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Shangri-La's Boracay Resort & Spa

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2,643 Reviews from our TripAdvisor Community

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Showing 2,151: English reviews
Wailua, Hawaii
Reviewed 16 February 2016

My fiancee and I loved this resort. As a matter of fact, we became engaged at the very romantic Rima Restaurant on Valentine's Day. The weather was perfect. The white sand beaches are clean and uncrowded. The sea is multi-colored with emerald and turquoise hues. The dive shop offers scuba, jet skis, water skiing, snorkeling, kayaking, banana boat rides, and...

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Helpful?
2Thank GlobalPete2010
Ester_Marcaida, General Manager at Shangri-La's Boracay Resort & Spa, responded to this review

Dear GlobalPete2010, Thank you for taking the time to write your review. The team and I are immensely pleased that you enjoyed your Valentine's Day with us. We are all delighted to hear that you loved the dive shop, our pools and our friendly staff. On behalf of my team and I, thank you again and we look forward to...

San Francisco, California
Reviewed 15 February 2016 via mobile

This is the best resort I have stayed at thus far! I felt really lucky to have such a wonderful experience. We were on a 3 week vacation throughout Philippines and Hong Kong to visit family. I really wanted to relax and did not want to leave after our stay. We stayed three nights and everything exceeded our expectations. We...

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1Thank seattle2sf
Ester_Marcaida, General Manager at Shangri-La's Boracay Resort & Spa, responded to this review

Dear seattle2sf, Thank you for your five-star rating. It is always rewarding to know we have delighted our guests. My team and I look forward to welcoming you back to Shangri-la Boracay. Regards, Ester P. Marcaida

Leicestershire, United Kingdom
Reviewed 15 February 2016

Just returned from a trip to Boracay having stayed at the Shangri-La Resort & Spa. The standard of service and quality of the staff was the thing that really stood out for me from our Butlers to the team that helped with our travel to Kalibo and Manila. The villa room (No 19) was excellent and ideally located for access...

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Helpful?
Thank Angus S
Ester_Marcaida, General Manager at Shangri-La's Boracay Resort & Spa, responded to this review

Dear Angus S, Thank you very much for your positive review about your recent stay in the resort. While I appreciated you highlighting the facilities, I would like to say special thanks for highlighting the helpful and friendly staff that you met during your stay. I am certainly lucky to be surrounded by so many great staff in the team....

Shanghai, China
Reviewed 14 February 2016

the location is perfect, the Property is managed in an excellent way, respectful of the environment. The service is excellent. A special thanks to Omar Ugoletti, Chef at Rima Restaurant. a very nice interpretation of the Italian Cusine together with a warm hospitality.

Review collected in partnership with shangri-la.com
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Helpful?
Thank 68GigiSH
Ester_Marcaida, General Manager at Shangri-La's Boracay Resort & Spa, responded to this review

Dear 68GigiSH, It is truly a pleasure to learn that your Shangri-La Boracay experience was sensational. Thank you for highlighting Chef Omar of Rima. Your compliments are truly appreciated and we look forward to delighting you again on your next visit. Regards, Ester P. Marcaida

Reviewed 13 February 2016 via mobile

Was the most beautiful place i have ever seen in my life.you are feel like you lost in paradise and its full of suprises. Rooms are soo clean quite and wild.service was great. Philipinos are the cutest and kindest people in the world. We stayedin a Suit and it was perfect for couples who wants to celebrate something special. I...

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Thank Tuba A
Ester_Marcaida, General Manager at Shangri-La's Boracay Resort & Spa, responded to this review

Dear Tuba A, We are delighted to be part of such a memorable experience. Congratulations and wishing you the best as you begin to plan your lives together. We look forward to welcoming you both back to Shangri-La's Boracay Resort & Spa for more celebrations and wonderful experiences. Warm regards, Ester Marcaida

Sydney, Australia
Reviewed 12 February 2016

One of the most beautiful resorts we have stayed at! The pool area is to die for with one very large pool and another infinity pool for over 16's.Pristine private beach. Friendly staff, spacious rooms and a great variety of restaurants.We can't wait to visit again.

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Thank Sura B
Ester_Marcaida, General Manager at Shangri-La's Boracay Resort & Spa, responded to this review

Dear Sura B, Thank you for sharing your positive feedback on your stay with us. I'm glad that you and your family had a memorable experience and loved our infinity pool and beach. My team and I hope to welcome you back in the resort on your future trips. Best regards, Ester P. Marcaida

Boracay, Philippines
Reviewed 12 February 2016

fabulous view and facilities all people are friendly and professional. the best hotel the pool and pool bar was fantastic for me to have a great time and take a rest. the locations are good because of piece and quite.

Review collected in partnership with shangri-la.com
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Thank bogilj
Ester_Marcaida, General Manager at Shangri-La's Boracay Resort & Spa, responded to this review

Dear bogilj, Thank you for sharing your feedback on your stay with us. We are truly delighted to learn that you had an amazing experience and I am glad our team made your stay special. We look forward to welcoming you back. Best regards, Ester P. Marcaida

Barnsley, United Kingdom
Reviewed 12 February 2016 via mobile

My review is based on the fact it got number 1 on trip adviser for Boracay. We were a couple with no children who enjoy travelling. PROS Great beach and private The staff work so hard and are very welcoming and helpful Good breakfast Rooms well appointed Good spa Great Gym Games Room CONS Massive resort At times feel like...

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2Thank TulipCP
Ester_Marcaida, General Manager at Shangri-La's Boracay Resort & Spa, responded to this review

Dear TulipCP Thank you for taking the time to highlight your observations and I regret to hear about the inconvenience you experienced. I truly appreciate your comments and I hope there will be other opportunities for us to be of service to you again. Warm regards, Ester Marcaida

Reviewed 11 February 2016 via mobile

Shangri-La is a beautiful resort with its own private beach. The atmosphere of the resort is comfy with very friendly staff. The beach with the soft white sand and shallow water is the best place to swim or play with water. Please keep in mind the way of life on the island might be different from that of western world....

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2Thank Erica C
Ester_Marcaida, General Manager at Shangri-La's Boracay Resort & Spa, responded to this review

Dear Erica C, Thank you for taking the time to highlight your observations and I regret to hear about the inconvenience you experienced. I truly appreciate your comments and I hope there will be other opportunities for us to be of service to you again. Warm regards, Ester Marcaida

Makati, Philippines
Reviewed 11 February 2016

Stayed here with my husband to spend post birthday celebration. I could say that Shangri-La Boracay has exceeded my expectation. They are filled with lots of amenities for guests to enjoy their stay despite being distant from where all the actions are happening in Boracay, thus you'd never feel detached from the the crazy crowd as you will be too...

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Helpful?
Thank JenAlbano
Ester_Marcaida, General Manager at Shangri-La's Boracay Resort & Spa, responded to this review

Dear JenAlbano, Thank you very much for celebrating your husband's birthday with us. I am happy to learn that you were delighted with our products and services. It will be a pleasure to share this with our team. My team and I look forward to welcoming you back when you return to Boracay. Best regards, Ester P. Marcaida

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Parking
  • Spa
  • Bar/Lounge
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Shangri-La’s Boracay Resort and Spa offers a new level of luxury to the beautiful island of Boracay. Marrying luxury and comfort with a reverence for nature, the 12-hectare resort encompasses 219 rooms including 36 villas and suites, comprehensive leisure facilities, 350 meters of secluded beach front and a thriving ecosystem of diverse, even rare, flora and fauna. With two private beachfronts and an infinity pool, the resort offers a myriad of recreational activities. Those looking to soothe weary senses can head over to CHI, The Spa at Shangri-La. A variety of dining options of different cuisines is located within the resort. May it be a family holiday or simply a quiet retreat, Shangri-La’s Boracay Resort and Spa is the perfect paradise destination. ... more   less 

Additional Information about Shangri-La's Boracay Resort & Spa

Address: | Barangay Yapak, Aklan Province 5608, Philippines
Region: Philippines > Visayas > Panay Island > Aklan Province > Boracay
Price Range: RM1,594 - RM3,286 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-La's Boracay Resort & Spa 5*
Number of rooms: 219
Reservation Options:
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Also Known As:
Shangri-La`s Boracay Hotel Boracay
Shangri-La`s Boracay Resort And Spa
Shangri Las Boracay Hotel
Shangri Las Boracay Resort
Hotel Style:
#2 Top resorts Hotel in Boracay
#4 On the Beach Hotel in Boracay
#4 Luxury Hotel in Boracay
#4 Spa Hotel in Boracay
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Questions & Answers

Here's what travellers have asked, with answers from Shangri-La's Boracay Resort & Spa staff and other travellers.
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Questions? Get answers from Shangri-La's Boracay Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Look for rooms near the lobby as the resort is very huge and walking might be an issue”
 of 5 bubbles Y_Paul_II, 28 Mar 2017 | Read review
“If you are looking for a special place, the Shangri-La is it.”
 of 5 bubbles wilsonbunny, 26 Mar 2017 | Read review
“Villa 21/Room 522”
 of 5 bubbles shielay, 21 Mar 2017 | Read review
“For Best Access: Get Villa 19 and 20 Get Deluxe rooms at Bldg 4 Seniors, bring your card all the time to get discount”
 of 5 bubbles Jiesun, 20 Mar 2017 | Read review
“Tree Villa is a must if you can afford the extra cost, One of the finest Villa's I've ever stayed in.”
  • Tree Villa 33
  • Tree Villa 33
  • Tree Villa 33
  • View from Tree Villa 33
 of 5 bubbles KunalP833, 19 Mar 2017 | Read review
5 of 5