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Amara Sanctuary Resort Sentosa

Agoda.comUS$157*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$369*
US$157*
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US$176*
US$176*
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Amara Sanctuary Resort Sentosa
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192 Reviews from our TripAdvisor Community

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Showing 182: English reviews
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Reviewed 4 days ago NEWvia mobile

I celebrated my Aunt's 60th Birthday with my family at this hotel recently and I have positive words to say about this place. Reception: The service staff was helpful with my queries but the check-in time was disappointing. I booked 3 villas, only 1 was on time at 3pm while the other 2 were 440pm. The Mother peacock and its...

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Helpful?
Thank Marcus Y
Management response:

Dear Marcus Y, Thank you for your review! We are pleased to know that your family had a great time with us. We are delighted to learn you enjoyed the food from our Shutters restaurant, with the exception of our claypot noodles which we have shared your feedback to our chef. We are also pleased to share that a new...

Singapore, Singapore
Reviewed 4 days ago NEWvia mobile

Booked one night stay at Amara Sanctuary Resort Sentosa to celebrate my husband and my 5th anniversary thinking it'll be a nice getaway from the hustle and bustle and have a relaxing time to destress from the recent challenges we have been facing at home. It was a mystery hotel stay for him as he had no idea which hotel...

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Helpful?
Thank YannYng
Management response:

Dear YannYng, Thank you for taking the time to share with us your feedback. On the outset, we would like to sincerely apologize for the inconvenience you experienced during your stay with us and regret to note the shortfalls which you have encountered on the check-in experience, missing of your calls and the cleanliness of your room. The management is...

SGP
Reviewed 1 week ago via mobile

Stayed just for 1 night, but it was an overall lovely stay. We arrived about 45mins early before the official check in time. The young lady at the check in counter allowed us to check in early, which was greatly appreciated! I had emailed the hotel a day earlier requesting for a certain type of room, that was all met...

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Helpful?
Thank RaiSrzan
Amara_Mgmt, Amara Sanctuary Team at Amara Sanctuary Resort Sentosa, responded to this review

Dear RaiSrzan, Thank you for your review! We are pleased to know that you had a great stay with us. It is always delightful to receive compliments praising our service, particularly for our associates. We hear you on your comments of the shuttle bus and efforts have been made to increase the frequency of our shuttle service during the weekends...

Tonbridge, United Kingdom
Reviewed 2 weeks ago via mobile

This hotel is set in beautiful, lush gardens with peacocks wandering around. There are a number of small pools. The sky pool offers a great view. There was a lack of towels for the pool and only a small handful of sun beds. The hotel itself needs some TLC looks a bit tired in places. The restaurant and breakfast area...

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Helpful?
Thank CAM5211
Amara_Mgmt, Amara Sanctuary Team at Amara Sanctuary Resort Sentosa, responded to this review

Dear CAM5211, Thank you for your review! We trust you had a pleasant stay with us. We hear you on your comments of the facilities and amenities, we take onboard your feedback and collectively review all feedback provided by our guests on a regular basis. Every feedback is an opportunity to improve ourselves and we are grateful for the opportunity...

Singapore, Singapore
Reviewed 2 weeks ago

Room was clean & comfortable. Only down side is the number of mosquitoes which resulted in more than 3 bits just upon settling down in the room. Called housekeeping and problem solved in 20 minutes after they installed the repellent inside & outside the room. Apart from that bathroom was nice, bed & sofa was comfy. Quite place which is...

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Helpful?
Thank bellabelle19
Amara_Mgmt, Amara Sanctuary Team at Amara Sanctuary Resort Sentosa, responded to this review

Dear bellabelle19, Thank you for your review! We are pleased to know that you have enjoyed your stay with us for a quiet respite from the hustle and bustle of the city. We are pleased to learn our associates were able to assist you with your concern during your stay. We appreciate your time to leave a review and look...

Reviewed 2 weeks ago

Room was clean & comfortable but maybe as it's surrounded by green nature, there's a lot of mosquitoes. Called the housekeeping, issue solved after they placed the repellent inside & outside the room. Apart from that, all were good & relaxing stay i can say.

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Helpful?
Thank Siti Nabillah M
Amara_Mgmt, Amara Sanctuary Team at Amara Sanctuary Resort Sentosa, responded to this review

Dear Siti Nabillah M, Thank you for your review! We are pleased to know that you have enjoyed your stay with us. We are pleased to learn our associates were able to assist you with your concern during your stay. We appreciate your thoughtfulness and are grateful for your support. We hope to see you again in the near future....

Reviewed 2 weeks ago

The overall ambiance of the location is nice but the staff were very condescending towards my partner and i. Granted, it is normal for people to judge based on age and we are human, we tend to have pre-conceived notions but as customer service representatives and especially one of a 5 star hotel, should they not give the same service...

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Helpful?
Thank R Elise C
Amara_Mgmt, Amara Sanctuary Team at Amara Sanctuary Resort Sentosa, responded to this review

Dear R Elise C, Thank you for your review. At the outset, Please accept our apologies for the disappointment expressed during your stay with us, particularly on the shortfalls in the service expectations, specifically for the behaviour of our associate. Your experience is certainly not indicative of the standards one would expect of Amara Sanctuary Resort and pleased be assured...

Perth, Australia
Reviewed 3 weeks ago

It's a lovely place, peacocks freely walking around, food was nice in restaurant. Breakfast was lovely with plenty of choice. Staff were lovely and helpful. Location was ok, buses are free on Santosa island so easy to get around, walking distance to universal studios, there is a short hill to get to hotel from main road. There is a Shuttle...

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Helpful?
Thank Helen562
Amara_Mgmt, Amara Sanctuary Team at Amara Sanctuary Resort Sentosa, responded to this review

Dear Helen562, Thank you for your review! We are pleased to know that you had a pleasant stay with us. We hear you on your comments on the pillows and bed and acknowledge that amenities provided may be subjective to individual's expectations. We regret to learn it did not meet your expectations during your stay. We appreciate your time to...

North Brunswick, New Jersey
Reviewed 3 weeks ago

This resort has a lot a potential. The Sentosa location is decent and within walking distance from the casino and other attractions. Also very close to the beach area and the southern most point of continental Asia. However, if I had the chance again, I would rather stay on the mainland of Singapore. It is quite inconvenient to get from...

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Helpful?
Thank SATraveller25
Amara_Mgmt, Amara Sanctuary Team at Amara Sanctuary Resort Sentosa, responded to this review

Dear SATraveller25, Thank you for your review! We trust you had a pleasant stay with us. that you had an enjoyable stay with us. We hear you on your comments of our concierge service and take onboard your feedback. Every feedback is an opportunity for us to improve and we are grateful for the opportunity to do so. We appreciate...

Reviewed 4 weeks ago via mobile

Rooms were ok but location was not really good. Quite far away from everything. If you are here to rest relax and party and not leave the room, then ok. Not recommended for travellers. Unfortunately there are many choices available on Sentosa Island.

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Helpful?
Thank zhiqin1207
Amara_Mgmt, Amara Sanctuary Team at Amara Sanctuary Resort Sentosa, responded to this review

Dear Zhiqin1207, Thank you for your review! We hear you on your comments of the location and acknowledge that location and services provided may be subjective to individual's expectations. We regret to learn it did not meet your expectations of your stay. We appreciate your time to share this review with us and are grateful for your support. Yours sincerely,...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Parking
  • Spa
  • Bar/Lounge
  • Free Internet
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Public Wifi
  • Free Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Amara Sanctuary Resort Sentosa is a 140-room boutique resort in Singapore nested within 3.8 hectares of secluded tropical gardens on the hillside of Sentosa’s popular Palawan Beach.A ten minute drive from the Central Business District on mainland Singapore, it is easily accessible for both business and leisure travellers.Winner of Singapore Tatler The Best of Singapore Awards 2010 to 2013 - Best Resort.Winner of Singapore Service Class Award 2012.Winner of AsiaOne People's Choice Awards 2009 - Best Resort.Winner of URA Architectural Heritage Awards 2007 - Category A. ... more   less 

Additional Information about Amara Sanctuary Resort Sentosa

Address: 1 Larkhill Road, Sentosa Island 099394, Singapore
Region: Singapore > Sentosa Island
Price Range: RM718 - RM3,240 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Amara Sanctuary Resort Sentosa 5*
Number of rooms: 140
Reservation Options:
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Also Known As:
Amara Sanctuary Resort Sentosa Hotel Sentosa Island
Amara Sanctuary Sentosa Island
Amara Sanctuary Hotel Sentosa Island
Amara Sanctuary Resort Sentosa Singapore/Sentosa Island
Hotel Style:
#3 Top resorts Hotel in Sentosa Island
#6 Spa Hotel in Sentosa Island
#7 Luxury Hotel in Sentosa Island
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Questions & Answers

Here's what travellers have asked, with answers from Amara Sanctuary Resort Sentosa staff and other travellers.
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Questions? Get answers from Amara Sanctuary Resort Sentosa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a courtyard suite for a private Jacuzzi”
aaakker, 18 Apr 2017 | Read review
“Go for the villas!”
elvarettam, 1 Apr 2017 | Read review
“Buyer Beware!!! Rooms and Room Service not at a high standard fir the price”
JoeD97, 21 Mar 2017 | Read review
“The rooms on 3rd and 4th floor offers a view of the sea if you request for a sea view room.”
Choy1983, 7 Mar 2017 | Read review
“Some rooms have a jacuzzi”
PeterL675, 24 Feb 2017 | Read review
5 of 5
Agoda.com
US$157* /night
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Prices are for 1 room, 2 adults
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