Huma Island Resort & Spa

Huma Island Resort & Spa

Puerto Princesa North Road, Puerto Princesa, Palawan Island 5317 Philippines
Litter on the beach in front of 3 of the beach villas.
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Room & Suite (151)
Blu at the Huma Island Resort and Spa
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#6 of 13 resorts in Puerto Princesa
4.5 of 5 bubbles
4.3 of 5 bubbles
4.2 of 5 bubbles
4.0 of 5 bubbles
Cradled in the turquoise waters of one of Southeast Asia's last frontiers is a pendant island called Huma Island Resort & Spa, a premium holiday destination for the elite traveler seeking a personalized experience of exploration and discovery. With approximately 15 kilometer perimeter, Huma Island Resort & Spa features 81 thatched roof villas with high ceiling bamboo design, exclusive sundecks, and magnificent view of the azure Pacific. Having a vibrantly plush interior and contemporary furnishing, each villa features spacious bathrooms with separate shower and toilet area, and an outdoor Jacuzzi with an excellent view of either sunrise or sunset. Unique to Huma Island's Kapuruan Spa is the 5 over water spa villas with glass floor architectural design, reflecting a true celebration of water. Among the lux Asian Spa Treatments that Kapuruan offers is the Arabic Hammam, an exotic Turkish bath that indulges your body from head to toe for a complete cleansing and relaxation. Huma Island Resort & Spa is home to 7 dining venues that provide an array of flavors for every craving. From the exceptional Lebanese Restaurant, Al Fairuz, to the over water fine dining Italian Restaurant, Al Dente, to the feast of the freshest catch of the day, On the Harbour Restaurant, down to the intimate Rudi's Wine and Cheese Bar, Huma Island's 7 dining options will satisfy every palate. Envisioned to be the destination for the adventurous elite traveler, Huma Island Resort & Spa is surrounded by sparkling waters that teem with colorful marine life and cloak mysterious sunken wrecks of Japanese warships and planes - hailed as among the Philippine's best diving spots. Private seaplane transfers are available to shuttle guests in utmost comfort, taking off from historic Manila Bay and landing directly in front of the resort. An hour and 20 minutes flight along the beautiful coastline of Palawan is lifestyle experience in itself. Experience lifestyle that leads to discovery.
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Property amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Children Activities (Kid / Family Friendly)
Airport transportation
Meeting rooms
Hot bath
Infinity pool
Outdoor pool
Bar / lounge
Breakfast available
Poolside bar
Laundry service
Room features
Air conditioning
Private balcony
Room service
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Family rooms
Good to know
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
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Detailed Reviews
professional_2rist wrote a review Jul 2014
London, United Kingdom
5.0 of 5 bubbles
My husband and I travel a lot and I must say, our stay in Huma Island is on top. They don't just make you feel special, you leave the island feeling VERY SPECIAL!! It's the HUMAzing touch.

We are fortunate enough to stay and visit beautiful places around the Philippines and I always grade every place firstly with their customer service. There are thousands of beautiful places in the planet and for me, luxury not only means high end product but HIGH END SERVICE. This is what makes a guest feel extra special. Product and food comes hand in hand and HUMA delivered it all.

Our holiday started from Manila where we took the flight to Busuanga. There Huma staff picked us up and advised us that it will take about 1hr and some minutes to get to the dock then another 10 minutes to the island. We took the speedboat and arrived in the island. It was gloomy as it was already rainy season but as soon as we got to the room, our tiredness slowly melted away when we saw the view from our water cottage villa. I told my husband "I could get used to this" and the best part was waking up the following day to this gorgeous view of glistening blue waters, baby blue sky and green silhouette of the islands around you. We woke up in paradise.

My top favourites and tip for those who are about to visit Huma :)

Rudi's Wine and Cheese Bar

> this little gem in the island is a delightful surprise. if you book in advance, you can actually ask them to set up a romantic dinner where you can enjoy the cozy ambiance. great alternative if you it's raining outside and you want to dine feeling the sand on your feet. it feels like your outside because of the sand.

Island Hopping 2 ways!!

via the Banka > Busuanga and Coron are blessed with beautiful paradise islands and island hopping is a must! If the weather permits, you can easily reach PASS Island and snorkel to feast your eyes on the vast marine life just off the shore. Huma will take care of your boat and lunch/snack. you only need to bring your camera which the staff themselves will kindly take good care of :)

rent a jetski > one day we were supposed to go island hopping but the weather wasn't cooperating so we decided not to go because the waves might be too big and unsafe. We decided to rent the jet-ski instead and literally did island hopping with the pristine white beaches of the islets around Huma. it was an amazing experience and so much fun racing when the waters were calm :)

Al Dente Restaurant

Huma has five restaurants but my favourite is the Italian. For our last night we requested to dine under the stars and the Huma staff delivered. We stayed outside the terrace and even though we cannot see our surroundings, only the stars above provided light with our table candles and you hear the waves crashing onto the was perfect! bliss.... and the food....complimented it all. Richard the head chef did an excellent job in preparing an exquisite italian meal for us.


>One of my favourite things to do to relax is have a good massage! Only in Huma will you find a treatment room wherein the floor is glass. As soon as you lay on your front, you feel like you are watching a big aquarium! We haven't even started and we see beautiful fishes, squid that changes color every time they move, sea urchins walking (yes they walk!) and other things. My husband said "we haven't even started and i feel so relaxed already". Yes, that's definitely a unique experience! ...and oh, the massage was sooooooo goooood! we got the 90 minute Eastern Combination Treatment and that melted all the stress away!


Most of the time, when we go on holidays, we tend to try and do everything we can to max our trip. However, in Huma, it's the perfect place to relax. One day my husband and I just did nothing and enjoyed the scenic view from our water cottage. that alone was the holiday. I highly recommend to do this if you go on this trip. One day - do nothing and just admire your surrounding. Trust me, it's worth it!!

As you can see, this is probably the longest review I've made. All because I can't stop talking about it. Whoever will read this post, I do hope you will visit this paradise island - it's just waiting for your to discover it!

Special thank you to the GM Antonino and the staff who made our stay so memorable and special we will always talk about Huma and tell everyone to come and visit too!

We will definitely be back! :)
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Date of stay: July 2014
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled as a couple
Room Tip: for couples i would suggest the water cottage as it provides more privacy, but for families stay...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from HUMA Island R, Guest Relations Manager at Huma Island Resort & Spa
Responded 29 Jul 2014
Dear professional_2rist, It is so nice to hear that we left wonderful memories with you and also we are overwhelmed on how you appreciate the services that our staff had extended. Rest assured that we will always keep and even upgrade the services the best that we can as we are committed to meet beyond guests expectations. We look forward to have you back at the resort, soon! May you had a safe trip back!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ThePinkSapphire wrote a review Jan 2014
Vigan, Philippines
5.0 of 5 bubbles
I was at first hesitant to visit Palawan since it was badly hit by Typhoon Yolanda. I heard about this Huma Island Resort few years back and it's being tagged as "Maldives" of the Philippines. Since we were actually looking for a unique place to stay, we called the Reservation Office in Makati and booked a flight to Busuanga. At the airport, we were assisted by 2 young guys from Huma Island Resort to carry our stuff and immediately offered us water and a cold towel! Wow customer service starts at the airport!

We travelled by land then by boat....from the airport transfers alone....amazing beauty were all around us! It was getting dark and we were few meters away from the! it seems like a fairy tale....the only island between islands which is well-lighted....its wonderful lights illuminates the place as it blends the color of the seas plus the beauty of sunset...

Upon stepping on the guest jetty, Huma staff together with the Managers were standing on both sides singing the welcome song and gave us creatively prepared welcome drinks...from the customer service alone, guests can actually feel how Valued they are and how genuine the people in this island.

We rode in a golf cart and was escorted to our villa to drop our stuff since a dinner was already prepared. We enjoyed the delicious and sumptuous dinner by the pool side wonderfully prepared by the Chef and from that moment on, I can't wait to see the full beauty of the place by the day! While having dinner you can fell the soothing ocean breeze while musicians at the Blu Bar made the night even more romantic!

This morning is our first day in the island.....we stayed in a Water Villa and it was so refreshing, hearing the tiny waves as it splash underneath and you can even see some corals! We walked around to see the beauty of this's a "PARADISE" i must say........everywhere you look is a spectacular blissful! No one could ever tell that this place was hit by Yolanda....and they said they are still on soft-opening! They even let us experience seeing the nearby islands and do some snorkelling. I can't imagine how this place would look like at its full operation!

Huma Island Resort really made a mark in our hearts, not only its magnificent place but the staff as well who made our stay worthwhile! We would definitely keep coming back in this paradise!!!
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Date of stay: January 2014
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
Room Tip: Water villas are very ideal for couples while Beach Villas are ideal for those who have kids with...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from HUMA Island R, Sales & Marketing at Huma Island Resort & Spa
Responded 9 May 2014
Dear PinkSapphire, Thank you for your excellent reviews and for sharing your HUMAzing experience with us! Hoping to welcome you back in your "second home".
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jennifer G wrote a review Apr 2017
4.0 of 5 bubbles
Hi, we visited Huma in March and had an amazing time. People need to remember this is a resort in the middle of no where! The staff was friendly, our accommodation was beautiful and the food delicious. They had had an amazing chef while we were there, unfortunately i believe he was let go.

The ONLY down side was the resort owners wife was staying at the resort with friends while we were there. She constantly berated and belittled staff in front of guests while she lounged in the pool. It was so bad that we had to tell the staff we were sorry they were being treated this way.

We loved Huma and cant wait to go back!
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Date of stay: March 2017Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
EddieMags wrote a review Jan 2017
1.0 of 5 bubbles

My wife and I stayed at your resort on December 29 - January 1, 2017 and our experiences can only be classified as abominable. We have stayed at numerous resorts in the Philippines and in exotic locations around the world, so I have plenty of reference points to compare Huma. For the amount we paid, you would expect much more than the Budget Inn/Motel 6 type of experience we had.

The Huma Resort has beautiful views and that is about the extent of pleasure we received. It has the potential to be great with a new staff and some care given to the facilities.

We arrived in Coron and were extremely excited given that the flight into the island boasted amazing views of an environment that is less commercial that what we’ve seen in the Philippines. Upon being picked up, we were greeted by an individual that did not have any official resort uniform which made me weary to go with him. The drive was about an 1 hour the “pier” where we would meet the boat that would take us to the resort island. I use the term “pier” extremely loosely because I would consider it more of a slab of concrete in the middle of nowhere surrounded by houses of inhabitants of the island. We waited about 30 minutes and then were informed that the boat was arriving. Again we were greeted by individuals who lacked any formal uniforms [or SHOES!]. It was at this point that I truly felt the sketchiness of the situation; I felt unsafe and uncomfortable but considering our lack of options we were forced to go with it. Imagine being in the company of people who spoke very little English, with no formal uniforms of any kind and in an environment that was clearly not a public pier…this would be the perfect setting for movie about 2 Americans being kidnapped and that is truly not an exaggeration.

The ride into the resort was approximately 30 minutes on the water which was absolutely stunning, but at this point, the sun is almost completely down and we were steadily approaching an island that look poorly lit. We docked and were greeted again by individuals who were not uniformed and it was pitch black . Upon entering the main office area, we encountered the first person who we could tell were employed by Huma which is completely unacceptable. We signed some paperwork to check-in and then were taken to our room in a beaten up buggy/golf cart. When you get to the villa, you will realize it's not safe because the bridge leading to the front door of the villa does not have hand rails. Good thing we don’t have kids because one false move and you’ll fall into shallow water.

At this point, it’s been a few hours since we last ate and we were hungry so we went back to the restaurant for dinner. The Huma Resort website advertises that there are multiple restaurants on the island however there is only 1 restaurant open with a very basic menu. Once we sat down, I immediately noticed that something was not right and after quickly scanning the room, I could tell that there was a cloud of displeasure thick enough that you could cut it with a knife.

I overheard a couple at the next table ask for napkins and the staff immediately dismiss their request. After about 10 minutes, I ACTUALLY stood up and walked to the table next to us and asked the patrons if I could grab the napkins they were not using. His response was, “Absolutely, they’re not typically available [the napkins] so I completely understand.” I thought to myself that his response was so weird, but I proceeded to bring the napkins to the couple who had already been waiting 15 minutes. To even get an actual menu from the staff was an absolute nightmare due to the constant “preparing of the menu” for each day and lack of service. What struck us as odd is that there was some staff pacing around, but people were intentionally not making eye-contact with us. It became clear after trying to order for the third time we were being avoided. We waited 20 minutes ourselves to get anyone to take our orders and almost another hour to get our food. Needless to say, this example set the stage for terrible service we would experience over the next 2 days. It was really obvious that they were not really trained on what they were supposed to be doing. Instances wherein, we order food we had to mentally prepare ourselves to wait at least an hour for food and trust me, this is not the best situation for my pregnant wife {we even gave them several heads up of our circumstances}. There were many instances where staff were unsure how to do certain tasks. I wouldn’t be surprised if the staff have had zero training at all.

After eating, we decided to walk back to our villa. With all the random people walking around the island [not in uniform and not really sure they even worked for the Island] and the completely unlit pathways, it was by far the most uncomfortable/scary/unsafe walk ever. That was the last time we walked to and from our villa in the dark.
The Wifi. Wifi shouldn't feel like a privilege - especially when it's publicized on the resorts website. We have two little kids, who had no way of reaching their parents. We made this concern known immediately and nothing improved or seemed to care.
After our first hour, we called the front desk where we spoke multiple times with a woman named Olga about our discomfort, the lack of service and how my wife was pregnant. She didn't seem to make any effort to improve our circumstances despite multiple phone conversations. On our second day, we confronted Olga about the terrible service and the wifi and her lack of eye contact made it evident that she couldn't care less. We asked if they would do anything to improve the circumstances - perhaps refund some of our money - and she literally ignored this and every grievance.

The Pool. We didn't trust going on any excursions based on our discomfort we experienced getting to the island; therefore, we decided to post up by the pool. No one provided towels, waters, nothing to us. When we finally flagged someone down for lunch and after lunch was served, no one picked up our plates or cared to acknowledge us at all. The plates were left there until 4/5 when the staff was prepping for dinner.

The Fitness Center. So, how do you relieve stress in Huma – you go workout! The fitness room doesn’t look bad. Better than many, not as great as some until you actually go in and try to work out. Not one of the pieces of cardio equipment works: 2 treadmills, 2 steppers, 4 bikes, and a rowing machine. All of the equipment was very old and required electricity supplied from a plug to function. But, guess what, in looking for the electrical cord to plug them in, there was none. They were all very large paper weights – completely useless. No equipment. No air conditioning. No water in the cooler but, there are cold towels available for the non-existent patrons.
The overall cleanliness of the island is a serious issue. Like all the garbage on the shoreline and in the water in front of and under all the over water rooms. There are literally concrete slabs and collapsed columns in the water around the island all of which is 2X as visible and 2x in abundance when the water line recedes. Plastic bottles, cement bags, old construction buckets, construction forms, random trash and a collection of oil drums that you have to walk past on your way from your villa to the main resort areas.

The apologies for the bad service. Just to twist the proverbial knife, at times we had several waitstaff acknowledging the poor service. It begs the question, if you know that the service is bad, why not just do better?
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Date of stay: December 2016
1.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
1.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Daphne wrote a review Apr 2017
Singapore, Singapore
1.0 of 5 bubbles
Where will I start? In a nutshell, nothing works. From the time we were picked up from the airport, to the time we were dropped off, there were always kinks brought by carelessness, lack of work ethic, poor training, and just lazy sloppiness. I feel ashamed writing this because I am born and raised in the same country where I am writing the worst review in my entire life, after dedicating my life to travels to more than 100 countries, with stays spanning from budget family run hotels, to luxury 6 star hotels in Maldives and I suppose what this Huma Island claims to be.

Don't get me wrong. Filipinos are the kindest in the world. Even after complaining, and scolding, and reprimanding, you will be sincrerely greeted with a smile, a sincere one at that. But you don't pay USD 2000-3000 per night on pure smiles and no competence.

Let's start with the pickup. They were on time. Then the driver asked us to wait for 30 minutes because there was a "last minute" pick up of another set of passengers - and they were planning to squeeze them into the van with us. Ok, I know it's a bit picky but my family paid for the presidential villa and we think we deserve a private transport. But even then, we were ok to squeeze in and share. But they never came. And the dude just held us waiting. Refused to leave and gave us incoherent explanation. I had to reprimand him so that we can leave the airport - at that time there were no passengers and we were the only one left there.

Nothing-and I tell you- nothing will get done when you ask for it. When we arrived at the villa, the jacuzzi was empty, the blinds were broken, there were bugs (we understand we are with nature, but we need mosquito repellant and more of that later) and nothing was done even after 3-5 calls for each request. Only empty promises and cheerful consolations.

On the repellant. That deserves a paragraph in itself. We asked 10 times for it, each time promised someone will immediately send it. Of course it arrived 10 hours later, and it's Baygon - a room insect killer!

The jacuzzi. That deserves two paragraphs . We asked them to fill it up, only to be told that they couldn't because there's water shortage. Beautiful. We paid for the presidential villa with a 5-7 meter jacuzzi pool with no water. There is water. They just refused to fill up our jacuzzi.

Since I promised you a second paragraph for the jacuzzi here it is. I went to the lobby to reprimand them. The reason for booking such an expensive villa is because of the pool. There was no warning whatsoever of a water shortage and no pool. Only after literally pressuring and threatening them that they admitted they did fill up the pools of cheaper water villas. And they filled it at the end of our first day. So we lost one day of enjoying our presidential villa because we have to stay in the common pool.

Another joke. They just let a faucet in the pool run with water, even when they know water was flowing wastefully. The staff replied with "yes I know it's broken" and walked away. My Sister was the one who fixed it. I thought there was water shortage??? Disgusting behaviour isn't it?

Bills were of course painful. They refuse to compute my parents' senior citizen bills properly, leading to us spending hours in total in the lobby ironing it out.

Food is mediocre but it's the least of our worries. They come one hour after.

The beach is unattended with staff chatting away with no attention to guests. You cannot order anything from there. They don't give you towels unless asked and no water no cut fruit either (all hotels of this caliber have these)

Oh. Our breakfast box never came on the last day. We didn't even bother asking for it again because of course, why should they???

Villas have the potential but lack maintenance. Rusted faucet handles, torn shadings, you name it.

A lousy, overtly expensive, highway robbery with negative value for money. You will end up feeling you have thrown away tens of thousands of dollars on an experience that is not even matched by any of your hostel stays when you were in your teens or twenties.

Huma, you should be ashamed of yourselves for getting our money and delivering such negative level of service. You don't deserve a single dollar of what we paid you. You wasted our time and our money and we vow to tell everyone of this wasteful and painful experience.
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Date of stay: April 2017Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Travis T wrote a review Jan 2018
San Francisco, California
1.0 of 5 bubbles
This was my first time in Coron so I was super ecstatic. The youtube videos... the reviews (though outdated).. and multiple bloggers raving about this place. Well like many said a typhoon destroyed a lot of this place in 2013 and they are slowly fixing everything which REALLY shows.

Pros: Very much like everyone in the Phillippines... all the staff were WONDERFUL... everyone was VERY nice and hospitable, with exception to some which I will elaborate shortly.

The island itself is gorgeous, turquoise blue waters. The rooms though are VERY outdated. Like many island resorts, they do use desalinated water (expected). The HUGE turn off for us was that there were BED BUGS. I expected spiders, mosquitos, ants, etc.. but NOT BED BUGS. For over $500 a night, this should NEVER be the issue. Trust me, I work in a inner-city where I know what bed bugs look like. These are the things you take home and live with you. So I called the front desk, and they were apologetic and sent housekeeping over to inspect, they agreed. Then offered me to another room, by this time I was grossed out. They send us to another room... same thing same problem... then another... same thing. By the 4th room, we chose one with no bed bugs. NEVER ONCE did the management expressed any concern nor even SPOKE to us. This left a extreme bitter taste in our mouth.

Like I said earlier, this place was hit with a typhoon and so a lot of the things are damaged and it shows They say there are 4-5 restaurants. INCORRECT. There is only ONE open at at time. It was the same pool bar. The food was sub par, many of the things we wanted were "discontinued". Service was so misguided. There is NO management to whatsoever. For the price I paid, it felt like we were left there to fend for ourselves. All the good reviews you read are such old and feel like scams. Whoever did their marketing did a wonderful job.

BTW, there is no jetski either.

When we were there, we were pressured to book it because MULTIPLE websites said "last room" and so we coughed up and got it. We then found out there were 81 villas. When we were there only 5-6 were occupied. 2 of them belonging to a large family. So really there is no more than 6-8 guests on the island.

Steer away people.. if you want a REAL cheap for a slightly better price point. Check out Two Seasons Island Resort.. THAT is what you call a REAL island resort.
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Date of stay: January 2018
1.0 of 5 bubblesValue
1.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
on the hills wrote a review May 2017
Hong Kong, China
1.0 of 5 bubbles
worst 3 days I have had on holiday.. I cannot even bear to start writing as it is too painful. honestly, I am so cross !! the pictures look amazing.. when you arrive.. the pontoon is great .. but that is it . from then on it is a disaster -
- staff terrible .. don't care, don't speak English, don't know the acitvites they have on
- food bad, and takes AGES. at least an hour to arrive in at the table
- no pool service -- for 1000 USD A night I expect a beer in hand
- gym broken
- no beach activities
- the personal trainer who takes you for a run? some guy in flip flops
- shop has nothing of use for sale ..suncream . snacks be good guys
- jacuzi in our room broken
- air con broken
- coffee machine broken -- they replaced with nescafe instant. really !!!!
- the boat trip the took us on with packed lunch.. some crisps and a sandwich. again .. for the 1000 a night ti should be amazing
- children play room was rubbish ... not anything like the advertisement

the whole thing was awful. I hated it and please NEVER go. the region is lovely .. so pretty. but Huma is badly run. the Manager eventually saw us... and that was it. not response. was not there the next day to say good bye or apologise.

never go .. please. save your money.
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Date of stay: April 2017
2.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
1.0 of 5 bubblesService
Trip type: Travelled with family
Room Tip: don't go.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mari T wrote a review Apr 2017
Pasadena, California
1.0 of 5 bubbles
The place itself is amazing, breathtaking view and very quiet. The staff are very nice and harworking. First, from the airport to the port where we had a boat ride to the island, the receiving room was closed with the airconditioning on ,apparently the person watching the place stepped out for lunch and no bathroom to use.,I had to use the bathroom from the local people . Upon arrival there we had lunch and it took them forever to bring our drinks and food and a lot of item were out of stock.Then erase it from the menu if its not available. We got the all inclusive deal and my friends were quite a drinker, after few rounds of beer, they were out of stock again. For the price that we paid, i dont think its gonna hurt them to give us more drinks. Initially they delivered it to our villa and on our second order they said we cant do it. They only have 2 buggy to service a 60 plus guest. The dining area is a quite a long walk from our villa. I feel sorry for the ppl that work there because they are understaff and some of them have good humor instead of us getting mad, we just laughed about it. Just to order a coffee will take you hour to get it and staff keep on apologizing because they only have 1 or 2 barista working. The airconditioning in the room doesnt work really good, its still hot inside. The jacuzzi didnt work, they have to call a maintainance guy to fix it. They will give you 2 pieces of cookies at night, what a joke! I see the management just sitting on the table drinking beer while the other staff are running their butts off. In america the supervisor helps. It seems like they are lacking or does not have a clue about customer service. The jet ski is not working, they dont have their own speed boat to transport guest, they must be having financial troubles too. I love the place so much bec its such a waste that a place like that does not have a good customer service. The management need to go to 2 seasons resort or other places so they know what customer service is like. I had lot of friends after posting my pictures asking about the place and I told them not come. Instead of getting unlimited food and drinks, we had unlimited complaints . The place is the most expensive place in Coron and the worst customer service, its not the fault of the staff but the management. I heard from the locals that ppl that goes to Huma were happy when they arrive but diappointed after they leave. So please, the owner need to do something to whoever is running the resort to make it better, maybe by getting rid of whoever is managing it to start with. The food were good though!
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Date of stay: April 2017Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kurt P wrote a review Jul 2017
Vancouver, British Columbia, Canada
2.0 of 5 bubbles
We visit the Philippines every few years and we have taken a vacation by treating ourselves to a high end resort and left feeling happy and relaxed. We also felt we got our money's worth in accommodations and service. I have always believed in the adage "you get what you pay for." When we were deciding on where to spend our vacation this time, we came across the website of Huma Island. It promised a luxury experience in accommodation and food in a beautiful environment. We had been at the Lagen resort in Palawan which had the water villa type of accommodation which really attracted us to the same type of villa in Huma. What really attracted me was the outdoor private jacuzzi. I pictured myself sitting in the jacuzzi all day drinking beers and looking at beautiful scenery. The official YouTube video really showed the luxury aspects of the resort including many high end dining opportunities and activities that we were interested in like jet skiing and riding on a banana boat. I was sold after seeing that YouTube video and very excited about going to Huma Island. When we investigated further, not surprisingly, it was very expensive but similar to other high end resorts we have gone to. Because it was expensive, our expectations we very high. Enough of the background, let us get to the actual vacation.
Our day started off poorly when Philippine Airlines tried to bump us from our flight. Thankfully my wife put up a big fight and got us back on the flight. Unfortunately, it turn out to be a bad omen for things to come. Getting to where we need to take a boat was fairly seamless, but the boat ride was our first indication that our high expectations were not going to be met. Our boat was a very low end bangca type boat and the likelihood we were going to get soaked was pretty high. Sure enough, my shoes got wet and if I knew this, I would have prepared. But I wasn't going to let this minor thing get in the way of my excitement especially as we were approaching the island which looked beautiful from afar. When we arrived, we received a warm greeting from the staff. We were driven to our villa and the driver gave us a quick tour of the resort. When we arrived at our villa, I was very happy with what I saw. I was excited to jump right into the jacuzzi and crack open a cold beer. We had an all inclusive package and assumed all drinks would be included. However, the driver told us that you had to pay extra for drinks in the mini bar fridge. The prices for these drinks were expensive. He also mentioned that if we wanted to use the jacuzzi, we need to get their engineering staff to set it up first. I thought this was strange but it was now close to lunch time and we decided to have lunch while the jacuzzi was set up. Lunch was served in the Waves restaurant. It was buffet style. The cooked food did not look that great but we were hungry and I took a little bit of everything. We sat down at the table and someone gave us a box of facial tissues. I found this strange as well but soon realized there were no napkins and the tissue were to be used instead. Using tissues as napkins was the first major red flag that our expectations were not going to be met. I then realized that the food temperature was barely lukewarm almost cold. I ate it anyway and it tasted ok. I check the buffet area and the food was being "warmed" with the usual candles but obviously not properly and not checked. There was no staff to complain to as well. We went back to our room. I went to the jacuzzi and it looked to me to be off. I tried to turn on and could not. After calling to have someone turn it on, finally someone came by and fiddled around with it. We were told there were two modes. Jets on and no heat or jets off and heat on? What kind of jacuzzi is this? I chose jets on. I went to have a shower before using the jacuzzi and cracked open a beer from the fridge. The beer was warm! I noticed there was no way to adjust the fridge. I went to the jacuzzi and the jets were off. I tried to turn them back on and nothing worked. We called engineering back and they got the jets going again. I jumped in and drank my warm beer. I was happy and sat there for about 30 minutes enjoying the beautiful views. It was becoming apparent that the water level was dropping to a point where it practically emptied. We called engineering again. They filled it up and I jumped back in. The water level was getting higher and higher. I jumped out and noticed someone was looking at me from inside my room. I told him about the water level rising to almost overflowing and he fiddled with the jacuzzi. I jumped in the jacuzzi again and after a while I started to get abdominal cramps and need to use the toilet. I had diarrhea which was about 4 hours eating lunch. Could this be travellers diarrhea? It was getting close to dinner. We decided to go to the Harbour restaurant. On our way there, we didn't notice any other guests. The place looked like we were the only people there. When we got to the restaurant, it was very nice and appeared to be high end. However, we got the box of tissues again instead of napkins. However the service was good and more importantly the food was delicious. A highlight was a singer and guitarist came by and romantically entertained us. Near the end of the meal, I noticed the abdominal cramps occur again and I needed a toilet. The staff directed me to the men's bathroom. After another embarrassing bout of diarrhea, I went to flush and realized it didn't work and it appeared to me it hadn't worked in days. After washing my hands, I realized there was nothing to dry with. No paper dispensers on the wall, no hand towel, no nothing. I couldn't believe it and I left the restaurant totally embarrassed and stressed. After getting back to the villa, I had to use the toilet again and after flushing the toilet overflowed. You can imagine how I felt after our first day. Instead of feeling relaxed, happy, and positive, I was stressed, angry, embarrassed, and negative.
We complained the next day and things did improve but there still many more examples which suggest this resort is poorly managed. They changed our villa because of the jacuzzi problems, but the jacuzzi still did not heat up. This tells me that probably none of the jacuzzis work properly. Also, the mini bar fridge in the new villa did not provide cold beer. Some of the staff were not trained properly in service or did not know how to make the drinks on the menu. One time, I was offered champagne after my meal and it was completely flat. This is proof that the staff is not trained and management is incompetent. Each room has a Nespresso machine but when it was restocked, there were only decaf pods available. When we complained, we were told they ran out of caffeine pods. We ran out of toilet paper one time. They didn't have a "do not disturb" door knob tag so we constantly had people knocking uninvited on our door. There was no booklet in the room explaining the resort, the available activities, room service menu, etc. Speaking of activities, many were not available or cost extra. Each day, we had no choice but to have our meals at the Blu bar. This bar is open air and after a while we got tired a shoeing away the flies off our food. Only one restaurant was open for supper and meal options were limited. On our last day, we were told all drinks were free with the all inclusive package even in the mini bar which contradicts information we were given on the first day. At the Blu bar, we observed management smoking cigarettes and we could smell the tobacco smoke. All these complaints are basic no brainers in hospitality. It is proof that staff is poorly trained and management is incompetent.
I must state there were some positive things as well. The spa is great and the therapists appear well trained. Despite getting me sick on the first day, the food was pretty good and portion size was satisfactory. Despite some of the staff being poorly trained, you can tell they were trying their hardest to make up for the shortcomings of this resort. I am giving this resort an extra star rating because of this. The nightly entertainment was enjoyable and fun. I am not blaming the staff at all. All of this is a result of piss poor management!
I feel like I was ripped off. If I payed half of what we paid to stay in this resort, I probably would not have written this review. The ownership should be ashamed of themselves for defrauding us. Like many of your guests, I worked hard for my money and you greedily stole it from me. You obviously have money to burn and I can tell by how little guests you have, you are burning and will soon sink with all the negative reviews you are getting. I only wish I read these reviews before I got sucked in by your slick marketing practices. Worst than stealing my money, you stole my time!
Sorry for the length of this review, but hopefully by reading this, you will not go to this resort. By writing it and sharing it as widely as I can, I certainly feel better and it gives me a little payback.

Sent from my iPad
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Date of stay: July 2017Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Bex1234567 wrote a review Apr 2017
1.0 of 5 bubbles
We were so so disappointed with this hotel. According to many of the previous reviews and the website, this should have been a once in a lifetime luxurious holiday and we were left incredibly frustrated and upset and ripped off.
It is a beautiful place, spoiled totally by the lack of service and everything seems to be falling apart. I can list a long list of complaints (and I will) - but in general, we were disappointed at every possible point of our stay there.
- food and drinks took over an hour to arrive
- there was no service by the pool - if you wanted a drink you had to go and order it at the bar - noone ever came and asked us if we needed anything
- we would ask repeatedly for things (drinks, extra duvets for the room, room service, buggy lift service) and staff would nod but nothing ever happened
- there were only 3 buggies working to take people to their rooms (quite a long walk away) and they each only had battery lasting 3 hours so there was generally only one off the charger. So you could wait for an hour for a buggy to take you to your room.
- they drove us to our room on arrival only to find cleaners there, so took us back to the restaurant, and it then took an hour to get another buggy to take us to our room after lunch
- no coffee in the room (they told us they had run out)
- coffee machine old and broken
- jacuzzi in room didn't work
- towels did not dry - felt cheap
- never any towels by the pool - had to ask repeatedly
- hair blocking drain in the shower in the room
- we asked repeatedly about the "water trampoline" of which there are pictures on tripadvsior etc - we asked so many times and eventually the only person who knew about it was the manager who asked them to put it up (2 hours before we left). Noone did. We eventually had to go down to the beach and watch them put it up and we got about 20 mins on it before we left....
- wifi repeatedly didn't work
- no air con in the kids club or gym
- noone in the dive centre when we wanted to book a trip
- noone in the shop
- says they have a "personal trainer" taking you for a jog. They looked very surprised when my husband turned up at the allotted time and said "it's v hot". When my husband asked them to get the personal trainer, they just called one of the waiters to come over in flip flops who suggested they jog up and down the path where the rooms are. Not exactly "personal training". Don't advertise it if you don't actually have it.
- Could not use the pool until 9am as they clean it between 7.30 and 8.30am. (why not clean it earlier/late at night?).
- Breakfast wasn't ready on our last morning because the boat that carried the staff there had broken down
- they had run out of cheese one day when we ordered cheese sandwiches for our kids. Instead of telling us, they just gave us tuna without asking (my husband is vegetarian and kids can't eat tuna so we had no food for lunch).
- the boat left us on our island trip (all other boats from other hotels stay with customers) because they wanted to go and buy fish for the staff from the local fishing village
- whole resort smelt of sewage - particularly around the beach villas
- When I asked at reception about booking a boat trip they looked at me blankly and fumbled around looking for any leaflets and had no idea about trips on offer...

Just such a frustrating holiday and SO expensive. Absolutely NOT worth going to. Would not recommend anyone to go there until they have sorted themselves out with new staff.
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Date of stay: April 2017
1.0 of 5 bubblesValue
1.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ara asked a question Oct 2018
Puerto Princesa, Philippines19 contributions1 helpful vote
how much is the massage?
Answer from MJOBCheeky
Bulacan Province, Philippines90 contributions6 helpful votes
Never try this resort... bogus ever
Sune N asked a question Apr 2017
Blovstrod, Denmark2 contributions2 helpful votes
how much the food? affordable?
Answer from ting c
31 contributions3 helpful votes
Beef Burger 850 Php
Ruth d asked a question Nov 2016
2 contributions15 helpful votes
how do you get here? what are the options? plan, boat etc.
Answer from Daud K
41 contributions7 helpful votes
We use jetsky airplane frm manila to coron And if u already booked huma, they will ask u abt your flight detail, cause they will arrange everything from coron airport to Huma Island Just as simple as u book huma and airplane tix They will pick u up with van from the airport to their private dock (approximately 1 hr, then continue with private traditional boat approx 30 min) Hope this help u Or u can book private plane (ask huma for the detail ) If u still confuse, they hv email add, email them and they will assist u Have fun at Huma...
Answer from HumaIslandResort
Makati, Philippines2 contributions
Dear rizzamarie, Thank your for contacting us. The approximate cost for the seaplane transfer MNL-Huma-MNL is USD 700.00 per person. For further information kindly contact our reservations department. Best regards.
Jessicahuei wrote a tip Nov 2018
Taipei, Taipei, Taiwan1 contribution9 helpful votes
1.0 of 5 bubbles
"not coming here it's waste money"
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Rowena B wrote a tip Oct 2018
Hong Kong, China293 contributions89 helpful votes
1.0 of 5 bubbles
"Stay Away from this property, will be the best favor you can do to yourself. Spare you the headache."
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arbsnoble wrote a tip Aug 2018
Makati, Philippines125 contributions35 helpful votes
2.0 of 5 bubbles
"choose villas near the clubhouse as villas 1-10 is quite far by walking"
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John_Ong1114 wrote a tip Jan 2018
Manila, Manila, Philippines323 contributions177 helpful votes
5.0 of 5 bubbles
"There's two group of water villas... one sunset and the other sunrise. I prefer the sunrise as it has the beach."
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LWilson80 wrote a tip Dec 2017
the hague, holland35 contributions40 helpful votes
5.0 of 5 bubbles
"Water Villas are all the same all excellent! Beach Villas are literally on the beach but I would say that the water villas are more private"
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HUMA ISLAND RESORT & SPA: See 226 Reviews and 742 Photos (Puerto Princesa, Palawan Island)

Frequently Asked Questions about Huma Island Resort & Spa
Which popular attractions are close to Huma Island Resort & Spa?
Nearby attractions include Cowrie Island (3.2 km), Baker's Hill (2.7 km), and Honda Bay (1.5 km).
What are some restaurants close to Huma Island Resort & Spa?
Conveniently located restaurants include Gunita Restaurant, Ka Inato, and 100% Cafe Moto.
Are there any historical sites close to Huma Island Resort & Spa?
Many travellers enjoy visiting Plaza Cuartel (10.1 km).
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