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3.5
#213 of 348 hotels in Singapore
Location
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Value
Welcome to ibis budget Singapore Ametrine, your Singapore “home away from home. ibis budget Singapore Ametrine aims to make your visit as relaxing and enjoyable as possible, which is why so many guests continue to come back year after year. Given the close proximity of popular landmarks, such as Arab Street (1.4 mi) and Haji Lane (1.5 mi), guests of ibis budget Singapore Ametrine can easily experience some of Singapore's most well known attractions. Rooms at ibis budget Singapore Ametrine provide a flat screen TV and air conditioning, and guests can stay connected with free wifi. In addition, while staying at ibis budget Singapore Ametrine have access to a 24 hour front desk, 24 hour check-in, and baggage storage. If you’re looking for a Chinese restaurant, consider a visit to Palm Beach Seafood Restaurant, JUMBO Seafood, or Hong Kong Soya Sauce Chicken Rice & Noodle, which are all conveniently located a short distance from ibis budget Singapore Ametrine. Singapore is also known for some great monuments and statues, including Merlion Park, Civilian War Memorial, and Statue of Raffles, which are not too far from ibis budget Singapore Ametrine. ibis budget Singapore Ametrine puts the best of Singapore at your fingertips, making your stay both relaxing and enjoyable.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Accor Hotels.
HOTEL STYLE
Budget
Languages Spoken
English, Chinese, Filipino
Location
10 Lorong 10 Geylang, Singapore 399043 Singapore
ibis Budget Singapore Ametrine
184 reviews
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
My 1st stay with the Ibis budget Properties .Felt good on the pocket as it is a really a cost effective yet offering value for money . The hotel is sparkling clean , rooms are smaller but fine . No restaurent Or food available in the property though you have been given tea kettle with tea & coffee sachets .
10 mins walk to kalang MRT station . Restaurents , shops are nearby that way it is a lot convenient .
I had a 4 night stay & it was awesome from the service point of view . Both Raghu & the ladies in the front office were good in terms of doing their job Professionally . They were quite helpful for all my queries .
My special thanks to all of them
The only thing I disliked is the bathroom size . When they know that they have a smaller bathroom , they don't need to keep the glass panels surrounding it making it Even more smaller
This is my feedback ....
Best wishes to Ametrine Team & my thanks to Accor Group for creating this Budget segment 😀 🙌 ♥️🌈👏👏
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Date of stay: June 2023
Value
Location
Service
Trip type: Travelled on business
Room Tip:If you are a person with a bigger tummy then this Hotel will not fit in as their bathroom size is...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jack Chee, Other at ibis Budget Singapore Ametrine
Responded 8 Aug 2023
Dear Bigtownrealty, The Hotel Team deeply appreciates your kind words for ibis budget Ametrine. We are delighted that you spotted great value with our affordable rates, convenient location and excellent services. It is always great to learn that our efforts contribute to a positive experience for our guests and your kind recognition has been shared with our staff Raghu and the rest of the team. It has definitely been our immense pleasure to have provided you with an excellent hotel experience and we certainly look forward to another opportunity to do so again soon. Warm Regards, Roland Guest Experience Executive
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I have stayed at several of the Fragrance outlets in Singapore and this one is of a similar standard to the others. This particular outlet was of best value for the dates of my stay in Singapore. The nearest MRT Station was around 10-15 minutes walk to EW10 Kallang. Front desk staff were welcoming and friendly, Hotel is rather small but cosy. Rooms are basic but contain all the essentials like Air conditioning, hot water with a decent size bathing area, double bed (My particular room type), television, tea and coffee making facilities and wifi (Included in my room price). Some minor issues that other fellow travellers may want to know about, my room wasn't all that clean on arrival as well as when it was serviced by house keeping. I often found a lot of hair lying about different areas of the room. House keeping often were very loud in the early hours of the morning when starting their shift, on several occasions I recall hearing them raising their voices' as they tried to communicate with work partners at the other end of the hotel. This once again isn't a big problem but does get annoying every morning. Overall this hotel served its purpose, you get what you pay for and as Singapore is quite costly with accommodation I'll continue to stay at Fragrance for future visits.
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Date of stay: June 2015
Rooms
Cleanliness
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The hotel staff are accommodating and the facilities are of a basic nature. WIFI is very basic and inconsistent. Hotel is around 7-10 minute walk to the MRT which is good if you are quite able to walk. The neighbourhood is on the outskirts so I quite cheap for local dining.
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Date of stay: July 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Price was reasonable, room was perfect size and clean.
Staff were friendly and helpful. Check in and out was quick and the staff helped with my luggage also.
Bed was comfortable, the room had blackout curtains and was quiet so got great sleep while here.
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Date of stay: December 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jack Chee, Other at ibis Budget Singapore Ametrine
Responded 31 Dec 2022
Dear Guest, Thank you for your five star review! We are happy to hear of your compliments. We strive to provide great value and we are always here to ensure that your stay with us is comfortable. It is a delight to hear we made an impression with the warm hospitality from our Hotel Team! We hope you will think of us the next time you are making a trip to Singapore. Warm Regards, Roland Guest Experience Executive
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Clean and comfy room, great location with walking distance to some restaurants. staff are friendly and accommodating. wish to come back again with longer period. Love the area which safe and quite. recommended and a place to choose while in Singapore and only 10 minutes drive to Fullerton point (Merlion Area)
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Date of stay: June 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jack Chee, Other at ibis Budget Singapore Ametrine
Responded 26 Aug 2022
Dear Widi, We are pleased to hear that you had a great time staying with us and have awarded us a perfect score! Your kind compliments and recommendations will motivate us to do even better to delight our guests and create a memorable experience for all. We hope you had a great time touring Singapore and look forward to seeing you again soon. Warm Regards, Stanley Guest Relations Executive
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For a budget hotel, the price is reasonable and the room equipment is decent. However, there were a lot of cockroaches ranging from small to big, in the bed, on the walls and even in the toilet! We kept killing them during our stay but they kept coming back, and even left us bites. Even after room service passed, there were still dead ones on the floor. The towels and the hallways had a weird smell, but the staff was friendly. At first we didn't know this used to be the center of the red light district, but we soon found out as we saw the area seemed to be only 85% of men, and as women we were looked at really weirdly in the streets at any point of the day.
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Date of stay: January 2022
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jack Chee, Other at ibis Budget Singapore Ametrine
Responded 28 Feb 2022
Dear Pauline, Thank you for staying with us. We are sorry to hear that your hotel experience could have been better. Our hotel is engaging in ongoing pest control processes to minimise and eliminate this concern for our guests. Our Housekeeping team have been working hard to address the odour concern as well. Singapore is an extremely safe country, regardless of the time of day or any of our locales. Geylang cultural district is also well known for its culinary reputation - be sure to ask for recommendations or tips for best food to try while in the vicinity of our hotel from my colleagues at the front desk. Best Regards, Thaddaeus Guest Experience Executive
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Hi, me and my wife are left very much appalled and frustrated over the poor management rendered by Fragrance's Hotel and its supposedly 'senior' staff. We do not wish future holiday makers to suffer the same unjustice as we had, so please publish this letter to the better good of the public. We are regulars at the family budget hotels in Geylang. Me and my wife always go there for a short holiday and food whenever we are able to take time off work. It had always been enjoyable and Hotel Fragrance, amongst other more family suited hotels like Hotel 81 had always been our favorite. But the incident some time ago made me consider spending my bucks at more reliable hotels. Fragrance, no matter the restructuring and revamping, just doesn't deserve it. The staffs, even the manager I suppose, was simply low class and horrendous. Our last stay with this unpleasant incident was at Fragrance Sunflower. I had to make urgent business and personal calls that night and my cell phone was dead. Now, as with my experiences with other family budget hotels like Hotel 81, all you have to do was pay a sgd 1 dollar for use of the room's phone for all local outgoing calls the next 24 hours till check-out, in which the staff will very kindly and politely tell us the charges before use. There were even hotels in the same district where local out going phone use was simply free. This is common sense; if a service or commodity is rendered chargeable, it is your responsibility as a staff to inform the user of the relavant charges, and thereafter the user will decide the option to use it or not. There should never be any hidden costs. When I rang up the staff at the reception that particular night to express my need to use the phone in the room, the staff simply connected the phone line and did not rely to me that it was chargeable. And, as with my past experiences earlier mentioned, if there was no mentioning, it just meant that there was completely no charge. I was very disturbed the next morning when I needed to use the phone again and realised the line had been cut, and when I rang up the reception she told me that as there was a charge of 12 dollars to the phone bills already according to their un-mentioned rate, so she had to cut off the line till I pay up last night's usage. I find this absolutely ridiculous. I had used the phone less than 45 mins and there was an unknown 12 dollars charge which I unjustibly had to pay. The hotel room stay was only 50+ and I had to pay a good 5th on hidden phone bills? Now, the issue here isn't about the sum of the bills, 12 bucks is nothing. But how can you run a business this way? Isn't it your staff's responsibility to inform me of the charges should there be any so that I can decide whether I will be using it? Who in the world will want pay a 12 dollars phone bill for a 45 mins usage when there's a 10 cents public pay phone just around the street? And isn't it a really ridiculous thing that the phone bill should cost a good quarter or fifth of the hotel stay? What kind of exorbitant 'hidden' charge is this? Alright, never mind, I didn't wish to spoil my wife's holiday stay, so I held my composure and just told the staff very nicely that it really isn't right to inform the charges thereafter only. She should rely to us the rates on first hand before usage (which was so much higher than a public pay phone). But to my suprise, the staff told me that she was already very nice as she did not charge us another 10 dollars more for room usage as we had called in to ask whether there were any available rooms yesterday instead of a walk in. NOW, what is this? More hidden charges again? This staff DID not tell me that phone enquiry on the room was chargeable at all. Nothing was mentioned when I rang up yesterday. Is this the way your management practice business? This is rubbish really. When we checked out at the counter, the staff held us back and said that the manager wanted to talk about the phone bills which I had made my intension clear that I was not going to pay. What was really horrendous and made this trip a nightmare was the low class manager. First, he can't speak English, only Chinese. Ok, not an issue. Then, he threatened us that he was going to report to the police for us not paying the hidden phone bill. His attitude was really horrible. I thought there was going to be an apology on his part, but no, he was really bent on getting the unjustified bill settled. This were the unbelivable comments from Fragrance's Manager, a supposedly senior Management staff- 1. I will make a police report if you don't pay. 2. It isn't my staff's responsibility to inform you of all the charges. 3. If she needs inform you of everything, there will be so many things to inform you. There is no end to the list of things she need inform you. 4. Use your common sense, don't you need pay when you use the public pay phone? 5. Use your common sense, does my staff tell you to check out after a day? If not, why you still know how to check out yourself? You mean if she never inform you of the checkout time, you going to tell us you don't need to checkout? Well, belive it or not, these are the horrendous comments made by a supposedly Senior Management staff of an SME. So in what way do you deserve any credibility Fragrance? With a manager that kept mocked the 'common sense' of a paying customer, well, in the first place your management practice is the only thing with completely no common sense whatsoever. This is the biggest joke I have ever been told really. For someone to ask me if I need pay on a public pay phone? Well, the issue here is that I KNOW the public pay phone costs me only 10 cents per minute, unlike your hidden phone service, which was a use and extort me thereafter. And, yes, Mr Manager, I do checkout even if the reception does not inform me to, as I had only paid the stay of a day, which I jolly well know the rate before making the decision to stay too. I was left so shocked and disturbed, me and my wife just left. I can't even be bothered to argue with the Manager. Last week was my birthday, and guess what? My wife wanted to stay in Fragrance but another branch, and after I flashed my IC, the staff told me Fragrance had put me on 'blacklist' and that I am no longer qualified to stay at any of their branches. Wow! This is really the biggest joke of the year. To blacklist a victimised customer, so where should I go to 'blacklist' you Fragrance?
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Date of stay: September 2010
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Fragrance Hotel Sunflower is one of the good hotels in Singapore...... It has nice accomodations.... The hotel also looks good...... It's clean and neat... The hotels staffs are very friendly and accomodating...... Especially Ms. Joan :-)
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Date of stay: September 2015
Location
Cleanliness
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Good Accomodation, Good Ambiance, Good Receptionist, Very good in the budget. If you really want to stay in your budget. Its in the middle of the district. Very easy to access anywhere, anyhow and anytime.
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Date of stay: September 2015
Value
Rooms
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I chose this hotel because it was one of the few places I could afford in Singapore and not far from the center but it was a big mistake. At first look it was ok and staff were welcoming and kind. Although the room and the bathroom were small I didn’t mind. There weren’t looking very clean but I have stayed in worse places. Towels were worn out and stained but the real problem was bed sheet. When I opened the blanket I saw a stained sheet with hair all over it. I had to sleep on the blanket and in the morning asked from receptionist to have bed sheet changed. But next evening same hairs were staying on same place. Additionally, sink was clogged. The only commodities were the kettle, free bottled water and tea-coffee packs. During my South East Asia trip, this was the worst hotel I stayed in.
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Date of stay: April 2016
Rooms
Service
Sleep Quality
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We are the Managing Operator for Fragrance Chain of Hotels.
We apologise for missing out in responding to your query!
We would like to clarify that our hotel check in time is 1500hrs and check out time is 1200hrs. In the event you have an early arrival and/ or late departure, you are welcome to use the hotel's complimentary luggage storage service.
We are the Managing Operator for Fragrance Chain of Hotels.
We apologise for missing out in responding to your query!
We would like to clarify that our Superior Room offers either a Queen Size Bed or two Single Beds that can accommodate a maximum of two adults and one child 12 years of age and below. On the other hand, our Family Room offers a Queen Size Bed and a Single Bed that can accommodate a maximum of three adults and one child 12 years of age and below. Hence, based on your intended occupancy of two adults and two children, we would recommend that you book the Family Room for your stay.
We are the managing operator for Fragrance Chain of Hotels!
Thank you for your interest in Fragrance Hotel - Sunflower.
We would like to clarify that our superior room offers a queen size bed or two single beds that can accommodate a maximum of 2 adults and 1 child 12 years of age and below. If you prefer more comfort, you may consider booking the family room which offers a queen size bed and a single bed.
We had checked that both room categories are available for stay on the requested period and you are welcome to book your stay from our hotel website.
We are the Managing Operator for Fragrance Chain of Hotels.
We apologise for missing out in responding to your query!
For our traveller's information, our Front Desk is manned 24/7 and our guests are welcome to check in to the hotel at any time.
There are more places to choose from in the Singapore area.
PRICE RANGE
RM 316 - RM 394 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Ibis budget Singapore Ivory
LOCATION
SingaporeSingaporeAljunied / Geylang / Red Light District
NUMBER OF ROOMS
38
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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