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Crown Regency Resort & Convention Center

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Crown Regency Resort & Convention Center
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238 Reviews from our TripAdvisor Community

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Showing 205: English reviews
Reviewed 2 days ago NEWvia mobile

It was a group of 7 outing with my friends and we were on a tight budget so we got this metrodeal voucher that cost about 3999php per night good for 4 pax. I was quite hesitant after reading the negative ratings online but we took the deal anyways. First letdown was there wasn't any hotel transfers. We tried calling...

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Thank Swit H
Melbourne, Victoria, Australia
Reviewed 2 weeks ago via mobile

Make sure to do alot of research prior to booking here. Our first room was very bad electricity wasn't working that well fridge, air-conditioning etc and bathroom facilities water not running properly asked to move to another room however same problems occurred. Upon checking out front desk workers accused us of having 5 keys on hand without checking with one...

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Helpful?
Thank Nicole E
CrownRegencyHotel, Guest Relations Manager at Crown Regency Resort & Convention Center, responded to this review

Dear Nicole E, Thank you for letting us know about your recent stay with us at Crown Regency Resort & Convention Center and we appreciate it for taking the time to let us know about your experience. We apologize if our service did not meet your expectations. But on behalf of the management team, we apologize for any inconvenience that...

Quezon City, Philippines
Reviewed 4 weeks ago

We ate dinner at Wang Shan Lo and it was one of the best dinner according to the family, even the kids enjoyed. The hubby liked the exterior design of the hotel, it's like hotels in abroad or Tagaytay. We also had a chance to watch the mermaid show and toured the Oceanarium. We will come back next time.

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1Thank MBDAce
Reviewed 4 weeks ago via mobile

Being in this hotel is fantastic. It's like your perfect getaway. With facilities and amenities that is world class. The restaurant food and staff was so accommodating and always with a ready smile. My hubby loved the mushroom dish. I particularly like the open space and Balcony overlooking the pool. Would definitely stay here next time.

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Thank Ace D
Reviewed 16 October 2016 via mobile

We have been treated with unfriendly attitude from this hotel. We paid for three guests but entitle for two guests facility (towel,pillow,sliper) 1st -hotel staff refused to provide us umbrella during the raining day. Although there is alot of umbrella hanging over there. 2nd- aircond was leaking non stop, hotel staff unable solve the problem 3rd- extremely dirty for the...

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Thank Vicky T
Manila
Reviewed 2 October 2016

we stayed here in January 2016, for a business meeting of about 15 people. It was my first trip to Boracay, and this was such a disappointing hotel. The first conference room we were assigned to was useless: even with microphones, it was impossible to hear anyone over the deafening din of ongoing construction somewhere around the hotel. So we...

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Helpful?
Thank ahmlaw
CrownRegencyHotel, Corporate Communications Officer at Crown Regency Resort & Convention Center, responded to this review

Dear ahmlaw, Thank you for letting us know about your recent stay with us at Crown Regency Resorts and Convention Center and we appreciate it for taking the time to let us know about your experience. We apologize if our service did not meet your expectations. But on behalf of the management team, we apologize for any inconvenience that the...

Reviewed 16 September 2016

Although its my first time in Boracay, i felt so at home with Crown Regency R & CC. I did not feel like a stranger when i was there. Was personally assisted by GM Chia. The people are friendly. They are always willing to help. Always smiling and greeting. I wish i could have stayed longer to experience their pool...

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Thank Rafael V
Reviewed 7 September 2016

I was very disappointed with my stay at this hotel. First, when we checked in, only one of our rooms was ready. Since check in was at 2PM, we assumed that they would be able to get the rooms in order. Our second room was not ready until about an hour later. I did not see our second room, but...

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Helpful?
Thank Joylyn G
CrownRegencyHotels, Front Office Manager at Crown Regency Resort & Convention Center, responded to this review

Dear Joylyn G, Thank you for taking time to write a review. We have noted all of your concerns and we are definitely doing something about it. Rest assured that the new team is already taking its action in improving the rooms, facilities and services of the resort. We are hoping to meet and be of service to you in...

quezon
Reviewed 25 August 2016

No question about room amenities as they are well-maintained and adequate for every guests needs. A standout feature are the facilities that even without going to the beachfront and do sunbathing and swimming, ocean adventure in a different perspective can already be experienced. The wave pool, oceanarium and the in house resto bars and restaurants more than compensates a visit...

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Helpful?
Thank LakwatserongTsinelas
CrownRegencyHotels, Front Office Manager at Crown Regency Resort & Convention Center, responded to this review

Dear Lakwatserong Tsinelas, Thank you for your fantastic review. It is our pleasure to provide great service to all of our guests and carry out your special requirements. We are very glad that you enjoyed your stay here in Crown Regency. Rest assured that the new team is already taking its action in improving the rooms, facilities and services of...

Reviewed 20 August 2016 via mobile

It was huge room and luxury type. The location was a little far from sea side. But they have huge swimming pool unfortunately it wasn't operate that week.. sad The bad thing is when we leave they ask about the mark of a pen in bed. no free breakfast.

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Thank smiley p
CrownRegencyHotels, Front Office Manager at Crown Regency Resort & Convention Center, responded to this review

Dear smiley p, Thank you for taking time to write a review. We have noted all of your concerns and we are definitely doing something about it. Rest assured that the new team is already taking its action in improving the rooms, facilities and services of the resort. We are hoping to meet and be of service to you in...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
You've never truly experienced Boracay if you haven't stayed at Crown Regency Resort & Convention Center. Like all Crown Regency properties, this 4-star resort was built with the late Chairman's vision of being the "destination within a destination". Find your home away from home at the largest resort in Boracay with its 619 rooms, furnished and styled in calming aqua hues. Inspired by the element of water, be in total tranquility as you soak in the sun and the fun. Take a dip in the only Wave Pool in Boracay and if you're brave enough, conquer the waves on the Wave Rider, the only place you can surf on the island. You won't have time for boredom with the first and only Oceanarium in the Visayas region which houses the Biggest Pearl in the World, the Pearl of the King. Foodgasms abound in the signature Lobby Lounge, the authentic Chinese restaurant Wang Shan Lo, the Fifties Café, and the one-of-a-kind Ocean Bar. Located at the heart of Boracay is a world class hotel with complete amenities such as the largest convention center in the island that can accommodate up to 1,800 guests. Truly, Crown Regency Resort & Convention Center is a destination in itself. Island Tour options are available at the Concierge. Airport pickup and drop off from Caticlan and Kalibo are available. Check-in is at 2:00pm and check-out is at 12:00pm. ... more   less 

Additional Information about Crown Regency Resort & Convention Center

Address: Boat Station 2, Main Road, Barangay Balabag Malay, Aklan Province 5608, Philippines
Region: Philippines > Visayas > Panay Island > Aklan Province > Boracay
Price Range: RM356 - RM671 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crown Regency Resort & Convention Center 4*
Number of rooms: 619
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Travelocity, HotelTravel.com, Agoda, Odigeo, Asiatravel.com Holdings and Priceline so you can book your Crown Regency Resort & Convention Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#31 Luxury Hotel in Boracay
#47 Top resorts Hotel in Boracay
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Questions & Answers

Questions? Get answers from Crown Regency Resort & Convention Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay somewhere else”
 of 5 bubbles JoyyG, 7 Sep 2016 | Read review
“Loft rooms facing the pools are good”
  • balcony
 of 5 bubbles furnana, 14 Aug 2016 | Read review
“Rooms facing the pool are great!”
 of 5 bubbles 661carlaa, 9 Aug 2016 | Read review
“choose the ones near the lobby”
 of 5 bubbles TeyHM888, 24 Jul 2016 | Read review
“view overlooking the surf area”
 of 5 bubbles Itsmorefuntotravel, 22 Jul 2016 | Read review
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