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Shangri-La's Boracay Resort & Spa

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2,678 Reviews from our TripAdvisor Community

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There are newer reviews for Shangri-La's Boracay Resort & Spa
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Showing 2,177: English reviews
Tokyo, Japan
Reviewed 14 April 2016

For those who have not been in Boracay, please take at least a few days off and visit the place. It is paradise! And Shangri La is the best place to experience paradise. The facilities are great, but what where I was really impressed was the friendliness and professionalism of their staff. They will take care of you from the...

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Helpful?
2Thank garrellm
Ester_Marcaida, General Manager at Shangri-La's Boracay Resort & Spa, responded to this review

Dear JapanBlossoms, Thank you very much for your positive review about your recent experience in Shangri-La Boracay. I am happy to learn that you were delighted with our products and services. It will be a pleasure to share this with our team. My team and I look forward to welcoming you back when you return to Boracay. Best regards, Ester...

Metro Manila, Philippines
Reviewed 14 April 2016

Firstly, I did enjoy my experience here at the Shangri-la. There is no question about that. However, I probably would have also enjoyed my stay at Boracay even at some other resort too. Staying at a other hotels of the same chain, you have a certain expectation, and I initially thought it met them with a dedicated boat terminal and...

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Thank rokasanda
Ester_Marcaida, General Manager at Shangri-La's Boracay Resort & Spa, responded to this review

Dear rokasanda, Thank you for taking the time to highlight your observations and I regret to hear about the inconvenience you experienced. I truly appreciate your comments and I hope there will be other opportunities for us to be of service to you again. Warm regards, Ester Marcaida

Sydney, Australia
Reviewed 13 April 2016 via mobile

With reference to Brian's review, we also are here currently for 10 days and found the family Seaview room too tight. But You have to be flexible on these trips so we paid and upgraded to one of the beach front villas. I have to admit I did not notice the robes or fridge door because we were too busy...

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Helpful?
2Thank georgekatsilis
Ester_Marcaida, General Manager at Shangri-La's Boracay Resort & Spa, responded to this review

Dear georgekatsilis, I hope you had an amazing stay with and our team made your stay special. Your compliments are truly appreciated and we look forward to delight you again on your next visit. Regards, Ester Marcaida

Liverpool, United Kingdom
Reviewed 13 April 2016

After a 7 hour delay we arrived at the boat station at 11-30 pm & were escorted to the speedboat to transport myself & my wife to the island. The sea was rather rough but the 2 guys driving the boat opened up to full speed thus the boat was crashing up & down, this made things even worst &...

Review collected in partnership with Shangri La Hotels
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Helpful?
Thank BrianButchard
Ester_Marcaida, General Manager at Shangri-La's Boracay Resort & Spa, responded to this review

Dear BrianButchard, Thank you for taking the time to highlight your observations and I regret to hear about the inconvenience you experienced. I truly appreciate your comments and I hope there will be other opportunities for us to be of service to you again. Warm regards, Ester Marcaida

New York City, New York
Reviewed 11 April 2016 via mobile

Let me start by saying I did enjoy my time at this beautiful resort, however, to be consider the best in Boracay I was expecting way more. Warning: I heavily compared this resort to the resort we stay at for the beginning half of our stay in Boracay. Also, my expectations were further elevated being this is rated the top...

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4Thank rye_bredd
Ester_Marcaida, General Manager at Shangri-La's Boracay Resort & Spa, responded to this review

Dear rye_bredd, Thank you for taking the time to highlight your observations and I regret to hear about the inconvenience you experienced. I truly appreciate your comments and I hope there will be other opportunities for us to be of service to you again. Warm regards, Ester Marcaida

Seria, Brunei Darussalam
Reviewed 11 April 2016

So perfect we did want to leave!!! Everything was perfect! The staff were extremely friendly and always there to help with any needs or queries. I would like to thank our villa butler Ryan. He was amazing with our children and so professional. The resort was beautiful and well maintained to a high standard. The food was excellent. Our villa...

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Helpful?
Thank HutsonSapone
Ester_Marcaida, General Manager at Shangri-La's Boracay Resort & Spa, responded to this review

Dear HutsonSapone, Thank you very much for your positive review about your recent experience in Shangri-La Boracay. I am happy to learn that you were delighted with our products and services and a heartfelt thank you for recognizing Ryan. It will be a pleasure to share your review with him. My team and I look forward to welcoming you back...

Metro Manila, Philippines
Reviewed 8 April 2016

Amazing place,excellent service, great food special thanks to the following staff: Julius (our butler) Anthony(front desk) Louise and lovely (vintana resto) thank you for your very warm welcome and for making our stay a memorable one you guys rock!!!

Review collected in partnership with shangri-la.com
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Helpful?
Thank Cecille16
Ester_Marcaida, General Manager at Shangri-La's Boracay Resort & Spa, responded to this review

Dear Cecille16, Thank you very much for your positive review about your recent experience in Shangri-La Boracay. I am happy to learn that you were delighted with our products and services. It will be a pleasure to share this with our team. A heartfelt thank you for Kulius, Anthony, Louise and Lovely in your review! I have shared your compliments...

Brisbane, Australia
Reviewed 8 April 2016

This place is amazing. We arrived via boat transfer which was a great was to see the island. We were part of a large group but check-in was smooth and fast. The rooms are very nice and the view of the beach is fantastic however I was barely in my room. The pools are fantastic and the beach is beautiful....

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Helpful?
Thank David L
Ester_Marcaida, General Manager at Shangri-La's Boracay Resort & Spa, responded to this review

Dear David L, Thank you very much for your positive review about your recent experience in Shangri-La Boracay. I am happy to learn that you were delighted with our products and services. It will be a pleasure to share this with our team. My team and I look forward to welcoming you back when you return to Boracay. Best regards,...

Reviewed 7 April 2016

From the moment you book and then when you arrive at the airport and until the day you sadly depart, you're 100% taken care of as they anticipate your needs and you simply feel at home. Upon check-in, you're offered a 24 hrs voucher to redeem for 4,500 PHP for an hour full body massage at Chi, The Spa. So...

Review collected in partnership with shangri-la.com
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Helpful?
Thank UCRICMO
Ester_Marcaida, General Manager at Shangri-La's Boracay Resort & Spa, responded to this review

Dear UCRICMO, Thank you for taking the time to write your review. The team and I are immensely pleased that you enjoyed your stay with us. We are all delighted to hear that you loved the services at the Spa, and our friendly staff. On behalf of my team and I, thank you again and we look forward to welcoming...

Reviewed 5 April 2016 via mobile

Came here for a friend's wedding, didn't stay myself but I can still comment on everything except for the accommodation. Had a drink at the Pool Bar - nice views, attentive staff and somewhat reasonable, but still a lot more expensive than White Beach. Beach looked great and was highly populated by guests. Wedding facilities wise, wow - I need...

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Helpful?
Thank Matt T
Ester_Marcaida, General Manager at Shangri-La's Boracay Resort & Spa, responded to this review

Dear Matt T, Thank you for sharing your positive feedback. I'm glad that you enjoyed the celebration in the resort. My team and I hope to welcome you back in the resort on your future trips. Best regards, Ester P. Marcaida

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Amenities

Highlights
  • Pool
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Parking
  • Spa
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Shangri-La’s Boracay Resort and Spa offers a new level of luxury to the beautiful island of Boracay. Marrying luxury and comfort with a reverence for nature, the 12-hectare resort encompasses 219 rooms including 36 villas and suites, comprehensive leisure facilities, 350 meters of secluded beach front and a thriving ecosystem of diverse, even rare, flora and fauna. With two private beachfronts and an infinity pool, the resort offers a myriad of recreational activities. Those looking to soothe weary senses can head over to CHI, The Spa at Shangri-La. A variety of dining options of different cuisines is located within the resort. May it be a family holiday or simply a quiet retreat, Shangri-La’s Boracay Resort and Spa is the perfect paradise destination. ... more   less 

Additional Information about Shangri-La's Boracay Resort & Spa

Address: | Barangay Yapak, Aklan Province 5608, Philippines
Region: Philippines > Visayas > Panay Island > Aklan Province > Boracay
Price Range: RM1,523 - RM3,276 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-La's Boracay Resort & Spa 5*
Number of rooms: 219
Reservation Options:
TripAdvisor is proud to partner with Shangri-La Hotels and Resorts, Hotels.com, Hotwire, HotelsClick, Agoda, Expedia, Booking.com, Travelocity, TravelUp, Asiatravel.com Holdings, Cancelon, getaroom.com, TripOnline SA, Jetsetter and Cheap Tickets so you can book your Shangri-La's Boracay Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Shangri-La`s Boracay Hotel Boracay
Shangri-La`s Boracay Resort And Spa
Shangri Las Boracay Hotel
Shangri Las Boracay Resort
Hotel Style:
#2 Top resorts Hotel in Boracay
#4 Spa Hotel in Boracay
#4 Luxury Hotel in Boracay
#4 On the Beach Hotel in Boracay
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Questions & Answers

Here's what travellers have asked, with answers from Shangri-La's Boracay Resort & Spa staff and other travellers.
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Questions? Get answers from Shangri-La's Boracay Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“premier seaview rooms are facing to the ocean and have great view of sunset even you sit on your terrace”
gurhan33, 21 Apr 2017 | Read review
“The more expensive the better. But I would choose a higher Ocean Front Villa at Punta Bunga Beach.”
andarilhoBR, 19 Apr 2017 | Read review
“if you can afford it upgrade to a villa. you wont regret it.”
vols94, 17 Apr 2017 | Read review
“Email the hotel early to get things for kids -- the hotel provided us with a playpen and bottle sterilizer in the room, and a stroller!”
dinog110, 16 Apr 2017 | Read review
“treetop and loft villas have the best views”
stevoCardiff, 2 Apr 2017 | Read review
5 of 5