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Sofitel Singapore Sentosa Resort & Spa

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Sofitel Singapore Sentosa Resort & Spa
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1,370 Reviews from our TripAdvisor Community

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There are newer reviews for Sofitel Singapore Sentosa Resort & Spa
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Showing 1,190: English reviews
Christchurch, Canterbury, New Zealand
Reviewed 24 May 2016

we recently stayed here and enjoyed the peace and tranquillity not found previously in other hotels/resorts on Sentosa Island. Beautifully presented, excellent service and friendly but unintrusive staff. Would strongly recommend to couples, not particularly for children.

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Helpful?
Thank Elaine F
HM_FrederikDeman, Hotel Manager at Sofitel Singapore Sentosa Resort & Spa, responded to this review

Bonjour! Thank you for your review and sharing it with us. It is our pleasure to be of service for you and looking forward for many more to come. See you soon! With very best regards, Frederik Deman Hotel Manager

Reviewed 24 May 2016

It really did not feel like we were still in Singapore :) here many years ago before we were married and certainly way before we had a kid; the experience this time was truly great :) the staff in general were very accommodating and extremely friendly! From the pool guy, the wait staff, the housekeeping, the managers et al! This...

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Thank Teacherkiat T
HM_FrederikDeman, Hotel Manager at Sofitel Singapore Sentosa Resort & Spa, responded to this review

Bonjour! Thank you for sharing your review with us in TripAdvisor. On behalf of the Hotel, I am throughly delighted to receive such a generous compliment. I will share it to all and am sure they are happy to hear. It is indeed our pleasure to make your 10th anniversary and daughter's birthday with us a memorable one and hope...

Singapore
Reviewed 23 May 2016

You can come to the resort by the free shuttle bus from the VivoCity every 30mins but we came by the Sentosa bus number 3, it's also stop right at the lobby. We got a free upgrade to next category, room was superb, comes with LANVIN toiletries, illy espresso machine and TWG tea. We did went for a swim, the...

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Helpful?
Thank PatrickYKB
HM_FrederikDeman, Hotel Manager at Sofitel Singapore Sentosa Resort & Spa, responded to this review

Bonjour! Thank you for sharing your feedback with us in TripAdvisor. We appreciate it very much and delighted to have you as our guests and looking forward to welcome you back too! With very best regards, Frederik Deman Hotel Manager

Reviewed 23 May 2016

The stay was good, rooms and the style were great but the service standard left a bad aftertaste. I was having my 1 night staycation at the prestigious Sofitel Sentosa and after checking out the next day, a friend and I proceed to Il Lido at the Cliff for our lunch intending to use the dining privilege as I am...

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1Thank Michelle N
HM_FrederikDeman, Hotel Manager at Sofitel Singapore Sentosa Resort & Spa, responded to this review

Bonjour, Thank you for feedback. We have received the same from our online feedback on Friday, 20 May and made the necessary through investigation before getting back to you. I have shared this with our Front Office and yes, there was a technical issue on the back-end system whereby your complimentary redemption night booked with us was not reflected. Thus,...

Sydney, Australia
Reviewed 22 May 2016

Sofitel is flawless in many ways. This resort is hidden in Sentosa Island away from busy busting city life. Beautiful garden, large swimming pool, spacious modern bedroom.Sofitel signature Breakfast is to die for. We forgot that we were in Singapore. Highly recommended and will definitely staying in Sofitel Sentosa resort again.

Review collected in partnership with Accorhotels.com
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Thank HappyLoy
HM_FrederikDeman, Hotel Manager at Sofitel Singapore Sentosa Resort & Spa, responded to this review

Bonjour! Thank you for sharing your feedback with us in TripAdvisor. I am very happy that you had a wonderful stay and what more that you will be coming here again. See you soon! With very best regards, Frederik Deman Hotel Manager

Reviewed 22 May 2016 via mobile

Check in was fast due to e convenience of online check in. Pool were nicely maintain and definitely a quiet and relaxing place. The only distress was a thunderstorm in the middle of night cos a power shut off in our room. The manager on duty and e electrician was quick to respond to our call. Since it was a...

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Thank Teo C
HM_FrederikDeman, Hotel Manager at Sofitel Singapore Sentosa Resort & Spa, responded to this review

Bonjour! Thank you and we sincerely appreciate the feedback given and sharing it with us. I do apologize for the inconvenience caused. I will definitely convey your compliments to our Ambassador Juned and Taib which I am sure they will be pleased to know. I look forward for your return.... With very best regards, Frederik Deman Hotel Manager

Reviewed 22 May 2016 via mobile

We spent three nights in this resort. Amazing! The welcoming staff at the entrace, all the way to the room. We got a beautiful upgrade, and apart from the upgrade the warmth of each staff along the way was impressive. Room that we stayed was equipped with an amazing Nespresso machine, beautiful bedding, big TV & sounds systems, cute bathrooms...

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Thank Faranadia
HM_FrederikDeman, Hotel Manager at Sofitel Singapore Sentosa Resort & Spa, responded to this review

Bonjour! Thank you for your kind feedback and sharing with us in TripAdvisor. We appreciate it and indeed a pleasure to be of service to you and making sure that your stay with us be as comfortable as possible. We are excite to see you here again. With very best regards, Frederik Deman Hotel Manager

Melbourne, Australia
Reviewed 20 May 2016 via mobile

Our family travelled to the Sofitel Sentosa Island expecting a picturesque and relaxing getaway. We were not disappointed, and in fact we were overwhelmed with the beauty, the luxury and most of all, the service. Stand out in my view, they made us, especially 6 year old Miss, feel like royalty, creating an unique experience for us filled with treats...

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Thank kathmacpherson1
HM_FrederikDeman, Hotel Manager at Sofitel Singapore Sentosa Resort & Spa, responded to this review

Bonjour! Thank you for taking your time to share your feedback with us. We truly appreciate it. I am delighted that you had a wonderful stay with us and are please with our resort. We too are excite and cannot wait to welcome you back here again. See you soon! With very best regards, Frederik Deman Hotel Manager

Reviewed 20 May 2016

Suitable resort to relax and unwind the weekend. Friendly staffs. Good breakfast and definitely will come here again to relax. However, would be better if the toilet have bidet for personal usage. The bar in the room is perfect. They top up the coffee machine capsule every now and then. Perfect.

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Thank Syed Ridwan A
HM_FrederikDeman, Hotel Manager at Sofitel Singapore Sentosa Resort & Spa, responded to this review

Bonjour! Thank you for sharing your feedback with us in TripAdvisor! We appreciate it very much and are very happy that you had a quiet and relaxing stay with us. We cannot wait to welcome you again and making sure that the next stay will be a magnifique one! With very best regards, Frederik Deman Hotel Manager

Melbourne
Reviewed 19 May 2016 via mobile

The stay here started off reasonably well without too much issue at check in. The property is large and gives a great impression and the room was also lovely but probably a bit smaller than I thought it might be. Our only complaint with the room would be lack of universal power points. There was only one near the bed...

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Thank Bridget M
HM_FrederikDeman, Hotel Manager at Sofitel Singapore Sentosa Resort & Spa, responded to this review

Bonjour! Thank you for sharing your feedback with us in TripAdvisor. We appreciate it. I am delighted to convey your generous compliment to Allan. On behalf of Allan, thank you. We take note of the issues you have highlighted. There are actually two night lights located at each side of the bed and another leading to the bathroom. Perhaps this...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Sofitel Singapore Sentosa Resort & Spa is the newest French luxury 5-star resort hotel on Singapore's favourite island. Situated at the top of a cliff rising above Tanjong Beach, it is a haven of tranquility and relaxation blessed with stunning views of sunsets over the horizon. Greeting guests upon arrival in the lobby is a dazzling bespoke lighting installation inspired by the Milky Way hanging from the lofty ceiling. The entire property is cosseted in lush tropical greenery and overlooks the South China Sea. The 215-room hotel includes luxury rooms, suites and villas, and offers an array of delectable cuisines from around the world at its various F&B establishments. Facilities include indoor and outdoor event spaces, a state-of-the-art gym, children's playroom, complimentary internet access and shuttle services. Completing the experience for guests is a spacious swimming pool deck and the world's largest Sofitel Signature So SPA. ... more   less 

Additional Information about Sofitel Singapore Sentosa Resort & Spa

Address: 2 Bukit Manis Road, Sentosa Island 099891, Singapore (Formerly The Singapore Resort & Spa Sentosa, Managed by Accor)
Region: Singapore > Sentosa Island
Price Range: RM1,085 - RM2,010 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Singapore Sentosa Resort & Spa 5*
Number of rooms: 215
Reservation Options:
TripAdvisor is proud to partner with Expedia, Agoda, Travelocity, Priceline, ACCOR, Ctrip TA, Cheap Tickets, Booking.com and Jetsetter so you can book your Sofitel Singapore Sentosa Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Sentosa Resort And Spa
The Sentosa Hotel Sentosa Island
The Sentosa Island Hotel
The Hotel Sentosa Island
Sofitel Singapore Sentosa Resort & Spa Sentosa Island
Hotel Style:
#2 On the Beach Hotel in Sentosa Island
#2 Luxury Hotel in Sentosa Island
#2 Spa Hotel in Sentosa Island
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel Singapore Sentosa Resort & Spa staff and other travellers.
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Questions? Get answers from Sofitel Singapore Sentosa Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room that faces garden view from PEACE WING or TRANQUILITY WING”
 of 5 bubbles JLIM123, 20 Mar 2017 | Read review
“We had a suite in the Tranquility wing which was very convenient.”
 of 5 bubbles 180susant, 12 Mar 2017 | Read review
“We found 410 in the Tranquillity suite excellent.”
 of 5 bubbles SylviaH666, 7 Mar 2017 | Read review
“All the rooms are good”
 of 5 bubbles mattc786, 23 Feb 2017 | Read review
“Imperial Suite”
 of 5 bubbles Pigalle1966, 19 Feb 2017 | Read review
5 of 5