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The Ritz-Carlton Jakarta, Pacific Place

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#5 of 456 Hotels in Jakarta
Certificate of Excellence
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1 room 2 adults 0 children
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The Ritz-Carlton Jakarta, Pacific Place
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542 Reviews from our TripAdvisor Community

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Showing 460: English reviews
Jakarta, Indonesia
Reviewed 27 February 2017

Loved the stay. Fantastic place, great location. Warmth filled service and ever smiling team. Definitely a place I am coming and staying again during my next trip to Jakarta. Easy access to the most upmarket shopping mall which opens so many F&B options is a great advantage. Time just flies when you stay at the RC Pacific Place.

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Helpful?
Thank Emily K
KaranBerry2016, General Manager at The Ritz-Carlton Jakarta, Pacific Place, responded to this review

Dear Emily, Many thanks for reviewing The Ritz-Carlton Jakarta, Pacific Place on TripAdvisor. We were privileged that you choose our hotel when you visited Jakarta and very glad that to know about your impression on us. I am happy that you enjoyed the location and could take the advantage of the proximity to the mall. I look forward to welcoming...

Reviewed 27 February 2017

Thank you Ritz Carlton for the hospitality !! I was staying at The Ritz Carlton Pacific Place earlier this month and was very amaze with the staff as they greet us with the name, the room feature and the meal selection at 21st floor. if you are looking for the best room in Jakarta and excellent service I truly recommend...

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Helpful?
Thank Meyrina a
KaranBerry2016, General Manager at The Ritz-Carlton Jakarta, Pacific Place, responded to this review

Dear Meyrina a, It is truly a pleasure to read this great review. We are delighted to know that you enjoyed our hotel and the quality of our service. We do take pride in recognizing our guests and offer the most personalized service. It certainly makes us feel proud to know, that you consider our hotel as “the best hotel...

Reviewed 27 February 2017 via mobile

Stayed in the Residence 2 bedroom. Great location, very friendly and attentive service staff. Rooms are clean, spacious and has its own balcony. We can enjoy beautiful skyscrapers Jakarta city light at night yet morning breeze fresh air comes from our balcony. This has been several times visit for us and we did noticed new variety menus in Restaurant and...

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Helpful?
Thank Diany N
KaranBerry2016, General Manager at The Ritz-Carlton Jakarta, Pacific Place, responded to this review

Dear Diany N, We are so glad to welcome you back again ! Thank you for taking the time to review your recent stay with us. We are delighted to know that you enjoyed the features of our residences and its facilities. Furthermore your kind words about our new menu and varieties are sincerely appreciated. The team and I hope...

Toronto, Canada
Reviewed 27 February 2017

I was in Jakarta for Lunar New Year with the family so we got a 3 bedroom apartment at Ritz PP. Loved the location since its connected to the Pacific Place Mall, so easy to shop around and drink my favorite Tanamera Coffee. The apartment itself is very spacious with large couches and dining table overlooking the city. Also loved...

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Helpful?
Thank Cindy A
KaranBerry2016, General Manager at The Ritz-Carlton Jakarta, Pacific Place, responded to this review

Dear Cindy A, Thank you for taking the time to review your recent stay with us. We are delighted to know that you enjoyed the features of our residences , its facilities and enjoyed the location and the accessibility of the mall. Each and every residence units are fully equipped with the cooking range, utensils, washing machine, water dispenser etc....

Reviewed 27 February 2017

Love this hotel and location! I've stayed in both the hotel and apartment. You get the quality you are paying for - top notch service and luxury. Hotel connects to a mall which is super accessible and easy for transportation. The service apartment we stayed in was very spacious. The staff are super friendly and are always willing to help!...

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Helpful?
Thank Kelly H
KaranBerry2016, General Manager at The Ritz-Carlton Jakarta, Pacific Place, responded to this review

Dear Kelly H, Thank you for taking the time to review your recent stay with us. I am delighted to hear all your wonderful comments, and it is a real pleasure to know that our level of service was as per your expectations. We believe our ladies & gentlemen and their service levels is what sets us apart from the...

Jakarta, Indonesia
Reviewed 27 February 2017

Exceptional place to stay. Fantastic welcome by a well trained, genuinely happy & self motivated team. Kudos to the management & Directors. Was told of the planned renovation to the restaurant area, this will be the cherry on the cake. Added advantage; connected to a beautiful mall full of shopping & dining options. WOW....cant stop raving about the experience, will...

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Helpful?
Thank Rick M
KaranBerry2016, General Manager at The Ritz-Carlton Jakarta, Pacific Place, responded to this review

Dear Rick M, It is truly a pleasure to read this wonderful feedback. We are delighted to know that you enjoyed our hotel and the quality of our service. I cannot thank you enough for giving us such a wonderful review. We believe our ladies & gentlemen and their service is what sets us apart from the others, so your...

Reviewed 27 February 2017 via mobile

this is my 2nd time stayed in RCPP. Everything was fantastic, staff are very warm, they remember my name and food are extremely delicious! very recommended hotel. Located in the strategic area, attched with pacific place mall and stock exchange building

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Helpful?
Thank eric m
KaranBerry2016, General Manager at The Ritz-Carlton Jakarta, Pacific Place, responded to this review

Dear eric m, Thank you for your review and it is delightful to hear that you enjoyed your second stay with us. I am glad to hear that you liked the food and beverage offerings at the restaurant. Hope to welcome you at the soonest. Best Regards, Karan Berry

Reviewed 26 February 2017 via mobile

Thank you for a great and amazing service given during my stay at the residence. A very nice dinner and big rooms at residence makes me so happy staying with you. All staff are friendly,I feel that i'm staying at my own house. Great staff for great residence.

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Helpful?
Thank lambert238
Reviewed 25 February 2017 via mobile

Luxurious and comfy all club rooms hotel. One of our favorite. Excellent service and best for mingle or business meeting at the 21st floor. You'll feel like more than at home, they are working smartly to make us happy for staying with them.

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Helpful?
Thank Maya R
KaranBerry2016, General Manager at The Ritz-Carlton Jakarta, Pacific Place, responded to this review

Dear Maya R, Thank you for your review and it is delightful to hear that you enjoyed the club lounge. It even more pleases me to learn that you appreciated the service provided by the ladies and gentlemen. We look forward to your next visit to offer you another memorable experience. Hope to welcome you at the soonest. Best Regards,...

Hong Kong
Reviewed 24 February 2017

The serviced apartment is huge. The living room is big and so is the bedroom next door. Age is beginning to show with worn carpets, dark corridors, and usage scrubs in the bathroom. The kitchen has all the amenities, including a big water dispenser that is handy on their perpetual summer days. However, with age and wear comes breakdowns. The...

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Helpful?
Thank hkg2009hkg
KaranBerry2016, General Manager at The Ritz-Carlton Jakarta, Pacific Place, responded to this review

Dear hkg2009hkg, Thank you for taking the time to review your recent stay with us. We are delighted to know that you enjoyed the services provided by our ladies and gentlemen. We have taken a note of all your observations and ensure a thorough look into them. The team and myself cannot wait to welcome you back. Best Regards, Karan...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Babysitting
Official Description (provided by the hotel)
Arrive in high style in the heart of Jakarta's most sought-after commercial district. The Ritz-Carlton Jakarta, Pacific Place hotel links you to the city's Stock Exchange, upscale shopping and most prominent business addresses. Divinely designed in an elegant structure and perfectly detailed interior, The Ritz-Carlton Jakarta, Pacific Place features 62 rooms which include 20 Superior Grand Club Rooms, 23 Deluxe Grand Club Rooms, 8 Executive Grand Club Rooms, 7 Mayfair Club Suites, 2 Mayfair Club Spa Suites, 1 The Ritz-Carlton Suite and 1 Presidential Suite. The largest suites in the city Access to luxury shopping, dining, offices and entertainment A 44,000-square-foot ballroom ideal for weddings and other social events Dedicated concierge service with complimentary food and beverage presentations throughout the day in the Club Level for all guests Complimentary wired and wireless internet All rooms at our Pacific Place hotel in Jakarta are generously sized and equipped with a 46-inch flat-screen LCD TV, complimentary wired and wireless internet, laptop-size safe deposit box, floor-to-ceiling windows, spacious walk-in closet, a flat-screen TV in each bathroom, separate bathtub and shower with Asprey amenities. ... more   less 

Additional Information about The Ritz-Carlton Jakarta, Pacific Place

Address: Jl. Jendral Sudirman Kav. 52-53 | Sudirman Central Business District (SCBD), Jakarta 12190, Indonesia
Region: Indonesia > Java > Jakarta
Price Range: RM1,132 - RM1,862 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton Jakarta, Pacific Place 5*
Number of rooms: 62
Reservation Options:
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Also Known As:
Ritz-Carlton Pacific Place Hotel Jakarta
Ritz-Carlton Jakarta
Ritz Jakarta
Jakarta Ritz-Carlton
Hotel Style:
#2 Family Hotel in Jakarta
#3 Business Hotel in Jakarta
#5 Spa Hotel in Jakarta
#5 Luxury Hotel in Jakarta
#14 Romantic Hotel in Jakarta
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton Jakarta, Pacific Place staff and other travellers.
4 questions
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Questions? Get answers from The Ritz-Carlton Jakarta, Pacific Place staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher Floor”
ibnuyusagmailcomi, 13 Apr 2017 | Read review
“my room was in front of level 21 club. Not noisy though & with 2 big king beds”
purnadi, 28 Mar 2017 | Read review
“the rooms were very comfortable, and friendly service”
vmyuda, 15 Mar 2017 | Read review
“Quieter floor, accessibility, great buffet in Pacific Restaurant, very nice massage with a tranquillity sensations”
Awijaya8, 14 Mar 2017 | Read review
“Better to choose a high level floor, you will be able to see Jakarta at night from above..”
, 5 Mar 2017 | Read review
5 of 5