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Shangri-La's Boracay Resort & Spa

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2,643 Reviews from our TripAdvisor Community

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Singapore, Singapore
Reviewed today NEW

I have stayed in Shangrila Boracay last July 2016 with a couple of friends and we enjoyed our stay even when there was a typhoon which means we weren't able to take advantage of the private beach. Things I like most were: 1) pool 2) shuttle going to D'mall 3) great breakfast buffet spread 4) was flexible with check in/out,...

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Helpful?
Thank Paul O
Launceston, Australia
Reviewed yesterday NEW

I loved this place, my husband and I found it very difficult to leave. Everything was fabulous from the food to the staff and the shuttle service from the resort to town was great. Customer service was excellent. Boracay was everything and more, highly recommend for honeymooners to families.

Review collected in partnership with shangri-la.com
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1Thank JanelleV188
Reviewed 2 days ago NEWvia mobile

If you are a Westerner go elsewhere. This place caters to the Manila elite, Chinese package tourists & corporate events. This property is a disgrace to the brand. We were greeted in our room by the previous owners bikini "hygiene protector" in the middle of our floor & it just went down hill from there. Since we were able to...

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Helpful?
Thank bigtimetraveller1111
Anne B, General Manager at Shangri-La's Boracay Resort & Spa, responded to this review

Dear bigtimetraveller1111, Thank you for taking your time to share your experience in the resort. My team and I are completely committed to ensuring that we create a wonderful experience for each and every one of our guests. So I was so sorry and incredibly disappointed to read that we did not manage to meet your expectations during your recent...

Manila, Philippines
Reviewed 2 days ago NEW

There is luxury at every turn. A very decadent hotel. Everything is all about the customer. The staff could not be more attentive and helpful. I would have no hesitation in highly recommending the hotel.

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Helpful?
Thank wilsonbunny
Anne B, General Manager at Shangri-La's Boracay Resort & Spa, responded to this review

Dear wilsonbunny, Thank you so much for your fantastic review. I love your description of Shangri-La’s Boracay Resort & Spa. I think the way you have described the experience we create for our guests is perfect – thank you so much! Warm regards, Anne Busfield General Manager

UK
Reviewed 3 days ago NEWvia mobile

Stayed here with my husband for a 3 day break. From landing and being met at the airport, the service was out of this world. The location is perfect and the hotel is absolutely stunning . All the staff here are so friendly, professional and cannot do enough to help you. All the staff we encountered here were exceptional but...

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Helpful?
Thank larrioUk
Anne B, General Manager at Shangri-La's Boracay Resort & Spa, responded to this review

Dear larrioUk, It is so lovely to read that you experienced a great and unforgettable time at Shangri-La’s Boracay Resort & Spa. So wonderful to learn that Rogie, Jesson and Dion created such a special and unforgettable evening for you at our stunning Solana and also in our Alon Bar. Our team are totally committed to ensuring that all our...

Darwin, Australia
Reviewed 4 days ago NEW

This was the perfect choice to stay at the Shangri La, I never wanted to leave! the rooms were absolutly incredible, amazing views and comfy beds! Happy hour at the poolside bar was so much fun! Great atmosphere and amazing bar staff! if your heading to the pool make sure you have everything you need, its a long walk there...

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Helpful?
Thank kobistew
Anne B, General Manager at Shangri-La's Boracay Resort & Spa, responded to this review

Dear kobistew, Thank you so much for sharing your wonderful comments about your vacation stay in the resort. I’m really happy to read that you came to stay with us for your holiday vacation and that you really enjoyed the swimming pool, the rooms and the stunning views of the resort. We look forward to welcoming you back on your...

London, United Kingdom
Reviewed 4 days ago NEW

Stayed here for 10days at the start of March. This resort is perfect. Very large, very private, beautiful facilities and perfect service. The resort is so large you have access to an on call buggy to take you around which was very cool. The staff are all very kind a helpful. Words truly cannot describe how beautiful the place is,...

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1Thank Sandhu0997
Anne B, General Manager at Shangri-La's Boracay Resort & Spa, responded to this review

Dear Sandhu0997, Thank you very much for your great review about your recent stay at Shangri-La’s Boracay Resort & Spa. It was lovely to read that our land and speedboat transfers were very convenient for you. We do have sensational views from so many places in our resort, so I was really happy to read that you enjoyed them during...

Reviewed 1 week ago

First of all can i just say, this place is out of this world! Shangrila Boracay will always have a special place in my heart! We held our 3 days event for the #yosharmawedding and the staff have been super amazing with us and with our guests. they have accommodated our needs in every way possible and for that i...

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Helpful?
Thank Shiela Y
Anne B, General Manager at Shangri-La's Boracay Resort & Spa, responded to this review

Dear Shiela Y, Congratulations on your wedding! Thank you so much for choosing us on this very special day of yours. We really are a perfect spot for weddings and our team love to create unforgettable and special memories for our wedding couples. I was delighted to read that you’re happy you made the decision to celebrate this special occasion...

Singapore, Singapore
Reviewed 1 week ago

My friends have been recommending me to give Sirena restaurant at Shangri-La a try during my trip to Boracay, promising me that I will not be disappointed. Skeptical and yet curious, I decided to give Sirena a try on my birthday and boy was i impressed. The ambience is romantic and quiet, perfect for an evening date out. I was...

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Helpful?
Thank benliuchengru
Anne B, General Manager at Shangri-La's Boracay Resort & Spa, responded to this review

Dear benliuchengru, Thank you very much for the Five Star Rating! It was lovely to read that you enjoyed our amazing Chef Xian’s delicious culinary creations. We do have sensational views from so many places in our resort so I was really happy to read that you enjoyed dining at our Sirena Restaurant. My team and I look forward to...

Kuala Lumpur, Malaysia
Reviewed 1 week ago

I booked a 2 nights stay at the Tree House Villa to surprise my partner for our 3rd year anniversary. The room and resort itself was really spectacular. We loved every bits of it! However we are sad to say that there were more cons than pros for our stay! Pros: 1) The villa was unbelievable! Huge room and really...

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Helpful?
Thank CheowDubbelboer
Anne B, General Manager at Shangri-La's Boracay Resort & Spa, responded to this review

Dear CheowDubbelboer, My team and I are completely committed to ensuring that we create a wonderful experience for each and every one of our guests. So I was so sorry and incredibly disappointed to read that we did not manage to meet your expectations during your recent stay with us here at Shangri-La’s Boracay Resort and Spa. We understand your...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Parking
  • Spa
  • Bar/Lounge
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Shangri-La’s Boracay Resort and Spa offers a new level of luxury to the beautiful island of Boracay. Marrying luxury and comfort with a reverence for nature, the 12-hectare resort encompasses 219 rooms including 36 villas and suites, comprehensive leisure facilities, 350 meters of secluded beach front and a thriving ecosystem of diverse, even rare, flora and fauna. With two private beachfronts and an infinity pool, the resort offers a myriad of recreational activities. Those looking to soothe weary senses can head over to CHI, The Spa at Shangri-La. A variety of dining options of different cuisines is located within the resort. May it be a family holiday or simply a quiet retreat, Shangri-La’s Boracay Resort and Spa is the perfect paradise destination. ... more   less 

Additional Information about Shangri-La's Boracay Resort & Spa

Address: | Barangay Yapak, Aklan Province 5608, Philippines
Region: Philippines > Visayas > Panay Island > Aklan Province > Boracay
Price Range: RM1,594 - RM3,286 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-La's Boracay Resort & Spa 5*
Number of rooms: 219
Reservation Options:
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Also Known As:
Shangri-La`s Boracay Hotel Boracay
Shangri-La`s Boracay Resort And Spa
Shangri Las Boracay Hotel
Shangri Las Boracay Resort
Hotel Style:
#2 Top resorts Hotel in Boracay
#4 Spa Hotel in Boracay
#4 On the Beach Hotel in Boracay
#4 Luxury Hotel in Boracay
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Questions & Answers

Here's what travellers have asked, with answers from Shangri-La's Boracay Resort & Spa staff and other travellers.
53 questions
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Questions? Get answers from Shangri-La's Boracay Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Look for rooms near the lobby as the resort is very huge and walking might be an issue”
 of 5 bubbles Y_Paul_II, 28 Mar 2017 | Read review
“If you are looking for a special place, the Shangri-La is it.”
 of 5 bubbles wilsonbunny, 26 Mar 2017 | Read review
“Villa 21/Room 522”
 of 5 bubbles shielay, 21 Mar 2017 | Read review
“For Best Access: Get Villa 19 and 20 Get Deluxe rooms at Bldg 4 Seniors, bring your card all the time to get discount”
 of 5 bubbles Jiesun, 20 Mar 2017 | Read review
“Tree Villa is a must if you can afford the extra cost, One of the finest Villa's I've ever stayed in.”
  • Tree Villa 33
  • Tree Villa 33
  • Tree Villa 33
  • View from Tree Villa 33
 of 5 bubbles KunalP833, 19 Mar 2017 | Read review
5 of 5