Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Conceptually unique and innovative in style, the Crimson Boracay, a 5 Star resort sets itself apart from the rest. Combining elegant contemporary architecture, landscape and interiors, with elements of traditional Filipino island culture, its design enthuses, excites and invites the guest to fully enjoy and experience their surroundings. Because of the waters off White Beach are calm during Amihan season (November to May), tourism is at its peak during these months when the northeastern winds blow.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
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Tucked away with stunning views and privacy, Crimson Resort and Spa Boracay is lauded for its serene ambiance and impressive amenities, including diverse dining options, a luxurious spa, and activities for children. While the pristine beaches and clean, spacious rooms receive high marks, some guests consider the resort less value for money, pointing to the overpriced offerings and inconsistent service.
Despite a few concerns, the attentive staff and overall welcoming atmosphere make it a favored destination.
Location
Picturesque
Atmosphere
Serene
Rooms
Comfortable
Value
Expensive
Cleanliness
Pristine
Service
Efficient
Amenities
Comprehensive
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The place checks all the boxes of a 5-star resort. Best location, stunning views, clean,modern and comfortable accommodation , great facilities and activities for all ages,excellent choices of food. Well maintained grounds, and many more. But most of all, it is the warm, friendly and professional staff that makes this place stand out above the rest.
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Date of stay: May 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Patrick Manthe, General Manager at Crimson Resort and Spa Boracay
Responded 15 May 2024
Dear marichuj2015, Thank you for taking the time to share such a wonderful review of our resort on TripAdvisor. We are absolutely delighted to hear that you consider us the best place to stay in Boracay and that we checked all the boxes of a 5-star resort for you. We are thrilled that you enjoyed our prime location, stunning views, and the clean, modern, and comfortable accommodations we offer. It’s great to know that our wide range of facilities and activities met your expectations, and that our diverse food options were to your liking. We are particularly touched by your compliments about our staff. Our team strives to provide warm, friendly, and professional service to ensure every guest has a memorable stay, and it’s truly rewarding to hear that they stood out to you. Your feedback is incredibly valuable to us, and we will be sure to share your praises with the entire team. Knowing that our efforts have contributed to a fantastic experience for you is the best reward we could ask for. Thank you once again for your wonderful review. We look forward to welcoming you back to our resort in the near future. Sincerely, Patrick Manthe General Manager boracay.gm@crimsonhotel.com
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There was a miscommunication when we arranged for our transfers so our names weren't in the passenger list when we arrived in Caticlan airport. A quick call to the concierge and they were able to quickly accommodate us. Roger arranged everything for us so our experience was seamless. Upon checking in, we were informed that we were upgraded several room categories up much to our delight. The property is new, modern and completely luxurious. The rooms were very comfortable with minibar items free of charge. This is great since the resort is not located in the main Boracay beach. They provide shuttle service so you can go to D'Mall if you fancy having lunch outside. The properly also has several restaurants offering different types of cuisines. There are also several pools and a private beach. We enjoyed our stay that we ended up extending a day more. Our stay was even made more special by their very friendly staff, Justin, Lallaine and Nikkie.
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Date of stay: February 2020
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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It was our first time in Crimson and my first time in Boracay.
The resort itself is great. It had everything we needed for a comfortable stay.
What stuck out the most though, was the staff. They are extremely friendly and accommodating. Whether you need something for your room, or they notice you've gone to the pool without a towel - they're always there to lend a hand.
The free breakfast has a very wide variety, you could probably find what you're looking for when there. They offer things from traditional Filipino breakfast's, traditional American breakfast's, cereals, etc.
We enjoyed our stay so much that we extended our 3 day reservation to an entire week.
My favorite thing about this place is that they have a private cove for their guests. This is a cove that only Crimson guests can visit. The cove, on the left side, has a small coral reef with plenty of fish that are unafraid of human contact. You don't have to go very far to see the marine life. Just grab your snorkel, swim a few meters out and you'll be surrounded by fish before you know it.
I want to give a special shoutout to the following employees for making our stay extra special:
Ren John Bee Jay Chris Jeric & all the lifeguards
They went above and beyond to make sure our stay was worthwhile and we appreciate their service greatly!
The only cons for me would be that since this was my very first trip to Boracay, we were pretty disconnected from the rest of the festivities. This is because Crimson is so private that they're tucked away from the rest of the resorts. This is a good thing most days, but could be troublesome at times. Also, since we extended our stay, we needed to avail of their laundry service, which was unreasonably pricey.
That being said, they offer a shuttle that takes you into the main portion of Boracay, or you could pay around $4 for an e-tricycle to take you there.
All in all a great stay and we will definitely be coming back.
Thank you for everything, Crimson!
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Date of stay: July 2021
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Patrick Manthe, General Manager at Crimson Resort and Spa Boracay
Responded 29 Jul 2021
Dear JohnnyCarpio1990, Greetings from Crimson Resort & Spa Boracay. First and foremost, thank you for taking some of your precious time to write such a detailed review on TripAdvisor and share the experience of your stay with all the other readers on this platform. We are delighted to read of your enjoyable experience and it is a pleasure to receive this kind of positive feedback from you. We all at Crimson Resort & Spa Boracay are looking forward to welcoming you once again soon at our resort where you will be assured a very warm welcome. Sincerely, Patrick Manthe General Manager boracay.gm@crimsonhotel.com
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After spending a week in Crimson Mactan and paying less than 50% of the villa price in Crimson Borocay, we did expect at least the same level.
The villas were modern, however on our arrival there were no gates to the villa court. We had to insist on having the gates installed as it was breaking our privacy, people passing by could easily look into our bedroom. Instead of installing the gates the personnel decided that towels as a curtain would give us privacy. It was really pathetic for 5 star hotel. In the end we had one matching to other villas gate installed and another had a door that was not closing.
Swimming pool in one of the villas was dirty on arrival. In the 2nd villa swimming pool has not been cleaned once during our stay. All dirt was there.
In one of the villas air con was breaking 2 times during 4 days stay. In the same villa the entrance door was not closing (locked). We had to call reception 3 times to request the door to be fixed.
In both villas sliding doors once opened could not be locked.
It was quite stressful and extremely upsetting that for the villa worth such high cost per night there were so many defaults and we had constantly to deal with them. We had a meeting with Customer Manager who just apologized and referred that issues were due to typhoon. I have to say it was quite pathetic conversation.
Service in general in comparison to Crimson Mactan was mediocre.
The highlights of the resort are Wonderful beach with amazing water Mosaic restaurant highlight of the resort Food was quite tasty, although being on the 3rd week of holidays we could not really eat a lot
We would like to specially thank Joy and her team in Mosaic, it was the best service in the whole hotel Capt Roger who helped us to find our luggage Vincci & Vvv who were helping us with ... Muffy for sharing with us Hotspot
We do hope that our review will be taken into account by the Management of Crimson and corrective actions will be implemented, so that none of other guests experience defaults.
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Date of stay: December 2019
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from LaurentB2892, General Manager at Crimson Resort and Spa Boracay
Responded 17 Feb 2020
Dear Guest, Thank you for taking the time in sharing your feedback on TripAdvisor after your last stay at Crimson Resort & Spa Boracay. We are pleased to have you as our guest and we treasure your loyalty. We read with great concern that we have disappointed you with our villa privacy fence, cleanliness of our plunge pool, and villa functionality. Rest assured that we shall review your feedback with all Department Heads concerned as to continuously improve ourselves. Please accept our sincere apologies for your dissatisfaction and the inconvenience caused. Once again thank you for your comments. Yours sincerely, Laurent Bourgeois
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Our family spent 22 private villa nights at Crimson in Boracay and on Cebu island. Crimson Boracay was seemingly of better quality but spoiled by numerous minor issues and poor service execution.
Transfer from airport took 2 hours by boat because of poor planning.
Getting out of the hotel proved difficult as drivers simply were not available to take one up the 700m steep drive in 30+ degree heat.
Our villa pool was never cleaned during our stay and for 2 days unusable as workmen were present fixing issues. Air conditioning failed and the fan was without a remote. Doors wouldn’t open, close or had to be installed during our stay. Keys had to returned to reception for reprogramming. So many minor issues spoilt our stay.
There was no privacy with 3 other villas peering into ours. There was no space around the dirty pool for a family. Villas are simply not designed for families. In fact for two kids there was only one small foldout bed. The toilet door was of transparent glass and visits to it required family planning.
This was anything but private and never exclusive. The general manager was nowhere to be seen and failed to show up at the time stipulated by his staff to discuss our issues. Tres mal éleve.
We could have spent another 4 villa nights but voted with our feet and left.
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Date of stay: December 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from LaurentB2892, General Manager at Crimson Resort and Spa Boracay
Responded 22 Jan 2020
Dear Guest, Thank you for taking the time in sharing your feedback on TripAdvisor after your last stay at Crimson Resort & Spa Boracay. We are pleased to have you as our guest and we treasure your loyalty. I read with great concern that we have disappointed you with our airport transfer, your private pool, the air condition and fan, your Hotel key and the design of our villa. Rest assured that all your feedback shall be reviewed with the Department Heads concerned and we shall take corrective actions to continuously improve ourselves. Please accept our sincere apologies for your dissatisfaction and the inconvenience caused. I regret that I was away from the island on the 1st and 2nd week of January and unable to meet you in person. Yours sincerely, Laurent Bourgeois General Manager
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This is our second time in Crimson Boracay, and will definitely not be our last. Despite the challenges of the pandemic, it was smooth from the moment we stepped out of the airport. Our utmost comfort was top priority for their staff. They took care of the luggages, offered some snacks and water when we got in the van. They even offered us a menu in case we want to order ahead so that food will be waiting when we get to the hotel.
Precautionary methods were observed when we arrived. Our luggages were disinfected prior to delivery to our room. We very much appreciated the room upgrade and it must be said... the view was spectacular!
The service was just superb! Everybody was so attentive to our needs. Every employee was courteous and offered something without the need to be prompted or called. Like towels in the pool or beach area, or drinks during breakfast.
Special shoutout to Veejay who was like a mind-reader when it came to what we needed. Dominique, who was very friendly and patiently answered our questions on the way to the resort. Vincci, the warm dude who drove us around when and if we want to as long as he is on duty. There was Rita in the spa, who gave one of the best back massages I had ever had. And there was this pool attendant at Indigo building, who came up to me and handed me some towels to put at my lower back so I can be more comfortable lounging while watching my daughter swim.
Crimson is our home in Boracay. We will see you again soon. :-)
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Date of stay: December 2020
Location
Service
Room Tip:Seaview Rooms are the best!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Patrick Manthe, General Manager at Crimson Resort and Spa Boracay
Responded 22 Dec 2020
Dear doc_psyche, Greetings from Crimson Resort & Spa Boracay. I would like to begin by thanking you for taking the time to send us your feedback regarding your second stay at our resort. We are delighted to note that you found your stay with us highly satisfactory and that the quality of service rendered by our staff greatly contributed to making your stay on the island even more pleasant and comfortable for you. Thank you very much for mentioning so many of our colleagues by name. Please rest assured that your wonderful compliments will be shared with the whole team. We all at Crimson Resort & Spa Boracay are looking forward to welcoming you once again soon at our resort where you will be assured a very warm welcome. Sincerely, Patrick Manthe General Manager boracay.gm@crimsonhotel.com
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This is hands-down the most modern hotel and best infinity pool that I’ve ever tried in Station 0 Boracay. Among the three large chain of hotels in Station 0 namely Shangri-la and Mövenpick, I personally think Crimson gives its guest the best value for their money. The entire layout of the hotel is on an elevated structure making it look more clean, spacious and breathable. Their shoreline is well maintained and has fine white sand, although not as powdery as what you’d see in the touristy Station 2.
Overall, our stay was impeccable amid the limited operation because of the pandemic. I’d always pick this hotel over the other two large hotels found in Station 0 not because they offer the most affordable base room but because of their signature Crimson Hospitality.
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Date of stay: December 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Patrick Manthe, General Manager at Crimson Resort and Spa Boracay
Responded 7 Feb 2021
Dear ibackpacktheglobe, Greetings from Crimson Resort & Spa Boracay. On behalf of the entire Crimson Resort team, I would like to thank you for your feedback regarding your stay with us and for the high ratings you have given us. Your comments are extremely important in revealing what our valued guests are thinking and allowing us to maintain the high levels of service that we have set ourselves. I would like sincerely thank you for the very kind compliments regarding our facilities and especially the hospitality provided by our staff. We would be delighted if we could have the pleasure of your company once again on your next visit to Boracay. Sincerely, Patrick Manthe General Manager boracay.gm@crimsonhotel.com
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This smallish gem is only a year old, and still smoothing out some of the operations. We took a family villa for the peak holiday week that included the New Year celebration. The villa was clean and new, nicely appointed and large enough for our kids to stay in the living room while we were in the master BR. Next time I would request a villa further from the main pool, which draws a crowd especially for the spectacular sunsets, and was outside our door.
The food was very good with 2 restaurant options. The bar was lovely, but for whatever reason drink making was glacial.
The 2 main positive aspects were the staff, which was friendly and warm. A genuinely kind team of people. And the setting which is in a small and private cove on Boracay, a small resort island. The water is much like the Caribbean, clear and blue and warm with powdery white sand. A combination we haven’t often experienced in this region. We did not leave the property, except for private snorkeling 1/2 day tour which I would recommend.
If you come for The New Year’s celebration it’s lovely, and I’ll hope for your sake that any ‘kinks’ are worked through beforehand. I really hope this place succeeds as it’s a nice alternative to more expensive options like Como Hotels, Four Seasons, Ritz, and I would really like to come again.
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Date of stay: December 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from LaurentB2892, General Manager at Crimson Resort and Spa Boracay
Responded 6 Jan 2020
Dear Guest, We would like to thank you for your patronage at Crimson Resort and Spa Boracay and for taking your precious time to write your experience on TripAdvisor. It is thoroughly appreciated that you found our overall products and services to your satisfaction during your recent stay. It is our privilege to be of service to you and we are looking forward to welcoming you back at the Crimson Resort and Spa Boracay the future. Yours sincerely, Laurent Bourgeois
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Very good service as soon as we arrived at the airport to the the resort. Disinfected/sanitized rooms, free hats and covid hygiene kit when you go out and explore boracay. Small details really count. Also love their plunge pool! Sulit when you are with kids. Hands down to Third for assisting us in every thing we need (advance order in the resto so we can eat as soon as we arrived in the hotel, for assisting us in city mall and for making sure all our needs are well taken cared of from the airport to the hotel vice versa😊)
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Date of stay: February 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Patrick Manthe, General Manager at Crimson Resort and Spa Boracay
Responded 17 Feb 2021
Dear ms_annecastellano, Greetings from Crimson Resort & Spa Boracay. I am very pleased to read that you enjoyed your stay at our resort and would like to thank you for sharing your experience here on Trip Advisor. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for everyday. We all at Crimson Resort & Spa Boracay are looking forward to welcoming you once again soon at our resort where you will be assured a very warm welcome. Sincerely, Patrick Manthe General Manager boracay.gm@crimsonhotel.com
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Crimson made our Boracay trip very memorable. The moment we stepped out of Caticlan Airport, we felt well taken care of. All the staffs, from the airport transfers, Hotel reception and restaurants are very welcoming and accomodating, they even upgraded our room with a stunning sea view Suite room which made our stay very special. Everything inside the room including their freebies are sealed and sanitized which made us feel safe. The private beach area is really breathtaking which is perfect for Sunset viewing. Life guards and staffs made us feel secured while in the beach area and are very attentive to everyone’s needs. Foods from Azure and Mosaic are Superb. Crimson is definitely a hiddeny paradise for me. You are worth every penny spent. ❤️❤️❤️
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Date of stay: March 2021Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Patrick Manthe, General Manager at Crimson Resort and Spa Boracay
Responded 24 Mar 2021
Dear 416mariacristinab, Greeting from Crimson Resort & Spa Boracay. Thanks for choosing our resort and review your stay here on TripAdvisor. We are more than delighted to know that you enjoyed your time with us and highly appreciate your wonderful feedback as well as your recommendation of our facilities and services. We all at Crimson Resort & Spa Boracay are looking forward to welcoming you once again soon at our resort where you will be assured a very warm welcome. Sincerely, Patrick Manthe General Manager boracay.gm@crimsonhotel.com
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All I can say is all Seaview suites are the same except if you are at one of the end of the buildings so you have only one neighbour instead of two. We were lucky to have a Seaview suite at the end of the building near the stairs and lift which was very handy.
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