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23rd August and I still have not received a refund for the Holding Deposit paid 11th July. Emailed the hotel twice but received no reply until I took my concern to Head Office.
The stay itself was spoiled by lack of sleep due to the...More
Our family spent a great 3 days here. The property is spread over about 30 acres of lush greenery with several large water bodies, spa, etc. and peacocks roaming freely around. The children spent countless hours with the peacocks. They have thoughtfully made a fish...More
4 Thank ashwin g
Response from GM_PiotrKupiec, General Manager at Sofitel Singapore Sentosa Resort & SpaResponded 18 July 2017
Thank you for sharing your feedback with us despite you busy schedule. we appreciate it.
What great news to know that you and your family had a magnifique time with us. Definitely a factor to push us further.
Once again thank you and we...More
As a Le Club Platinum member, I have stayed in many different Sofitel. Finally, find a Sofitel worse than Sofitel Harbin.
The check in staff Ysabella (sorry if I spell it wrong) really need to be trained more. We are very happy with the first...More
We checked out of a city hotel (Hotel Jen) early to come and stay here. For about the same price this was much better value.
The grounds are beautiful and it's nice to be in an open air resort, not to be in an overly-air...More
Service was poor from arrival to departure. Room was not ready on a Friday afternoon checkin at 5 pm and once we got in the room the baby stuff from the previous guest was still there. Nobody took care of us even after several calls...More
Response from GM_PiotrKupiec, General Manager at Sofitel Singapore Sentosa Resort & SpaResponded 3 days ago
Thank you for your feedback and sharing it with us. We take all feedback seriously and thus have made an in-depth investigation and noted that you stayed with us in June?
We did not received any feedback and no log was recorded. Should this...More
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Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Business Centre with Internet Access
Shuttle Bus Service
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
US$214 - US$525 (Based on Average Rates for a Standard Room)
Star rating provided by Accor.
#3 On the Beach Hotel in Sentosa Island
#4 Spa Hotel in Sentosa Island
#4 Luxury Hotel in Sentosa Island
Non-Smoking Rooms ,
Number of rooms
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Also Known As
The Sentosa Resort And Spa ,
The Sentosa Hotel Sentosa Island ,
The Sentosa Island Hotel ,
The Hotel Sentosa Island ,
Sofitel Singapore Sentosa Resort & Spa Sentosa Island
Response from Stocoroco | Reviewed this property |
There wasn't one that was obvious to me however I wasn't looking. We were there before a long weekend and they had set up a kids blow up pool and lots of kids activities on the grounds. So no I don't think they had a kids... More
There wasn't one that was obvious to me however I wasn't looking. We were there before a long weekend and they had set up a kids blow up pool and lots of kids activities on the grounds. So no I don't think they had a kids club but they certainly catered for kids during holiday periods