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Ascott Raffles Place Singapore

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#100 of 309 Hotels in Singapore
Certificate of Excellence
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299 Reviews from our TripAdvisor Community

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Showing 264: English reviews
Dubai, United Arab Emirates
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 days ago NEW

I have been here for the past 4 months with my wife, and will continue to be here until the end of January 2017. So far, the team here has gone the extra mile to ensure a pleasant, comfortable, and enjoyable stay. Bed sheets, and towels are changed, and floors swept, and wiped everyday without fail. Rooms are well insulated... More 

Helpful?
Thank A E
Cynthia L, Guest Relations Manager at Ascott Raffles Place Singapore, responded to this review

Dear A E, Greetings from your family at Ascott Raffles Place Singapore! We are delighted your wife and you are enjoying your 6 months’ stay at our serviced residence and you regard your Collyer Suite as your home away from home. This is indeed a huge compliment for all of us as nothing makes happier and so inspired than knowing... More 

Singapore, Singapore
1 review
Reviewed 5 days ago NEW

We booked the room for the preparation of our solemnisation in the evening. However, upon checking in, the meticulous staff noticed, congratulate us and even sent us choc and wine, a kind gesture that truly made our day and feel special. He made the initiative to understand the guests and was very warm and welcoming. He even allowed us to... More 

Review collected in partnership with this hotel

Helpful?
Thank xueyunt
Cynthia L, Guest Relations Manager at Ascott Raffles Place Singapore, responded to this review

Dear Xueyunt, Greetings from the team at Ascott Raffles Place Singapore! First and foremost, we would like to extend our congratulations to your husband and you again, and we would also like to wish you both amazing years to come as you start your new life together. All of us are truly happy you had a memorable stay with us... More 

Hong Kong, China
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 days ago NEW

this is more a review of the new restaurant at the Ascott and not the hotel itself. The hotel i have stayed out over a dozen times and it has always been a favorite. unfortuntely it has teamed up with a new F& B partner that has some of the worst service i have encountered. clearly the staff have had... More 

Helpful?
Thank sibs70
Cynthia L, Guest Relations Manager at Ascott Raffles Place Singapore, responded to this review

Dear sibs70, Greetings from the team at Ascott Raffles Place Singapore! Firstly, we sincerely thank you for your valued support for our serviced residence since 2014. We are truly sorry for the disappointing experience you had while dining at our food and beverage service provider’s premises. We would like to assure you we have taken note of your valuable feedback... More 

Los Angeles, California
2 reviews
Reviewed 1 week ago via mobile

Great location, 10minute walk from major attractions such as MBS! Neat and modern style apartments. Only suggestion I would make is the lighting, its quite dim with spotlights - nothing too dramatic but more of a personal preference.

Helpful?
Thank MO-90-34
Cynthia L, Guest Relations Manager at Ascott Raffles Place Singapore, responded to this review

Dear MO-90-34, Greetings! The team at Ascott Raffles Place Singapore is delighted you had an enjoyable and comfortable stay at our serviced residence. We are truly heartened to note you especially liked our convenient and strategic location in the midst of Singapore’s Central Business District which is easily accessible to many major local attractions and that you have been impressed... More 

Jakarta
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 weeks ago

great location, with MRT access just outside next the hotel. a nice layout of the room, which provides quietness. pillows too soft, but mattress very comfortable. has a standing shower, in addition to bath tub. free wifi connection but also a touch screen phone to use during stay. nice and simple swimming pool to do laps. complimentary lounge near gym... More 

Review collected in partnership with this hotel

Helpful?
Thank Mr Rudi Hermawa... h
Cynthia L, Guest Relations Manager at Ascott Raffles Place Singapore, responded to this review

Dear Mr Rudi Hermawa... h, Greetings from the team at Ascott Raffles Place Singapore! We are delighted you had a very comfortable stay at our serviced residence and have found our central location ideal for your recent trip to our friendly shores. All of us are heartened to note you especially liked the availability of free wifi and complimentary use... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago via mobile

Had a one night staycation with my partner at Ascott Raffles Place. Requested for special arrangements and was given a complimentary bottle of wine as well as chocolates! Great service! Staff at the lobby were friendly and the room is really fully equipped with necessary items. It was overall a comfortable stay and the hotel is generally at a fantastic... More 

Helpful?
Thank Loh J
Cynthia L, Guest Relations Manager at Ascott Raffles Place Singapore, responded to this review

Dear Loh J, Greetings! The team at Ascott Raffles Place Singapore is delighted your partner and you had a wonder stay with us and our well-appointed Suite had impressed you. We sincerely thank you for choosing our serviced residence to celebrate your special occasion and we are truly heartened to learn you have been pleasantly surprised with the celebratory gift... More 

Taroona
2 reviews
Reviewed 4 weeks ago

I enjoyed my stay at Ascott Raffles. Was a very comfortable apartment, which was very convenient to walk to a conference at Marina Bay sands, and very convenient to Raffles Place MRT station for travel around Singapore. Would stay again.

Review collected in partnership with this hotel

Helpful?
Thank markhO7821VS
Cynthia L, Guest Relations Manager at Ascott Raffles Place Singapore, responded to this review

Dear markhO7821VS, Greetings from the team at Ascott Raffles Place Singapore! We are thrilled to learn you had a great stay at our serviced residence and our well -appointed Suites had exceeded your expectations. All of us are delighted you shall be returning to stay with us again and we sincerely thank you for your valued support. We sincerely hope... More 

singapore
1 review
Reviewed 23 October 2016 via mobile

Had a 2 nights stay over at Ascott during the weekends. It was wonderful! The staff were extremely welcoming, helpful and did their best to make use feel comfortable during the stay. The amenities are great too. Kitchenette was awesome because we get to do plently of cooking and there's a dishwasher to take care of all the plates and... More 

Helpful?
Thank vivianne90
Cynthia L, Guest Relations Manager at Ascott Raffles Place Singapore, responded to this review

Dear vivianne90, Greetings from your friendly team at Ascott Raffles Place Singapore! We are delighted you had a wholly enjoyable and comfortable stay at our serviced residence and our spacious and fully-equipped Suite exceeded your expectations. Thank you for your heart-warming and inspiring compliment for our service. All of us are truly touched by your kind mention and we are... More 

Tokyo, Japan
1 review
Reviewed 18 October 2016

We have an awesome stays at Ascott Raffles Place Singapore. All of the assigned Staff personnel were taking us always into consideration. They are so kind. And the location are so accessible to good food and a short walk distance to MRT Raffles Station.

Review collected in partnership with this hotel

Helpful?
Thank archie752
Cynthia L, Guest Relations Manager at Ascott Raffles Place Singapore, responded to this review

Dear archie752, Greetings from your friendly team at Ascott Raffles Place Singapore! All of us are truly inspired by your heartwarming compliment for our service and we sincerely thank you for your kind words. Please be assured we shall be sharing your lovely compliment with our team members and we are certain everyone will be cheered to know their service... More 

Mumbai (Bombay), India
Level Contributor
27 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 16 October 2016

Stayed here for only 2 days was travelling for Business purpose. Pros: 1. Rooms with modern amenities 2. Good location, very near to the Raffles place MRT Station 3. They gave me a upgrade to the next category room Cons: 1. Breakfast has limited options for vegetarians 2. The hotel has a concept of conserving the environment which is good... More 

Helpful?
1 Thank Jiten M
Cynthia L, Guest Relations Manager at Ascott Raffles Place Singapore, responded to this review

Dear Jiten M, Greetings! The team at Ascott Raffles Place Singapore deeply regrets to note you did not enjoy your stay at our serviced residence and our service fell short of your expectations. Please accept our sincere apologies for the disappointment caused to you by our team’s failure to provide you with additional bottles of water and for not being... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
  • Room Service
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Ascott Raffles Place Singapore is a paragon of cultured living set in the heart of Singapore's financial cityscape. The heritage building restored from its 1950 splendour, is a distinct and exclusive residential experience with its Art Deco architectural facade set against the modern cityscape. The prime location grants immediate access to the multitude of business and financial institutions in the CBD area. Also close are the renowned entertainment and shopping districts, international restaurants and cultural destinations unique to Singapore.Each of these serviced suites at Ascott Raffles Place Singapore is designed to articulate sheer luxury and ensure absolute peace of mind. Be lavished with unrivalled personalised services and extensive business support in the comfort and privacy of an elegant, fully-equipped home. With a commanding view of Singapore and designed for optimum luxury, Ascott Raffles Place Singapore provides the extravagant comfort, elegant suites and the supreme privacy desired in a luxurious serviced suite. ... more   less 

Additional Information about Ascott Raffles Place Singapore

Address: 2 Finlayson Green Ascott Singapore Raffles Place, Singapore 049247, Singapore
Region: Singapore > Singapore
Price Range: RM853 - RM1,665 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Ascott Raffles Place Singapore 5*
Number of rooms: 146
Reservation Options:
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Also Known As:
Ascott Raffles Place Singapore Hotel Singapore
Hotel Style:
#49 Business Hotel in Singapore
#50 Family Hotel in Singapore
#55 Romantic Hotel in Singapore
#85 Luxury Hotel in Singapore
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Questions & Answers

Here's what travellers have asked, with answers from Ascott Raffles Place Singapore staff and other travellers.
5 questions
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singapore
Port Moresby, Papua New Guinea

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Questions? Get answers from Ascott Raffles Place Singapore staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms are great but eat elsewhere”
 of 5 bubbles sibs70, 28 Nov 2016 | Read review
“the hot water comes out from shower had an off smell to it. not sure if this is normal in singapore or just the piping system of the hotel.”
 of 5 bubbles mrrudihermawanh, 7 Nov 2016 | Read review
“Take higher floor rooms”
 of 5 bubbles 871jitenm, 15 Oct 2016 | Read review
“We had a high level floor which was lovely ”
 of 5 bubbles SydneyTravelhappy, 4 Oct 2016 | Read review
“Ask for a room with a view”
 of 5 bubbles Patrikbzz, 25 Aug 2016 | Read review
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