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Crown Regency Resort & Convention Center

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259 Reviews from our TripAdvisor Community

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Showing 225: English reviews
Malabon, Philippines
Reviewed 18 August 2016

We stayed for a couple of days at the Crown Regency Resort. The rooms are huge and adequately decorated. It has all the usual things you'd expect from a luxury resort, plus it has a balcony overlooking the massive wave pool. Food at their in-house Chinese Restaurant, Wan Shang, was extremely good and they have a 24-hour convenience store. What...

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Helpful?
Thank Christian S
CrownRegencyHotels, Front Office Manager at Crown Regency Resort & Convention Center, responded to this review

Dear Christian S Thank you for your wonderful review. It is our pleasure to provide great service to all of our guests and carry out your special requirements. We are very glad that you enjoyed your stay here in Crown Regency. Rest assured that the new team is already taking its action in improving the rooms, facilities and services of...

Singapore
Reviewed 15 August 2016

Pros: 1. Wave Pool - but the water has a rusty smell. 2. Decent Ocean / Aquarium walk 3. Surf pool 4. rooms are huge (we stayed at the Loft room) 5. 24 hours mart 6. Children pool 7. Cafe/PUB/KTV Cons: 1. Staff at the counters are not friendly. 2. Lights are dim. 3. hooks behind door are broken 4....

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Helpful?
Thank furnana
CrownRegencyHotels, Front Office Manager at Crown Regency Resort & Convention Center, responded to this review

Dear furnana, Thank you for taking time to write a review. We have noted all of your concerns and we are definitely doing something about it. Rest assured that the new team is already taking its action in improving the rooms, facilities and services of the resort. We are hoping to meet and be of service to you in the...

Manila, Philippines
Reviewed 10 August 2016

Giant slide, Wave Rider, Oceanarium, and more. Crown Regency Resort is not just a place to sleep at in Boracay. It is a destination in itself as there are many adventures and sights to see at the resort. We did a tour at the Oceanarium where the longest underwater tunnel in the country is located with a mermaid show at...

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Helpful?
Thank Carla A
CrownRegencyHotels, Front Office Manager at Crown Regency Resort & Convention Center, responded to this review

Dear Carla A, Thank you for your awesome review. It is our pleasure to provide great service to all of our guests and carry out your special requirements. We are very glad that you would want to stay here and try out giant slide when you visit Boracay again. Rest assured that the new team is already taking its action...

Reviewed 2 August 2016

We were briefed on the hotel rules upon check-in which required us to check the overall room condition. We are to pay for any stains like henna ink if found on their bed linens or bath towels when we checked out. In the dimly lit room, it was not easy to check and anyways the towels were clearly washed many...

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Helpful?
Thank Sue L
CrownRegencyHotels, Front Office Manager at Crown Regency Resort & Convention Center, responded to this review

Dear Sue L, Thank you for taking time to write a review. We have noted all of your concerns and we are definitely doing something about it. Rest assured that the new team is already taking its action in improving the rooms, facilities and services, and completing the amenities of the resort. We are hoping to meet and be of...

QUEZON CITY
Reviewed 24 July 2016

I have high hopes for this hotel based on the reviews I've read, but sadly, they fell short from our expectations. We thought we got a great deal from Metrodeal, amounting to P4,000.00 per night for four persons but we should rather booked from the beach front hotels or inns. Here are some items that were not so good based...

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Helpful?
1Thank TeyHM888
CrownRegencyHotels, Front Office Manager at Crown Regency Resort & Convention Center, responded to this review

Dear MICHELLE M, Thank you for taking time to write a review. We have noted all of your concerns and we are definitely doing something about it. Rest assured that the new team is already taking its action in improving the rooms, facilities and services of the resort. We are hoping to meet and be of service to you in...

Reviewed 23 July 2016

This hotel is unique because they have this wave board. It was a little bit expensive but i can see that my family was having a great time. The hotel staff were courteous and helpful. The room that we stayed in needs some repair. It was somehow not maintained. The bathroom smells bad. The restaurant is just ordinary but the...

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Helpful?
Thank Itsmorefuntotravel
Reviewed 28 June 2016 via mobile

Stayed here twice. First was last 2014 when crown beach resort upgraded and transferred us here during our 2nd day and the most recent was last april. And they upgraded our room from deluxe to suite because the boyfriend of my friend asked them to do a 3-day surprise for her. Her boyfriend was not with us so they planned...

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Helpful?
Thank Becca V
Naz C, Front Office Manager at Crown Regency Resort & Convention Center, responded to this review

Dear Becca V, Thank you for your wonderful review. It is our pleasure to provide great service to all of our guests and carry out your special requirements. We are very glad that you would want to stay here everytime you visit Boracay. Rest assured that the new team is already taking its action in improving the rooms, facilities and...

Manila, Philippines
Reviewed 13 June 2016 via mobile

It's my 2nd time here and too sad it wasn't like it used to be. Back in 2013 I really loved this hotel. Grandest hotel I've been to in Boracay. Big rooms, big pool, wave pool, surfing, oceanarium etc. So this year we decided to book here instead of getting a cheaper accommodation so our son can enjoy the water...

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Helpful?
1Thank Caracat06
Naz C, Front Office Manager at Crown Regency Resort & Convention Center, responded to this review

Dear Caracat06, We sincerely appreciate your concern and taking the time to write a review. Just the same, we have noted all of your concerns and we are definitely doing something about it. Rest assured that the new team is already taking its action in improving the rooms, facilities and services of the resort. We are also hoping to meet...

Reviewed 14 May 2016 via mobile

This hotel chain used to be highly regarded until the death of its founder. The hotel needs a TLC since it needs cleaning, washing & of course a revisit on the customer service. This is the only hotel offering a wave pool & a wave rider yet the pool water needs cleaning & continuous maintenance as it was so dirty....

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Helpful?
1Thank jeckli
Naz C, Front Office Manager at Crown Regency Resort & Convention Center, responded to this review

Dear jeckli, Thank you for taking time to write a review. We have noted all of your concerns and we are definitely doing something about it. Rest assured that the new team is already taking its action in improving the rooms, facilities and services of the resort. We are hoping to meet and be of service to you in the...

Iligan, Philippines
Reviewed 9 May 2016 via mobile

The only positive point is the friendliness of the staff, they all try their best to mask all the weaknesses of this hotel. We booked a 7 days/6 nights stay in a junior suite, 2 adults, our son 16y and our daughter 3y. Sala with terrasse at pool level and 2 double beds in a mezzanine. No hot water, no...

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Helpful?
7Thank Alain D

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
You've never truly experienced Boracay if you haven't stayed at Crown Regency Resort & Convention Center. Like all Crown Regency properties, this 4-star resort was built with the late Chairman's vision of being the "destination within a destination". Find your home away from home at the largest resort in Boracay with its 619 rooms, furnished and styled in calming aqua hues. Inspired by the element of water, be in total tranquility as you soak in the sun and the fun. Take a dip in the only Wave Pool in Boracay and if you're brave enough, conquer the waves on the Wave Rider, the only place you can surf on the island. You won't have time for boredom with the first and only Oceanarium in the Visayas region which houses the Biggest Pearl in the World, the Pearl of the King. Foodgasms abound in the signature Lobby Lounge, the authentic Chinese restaurant Wang Shan Lo, the Fifties Café, and the one-of-a-kind Ocean Bar. Located at the heart of Boracay is a world class hotel with complete amenities such as the largest convention center in the island that can accommodate up to 1,800 guests. Truly, Crown Regency Resort & Convention Center is a destination in itself. Island Tour options are available at the Concierge. Airport pickup and drop off from Caticlan and Kalibo are available. Check-in is at 2:00pm and check-out is at 12:00pm. ... more   less 

Additional Information about Crown Regency Resort & Convention Center

Address: Boat Station 2, Main Road, Barangay Balabag Malay, Aklan Province 5608, Philippines
Region: Philippines > Visayas > Panay Island > Aklan Province > Boracay
Price Range: RM406 - RM698 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crown Regency Resort & Convention Center 4*
Number of rooms: 619
Reservation Options:
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Hotel Style:
#33 Luxury Hotel in Boracay
#47 Top resorts Hotel in Boracay
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Questions & Answers

Here's what travellers have asked, with answers from Crown Regency Resort & Convention Center staff and other travellers.
1 question
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Questions? Get answers from Crown Regency Resort & Convention Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room looking over the pool, enjoy the views and always something to see.”
 of 5 bubbles male4sandra, 8 Mar 2017 | Read review
“book early”
 of 5 bubbles brandokidney, 7 Mar 2017 | Read review
“None available as far as we see it”
 of 5 bubbles lolo778, 17 Jan 2017 | Read review
“Check the room before you move all of your things! Check for mold and mildew. Check the hot water pressure and check that the lifts work”
  • Double Queen Room - pool view. Bathtub and window (not all rooms have this glass window)
  • Double Queen Room - pool view. - stains on the furniture
  • Double Queen Room - pool view. Bathtub
  • Double Queen Room - pool view. Damaged cabinets (present in all 3 rooms that we had)
  • Double Queen Room - pool view. Separate shower, no hot water. No luke warm water either!
  • Double Queen Room - pool view. Pic from the entrance
  • Double Queen Room - pool view. Bathroom - mirror damage
  • Double Queen Room - pool view.
 of 5 bubbles BackChat11, 14 Jan 2017 | Read review
“Great room view for pool view room, very relaxing”
 of 5 bubbles xielee615, 9 Jan 2017 | Read review
5 of 5