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Shangri-La's Boracay Resort & Spa

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2,684 Reviews from our TripAdvisor Community

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Showing 2,182: English reviews
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Maasin, Philippines
Reviewed yesterday NEW

The front desk updated our room to Deluxe Seaview Room and updated also our dining credits. All staff are friendly. We enjoyed our stay at Shangri La Boracay. My kids are having fun in all the amenities of the resort. The beach is very clean. It is a paradise indeed.

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Helpful?
Thank Glenda D
Sydney, Australia
Reviewed 2 days ago NEW

My wife and I spent five very nice nights at the resort. We arrived by plane at Caticlan Airport, from where we were transferred to the resort's own lounge beside the wharf, then onto the resort's speed boat straight to the resort itself. Check-in was very pleasant and efficient. We stayed in a deluxe seaview room, which was very nice...

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Helpful?
Thank FRG1959
Anne B, General Manager at Shangri-La's Boracay Resort & Spa, responded to this review

Dear FRG1959, Thank you so much for a fantastic review! So wonderful to know that you thoroughly enjoyed your stay here at Shangri-La Boracay Resort & Spa and that you were pleased with our rooms, fantastic breakfast buffet and our friendly and dedicated staff. My team and I hope to welcome you back in the resort on your future trips....

philippines
Reviewed 2 days ago NEW

clean beach. clear water. life vest and snorkels are available to use for free. different activites available on certain days: yoga, tai chi, sumba, snorkeling, etc. fast wifi in the resort also in the room. free transportation to and from d mall (every 15 minutes i think). atm available (bdo). beach swimming is until 6pm only while pool swimming is...

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Helpful?
1Thank anski
Anne B, General Manager at Shangri-La's Boracay Resort & Spa, responded to this review

Dear anski, Thank you so much for the excellent rating! Delighted to know that you enjoyed our beautiful beaches and resort activities during your recent stay with us. We hope to see you again soon on your next beach holiday in Boracay. Warm regards, Anne Busfield

Reviewed 3 days ago NEW

Absolute bliss!! If you want it all, comfort, privacy, relaxation, in a luxurious resort on a beautiful Island, this is the place. Transport to the main shopping mall was convenient and comfortable in air conditioned late model people mover vans. The resort staff were friendly and always offering assistance. The beaches, pool and general recreation areas were clean and well...

Review collected in partnership with shangri-la.com
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Helpful?
1Thank Wendy O
Anne B, General Manager at Shangri-La's Boracay Resort & Spa, responded to this review

Dear Wendy O, Thank you for your kind words, and it’s a pleasure to know that we were able to provide you with a memorable stay at Shangri-La Boracay. I hope to welcome you again in Boracay on your next beach holiday. Warm regards, Anne Busfield

London, United Kingdom
Reviewed 4 days ago NEW

This April 2017 half term holiday we went with our 12-year-old daughter to Shangri-La's Boracay Resort & Spa. We spent nine nights there. What an amazing holiday that was in every possible way! The hotel: the rooms are spacious, well equipped and very comfortable; delightful facilities, swimming pool + bar, spa, water sports, entertainment centre and punctual shuttle service. And...

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Helpful?
Thank 4BlueSky2
Anne B, General Manager at Shangri-La's Boracay Resort & Spa, responded to this review

Dear 4BlueSky2, Great to hear about your family holiday at our beautiful resort. Thank you for your kind words, and I’ll be sure to pass these on to the rest of the team for a job well done. Looking forward to welcoming you and your family back to paradise. Warm regards, Anne Busfield

Quezon City, Philippines
Reviewed 5 days ago NEW

Was pleased to find that there was no "green algae" on either of the two beaches of the resort. The way the property was designed showed regard for both the natural flora and fauna to thrive. The facilities are excellent. What is more delightful is the attitude and heart for service of the Filipino staff who work here. On the...

Review collected in partnership with shangri-la.com
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Helpful?
Thank EdenLauraQuirino
Anne B, General Manager at Shangri-La's Boracay Resort & Spa, responded to this review

Dear EdenLauraQuirino, Thank you so much for the excellent rating. We are pleased to know that you had a memorable stay here at Shangri-La Boracay. I am sorry to hear about your son’s accident in the water but I am pleased that Dion, Aldrin, Melchor and Emz took such great care of you and your family. I’ll be sure to...

Reviewed 6 days ago NEWvia mobile

My lovely girlfriend invited me for my birthday in sirena. We been in sunset time for some strawberry margherita enjoying the great view. Then had absolutely delicious shiock maki and singapore chili prawns, that the very kind chef Xian served himself. Cant wait to turn one year more !

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Helpful?
Thank Nicolas L
Anne B, General Manager at Shangri-La's Boracay Resort & Spa, responded to this review

Dear Nicolas L, Belated happy birthday, and thank you for choosing to celebrate this milestone with your girlfriend at Shangri-La Boracay. I’m pleased that you enjoyed your dining experience at the seafood restaurant, thanks to Chef Xian. My team and I look forward to celebrating more birthdays with you and your girlfriend here in Boracay. Warm regards, Anne Busfield

Istanbul, Turkey
Reviewed 1 week ago NEW

after arrival to the airport we have been taken by representatives of the resort to the lounge at the pier where the formalities being done while having our cold drinks with the cold towels then get on board to the island Boracay resort no word can describe the beauty you can not feel is unless you live it pool bar...

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Helpful?
Thank gurhan33
Anne B, General Manager at Shangri-La's Boracay Resort & Spa, responded to this review

Dear gurhan33, Thank you for sharing your experience during your recent stay with us. We are happy to receive such an excellent rating! Lovely to hear that you were able to explore more of the island and witness the famed Boracay sunset while in the resort. We hope to have you back again in your future visits to paradise. Warm...

New Jersey
Reviewed 1 week ago NEW

The ShangriLa in Boracay was amazing. No words can describe how lovely the staff were and how beautiful the resort was. Everything from the private beach, the pool, the room, and the staff. There is not a single negative thing I could say....everything was perfection. I would come back in a heartbeat!!!

Review collected in partnership with shangri-la.com
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Thank G K
Anne B, General Manager at Shangri-La's Boracay Resort & Spa, responded to this review

Dear G K, Thank you for your heartwarming review, and the team and I are happy that you thoroughly enjoyed your stay here at Shangri-La Boracay. We look forward to welcoming you back and create more exquisite experiences for you and your loved ones on your next beach holiday. Warm regards, Anne Busfield

Makati, Philippines
Reviewed 1 week ago

We had a high expectations on Shangri-La before our arrival and was looking forward to our getaway in paradise. Resort itself is beautiful and located perfectly away from all the mass tourist areas but we were not blown away with its service and atmosphere. Every morning we had to wait for 10-15 minutes to be seated for breakfast buffet and...

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Helpful?
5Thank poshchae
Anne B, General Manager at Shangri-La's Boracay Resort & Spa, responded to this review

Dear Chae S, Thank you for your feedback, and we do take your comments seriously as we strive to always improve the resort and our services. Nonetheless, I’ll be sure to let Jennilyn know how she made your stay more pleasant. My team and I are dedicated to provide different experiences for all of our guests. Though we have a...

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Amenities

Highlights
  • Pool
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Parking
  • Spa
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Shangri-La’s Boracay Resort and Spa offers a new level of luxury to the beautiful island of Boracay. Marrying luxury and comfort with a reverence for nature, the 12-hectare resort encompasses 219 rooms including 36 villas and suites, comprehensive leisure facilities, 350 meters of secluded beach front and a thriving ecosystem of diverse, even rare, flora and fauna. With two private beachfronts and an infinity pool, the resort offers a myriad of recreational activities. Those looking to soothe weary senses can head over to CHI, The Spa at Shangri-La. A variety of dining options of different cuisines is located within the resort. May it be a family holiday or simply a quiet retreat, Shangri-La’s Boracay Resort and Spa is the perfect paradise destination. ... more   less 

Additional Information about Shangri-La's Boracay Resort & Spa

Address: | Barangay Yapak, Aklan Province 5608, Philippines
Region: Philippines > Visayas > Panay Island > Aklan Province > Boracay
Price Range: RM1,527 - RM3,050 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-La's Boracay Resort & Spa 5*
Number of rooms: 219
Reservation Options:
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Also Known As:
Shangri-La`s Boracay Hotel Boracay
Shangri-La`s Boracay Resort And Spa
Shangri Las Boracay Hotel
Shangri Las Boracay Resort
Hotel Style:
#2 Top resorts Hotel in Boracay
#4 Luxury Hotel in Boracay
#4 On the Beach Hotel in Boracay
#4 Spa Hotel in Boracay
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Questions & Answers

Here's what travellers have asked, with answers from Shangri-La's Boracay Resort & Spa staff and other travellers.
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Questions? Get answers from Shangri-La's Boracay Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“premier seaview rooms are facing to the ocean and have great view of sunset even you sit on your terrace”
gurhan33, 21 Apr 2017 | Read review
“The more expensive the better. But I would choose a higher Ocean Front Villa at Punta Bunga Beach.”
andarilhoBR, 19 Apr 2017 | Read review
“if you can afford it upgrade to a villa. you wont regret it.”
vols94, 17 Apr 2017 | Read review
“Email the hotel early to get things for kids -- the hotel provided us with a playpen and bottle sterilizer in the room, and a stroller!”
dinog110, 16 Apr 2017 | Read review
“treetop and loft villas have the best views”
stevoCardiff, 2 Apr 2017 | Read review
5 of 5