Novotel Singapore On Stevens
28 Stevens Road #01-01 Orchard District, Singapore 258891 Singapore
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About
#45 of 386 hotels in Singapore
Location
Cleanliness
Service
Value
Novotel Singapore on Stevens is about 5 minutes from Orchard Road, Asia's famous entertainment and shopping belt. Explore Singapore with convenient public transport, including a bus stop right at the hotel doorstep and Stevens MRT and Orchard MRT subway stations close by. Unlock your Singapore adventures by visiting Singapore Botanic Gardens, a UNESCO Heritage Site, as well as cultural districts of Chinatown and Little India. Novotel Singapore on Stevens is part of a lush urban paradise equipped with facilities such as an infinity pool, lap pool, tennis court, 24-hour gym, 6 meeting spaces, 3 ballrooms and 14 dining outlets. Relax and make the most of your stay in our modern and contemporary Novotel rooms. Enjoy full-service comfort and serenity set amongst lush greenery alongside high-speed Wi-Fi, web TV, and eco-friendly shower amenities. Plunge into bed and be assured of a comfortable and relaxing night’s sleep in our high-quality plush bedding.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Free shuttle or taxi services
Business Centre with Internet Access
Secured parking
Wifi
Pool / beach towels
Infinity pool
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Airport transportation
Shuttle bus service
Taxi service
Conference facilities
Banquet room
Meeting rooms
24-hour security
Concierge
Currency exchange
Doorperson
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
VIP room facilities
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Family
Languages Spoken
Chinese, Malay
Location
84Good for walkers
Grade: 84 out of 100
18Restaurantswithin 0.5 km
3Attractionswithin 0.5 km
Contact
28 Stevens Road #01-01 Orchard District, Singapore 258891 Singapore
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789Reviews19Q+A98Room tips
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I had the pleasure of having the high tea set for two at Novotel. The portions we're plentiful and we were very staisfied with the value. The food was excellently prepared and tasty. Service was also on point, attentive and quick. Kudos to Chef Ismael and Jeselle for your excellent food and service!
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Date of stay: February 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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I’m a returning customer& the staff is really what has me coming back ❤️🌟this hotel has a great set of people, they are wonderful & so sweet & always working hard!!! special thanks to miss jasmine Kaur she is so sweet & hard working 👏 ❤️thank you for your hospitality & will visit again soon
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Date of stay: January 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
I come here because of the staff. The executive lounge is very convenient and is staffed by very professional staff - Jasmine (checks all the time), Glenn (there to help check into hotel and breakfast), Elaine, Jessica, Edlyn and Hui Xian. I am a repeat customer here for a long time. BTW, great gym, pool and tennis court.
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Date of stay: February 2023Trip type: Travelled solo
Room Tip: Few restaurant options but take a short trip by bus to orchard street and you will have plenty’s
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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We stayed in January for the annual kick off of the region and also used the main ball room for our event. The experience was great! All the people that stayed in the hotel were happy with the rooms, facilities and how good the breakfast was. On the other hand, we also used the AV services. Isa and Farhan where outstanding! Wish we can do the next event in the same place as every body said was the best event ever!! Thanks Novotel!
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Date of stay: January 2023Trip type: Travelled on business
Rooms
Service
Sleep Quality
Room Tip: Company stay
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Nick S wrote a review Jan 2023
All you would expect from Novotel - Clean, well equipped room, great breakfast etc - but the staff went extra mile to assist with getting my lost luggage back to me - I'm sure without Jasmine I would still be waiting for my luggage to chase me around the world.
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Date of stay: January 2023Trip type: Travelled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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The staff are aloof and snobbish. The hallway to the room is dirty and garbage bags are piled along the hallway. There is nobody that will answer the phone at night. Breakfast is shared with guests from the adjoining Mercure hotel. The furnitures, even the electric kettle is dusty. Towels provided is old with edges that are loose. I paid with my credit card and was billed twice which I disputed with my bank. There is a shuttle service but will not reach the Orchard road so walking would take about 15-20 minutes to the desired shops. No MRT station nearby too.
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Date of stay: October 2022Trip type: Travelled as a couple
Value
Location
Service
Room Tip: Get a hotel with nearby MRT station. Read reviews of previous travellers.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Piotr Kupiec, Other at Novotel Singapore On Stevens
Responded 5 days ago
Dear Perpetuac2015, Thank you for taking the time to tell us about your experience at the Novotel Singapore On Stevens. We are sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Piotr Kupiec General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I would like to express my appreciation for the outstanding customer service provided by your privilege lounge team. Privilege lounge access enhanced our vacation experience. We enjoy very much on the happy hour session, nice food and nice wine. Every staff with whom we came in contact was attentive, friendly and helpful including Hui Xian, Edlyn, Glenn, Elaine and Jessica. They are always with a big smile😊 Keep up the good work! However, the toilet outside the lounge is not so clean, maybe can clean it more frequent. We had a wonderful vacation stay here, thank you again for such outstanding service.
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Date of stay: January 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Pushpa & Xavier assisted with the Check in. Pushpa did some magic she gave us an upgrade & a Birthday surprise for my partner! What a splendid service which makes this hotel our favorite. The friendly and approachable staff do make alot of difference to your stay! I hope everyone get to experience this 5 star service at Mercure on steven! Great work looking forward to meet pushpa and xavier on our next Visit!!
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Date of stay: January 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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We booked Novotel Stevens for our company's chinese new year luncheon for 160 pax. From the enquiry till the event date, the liaison Adrian was extremely prompt in his communication on multiple fronts. He answered all my queries clearly and even helped me to anticipate potential areas to take note bc of his vast experience. On the event date itself, there was smooth handover from Adrian to the banquet manager Farhan, together with the AV Isa. Farhan was such a joy to work with, he was very adaptable especially when we had last minute changes in schedule and still our food service went extremely smooth. Isa also provided very apt support and kept vigil on our devices throughout the event to ensure the audio/videos were playing on schedule. Many guests complimented the food choices as well! Very pleasant and wonderful experience thanks to the staff!!!…
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Date of stay: January 2023Trip type: Travelled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Beautiful stay with great support from staff front office and check in jasmine was very helpfull and went out to make sure we knew where to dine front office staff was very pleasant made our stay a memorable one
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Date of stay: January 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
US$172 - US$255 (Based on Average Rates for a Standard Room)
LOCATION
SingaporeSingaporeNassim / Tanglin
NUMBER OF ROOMS
254
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Claim Your ListingNOVOTEL SINGAPORE ON STEVENS: UPDATED 2023 Hotel Reviews, Price Comparison and 808 Photos - Tripadvisor
Frequently Asked Questions about Novotel Singapore On Stevens
Which popular attractions are close to Novotel Singapore On Stevens?
Nearby attractions include Origin Bar (0.3 km), Mohan's Custom Tailors (0.8 km), and Rachel P Jewels (1.2 km).
What are some of the property amenities at Novotel Singapore On Stevens?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Novotel Singapore On Stevens?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Novotel Singapore On Stevens?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Novotel Singapore On Stevens?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Novotel Singapore On Stevens?
Conveniently located restaurants include Waterfall Ristorante Italiano, Merci Marcel Orchard, and Flnt.
Are there opportunities to exercise at Novotel Singapore On Stevens?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Novotel Singapore On Stevens have an airport shuttle?
Yes, Novotel Singapore On Stevens offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Novotel Singapore On Stevens have airport transportation?
Yes, Novotel Singapore On Stevens offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Novotel Singapore On Stevens?
Yes, dry cleaning and laundry service are offered to guests.
Does Novotel Singapore On Stevens offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.