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The Quay Hotel Singapore

57 South Bridge Road The Quay Hotel, Singapore 058688 Singapore
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Traveller (66)
Dining (6)
Room & Suite (1)

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About

#221 of 338 hotels in Singapore
Location
Cleanliness
Service
Value
This six storey hotel is built in a conservation shophouse along South Bridge Road, Singapore. The hotel offers our guests with easy access to any part of the city and is conveniently next to Raffles Place, Singapore’s busiest business hub. The hotel is also within walking distance to the Singapore River, which is in turn connected to three characteristic quays – Boat Quay, Clarke Quay and Robertson Quay. At night, party lovers will be thrilled by the line-up of pubs and restaurants that lights up the river banks with their vivid colours. For those who prefer a quieter atmosphere, take a short stroll further up to One Fullerton where you can enjoy the breath-taking views of Singapore’s night sky while being accompanied by several iconic landmarks such as the Esplanade, Marina Bay Sands and the Singapore Flyer.
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Property amenities
Street parking
Coffee shop
Bicycle tours
Walking tours
Children Activities (Kid / Family Friendly)
Kids' outdoor play equipment
Airport transportation
Photo copier / fax In business centre
Complimentary Instant Coffee
Vending machine
Car hire
Taxi service
Foot massage
Full body massage
Hand massage
Head massage
Massage
Rooftop terrace
24-hour security
Baggage storage
Non-smoking hotel
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Washing machine
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Refrigerator
Cable / satellite TV
Bidet
Air purifier
Room service
Safe
Seating area
Telephone
Bottled water
Clothes rack
Iron
Laptop safe
Electric kettle
Flatscreen TV
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
Languages Spoken
English, Chinese, Filipino, Malay
111Reviews2Q+A19Room tips
Traveller rating
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Elli-Jayne W wrote a review Feb 2023
1 contribution1 helpful vote
DO NOT stay here if you want to get any sleep at all. First off, upon entering the room it was boiling hot, as the aircon only turns on if you're in the room and moving around, it also smelled like hot sewage. All the towels and pillow cases in my room were tattered, stained and/or had holes in them. There were hand prints and smudges all over the mirrors and windows as well. So overall it didn't feel very clean or taken care of, that i could kind of handle as it was in an ok location and had a bus stop out the front. What i could not deal with was the constant music until 3am blaring into the room! There is 0 sound proofing at all! It felt like i was sleeping in a night club! I had just arrived from a late night flight so i had no choice to stay, but i actually got 0 sleep. I played white noise out of my phone at full volume and I could still hear the bass from the night clubs on top of that!! It didn't stop until after 3am! You can also hear constant noise from other guests as well, but that was nothing compared to the music. I had to check out the next morning and find another hotel as i was supposed to stay 10 nights there but there was no way i could handle 0 sleep for 10 days. It was actually insane. The music coupled with the tatty bedding and towels just makes this place a horrible place to stay. 0 out of 10, would never stay again.
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Date of stay: February 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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paolodicavio wrote a review Feb 2023
Liverpool, United Kingdom44 contributions41 helpful votes
We stayed at the Quay for 3 nights and were very happy with our choice of accommodation. After reading some of the recent reviews we were a little apprehensive at what we were going to find but on arrival (and at all other times) the desk staff couldn’t have been more helpful and quickly showed us our room 301 at the front of the hotel. The room was clean, large enough, well laid out and the bathroom looked recently refurbished and clean. The location is brilliant, 5-10 mins walk to Chinatown, Clarke Quay and close to bustling Boat Quay (turn right at the front of the hotel and head for the bridge)., 15 mins walk to Raffles Hotel, 10 mins walk to Fort Canning. The train system can be accessed at Chinatown or Clarke Quay, very easy to get to Gardens by the Bay, Cablecars, Little India, Kampong Glam, etc. As our room was at the front of the hotel we were expecting it to be very noisy (as mentioned in previous reviews) but there was no night club / bar music and the road noise was no worse than a bad air con unit, perhaps we were lucky but all 3 nights were the same. We felt secure with access only by room card in the evening and lift only able to be used after room card scan, also a good sized safe in the room. Overall we were very happy with our stay at the Quay, we felt it was excellent value and would stay there again if we visit Singapore. Tips - the Gardens by the Bay are free to access but go into some of the attractions they’re superb. The cablecars are a must / the boat trip from Clarke Quay to Marina Bay Sands is well worth it / Chinatown late markets are brilliant.
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Date of stay: February 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Sean C wrote a review Feb 2023
1 contribution
I urge you not stay here. Very loud noise from the road. The bed sheets have multiple stains on them. The bed was so uncomfortable. The room and the walls were somehow dirty. I said to reception about the multiple issues expecting they could at least change the sheets. His response was “you know this is a party area”.
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Date of stay: February 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Maxell69 wrote a review Jan 2023
United Kingdom39 contributions38 helpful votes
Stayed 3 nights in the Quay Hotel and the only thing I can recommend about the place is the location! The place is scruffy, smelly and noisy! The room was basic , carpet was stained and on inspection, we discovered the mattress was dirty and covered in hairs! We had a room at the front of the hotel and it was like trying to sleep in a bus terminal ,as they ran incessantly through the day and into the early hours! Do not stay here ! There are far better places!
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Date of stay: January 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Dave wrote a review Jan 2023
Birmingham, United Kingdom101 contributions69 helpful votes
The hotel is situated on a main road and as a result was very noisy at night. There is a bus stop outside which ran very late. Then there were the bin lorries which made even more noise. The room was reasonably capacious but there had been a water leak at sometime which resulted in stains on the walls. The bed seemed fairly clean but as soon as you looked at the mattress you wondered if anyone had cleaned the room. I have stayed in worse hotels but this was grim by any standard and nowhere near the level I would expect considering what we had paid. Basically if you had crossed the river Styx this is what you might have expected.
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Date of stay: January 2023Trip type: Travelled as a couple
Room Tip: Staying in one of the front rooms at night!
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Rose D wrote a review Nov 2022
Makati, Philippines27 contributions31 helpful votes
Very nice Location,nearby center, Mrt are accessible with Bus Station to Universal in front of the Hotel, very smooth checknin/out and the staff are friendly and accomodating, Easy to navigate with small children, with 7 eleven next to the hotel.. Will definitely stay here again on our next visit to SG..
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Date of stay: November 2022Trip type: Travelled with family
Room Tip: Noisy streets because of bars and restaurants nearby so if you want to relax book somewhere...
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popier wrote a review Nov 2022
London, United Kingdom21 contributions2 helpful votes
The room is small but new and clear (just 1 room’s got some trash in every drawers). Not quite helpful reception staff during daytime but the big guy at night shift is ok. The check out time is 11 not 12 and not negotiable. Bed here is nice but the pillow which they’ve got just 1 type, is the worst hotel pillow ever.
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Date of stay: October 2022Trip type: Travelled with family
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Mark L wrote a review Oct 2022
29 contributions10 helpful votes
The name is rather confusing and people do get confused with Robertson Quay Hotel. The hotel main entrance is a bus stop and all taxis and grab cars have to stop across the road to disembark and embark passengers. The rooms with window, which I had one, are noisy because of the vibrant nightlife around it. If you want a sound-proof, “premium room”, it is without window. Room itself is poorly designed but clean though. Hardly any walking space between the TV and the bed. The TV does not work. Guess the remote control ran out of battery. The kettle had such a short cable that it cannot be plugged even to the nearest power point provided. Amazing but it is true, unfortunately. Not the place to stay unless you like the night life and just want a place to recover from a hangover!
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Date of stay: October 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Adip wrote a review Sept 2022
2 contributions
I'm here for the grand prix weekend. The hotel was reasonably priced compared to the other hotels around it. It's quite close to the track, just a couple of stations away via MRT. lots of restaurants nearby! The room itself wasn't super fancy BUT it was clean, the sheets were fresh and the beds were comfortable. And honestly thats absolutely fine with me.
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Date of stay: September 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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AustraliaBeachbelle wrote a review Sept 2022
Sydney, Australia78 contributions67 helpful votes
Stayed here for 2 nights on a stopover in Singapore. Hotel is on a busy road and looks dingy from outside. Room was tiny but clean but I wish we had spent a bit more for a better hotel! It was convenient for Chinatown and Boat Quay restaurants.
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
RM 465 - RM 619 (Based on Average Rates for a Standard Room)
LOCATION
SingaporeSingaporeBoat Quay / Central Area/City Area / Singapore River/Riverside
NUMBER OF ROOMS
41
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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THE QUAY HOTEL SINGAPORE (R̶M̶ ̶5̶2̶3̶) RM 412: See 78 Reviews, Price Comparison and 68 Photos

Frequently Asked Questions about The Quay Hotel Singapore
Which popular attractions are close to The Quay Hotel Singapore?
Nearby attractions include BullionStar (0.2 km), Hidden Singapore Outdoor Immersive Adventures (0.1 km), and Comedy Masala (0.1 km).
What are some of the property amenities at The Quay Hotel Singapore?
Some of the more popular amenities offered include airport transportation, room service, and kids activities.
Which room amenities are available at The Quay Hotel Singapore?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Quay Hotel Singapore?
Guests can enjoy free instant coffee during their stay.
Is parking available at The Quay Hotel Singapore?
Yes, street parking is available to guests.
What are some restaurants close to The Quay Hotel Singapore?
Conveniently located restaurants include Ju95, Josephine - French Cuisine & Wine Bar, and Zazz Pizza.
Does The Quay Hotel Singapore have airport transportation?
Yes, The Quay Hotel Singapore offers airport transportation for guests. We recommend calling ahead to confirm details.
Is The Quay Hotel Singapore located near the city centre?
Yes, it is 0.4 km away from the centre of Singapore.
Are any cleaning services offered at The Quay Hotel Singapore?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at The Quay Hotel Singapore?
The staff speaks multiple languages, including English, Chinese, Malay, and Filipino.
Are there any historical sites close to The Quay Hotel Singapore?
Many travellers enjoy visiting Battlebox (1.0 km), Fort Siloso (4.8 km), and Emerald Hill (2.8 km).