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Estacio Uno Lifestyle Resort

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Estacio Uno Lifestyle Resort
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213 Reviews from our TripAdvisor Community

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Showing 168: English reviews
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Geneva, Switzerland
Reviewed 17 March 2017

Pretty horrendous. Internet so slow and intermittent that it was unusable. When needed to use landline phone from room instead was told it costs $1 per minute to make a call to Manila. Problem was consistent - staff were aware and there was clearly no intent to fix. They blamed it on internet being bad on the island but this...

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Helpful?
2Thank evanbsa
Raffy M, Director of Sales at Estacio Uno Lifestyle Resort, responded to this review

Hi Evanbsa, Thank you so much for airing your complaints. We do appreciate valued guests informing us of any grievance as we see them as opportunities to improve the standards in service and facilities we ardently wish to maintain. Please accept our sincerest apology for the inconvenience you and your companions went through. The explanation of our staff regrading the...

Montreal, Quebec, Canada
Reviewed 16 March 2017 via mobile

First the hotel was almost empty, I had a standard room and let me tell you it really was. My room has holes in drapes, a noisy A/C unit in the corner that has "Never" been cleaned. The air filter was "Black". I took on me to clean it. Luckily there was no bugs and the bed was clean. My...

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Helpful?
1Thank BoYUL
Raffy M, Director of Sales at Estacio Uno Lifestyle Resort, responded to this review

Hi BoYUL, Thank you so much for airing your complaints. We do appreciate valued guests informing us of any grievance as we see them as opportunities to improve the standards in service and facilities we ardently wish to maintain. Please accept our sincerest apology for the inconvenience you and your companions went through. We’ll definitely have our engineering, maintenance and...

Reviewed 13 March 2017 via mobile

I could only say good things about this resort. Very helpful staff! Always greeting you and saying good morning/good day, always smiling, and always asking if they can help you or if you need anything. The room is clean and more than enough for 2. You can have your room cleaned everyday and they will replace towels, shampoos etc. and...

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Helpful?
Thank Reish A
Raffy M, Director of Sales at Estacio Uno Lifestyle Resort, responded to this review

Dear Reish A, Thanks for staying with us during your Boracay holiday. It's always a pleasure to hear from happy valued guests. This motivates us to maintain the quality of our service and facilities and continue finding ways to further improve, as your satisfaction is indeed our pleasure. We're looking forward to having you with us again at Estacio Uno...

Reviewed 26 February 2017 via mobile

The service at Estacio Uno was amazing. The service was incredible the people that work there attended my husband and my family really well. If I go to the Philippines once more I will definitely be back in Boracay and stay at Estacio Uno.

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Helpful?
Thank Carolina F
Raffy M, Director of Sales at Estacio Uno Lifestyle Resort, responded to this review

Dear Ms. Carolina, Thanks for staying with us during your Boracay holiday. It's always a pleasure to hear from happy valued guests. This motivates us to maintain the quality of our service and facilities and continue finding ways to further improve, as your satisfaction is indeed our pleasure. We're looking forward to having you with us again at Estacio Uno...

Reviewed 24 February 2017 via mobile

Staff was very helpful. Place was being renovated when we were there but overall its not bad even if I only got a standard room. I only wish that wifi connection was more stable. The room was clean. Got all the basic stuff we needed.

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Helpful?
1Thank gail p
Raffy M, Director of Sales at Estacio Uno Lifestyle Resort, responded to this review

Dear Ms. Gail P, Thanks for staying with us during your Boracay holiday. It's always a pleasure to hear from happy valued guests. This motivates us to maintain the quality of our service and facilities and continue finding ways to further improve, as your satisfaction is indeed our pleasure. We apologize and thank you for bringing to our attention your...

Reviewed 17 February 2017

We stayed in this Hotel at the end of this Jan.. However, it's not a happy experience.... Firstly, the toilet has leaking problem at the 1st nite even they fixed the problem next day but it is a bad one. Secondly, poor wifi connection. It showed we had already connected but the internet ran very slow even did not run!!!!!...

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Helpful?
2Thank Fiona C
Raffy M, Director of Sales at Estacio Uno Lifestyle Resort, responded to this review

Dear Ms. Fiona C, Thank you so much for airing your complaints. We do appreciate valued guests informing us of any grievance as we see them as opportunities to improve the standards in service and facilities we ardently wish to maintain. Please accept our sincerest apology for the inconvenience you and your companions went through. We apologize and thank you...

Shanghai, China
Reviewed 3 February 2017

A big thank you to the Estacio Uno Lifestyle Resort for a WONDERFUL vacation. Location is ideal. Staff were attentive, warm, helpful and always friendly. Restaurant and Pool area were awesome. Looking forward to our next vacation there.

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Helpful?
Thank Jonti7
Raffy M, Director of Sales at Estacio Uno Lifestyle Resort, responded to this review

Dear Jonti7, Thanks for staying with us during your Boracay holiday. It's always a pleasure to hear from happy valued guests. This motivates us to maintain the quality of our service and facilities and continue finding ways to further improve, as your satisfaction is indeed our pleasure. We're looking forward to having you with us again at Estacio Uno in...

Santiago, Chile
Reviewed 13 January 2017

Our room ceiling was licking and there were people working in our terrace so we ask to move to another room, they didn’t have any available room in our category so they refused, after 1 h discussion we finally got upgraded to a beautiful room next to the works site and noisy swimming pool. We paid for a all-inclusive pack...

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Helpful?
Thank LorLorenita
Raffy M, Director of Sales at Estacio Uno Lifestyle Resort, responded to this review

Hi LorLorenita, Thank you so much for airing your complaints. We do appreciate valued guests informing us of any grievance as we see them as opportunities to improve the standards in service and facilities we ardently wish to maintain. Please accept our sincerest apology for the inconvenience you and your companions went through. We apologize and thank you for bringing...

Reviewed 25 December 2016 via mobile

Visited with a friend and stayed in a standard room. Resort is 50-100m away from Willie's Rock. Quite pricey for the size of the room, but resort's location somewhat compensates. Resort might have seen better days, we had an issue with our aircon the night before, and they were prompt to have it replaced the next day. Would come back...

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Helpful?
Thank Dey S
Raffy M, Director of Sales at Estacio Uno Lifestyle Resort, responded to this review

Hi Dey S, Thanks for staying with us during your Boracay holiday here in the Philippines. It's always a pleasure to hear from happy valued guests. This motivates us to maintain the quality of our service and facilities and continue finding ways to further improve, as your satisfaction is indeed our pleasure. We apologize and thank you for bringing to...

Reviewed 6 December 2016

The hotel room itself does not stand out from the others we have stayed in .... but the location, the view from our room and the staff were really excellent. Right in front of the hotel is the best beach location ... landmark location but not that crowded. The staff were attentive to all our needs, making our stay there...

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Helpful?
1Thank April A
Raffy M, Director of Sales at Estacio Uno Lifestyle Resort, responded to this review

Hi April A, Thanks for staying with us during your Boracay holiday. It's always a pleasure to hear from happy valued guests. This motivates us to maintain the quality of our service and facilities and continue finding ways to further improve, as your satisfaction is indeed our pleasure. We're looking forward to having you with us again at Estacio Uno...

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Bathroom (11)
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Amenities (10)
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Beach (7)
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Deluxe Executive Room (30)
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Deluxe Pool Access Room (32)
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Pool (7)
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Pool Bar (4)
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Standard Queen Room (22)
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Standard Twin Room (26)
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Superior Room (31)
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Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Concierge

Additional Information about Estacio Uno Lifestyle Resort

Address: Station 1 Balabag, Aklan Province, Philippines
Region: Philippines > Visayas > Panay Island > Aklan Province > Boracay
Price Range: RM585 - RM990 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Estacio Uno Lifestyle Resort 4*
Number of rooms: 29
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Questions & Answers

Here's what travellers have asked, with answers from Estacio Uno Lifestyle Resort staff and other travellers.
3 questions
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Questions? Get answers from Estacio Uno Lifestyle Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Sea View, Pool access or with balcony”
xoxonyz, 14 Nov 2016 | Read review
“Don't bother. Its better to try other hotels.”
  • deluxe exec. don't be deceived by the picture. I take nice pictures :)
  • view from room.
Orionhan, 19 Oct 2016 | Read review
“Pick seaview rooms. Avoid poolside rooms as they are built around the pool - would be pretty noisy during peak season.”
_jenyaplau, 4 Oct 2016 | Read review
“Be sure to ask for Executive Upgrade with Beach View”
CruzanHamilton, 16 Aug 2016 | Read review
“Request for rooms at the middle 3F for an unobstructed view of the ocean.”
AngItimNaRosas, 18 May 2016 | Read review
5 of 5