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Sofitel Singapore Sentosa Resort & Spa

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Sofitel Singapore Sentosa Resort & Spa
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1,370 Reviews from our TripAdvisor Community

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Showing 1,190: English reviews
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Reviewed 3 days ago NEWvia mobile

Located in Sentosa Island integrated resort, Sofitel is new brand here, its really a big resort. Room was nice upgraded to a suites room, room decoration very warm however look old, there are some props should not be there (4 bookshelf in the room with just 1-2 books). Bed room and living room are spacious but the bathroom is narrow....

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Helpful?
Thank Verry S
GM_PiotrKupiec, General Manager at Sofitel Singapore Sentosa Resort & Spa, responded to this review

Bonjour! Thank you for taking your time to share with us your generous constructive feedback. I very happy to know that you had an enjoyable and relaxing stay. We will definitely take note on the areas that requires improvement. Once again thank you for sharing and looking forward to welcome you back again - hopefully soon. Best regards, Piotr Kupiec...

Adelaide Hills, Australia
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago via mobile

We spent 4 days here last week. What a super place to be able to relax in. The guys and girls at Concierge and reception were so helpful and welcoming. Couldn't do enough for us. The pool was just superb. The pool bar was great, and the service good too. Loved the poolside menu being on a cushion. Le Bar...

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Helpful?
Thank carole1052015
About Hotel's Favourite Review
GM_PiotrKupiec, General Manager at Sofitel Singapore Sentosa Resort & Spa, responded to this review

Bonjour! Thank you for taking your time to share with us your feedback. It was a pleasure to receive it and we are truly appreciative. We do whatever it takes to make our guest feel welcome, feel valued. Having said that I am positive that we did. I look forward to see you back again - soon. Best regards, Piotr...

Singapore, Singapore
Reviewed 3 days ago NEW

Check-in was slow and there was a queue as there were only two serving counters then. The front guests asked too many questions. The staff were polite and helpful. The online check-in was of much help unlike at some hotels.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank ajatah
GM_PiotrKupiec, General Manager at Sofitel Singapore Sentosa Resort & Spa, responded to this review

Bonjour! Thank you for sharing with us your constructive feedback. We take note and do apologise for the inconvenience caused. Nonetheless, we look forward to have the opportunity to welcome you and better serve you in the near future. Best regards, Piotr Kupiec General Manager

Singapore, null, Singapore
Reviewed 4 days ago NEWvia mobile

I stayed here with my family for my birthday. This time, I'll dwell more on the service as it was superb! All staff, from the concierge, till the front office, till the restaurant and housekeeping were accommodating. The difference now was there's a staff who showed us around. He informed us about a few places we didn't know despite the...

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Helpful?
Thank astventures
GM_PiotrKupiec, General Manager at Sofitel Singapore Sentosa Resort & Spa, responded to this review

Bonjour! Thank you for your generous feedback. We appreciate it and are all smiling ear to ear to hear this for you.. I am confident we will see more of you so see you soon... Best regards, Piotr Kupiec General Manager

Reviewed 5 days ago NEWvia mobile

Everything about our stay here was good. Whilst there wasn't a great view from our room it was perfectly appointed. Luxury for a few days, lovely pool and breakfast area. Steps down to the beach and very relaxing place. Friendly staff.

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Helpful?
Thank Jane K
GM_PiotrKupiec, General Manager at Sofitel Singapore Sentosa Resort & Spa, responded to this review

Bonjour, I am delighted to read your feedback on us. Thank you for sharing it with us in TripAdvisor. I am sure you are busy thus you kind and generous gesture is truly appreciate by us all. With that being said, I am excited to see you back again soon. Best regards, Piotr Kupiec General Manager

Singapore, Singapore
Reviewed 5 days ago NEW

I have stayed at this hotel many times over the last couple of years for business meetings, for 5 or 6 nights at a time, most recently this week. The hotel's rooms are comfortable and well appointed with a small entrance lobby and good sized bathrooms with separate bath tub, rainfall shower and toilet. Wifi is available throughout the hotel...

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Helpful?
Thank ChrisSingapore2015
GM_PiotrKupiec, General Manager at Sofitel Singapore Sentosa Resort & Spa, responded to this review

Bonjour! Appreciate your time sharing your feedback with us and thank you very much for your continuous support and recommendation. We will go all the way to make our guests feel welcome, feel valued. We take feedback serious as we strive to continuously improve of services to all our guests. We will not be complacent but proactive. Once again thank...

Reviewed 1 week ago NEWvia mobile

The hotel very nice decoration luxury in natural, I found a lot of peacocks around sentosa at here also they are so beautiful creatures. Me and my fiancé was chilling out with "My Glass" free flow alcohol and soft drink 7-9pm at Le Bar and they hv a fishspa for relax my feet that take so walking in Singapore along...

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Helpful?
Thank Ko-orijang I
GM_PiotrKupiec, General Manager at Sofitel Singapore Sentosa Resort & Spa, responded to this review

Bonjour! Thank you for sharing your feedback with us. We truly appreciate and delighted that you had a wonderful time with us. This is really great to know. I know that this will not be your last so all I can say is see you soon. Best regards, Piotr Kupiec General Manager

Singapore, Singapore
Reviewed 1 week ago

Sofitel Singapore Sentosa Resort and Spa is located in the Sentosa island. It is about 5 minutes’ drive from the Sentosa main gate. It is not a sea front resort hotel. The hotel has the large compound. Our check-in and check-out were smooth as there weren’t any guests check-in and check-out at that time. I did not see any priority...

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Helpful?
Thank JLIM123
GM_PiotrKupiec, General Manager at Sofitel Singapore Sentosa Resort & Spa, responded to this review

Bonjour! Thank you for sharing your feedback on us in TripAdvisor. We appreciate it. We will go all the way for our guests - making them feel welcome, feel valued. Thus, I am delighted to know that you had a peaceful and relaxing staycation. Our priority check-in counter for the Accor members are actually situated on the right side of...

Singapore, Singapore
Reviewed 1 week ago

I utilised one of my stayplus benefit with a night stay at the Sofitel Singapore Sentosa Resort & Spa hotel. The rooms were great with comfortable bed and other amenities. Feel so relaxing by having a breakfast beside a pool.

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Helpful?
Thank vivienhiew
GM_PiotrKupiec, General Manager at Sofitel Singapore Sentosa Resort & Spa, responded to this review

Bonjour! Thank you for your generous feedback and sharing it with us. We truly appreciate and delighted that we made your stay a wonderful one. Do come again soon... Best regards, Piotr Kupiec General Manager

Singapore, Singapore
Reviewed 1 week ago via mobile

We are here for a staycation. We have so.e friends over and they brought a bottle of champagne. Got two glasses in the room, need two more. So I go to the hotel bar and the chap asks me for corkage to give me two glasses! Really? Went to the reception and got an ice bucket and four glasses... Free....

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Helpful?
Thank Trilife
GM_PiotrKupiec, General Manager at Sofitel Singapore Sentosa Resort & Spa, responded to this review

Bonjour! Thank you for sharing your feedback with us. We sincerely apologise for the miscommunication that arises from this. We have shared this to the team and will make sure that this will not happened again. Just to let you know that the Hotel do charge corkage for outside alcoholic beverages consumed in our outlets. We are also in the...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Sofitel Singapore Sentosa Resort & Spa is the newest French luxury 5-star resort hotel on Singapore's favourite island. Situated at the top of a cliff rising above Tanjong Beach, it is a haven of tranquility and relaxation blessed with stunning views of sunsets over the horizon. Greeting guests upon arrival in the lobby is a dazzling bespoke lighting installation inspired by the Milky Way hanging from the lofty ceiling. The entire property is cosseted in lush tropical greenery and overlooks the South China Sea. The 215-room hotel includes luxury rooms, suites and villas, and offers an array of delectable cuisines from around the world at its various F&B establishments. Facilities include indoor and outdoor event spaces, a state-of-the-art gym, children's playroom, complimentary internet access and shuttle services. Completing the experience for guests is a spacious swimming pool deck and the world's largest Sofitel Signature So SPA. ... more   less 

Additional Information about Sofitel Singapore Sentosa Resort & Spa

Address: 2 Bukit Manis Road, Sentosa Island 099891, Singapore (Formerly The Singapore Resort & Spa Sentosa, Managed by Accor)
Region: Singapore > Sentosa Island
Price Range: RM1,095 - RM2,008 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Singapore Sentosa Resort & Spa 5*
Number of rooms: 215
Reservation Options:
TripAdvisor is proud to partner with Expedia, Agoda, Cheap Tickets, Ctrip TA, Travelocity, Booking.com, ACCOR and Jetsetter so you can book your Sofitel Singapore Sentosa Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Sentosa Resort And Spa
The Sentosa Hotel Sentosa Island
The Sentosa Island Hotel
The Hotel Sentosa Island
Sofitel Singapore Sentosa Resort & Spa Sentosa Island
Hotel Style:
#2 Spa Hotel in Sentosa Island
#2 Luxury Hotel in Sentosa Island
#2 On the Beach Hotel in Sentosa Island
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel Singapore Sentosa Resort & Spa staff and other travellers.
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Questions? Get answers from Sofitel Singapore Sentosa Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room that faces garden view from PEACE WING or TRANQUILITY WING”
 of 5 bubbles JLIM123, 20 Mar 2017 | Read review
“We had a suite in the Tranquility wing which was very convenient.”
 of 5 bubbles 180susant, 12 Mar 2017 | Read review
“We found 410 in the Tranquillity suite excellent.”
 of 5 bubbles SylviaH666, 7 Mar 2017 | Read review
“All the rooms are good”
 of 5 bubbles mattc786, 23 Feb 2017 | Read review
“Imperial Suite”
 of 5 bubbles Pigalle1966, 19 Feb 2017 | Read review
5 of 5