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75 Airport Boulevard 01-01 Changi Airport Terminal 3, Singapore 819664 Singapore
5 people are viewing this hotel
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US$292
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Free cancellation until 08/10/22
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Traveller (4133)
Room & Suite (1969)
Videos (1)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 10/04/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Crowne Plaza Changi Airport, an IHG Hotel
Updated 10/04/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#54 of 379 hotels in Singapore
Location
Cleanliness
Service
Value
Travellers' Choice
Stay at the World's Best Airport Hotel at Singapore Changi Airport and discover Jewel. Step off your flight into the resort ambiance of Crowne Plaza Changi Airport, located at Terminal 3 and seamlessly connected to all airport terminals and Jewel, a tropical wonderland where nature meets retail, just next to the hotel. Simply take the skytrain or link bridge from your terminal directly to our door. The hotel has won the World's Best Airport Hotel in the 2022 Skytrax World Airport Awards for 7 consecutive years and numerous local and international awards. Hold your conference, business meeting or event in our rainforest-inspired ballroom or any of our five nature-inspired function rooms. All are equipped with the latest technology and complimentary Wi-Fi. If work takes you away from the hotel, taxi southwest to Changi Business Park or Singapore Expo in 10 minutes. A 25-minute taxi or MRT ride takes you downtown to the city.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Taxi service
Business Centre with Internet Access
Conference facilities
Secured parking
Wifi
Paid wifi
Hot bath
Pool / beach towels
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Banquet room
Meeting rooms
Spa
Head massage
Massage
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Non-smoking hotel
Shared lounge / TV area
ATM on site
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Minibar
Flatscreen TV
Bath / shower
Room service
Safe
VIP room facilities
Iron
Wake-up service / alarm clock
Refrigerator
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Modern
Languages Spoken
English, Chinese, Filipino, Malay
6358Reviews197Q+A100Room tips
Traveller rating
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Popular mentions
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Most Recent
JackNicklaus wrote a review Sep 2022
Lincolnshire, United Kingdom246 contributions97 helpful votes
We were booked to stay at the Crowne Plaza Changi Hotel Singapore for one night in a layover between flights. As it turned out, we didn't use the hotel because our flight left much earlier. However, it is worth noting that this hotel is just outside the airport and, therefore, to use it for a layover requires passengers to go through immigration twice and fill in passenger arrival forms.
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Date of stay: September 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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WWKY wrote a review Sep 2022
Palo Alto, CA75 contributions31 helpful votes
We stayed at the main tower for 1 night. Room is updated, with a thoughtful layout. Bed and bedding are comfortable. Given a room facing the jewel towel and a partial view of the runway. Love it. Hotel is not hard to find as stated by some. Take the skytrain if you are not already in terminal 3. Entrance is right next to the link to Jewel.
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Date of stay: September 2022
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Eugene N, Marketing at Crowne Plaza Changi Airport, an IHG Hotel
Responded 5 days ago
Dear WWKY, Thank you for selecting Crowne Plaza Changi Airport as your choice of accommodation. We truly appreciate you taking the time to share this positive review. Such a delight to read your comments about the hotel's great location - it being seamlessly connected to all airport terminals, Changi Airport Mass Rapid Transit (MRT) and Jewel mall, as well as the comfort and views afforded by our guest rooms for a great stay that you experienced. We look forward to the opportunity of welcoming you back to the World's Best Airport Hotel again. Sincerely, Eugene N Marketing & Communications Manager Crowne Plaza® Changi Airport
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kate R wrote a review Sep 2022
5 contributions
I’ve stayed here before and always had a good experience despite the price. This time they put me in the Jewel wing. The room was small and had an overwhelming smell of damp. Really disappointing. Restaurant was limited. Seems to have gone downhill and over priced.
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Date of stay: September 2022Trip type: Travelled solo
Room Tip: Avoid the Jewel wing
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Spencer Mong, Marketing at Crowne Plaza Changi Airport, an IHG Hotel
Responded 2 weeks ago
Dear A7263BMkater, Greetings from Crowne Plaza Changi Airport. Thank you for taking time to share your feedback with us. We truly appreciate your loyalty and continued support. We aim to be your home away from home and I must apologise for the less than welcoming experience you had. I would like to assure you that this is not our usual standards. Your feedback have been conveyed to our senior management and further trainings and improvements will be in place to ensure we deliver high standards of service at all times. We value your feedback and would be extremely grateful to have the opportunity to welcome you back again so that we could extend our true hospitality and make a difference on your next stay. I will be happy to personally oversee the arrangements of your next stay to ensure that it is exceptional in every way. Meanwhile, please feel free to reach out to me directly at mong.yiyang@ihg.com if I can be of any assistance. Best regards, Spencer Mong Director of Marketing & Communications Crowne Plaza Changi Airport
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Brad M wrote a review Sep 2022
4 contributions
Room was quiet clean and comfortable. However, the shower turned full blast hot was far too cold. Probably a temporary issue, but there was no quick offer by the hotel to compensate other than to send maintenance. Too late for that The lighting system, like to many hotels, was indecipherable. Phone option for wake up call was not functional and front desk required a multi minute hold.
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Date of stay: September 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Spencer Mong, Marketing at Crowne Plaza Changi Airport, an IHG Hotel
Responded 3 weeks ago
Dear Brad, Greetings from Crowne Plaza Changi Airport. Thank you for taking time to share your feedback with us. We aim to be your home away from home and I must apologise for the less than welcoming experience you had. I would like to assure you that this is not our usual standards. Your feedback have been conveyed to our senior management and further training will be in place to ensure we deliver high standards of service at all times. We value your feedback and I am really glad to hear that the cleanliness and comfortable room had made your stay enjoyable. We would be extremely grateful to have the opportunity to welcome you back again so that we could extend our true hospitality and make a difference on your next stay. I will be happy to personally oversee the arrangements of your next stay to ensure that it is exceptional in every way. Meanwhile, please feel free to reach out to me directly at mong.yiyang@ihg.com if I can be of any assistance. Best regards, Spencer Mong Director of Marketing & Communications Crowne Plaza Changi Airport
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Near-Haydock-Races wrote a review Sep 2022
Manchester158 contributions28 helpful votes
Just love this hotel for passing through Singapore. Had a very late arrival from Australia and an early morning departure; it’s a breeze collecting luggage & coming straight to the hotel. Check in is efficient and swift & the staff made us feel very welcome. The concierge team were most helpful storing some of our luggage whilst we flew over to another IHG hotel in Bali. Had a great breakfast, starts at 6.30 so great for early morning flights; a special mention to Ronnie who never fails to bring a smile to the table. We used the transit hotel a couple of years ago but CP is much better. Modern, well appointed and good sized rooms with the most comfortable of beds. If time permits the pool is a great way to refresh. As others have said the bridge to the Jewel is next to the hotel entrance. We took the MRT into the City as needed to pick up a few things - so easy now with ‘tap and go.’ Cost around £2 return and takes approx. 25 mins. Will be back to CP on our next trip from the UK to Australia!
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Date of stay: August 2022Trip type: Travelled as a couple
Room Tip: Runway view rooms are amazing - but do cost more.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Spencer Mong, Marketing at Crowne Plaza Changi Airport, an IHG Hotel
Responded 4 weeks ago
Dear Near-Haydock-Races, Greetings from Crowne Plaza Changi Airport. Thank you so much for choosing to stay with us. My team and I are extremely delighted to read such positive comments from our guests like yourself and we will continue to work hard to present a great hotel our guests love. It is rewarding to learn that Ronnie had made your stay experience an impeccable and unforgettable one. We truly appreciate the time you have taken to write your kind compliments. My team and I look forward to welcome you back again for another memorable stay experience in the future. Warm regards, Spencer Mong Director of Marketing & Communications Crowne Plaza Changi Airport
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
funfun910 wrote a review Aug 2022
Singapore214 contributions39 helpful votes
+1
Booked this staycation for my sister's birthday celebration and we were very happy upon check-in, the front desk staff, Mr Chase upgraded us to the Premier room and we received a small birthday cake from the hotel too. Mr Chase further extended a late checkout for us, his service gave us a memorable stay! The room is spacious, clean and comfy! Love the big bathroom with bathtub too, if the TV could be bigger will be perfect! 😊 Breakfast spread with wide selection of food, tasty and nice. We will definitely come back again for staycation!
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Spencer Mong, Marketing at Crowne Plaza Changi Airport, an IHG Hotel
Responded 28 Aug 2022
Dear Ai Fun, Greetings from Crowne Plaza Changi Airport. Thank you so much for taking time to share your stay experience with us on Google. My team and I are extremely delighted to read that your stay was impeccable and you truly loved your stay with us. It is heartening to learn that you and your family enjoyed the stay. We look forward to serving you and your family again on your next staycation with us. Best Regards, Spencer Mong Director of Marketing & Communications Crowne Plaza Changi Airport
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
peter wrote a review Aug 2022
Nelson, New Zealand100 contributions28 helpful votes
Just the one night like most traveller's and it was just what was needed. Easy quick check-in with friendly staff. Large room with equally large bathroom and a very comfortable bed. Didn't use the restaurant but did have a swim. Pool is large well positioned for the sun and lots of sun lounges. Connected to T3 on one side and a short walk to The Jewel on the other side. As fat as airport hotels go this is very good.
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Spencer Mong, Marketing at Crowne Plaza Changi Airport, an IHG Hotel
Responded 24 Aug 2022
Dear popeye64, Greetings from Crowne Plaza Changi Airport. Thank you so much for taking time to write us a 4-star review of your stay experience on TripAdvisor. We truly appreciate you choosing to stay with us. My team and I are pleased to learn that we have met your expectations. It is heartening to read that you truly enjoyed our spacious and comfortable room, outdoor landscaped pool and the convenience that our hotel location had brought to you. Thank you for sharing your thoughts. We look forward to welcoming you back on your next visit again. Warm regards, Spencer Mong Director of Marketing Crowne Plaza Changi Airport
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Andrew S wrote a review Aug 2022
Leeds, United Kingdom17 contributions5 helpful votes
We used this hotel at the start and end of our holiday. Both rooms were pretty decent. Although the handle in one of the bathrooms was loose. I agree with some other reviewers that the front of house service can be a bit hit and miss- often people are tired from flights when checking in and a warm welcome means a lot. Also used the pool which was a nice addition. Would recommend especially if using for day rooms.
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Spencer Mong, Marketing at Crowne Plaza Changi Airport, an IHG Hotel
Responded 15 Aug 2022
Dear Andrew, Greetings from Crowne Plaza Changi Airport. Thank you so much for choosing to stay with us at Crowne Plaza Changi Airport. We truly value the time you have taken to share your stay experience with us on TripAdvisor. First of all, I am sorry to learn that there was inconsistency in the service level accorded to all our hotel guests. We care about the comfort of our guests and strive to create a conducive and relaxing environment by providing a home away from home. Please rest assured that your feedback will be shared with our Front Office team and they will look into these matters. Guest satisfaction is of paramount importance to us and we value your feedback. The team and I look forward to welcoming you back at the hotel again. Warm regards, Spencer Mong Director of Marketing Crowne Plaza Changi Airport
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
CK61 wrote a review Aug 2022
Ballina, Australia191 contributions159 helpful votes
Very good hotel. We fell in late at night after a long flight and the reception was excellent ( at 22.30) beautiful bathroom and the gym was excellent. Food choices at breakfast were really good ( GF choices available). Quiet and very comfortable. Happy to stay there again.
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Spencer Mong, Marketing at Crowne Plaza Changi Airport, an IHG Hotel
Responded 10 Aug 2022
Dear CK61, Greetings from Crowne Plaza Changi Airport. It is our mission to create a great hotel guests love and it is rewarding to learn that our clean and well-appointed room and our warm hospitality have made your stay a relaxing and enjoyable one. Thank you once again for sharing your thoughts. We look forward to welcoming you back again for another memorable stay. Warm regards, Spencer Mong Director of Marketing & Communications Crowne Plaza Changi Airport
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Neil M wrote a review Aug 2022
Shanghai, China14 contributions5 helpful votes
A hotel difficult to locate the entrance from the airport at 0100 to be greeted by surly desk clerks who are overwhelmed with a couple of parties trying to check in is not worth the price. The 9th floor corridor smelled of mildew. The shower door did not close. And the coffee to make in the room is instant----I have been in dives where coffee pods are now available in the room.
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Date of stay: July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Spencer Mong, Marketing at Crowne Plaza Changi Airport, an IHG Hotel
Responded 2 Aug 2022
Dear Neil, Greetings from Crowne Plaza Changi Airport. Thank you for taking the time to share with us your stay experience at the hotel on Tripadvisor. Please kindly accept my apologies that your experience with us had been less than ideal. Guest service is of paramount importance to us as we continue to improve our services. Do rest assured that your feedback had been shared with the team, and we will be making prompt rectifications to them! In the meantime. please do not hesitate to reach out to me at mong.yiyang@ihg.com if i can be of any further assistance to you. The team and I look forward to welcoming you back at the hotel in the near future again. Warm regards. Spencer Mong Director of Marketing Crowne Plaza Changi Airport
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$268 - US$346 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crowne plaza changi airport, crowne plaza singapore
LOCATION
SingaporeSingaporeChangi
NUMBER OF ROOMS
563
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Frequently Asked Questions about Crowne Plaza Changi Airport, an IHG Hotel
Which popular attractions are close to Crowne Plaza Changi Airport, an IHG Hotel?
Nearby attractions include Changi Experience Studio (0.2 km), Jewel Changi Airport (0.2 km), and Kinetic Rain (0.4 km).
What are some of the property amenities at Crowne Plaza Changi Airport, an IHG Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Crowne Plaza Changi Airport, an IHG Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Crowne Plaza Changi Airport, an IHG Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Crowne Plaza Changi Airport, an IHG Hotel?
Yes, paid private parking on-site, paid public parking nearby, and secured parking are available to guests.
What are some restaurants close to Crowne Plaza Changi Airport, an IHG Hotel?
Conveniently located restaurants include Violet Oon Singapore, Prive Jewel, and Jumbo Seafood (Jewel Changi Aiport).
Are there opportunities to exercise at Crowne Plaza Changi Airport, an IHG Hotel?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Crowne Plaza Changi Airport, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Crowne Plaza Changi Airport, an IHG Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Crowne Plaza Changi Airport, an IHG Hotel?
The staff speaks multiple languages, including English, Chinese, Malay, and Filipino.
Are there any historical sites close to Crowne Plaza Changi Airport, an IHG Hotel?
Many travellers enjoy visiting Changi Beach (3.6 km), German Girl Shrine (7.1 km), and Johore Battery (1.2 km).