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15 Stamford Rd, Singapore 178906 Singapore
6 people are viewing this hotel
Booking.com
US$288
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Free cancellation until 03/07/22
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Expedia.com
US$317
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Free cancellation until 04/07/22
Priceline
US$257
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Free cancellation until 03/07/22
Trip.comUS$288
TravelocityUS$317
Destinia.comUS$346
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (1070)
Room & Suite (214)
Videos (1)
What is Travellers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travellers and are ranked in the top 1% of properties worldwide.
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
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Updated 07/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Capitol Kempinski Hotel Singapore
Updated 07/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#7 of 373 in Singapore
Location
Cleanliness
Service
Value
2022 Travellers' Choice Best of the Best
Located downtown in the charming civic and cultural district, the iconic Capitol Building and Stamford House unveil as The Capitol Kempinski Hotel Singapore. Blending beautifully conserved architecture with modern touches, this exclusive retreat promises luxury at its finest. The discovery continues with unparalleled shopping and dining experiences within footsteps.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Saltwater pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Children Activities (Kid / Family Friendly)
Highchairs available
Airport transportation
Parking
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Taxi service
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Shops
Butler service
Doorperson
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Soundproof rooms
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Flatscreen TV
Bath / shower
Bathrobes
Interconnected rooms available
Room service
Safe
VIP room facilities
Wardrobe / wardrobe
Bottled water
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
Refrigerator
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Historic Hotel
Romantic
Languages Spoken
English, Chinese, Filipino, Malay

Location

Full view
100Great for walkers
Grade: 100 out of 100
371Restaurantswithin 0.5 km
91Attractionswithin 0.5 km
655Reviews6Q+A74Room tips
Traveller rating
  • 539
  • 75
  • 19
  • 13
  • 10
Time of year
Traveller type
Language
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Popular mentions
Raymond L wrote a review Today
1 contribution
We went searching for 5 stars hotels that is glamorous, hospitality oriented and yet fits our requirement. Kempinski caught us with it's special deals, facilities and hospitality of their staffs. I would personally thank 2 person that serves us for our wedding dinner. Taj and Lewis, without you both I doubt the special day would be as fantastic as it is. I would be grateful that if the management team can develop more staffs like Taj and Lewis, reasons as service staffs might probably be the key of the sucess as they brings the guests holistic experiences. Deals works well initially, facilities contributes to visual and comfort experience but services impact the overall. Once again, I thank you, Kempinski, all staffs, Taj and Lewis to bring us such wonderful experiences on our special day. Best Regards, Raymond Lee
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Date of stay: May 2022Trip type: Travelled
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mic_leow wrote a review Mar 2022
Singapore, Singapore256 contributions219 helpful votes
Hotel's Favourite
Back for a second time for their Glamkation package. This round, we decided to go for their “Little Artist Glamkation “. As the name implies, the package came with some drawing materials and a canvas piece displayed on an easel stand. We were expecting some sort of water/ acrylic materials to be available for the canvas painting but there were not any. A little treats were also prepared in the room for the kids and a complimentary birthday cake as well as it was indicated as a birthday celebration. Much appreciate! We actually upgraded our stay this time to their Stamford Suite. Though the room is supposedly to be bigger than the Grand deluxe that we stayed the previous round. We personally much preferred the Grand deluxe room as it appears more spacious and roomy compared to the suite. The suite is being divided into 3 sections basically the toilet area,living area and then the bedroom. Hence, the space in the bedroom is being compromised with the tent being set up there. Highly recommend for families to go for the Grand Deluxe for the Glamkation package in term of the room layout. Suite came with happy hours consumption of alcoholic beverages from 6-8 at the lounge. A bit lacking in this area i feel compared to other hotels lounge access privileges. The atmosphere is nice but pity that only drinks are served. And for non- alcoholic drink, not even hot tea or coffee is an option. I think providing some simple canapés or snacks will elevate the whole experience. Overall, Kempinski is a beautiful hotel. However, with the competitive packages available across all the local hoteliers. It will be good to offer complimentary room upgrades or even extended late check out which most hotels are providing especially during off peak season.
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Date of stay: March 2022Trip type: Travelled
2 Helpful votes
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Response from Andras Biro, General Manager at The Capitol Kempinski Hotel Singapore
Responded 12 Mar 2022
Dear mic_leow, Warm greetings from The Capitol Kempinski Hotel Singapore! First and foremost, thank you for your loyalty and for highlighting the pleasant experience you had with us through such a detailed review and for providing constrictive comments. I wish to express my sincere gratitude for the wonderful feedback you have offered for the facilities, the team and our services. Furthermore, I appreciate sincerely your feedback on complimentary lounge service. This is absolutely one of our current projects we are engaged with and we are looking forward to launching it soon. My team and I look forward to the opportunity of welcoming you back to our property and creating many more wonderful memories for your family. Warm regards, Andras Biro General Manager The Capitol Kempinski Hotel Singapore
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Collin wrote a review 7 May
3 contributions2 helpful votes
It was my 1st visit to Capitol Kempinski Hotel Singapore; I was there for a Wedding Banquet. The staff team displayed the highest level of professionalism and excellent hospitality; from their speaking tone, body language, to their prompt guest-centric actions. I would recommend any couple planning for their wedding, to consider this excellent venue.
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Date of stay: May 2022Trip type: Travelled
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Response from Andras Biro, General Manager at The Capitol Kempinski Hotel Singapore
Responded 1 week ago
Dear EmceeCollin, Warm greetings from The Capitol Kempinski Hotel Singapore! Thank you wholeheartedly for taking the time and providing us with your feedback through multiple channels. I have already personally passed your compliments to the Banqueting Team who exceeded your expectations with their professionalism and proactive service oriented actions. Thank you again for highlighting it. They are truly overjoyed to be at your service. We are looking forward to welcoming you back! Warm regards, Andras Biro General Manager The Capitol Kempinski Hotel Singapore
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Raymondlgh11 wrote a review 5 May
Singapore, Singapore13 contributions
+1
My fiancee and I have stayed at The Capital Kempinski Hotel Singapore 3 times over the past year and the service has always been consistently good. So far, all our pre-arrival requests have always been accommodated and well executed. The best example would be the birthday amenities, the room was nicely decorated and exceeded our expectations. Check in process is always fast and efficient. When there was a long line, they tried their best to make us feel comfortable by inviting us to the lounge for some tea. We were seated at the lounge and the check in staff came over to the lounge to request for our identification documents and credit card. We did not have to go over to the front desk for check in. The check in staff or lady in red would always personally bring us up to our room and ensure that everything is fine before leaving. We really appreciate this warm gesture. The Stamford Suites are so luxurious and well maintained. The housekeeping team does a wonderful job to ensure that the suites are sparkling clean at all times. We love the turn-down service! The Sonos sound system, Airplay compatible TV and Bath Tub are our favourites. The main highlight of our stays at The Capital Kempinski Hotel Singapore would be the buffet breakfast. In our opinion, they offer the best hotel buffet breakfast in Singapore (in terms of food quality and variety). Tip: They even have off the menu items like Steak & Eggs and Laksa (Just ask the waiter for the availability of these off menu items). Special shoutouts to the following wonder people for making our stays at The Capitol Kempinski Hotel Singapore enjoyable and comfortable! Risse - Handled our check in for all of our stays! She is polite, friendly and professional. Outstanding customer service and very sincere. Stephen - Very friendly and accommodating. He is not afraid to go the extra mile to ensure that you have an enjoyable stay. Lenten - Very professional and good at resolving issues. Handled our pre-arrival requests very well. Andras - Thank you so much for coming over to say Hi and make us feel welcome. We were actually pleasantly surprised that the General Manager came over personally to welcome us. Stella - Attentive, friendly and cheerful. Chaplin - Super friendly and approachable. Offered us off menu items during breakfast without us requesting. We cannot wait for our next stay in May 2022 to celebrate our little nephew’s birthday! Apologies for my bad english. Thank you! Best Regards, Raymond & Ruilin
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Date of stay: March 2022Trip type: Travelled
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Response from Andras Biro, General Manager at The Capitol Kempinski Hotel Singapore
Responded 1 week ago
Dear Raymond & Ruilin, Warm greetings from The Capitol Kempinski Hotel Singapore! First and foremost, it was wonderful meeting you and again, thank you wholeheartedly for your loyalty! What a beautiful and detailed feedback of your hotel experience, room comfort and services. We are all honored to receive the praise and hear who much you appreciated the service rendered. It will be my pleasure to personally pass your compliments to Risse, Stephen, Lenten, Chaplin and Stella who continuously exceeded your expectations. We are excited to welcoming you back again this May and create more wonderful memories for you and your little nephew. Warm regards, Andras Biro General Manager The Capitol Kempinski Hotel Singapore
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Barbara wrote a review 2 May
Singapore, Singapore9 contributions7 helpful votes
Booked the hotel for a staycation over the long weekend and took the package where the hotel sets up a treasure hunt glamp-cation theme for the children. First, we were given the wrong bed type - we had requested for a king but given a twin. The grand deluxe room had a musky smell which felt like it hadn’t been stayed in for a long while. Had to wait till the evening to get a room with the right setup. Next, the hotel did not provide simple toiletries, slippers or bathrobe for the children even though this is a family/children centric hotel package. Had to separately request for these too. As the package included free flow ice cream for the children, we headed to Broadway for a light lunch and ice cream. The kids were served ice cream without being asked what flavour they would like and the general attitude of the service staff was quite poor and nonchalant. Think the f&b is understaffed hence the poor service and attitude. Won’t be returning to Broadway again. The only saving grace of the hotel was the nice staff at the pool, Cathleen, who went the extra mile to get us the kids’ slippers and bathrobes. Such a shame that the overall experience wasn’t the most pleasant. Hope the hotel mgt takes the above feedback positively and improve on service standards.
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Date of stay: May 2022Trip type: Travelled
Room Tip: Avoid peak period, the hotel is severely understaffed and staff are not prepared to handle large...
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Response from Andras Biro, General Manager at The Capitol Kempinski Hotel Singapore
Responded 1 week ago
Dear simba3400, Warm greetings from The Capitol Kempinski Hotel Singapore! First and foremost, I sincerely appreciate your honest feedback and I am saddened to hear about service shortfalls you experienced, in particular due package pre-arrangements and ice-cream service. I completely understand your concern that comes with a setback like this and the urge to share the grievances, not only to the hotel team personally, but also via online review. My sincere apologies for the inconvenience caused. I am aware that Mr. Roszel, Front Office Manager, was in touch with you to understand better your feedback and act on it. We thank you in advance for giving us an opportunity to reestablish your trust in the Kempinski standards of quality and having many more opportunities to serve you. Again, I am truly sorry for disappointing experience and please do contact me personally if there is any further feedback. Myself and Roszel are looking forward to hearing from you. Warm regards, Andras Biro General Manager The Capitol Kempinski Hotel Singapore
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PRICE RANGE
US$288 - US$414 (Based on Average Rates for a Standard Room)
LOCATION
SingaporeSingaporeCity Hall / Downtown Core/Downtown Singapore / Colonial District/Civic District / Central Area/City Area
NUMBER OF ROOMS
155
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Frequently Asked Questions about The Capitol Kempinski Hotel Singapore
Which popular attractions are close to The Capitol Kempinski Hotel Singapore?
Nearby attractions include National Museum of Singapore (0.4 km), National Gallery Singapore (0.5 km), and Peranakan Museum (0.2 km).
What are some of the property amenities at The Capitol Kempinski Hotel Singapore?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at The Capitol Kempinski Hotel Singapore?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Capitol Kempinski Hotel Singapore?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Capitol Kempinski Hotel Singapore?
Yes, free parking is available to guests.
What are some restaurants close to The Capitol Kempinski Hotel Singapore?
Conveniently located restaurants include Entre-Nous creperie, Whitegrass, and Fu Lin Men Chinese Restaurant (SRC).
Are there opportunities to exercise at The Capitol Kempinski Hotel Singapore?
Yes, guests have access to a fitness centre and a saltwater pool during their stay.
Does The Capitol Kempinski Hotel Singapore have airport transportation?
Yes, The Capitol Kempinski Hotel Singapore offers airport transportation for guests. We recommend calling ahead to confirm details.
Is The Capitol Kempinski Hotel Singapore located near the city centre?
Yes, it is 0.9 km away from the centre of Singapore.
Are any cleaning services offered at The Capitol Kempinski Hotel Singapore?
Yes, dry cleaning and laundry service are offered to guests.
Does The Capitol Kempinski Hotel Singapore offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.