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Was here for a staycation. First impression, staff was very friendly & efficient during check in. Within minutes we were up in our rooms.
The only downside is that the room size is indeed a little small, but couldn’t fault that because it’s a boutique...More
Great n professional manager, Smith!
Always keep up the great work n keeps smiling.
Great service by waitress, Nurul! A very patient in taking our order !
Very initiative staffs.
Atmosphere in the restaurant is great.
As we arrived at the Hotel Re (my wife, myself, and 4 year old son) firstly the hotel room deposit that has to be paid, their credit card machine wouldn't work properly and ended up blocking one of my cards.
Secondly when we got to...More
The service staff were very accommodating.
The breakfast could do with better service. We were there Oct 1st and 2nd. Bug Chinese group and when we came down about 8am for breakfast, most food was either empty or overheated and there was no coffee on...More
Thank Carol N
Response from Cynthia T, Guest Relations Manager at Hotel Re!Responded 19 October 2017
Thank you for staying with Hotel Re! We are sorry for not doing best for you.
your feedback is highly appreciated. We shall study and continue to improve them.
Thanks and Best Wishes to you and family.
TERRIBLE. I reserved a room from booking.com but they happily cancelled it on their own accord without telling the booking service and me about it, so i had a shock when I arrived there on the booking day and couldnt get a room because it...More
Thank Felicia L
Response from Cynthia T, Guest Relations Manager at Hotel Re!Responded 16 October 2017
We apology for not able to reserve the room not because of full house but we were not able to deduct the room rate from the credit card that you provided in booking.com.
Kindly be informed that we did not collect any money...More