Holiday Inn Express Singapore Serangoon, an IHG Hotel
270 Jalan Besar Holiday Inn Express Singapore Serangoon, Singapore 209019 Singapore
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About
#16 of 687 hotels in Singapore
Location
Cleanliness
Service
Value
We are committed to high levels of cleanliness at Holiday Inn Express Singapore Serangoon by following IHG Clean Promise standards. The hotel is conveniently located on Jalan Besar in the heritage hub of Little India cultural district, a 20-minute drive from Singapore Changi Airport and just a short walk from Farrer Park and Bendemeer MRT Stations. The hotel offers easy access to all key business and leisure areas of Singapore, including Orchard, Bugis, Chinatown and Marina Bay, as well as, Suntec Convention Centre and National Stadium
Featuring 119 modern design rooms, Holiday Inn Express Singapore Serangoon is the smart choice for savvy travellers who are looking for the best location combined with the best value in Singapore Serangoon area, offering an affordable and hassle-free stay. Start the day right with our all-inclusive Express Start Breakfast with Grab & Go option and stay connected with our complimentary Wi-Fi throughout the hotel.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Kids stay free
Children's television networks
Business Centre with Internet Access
Meeting rooms
Wifi
Restaurant
Breakfast available
Breakfast buffet
Highchairs available
24-hour security
Baggage storage
Newspaper
Non-smoking hotel
First aid kit
24-hour front desk
Express check-in / check-out
Laundry service
Self-serve laundry
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Flatscreen TV
Bidet
Safe
Telephone
Bottled water
Clothes rack
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Electric kettle
Walk-in shower
Complimentary toiletries
Hair dryer
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Room types
Landmark view
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Languages Spoken
English
Location
91Great for walkers
Grade: 91 out of 100
339Restaurantswithin 0.5 km
28Attractionswithin 0.5 km
270 Jalan Besar Holiday Inn Express Singapore Serangoon, Singapore 209019 Singapore
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240Reviews11Q+A35Room tips
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Spotlessly clean, quiet & well placed hotel with super friendly staff. Top marks to Assistant Manager Maran Senthil who very kindly assisted us after a mix up with a room cancellation by our booking agent. Very varied breakfast offerings with charming service from Jasmine & the team. Would definitely stay here again. Many thanks.
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Date of stay: December 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Hotel's Favourite
Excellent stay!! Loved the hospitality. Checked in on 23/6/23 & checked out on 29/6/23. We alongwith our family decided to stay here & the hotel manager Ninj allowed us to get good rates to enjoy our stay
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Date of stay: June 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Holiday Inn Express Singapore Serangoon, Owner at Holiday Inn Express Singapore Serangoon, an IHG Hotel
Responded 28 Jun 2023
Dear parasbatla, Thank you for taking the time to share with us your valuable experience at Holiday Inn Express Singapore Serangoon! I am grateful to have you as our valuable guest and I am heartened to know that you have had an excellent stay and especially warm hospitality from our team members. Your kind compliment to myself and the team will be celebrated in each of their contribution of making a magnificent guest experience. Once again, thank you for sharing your fantastic review of our property in your travel journey. I wish you a safe travel and look forward in welcoming you back in the near future! Warm regards, Ning Sutinan S. Operations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Excellent service but would have ideally liked abit more space in the room. The main issue was that the room was abit too small to move around if you have big luggage’s. But they do have more spacious rooms, so you can book one of then. Staff was very helpful, specially Sam who was servicing the 2nd floor was very efficient, helpful and pleasant. 10 marks for ger
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Date of stay: November 2023Trip type: Travelled with family
Room Tip: Since there are lot of Holiday Inn Express hotels, specifying verbally with your hotel with the...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Holiday Inn Express Singapore Serangoon, Owner at Holiday Inn Express Singapore Serangoon, an IHG Hotel
Responded 3 days ago
Dear Cjcharith, Thank you for taking the time to share with us your valuable experience at Holiday Inn Express Singapore Serangoon! Your compliments for Sam will be definitely celebrated with her in creating magnificent guest experiences and serve as an added boost of motivation in her daily tasks. Once again, thank you for sharing your lovely review of our property in your travel journey. We wish you a safe travel and look forward in welcoming you back in the near future! Warm regards, Ning Sutinan S. Operations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great hospitality and quite unlike a typical HIE. Prices are usually very good. I arrived early and Vanessa was kind to offer a room. Jasmine at breakfast was very kind and courteous. Overall wonderful experience, would certainly come over again in my future travels.
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Date of stay: November 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Holiday Inn Express Singapore Serangoon, Owner at Holiday Inn Express Singapore Serangoon, an IHG Hotel
Responded 6 days ago
Dear GauravTO, Thank you for taking the time to share with us your positive experience at Holiday Inn Express Singapore Serangoon! We are extremely delighted that we made your experience in Singapore such a beautiful one, with memories that will last a lifetime. Your heartfelt compliments to Vanessa and Jasmine are a great motivation and inspiration to them and the team. Once again, thank you so much for taking the time to share with us your experience. We definitely look forward in welcoming you back in the near future and wish you a safe travel journey ahead! Warm regards, Ning Sutinan S. Operations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nice and clean hotel not too far away from MTR easy to reach to all attractions location, also close to the airport. The breakfast food a great have lot of variety just good enough for full the breakfast, Sever Jasmin are working hard to clean up tables and gave us nice impression. Will come back again.
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Date of stay: October 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Holiday Inn Express Singapore Serangoon, Owner at Holiday Inn Express Singapore Serangoon, an IHG Hotel
Responded 3 days ago
Dear raymondIZ1977JK, Thank you for taking the time to share with us your valuable experience at Holiday Inn Express Singapore Serangoon! I'm please to know that our Select Service Model hotel met your needs as a smart traveller, in particular our Great Location, Express Start Breakfast, nice and clean hotel and the great service provided by our team member. Your kind compliments to Jasmine will be celebrated for her contribution of making a magnificent guest experience. Once again, thank you for your kind compliment. My team and I value your patronage and will always look forward to welcome you back to Holiday Inn Express Singapore Serangoon in the near future. Warm regards, Ning Sutinan S. Operations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The breakfast was great. One of the best Idly served with really nice chutney. The service was excellent and great ecperience. ALL STAFF were very helpful. Particularly Low Zheng Yong AND Jasmin were extremely polite and helpful.
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Date of stay: November 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Holiday Inn Express Singapore Serangoon, Owner at Holiday Inn Express Singapore Serangoon, an IHG Hotel
Responded 6 days ago
Dear Fearless12397227412, Thank you for taking the time to share with us your valuable experience at Holiday Inn Express Singapore Serangoon! We are delighted to hear that you had a fantastic experience staying with us and enjoyed the hallmarks of Holiday Inn Express, from the free Express Start Breakfast and warm hospitality from our team members that has created a great value for your stay. Your compliments to Zheng Yong, Jasmine and the team will be an added boost to the Team’s efforts at creating once-in-a-lifetime experiences every day. We will certainly share your compliments with them and the Department Head as well. Once again, thank you for sharing your lovely recommendation and review of our property in your travel journey. We wish you a safe travel and look forward in welcoming you back in the near future! Warm regards, Ning Sutinan S. Operations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel is very comfortable. The staff are always very friendly and helpful whenever you might need them. The service is great, especially in the breakfast buffet which is very delicious and convenient. Jasmine, one of the breakfast staff, was very polite and welcoming throughout our breakfast. She was very helpful and caring which made our breakfast significantly better.
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Date of stay: November 2023Trip type: Travelled with family
Value
Location
Service
Room Tip: Get to the breakfast somewhat earlier than the closing time of 10:30 am as, near the end, they...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Holiday Inn Express Singapore Serangoon, Owner at Holiday Inn Express Singapore Serangoon, an IHG Hotel
Responded 2 weeks ago
Dear Climber36310065449, Thank you for taking the time to share with us your positive experience at Holiday Inn Express Singapore Serangoon! We are thrilled to hear that you had a comfortable stay with us. We are especially heartened to learn that our team member, Jasmine’s friendly disposition made an impressive mark on you. Your compliments on her will be an added boost to the Team’s efforts at creating once-in-a-lifetime experiences every day. We will certainly share your compliments with her and the Department Head as well. Once again, thank you for your kind compliment. My team and I value your patronage and will always look forward to welcome you back to Holiday Inn Express Singapore Serangoon in the near future. Warm regards, Ning Sutinan S. Operations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
We had an excellent stay here over the Deepavali weekend. Really good value for money with a limited but delicious buffet breakfast thrown in. The rooms were clean and new, but what made this place special was the professionalism and friendliness of the staff. Will come back again!
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Date of stay: November 2023Trip type: Travelled with family
Room Tip: Besides Little India and the Lavender street area,.Jalan Besar itself has every kind of food to...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Holiday Inn Express Singapore Serangoon, Owner at Holiday Inn Express Singapore Serangoon, an IHG Hotel
Responded 2 weeks ago
Dear Ineedaholsoon, Thank you for taking the time to share with us your positive experience at Holiday Inn Express Singapore Serangoon! We are thrilled to hear that you had an excellent stay during Deepavali with us and especially enjoyed our Express Start Breakfast, room cleanliness and warm hospitality from our team members. Your kind compliments will be celebrated with the team members in each of their contribution of making a magnificent guest experience. Once again, thank you for your kind compliment. My team and I value your patronage and will always look forward to welcome you back to Holiday Inn Express Singapore Serangoon in the near future. Warm regards, Ning Sutinan S. Operations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
With our 6 days of stay in this hotel, all I can say is that best services are consistently experienced every single day, I enjoyed everything, the food, the place, the people. The experience was just amazing!
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Date of stay: November 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Holiday Inn Express Singapore Serangoon, Owner at Holiday Inn Express Singapore Serangoon, an IHG Hotel
Responded 3 weeks ago
Dear Travel19108915212, Thank you for taking the time to share with us your positive experience at Holiday Inn Express Singapore Serangoon! We are delighted to hear that you had a comfortable 6 days stay with us and especially enjoyed our food, the place, the and warm hospitality from our team members. Your compliments will be celebrated with the team members in each of their contribution of making a magnificent guest experience. We hope that you had an equally memorable time in Singapore and look forward in welcoming you back in the near future! Warm regards, Ning Sutinan S. Operations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
The hotel is clean and has very welcoming staff especially Aldora at reception. Thanks for all the help and service you provided us with . Our room had a lovely view with a little garden and the hotel was quiet at night for peaceful sleep and rest . They let us leave our luggage behind for our last day in the city so we could explore more .
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Date of stay: November 2023Trip type: Travelled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Holiday Inn Express Singapore Serangoon, Owner at Holiday Inn Express Singapore Serangoon, an IHG Hotel
Responded 3 weeks ago
Dear secludeds2022, Thank you for taking the time to share with us your recent stay experience at Holiday Inn Express Singapore Serangoon! We are delighted to hear that you had a comfortable stay and especially enjoyed room cleanliness and warm hospitality from our team members. Your compliments to Aldora will be celebrated with the other team members in each of their contribution of making a magnificent guest experience. Once again, thank you for your kind compliment. My team and I value your patronage and will always look forward to welcome you back to Holiday Inn Express Singapore Serangoon in the near future. Warm regards, Ning Sutinan S. Operations Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$148 - US$190 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
cityhub hotel singapore
FORMERLY KNOWN AS
Pinnacle Hotel
LOCATION
SingaporeSingaporeKallang / Lavender
NUMBER OF ROOMS
119
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Claim Your ListingHOLIDAY INN EXPRESS SINGAPORE SERANGOON, AN IHG HOTEL: UPDATED 2023 Reviews, Price Comparison and 206 Photos - Tripadvisor
Frequently Asked Questions about Holiday Inn Express Singapore Serangoon, an IHG Hotel
Which popular attractions are close to Holiday Inn Express Singapore Serangoon, an IHG Hotel?
Nearby attractions include City Square Mall (0.3 km), Mustafa Centre (0.3 km), and Sri Srinivasa Perumal Temple (0.5 km).
What are some of the property amenities at Holiday Inn Express Singapore Serangoon, an IHG Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Holiday Inn Express Singapore Serangoon, an IHG Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Holiday Inn Express Singapore Serangoon, an IHG Hotel?
Guests can enjoy free breakfast and an on-site restaurant during their stay.
Is parking available at Holiday Inn Express Singapore Serangoon, an IHG Hotel?
Yes, paid private parking on-site and paid public parking on-site are available to guests.
What are some restaurants close to Holiday Inn Express Singapore Serangoon, an IHG Hotel?
Conveniently located restaurants include Shivam Restaurant, Si Chuan Dou Hua Restaurant, and MTR Singapore.
Are there opportunities to exercise at Holiday Inn Express Singapore Serangoon, an IHG Hotel?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at Holiday Inn Express Singapore Serangoon, an IHG Hotel?
Yes, laundry service and self serve laundry are offered to guests.
Does Holiday Inn Express Singapore Serangoon, an IHG Hotel offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Are there any historical sites close to Holiday Inn Express Singapore Serangoon, an IHG Hotel?
Many travellers enjoy visiting Battlebox (2.1 km), Fort Siloso (7.6 km), and Emerald Hill (3.1 km).
Is Holiday Inn Express Singapore Serangoon, an IHG Hotel accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.