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klapsons, The Boutique Hotel

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#166 of 309 Hotels in Singapore
Certificate of Excellence
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klapsons, The Boutique Hotel
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193 Reviews from our TripAdvisor Community

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Showing 181: English reviews
Reviewed 1 week ago

The pictures on the internet do not reflect the true facilities of the room. I had paid for a premium suite to have a dirty outdoor balcony and jacuzzi with ants. The AC power was cut off during the stay too. The room size was smaller than what was seen on the picture. I had made some request when i...

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Helpful?
Thank KalynLQG
Singapore, Singapore
Reviewed 27 October 2016

The lobby was under construction during my stay there. Therefore the check in to the hotel was done outside. The whole place was dusty and noisy too. I'm perfectly fine with it since most of the time will be spent in the room or outside, so the lobby don't matter much to me. What I wasn't happy with was the...

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5Thank SamuelTey
Singapore, Singapore
Reviewed 24 July 2016 via mobile

Great room with comfy bed. Loves the outdoor jacuzzi and coffee machine! Room can be a little dim at night. Also, just a pity that there are a lot of mosquitoes. We woke up with alot of bites. Feedback to hotel management but till now no reply from them.

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1Thank takemeanywhere12
klapsons_management, General Manager at klapsons, The Boutique Hotel, responded to this review

Dear takemeanywhere12, Warmest greetings from klapsons, The Boutique Hotel! Thank you so much for taking time to write this review. We do apologise for the inconvenience from the mosquitoes. Our pest control conducts weekly visits to the hotel for our pest needs and since receiving your feedback, they have already conducted one extra round of fumigation. We will continue monitoring...

Singapore, Singapore
Reviewed 4 July 2016 via mobile

Front desk was friendly and provide informative details, which I was appreciative. The outlook of the frontdesk maintance (touch up) needs to be done. Because it was shell shape cracking (spotted a few) can be seen clearly. Please do not expect suite service though you had a suite room, its more of the Jacuzzi that the term was used. Room...

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Helpful?
Thank ryannette
klapsons_management, General Manager at klapsons, The Boutique Hotel, responded to this review

Dear ryannette, Warmest greetings from klapsons, The Boutique Hotel! Thank you for your feedback. As it is our utmost priority that our guests have a comfortable stay with us, we will definitely take your feedback into serious consideration and investigate the cause of the food smell. We are glad that you enjoyed the Jacuzzi in our Oasis suite. Here at...

Reviewed 1 June 2016 via mobile

The hotel is a bit hard to find and far from Train station. The hotel is very small and located in the same building of the office building. The bed is good. The shower room is in the middle of the room. Breakfast is very bad. They will let you order from the bar in front of the hotel. The...

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Helpful?
Thank Panta F
klapsons_management, General Manager at klapsons, The Boutique Hotel, responded to this review

Dear Panta F, Warmest greetings from klapsons, The Boutique Hotel! Thank you for taking time off to write this review for us. At klapsons, our unique selling point would be the open concept showers in our rooms. However, we do have rooms with enclosed showers as well so do feel free to request for them. We are also the first...

Reviewed 26 May 2016 via mobile

The frontline staff was helpful and assisted promptly with the check-in. At the hotel entrance, there were elements of hip and trendy feel to it but the property looks like it requires more rejuvenation. Upon entering the room, there was smell of dampness and some unpleasant odour from the toilet. The open concept shower is a novelty. But a shower...

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1Thank Serene C
klapsons_management, General Manager at klapsons, The Boutique Hotel, responded to this review

Dear Serene C, Warmest greetings from klapsons, The Boutique Hotel! Thank you for your invaluable feedback. The points you’ve emphasized in your review have been taking into serious consideration and have been shared with the respective teams. We have some rooms with concealed showers, please request for them on your next visit. At klapsons, we strive hard to offer our...

Nakhon Si Thammarat Province, Thailand
Reviewed 18 May 2016 via mobile

I have stayed there for almost a week and felt completely like home. A nice breeze at the balcony, clean and relaxing vibe. Staffs are professionally service-minded and very helpful. Apart from a brilliant service, I think what got me there was a cool design of reception area. It's a different experience from any other hotels I used to stay....

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Thank Selfenemy
klapsons_management, General Manager at klapsons, The Boutique Hotel, responded to this review

Dear Selfenemy, Warmest greetings from klapsons, The Boutique Hotel! Thank you so much for your positive feedback and we are glad that you enjoyed your stay at klapsons! I have shared your kind words the klapsons team and they are already missing you. We hope you are enjoying your stay with your wife at your new accommodation. At klapsons, all...

Singapore
Reviewed 11 May 2016

Feels like I'm about to enter an UFO when I checking in the hotel at the lobby, interesting lobby design concept. The duty manager , Jonathan was prompt responding to my request ,changing the room with the bigger whirlpool as the suite room have different design and concepts.Really appreciate that extra care and service. BIG THUMBS UP!

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1Thank placebo206
klapsons_management, General Manager at klapsons, The Boutique Hotel, responded to this review

Dear Placebo206 Warmest greetings from klapsons, The Boutique Hotel! Thank you for your wonderful review. It is very encouraging when guests acknowledge the good work of our team. We have conveyed your kind words to our Duty Manager Jonathan already. We are delighted that you enjoyed your stay and the facilities in your room. At klapsons, we always strive to...

Singapore, Singapore
Reviewed 29 April 2016

Not really the best boutique hotel but looks amazing right when you arrive at the lobby. The reception is too cool. It has mini steps going up to what I think seems like a capsule. There's where the reception desk is located at. So cute! Room wise, not too bad. Clean but rather small. Toilet and shower area are separated....

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1Thank FilzaIzzati
klapsons_management, General Manager at klapsons, The Boutique Hotel, responded to this review

Dear FilzaIzzati, Warmest greetings from klapsons, The Boutique Hotel. Thank you for your invaluable feedback. We are pleased to know that you liked the capsule design of our lobby and shower area. At klapsons, we strive hard to offer our guests a unique experience and we will continue to work harder to meet your expectations. We look forward to your...

Reviewed 24 April 2016 via mobile

My girlfriend and I booked a room at the very last minute and got our room upgraded! Hotel staffs are very friendly and helpful. + Love the softness of the bed. + Spacious balcony + Bathroom equipped with ambient lighting and radio too. Worth the stay!

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Thank rachellI8529UZ
klapsons_management, General Manager at klapsons, The Boutique Hotel, responded to this review

Dear Rachel, Warmest greetings from klapsons, The Boutique Hotel! Thank you for your wonderful review! We are glad to hear that you had a comfortable stay with your girlfriend and enjoyed our in-room facilities. I will definitely pass along your kind words to our staff to further encourage our staff to strive for service excellence. Do check in from time...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Restaurant
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Multilingual Staff
  • Room Service
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
Located along the southern fringe of the Central Business District, klapsons, The Boutique Hotel affords quiet sophistication, refined luxury and functionality. Passionately crafted by William Sawaya of contemporary design forerunner Sawaya & Moroni, guests luxuriate in a practical yet innovative alternative to mainstream perceptions of a hotel stay. Each guestroom is individually characterised such that no two rooms are alike. Boasting over 750sqm of event space with superlative views of the Singapore Port and the heritage of the Tanjong Pagar residential estate, klapsons is the first boutique hotel in Singapore to offer three intimate yet distinct venues for corporate seminars, meetings, social engagements and weddings.The Sleeping Rhino is the hotel's bistro-styled restaurant that conjures wholesome casual dining at Lobby Level; Lucas Deli serves up gourmet and takeaway bites; while the sky-terrace bar, Fabrika, perched on 17th floor was opened in August 2010. To ensure that we continuously provide a pleasant environment for all our guest, the hotel reserve the right to levy a surcharge for any gatherings consisting of more than two person per guest room without further notice. External food and drinks are not permitted within the hotel premises. ... more   less 

Additional Information about klapsons, The Boutique Hotel

Address: 15 Hoe Chiang Road Tower Fifteen | #01-01 Tower 15, Singapore 089316, Singapore
Region: Singapore > Singapore
Price Range: RM689 - RM983 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — klapsons, The Boutique Hotel 4*
Number of rooms: 17
Reservation Options:
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Also Known As:
Klapsons, The Boutique Hotel Singapore
Hotel Style:
#101 Luxury Hotel in Singapore
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Questions & Answers

Here's what travellers have asked, with answers from klapsons, The Boutique Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Just get the suite already!!!”
 of 5 bubbles nerittal, 23 Feb 2016 | Read review
“higher floors have less traffic noises, but i doubt the sound proofing from room-to-room is any better. remember, good company!!!”
 of 5 bubbles child_c, 8 Jul 2015 | Read review
“Only 2 floors... each room is differently themed (boutique hotel) so ask for what you may be looking for”
 of 5 bubbles AndySengupta, 16 May 2015 | Read review
“Ask for rooms with better wifi coverage”
 of 5 bubbles cas2rl, 9 Apr 2015 | Read review
“apparently the 201 suite! we wanted a swimming pool to use in the day so this room, having a jacuzzi, would have been good!”
 of 5 bubbles laylas370, 22 Jan 2015 | Read review
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