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Deep Forest Garden Hotel

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1 room 2 adults 0 children
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Deep Forest Garden Hotel
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459 Reviews from our TripAdvisor Community

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Showing 382: English reviews
Tagaytay, Philippines
Reviewed 20 February 2017

Hotel expanded considerably but staff wasn't included in expansion. Hence, service quality suffered. WE requested AP xfer, but the van didn't show up (flt arrival 6pm). The room wasn't made even requesting to make up room (with door knob card).

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Helpful?
Thank Clive O
deepforestinn, Owner at Deep Forest Garden Hotel, responded to this review

Thank you very much for choosing us ! We appreciate your opinion and we will make everything possible to correct and improve our Hotel for the next guest benefit. We hope you will visit us again in your next Palawan vacation and Deep forest garden hotel employees and management thank you very much for staying with us. Riccio J-P/owner

Metro Manila, Philippines
Reviewed 15 February 2017

Value with Quality is the name of the game ! DFG has it all, from the unique artwork, the Interior Room Designs, the swim-up bar/pool area, the landscaping, professional customer service, etc., etc., but my personal favorite is the wine-bar restaurant. This is an oasis with top-quality food/service, wine selection and music/sound system to accommodate all connoisseurs. Cannot go wrong...

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Helpful?
Thank Kim F
deepforestinn, Owner at Deep Forest Garden Hotel, responded to this review

Thank you very much for choosing us ! We appreciate your opinion and we will make everything possible to correct and improve our Hotel for the next guest benefit. We hope you will visit us again in your next Palawan vacation and Deep forest garden hotel employees and management thank you very much for staying with us. Riccio J-P/owner

Reviewed 11 February 2017 via mobile

I was passing through palawan and I ended up staying at deep forest. I really enjoyed myself, they have a fantastic pool bar and a very artistic setting. Also to mention, there is a wine cellar that serves top quality food. I was very impressed with the cuisene, along with the very friendly staff. Great place to stay at if...

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Helpful?
Thank Nicholas H
deepforestinn, Owner at Deep Forest Garden Hotel, responded to this review

Thank you for choosing us! We appreciate you view and comment and we will try to improve and stay relevant. Hope to see you in your next visit in Palawan. Thank you very much from Deep forest garden hotel team! J-P RICCIO/OWNER

Sydney, Australia
Reviewed 11 February 2017

The staff were extremely unhelpful, and rude. We were told we would be picked up from the airport - we called the hotel who confirmed that we would be picked up still.. 2 hours later of waiting and no one turned up (The hotel is a 10 min ride from airport). Greeted by unfriendly staff. The entire stay all staff...

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Helpful?
Thank krishmo2011
deepforestinn, Owner at Deep Forest Garden Hotel, responded to this review

Thank you for choosing us! We appreciate you view and comment and we will try to improve and stay relevant. Hope to see you in your next visit in Palawan. Thank you very much from Deep forest garden hotel team! J-P RICCIO/OWNER

Bellflower, California
Reviewed 8 February 2017

Great place to stay and enjoy with family without worrying much about the costs even when you have guests like families and friends. They don't charge much on your guests even though they would enjoy the amenities without added costs. Great great! We'll surely be back. Only thing is tricycle are more expensive.

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Helpful?
Thank marv115
deepforestinn, Owner at Deep Forest Garden Hotel, responded to this review

Thank you for choosing us! We appreciate you view and comment and we will try to improve and stay relevant. Hope to see you in your next visit in Palawan. Thank you very much from Deep forest garden hotel team! J-P RICCIO/OWNER

Sydney, Australia
Reviewed 4 February 2017

Spent four nights in December at Deep Garden coming straight from Puerto Princesa airport,opted for the 'family room-, 2 beds, 2 bunk beds- 8 year old loved them, tv, fridge, bit pricey but worth it, good bar/swimming pool also. trike to town or airport cheap enough.

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Helpful?
Thank Ciaran U
deepforestinn, Owner at Deep Forest Garden Hotel, responded to this review

Thank you for choosing us! We appreciate you view and comment and we will try to improve and stay relevant. Hope to see you in your next visit in Palawan. Thank you very much from Deep forest garden hotel team! J-P RICCIO/OWNER

Surat, India
Reviewed 2 February 2017

If you are looking for affordable hotel with good food and service, this hotel is for you.. i love the staff service, they are so friendly.. I will definitely come back in this place in my next visit to Palawan.

Review collected in partnership with this hotel
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Helpful?
Thank oliver1517
deepforestinn, Owner at Deep Forest Garden Hotel, responded to this review

Thank you for choosing us! We appreciate you view and comment and we will try to improve and stay relevant. Hope to see you in your next visit in Palawan. Thank you very much from Deep forest garden hotel team! J-P RICCIO/OWNER

The Hague, The Netherlands
Reviewed 2 February 2017

Decoration is reminiscent of Disneyland but the place offers everything you need including a nice restaurant and in house travel agency. Rooms are quite large and clean. The pool is nice although the amount of seating surrounding it is limited.

Review collected in partnership with this hotel
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Helpful?
Thank RobertXL
deepforestinn, Owner at Deep Forest Garden Hotel, responded to this review

Thank you very much for choosing us ! We appreciate your opinion and we will make everything possible to correct and improve our Hotel for the next guest benefit. We hope you will visit us again in your next Palawan vacation and Deep forest garden hotel employees and management thank you very much for staying with us. Riccio J-P/owner

Wiltshire, United Kingdom
Reviewed 26 January 2017

Nice and convenient hotel as it is near the city centre. Guests are secured as they have their own contact trike drivers. It was a good hotel as you can enjoy the luxury of staying in their cosy pool and jacuzzi!

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Helpful?
Thank jethan18
deepforestinn, Owner at Deep Forest Garden Hotel, responded to this review

Thank you for choosing us! We appreciate you view and comment and we will try to improve and stay relevant. Hope to see you in your next visit in Palawan. Thank you very much from Deep forest garden hotel team! J-P RICCIO/OWNER

Rock Hill, South Carolina
Reviewed 22 January 2017 via mobile

This is one of the worst places I have ever stayed in my life. The rooms are awful the grounds has weird crap everywhere. The kiddie pool was full of beer cans and the restaurant was horrible. The staff was extremely friendly it's not their fault. At least it's easy to get a trike but it's so far from anything....

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Helpful?
Thank shapiro360
deepforestinn, Owner at Deep Forest Garden Hotel, responded to this review

Thank you for choosing us! We appreciate you view and comment and we will try to improve and stay relevant. Hope to see you in your next visit in Palawan. Thank you very much from Deep forest garden hotel team! J-P RICCIO/OWNER

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
Official Description (provided by the hotel)
Well appointed 34 rooms with all modern equipment, 1.2 km from the airport. Fully air conditioned rooms with mini refrigerator, toiletries, ceiling fan, flat screen TV, mini bar, hot and cold water, wine cellar, bar. International cuisine restaurant, indoor and outdoor-pool, bar-swimming pool & garden Jacuzzi, billiards and dart room. Free parking area. Deep Forest Garden Hotel is very unique as a concept and takes pride in customer service. ... more   less 

Additional Information about Deep Forest Garden Hotel

Address: Abueg Rd | Bancao-Bancao, Jacana, Puerto Princesa, Palawan Island 5300, Philippines (Formerly Deep Forest Garden Inn)
Region: Philippines > Mimaropa > Palawan Province > Palawan Island > Puerto Princesa
Price Range: RM119 - RM234 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Deep Forest Garden Hotel 3*
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Also Known As:
Deep Forest Garden Hotel Puerto Princesa, Palawan Island
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Questions & Answers

Here's what travellers have asked, with answers from Deep Forest Garden Hotel staff and other travellers.
2 questions
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Questions? Get answers from Deep Forest Garden Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room away from the restaurant if possible as it can be noisier in the mornings.”
 of 5 bubbles , 1 Mar 2017 | Read review
“All rooms seem good, and the poolside rooms are very quiet in the evening and night.”
 of 5 bubbles b0atingb0b, 20 Feb 2017 | Read review
“choose rooms around the pool”
  • outside view of our room (junior family room #12)
 of 5 bubbles 550emmanueli, 16 Jan 2017 | Read review
“Seems all room are fine...by pool is always best”
 of 5 bubbles 587gustaver, 1 Nov 2016 | Read review
“The family room can accommodate 9 person with separate bath and toilet for men and women. It's perfect for big groups.”
 of 5 bubbles MaeCPA, 1 Oct 2016 | Read review
5 of 5