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Dining (59)
What is Travellers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travellers and are ranked in the top 1% of properties worldwide.
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#8 of 372 hotels in Singapore
Location
Cleanliness
Service
Value
2023 Travellers' Choice Best of the Best
Located in downtown Singapore, The Clan Hotel sits in the confluence of the old and the new. It is a tribute to Singapore's heritage, designed to let guests experience a blend of historic charm and modern luxury. Experience a stylish take on Asian hospitality and let us take care of you as one of our own.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Airport transportation
Business Centre with Internet Access
Meeting rooms
Rooftop pool
Bar / lounge
Restaurant
Complimentary tea
Taxi service
24-hour security
Concierge
Currency exchange
Non-smoking hotel
First aid kit
Umbrella
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Flatscreen TV
Bidet
Interconnected rooms available
Room service
Safe
Seating area
Telephone
Clothes rack
Iron
Wake-up service / alarm clock
Minibar
Electric kettle
Bath / shower
Complimentary toiletries
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Room types
City view
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Business
Languages Spoken
Chinese
Location
100Great for walkers
Grade: 100 out of 100
1022Restaurantswithin 0.5 km
122Attractionswithin 0.5 km
10 Cross Street, Singapore 048417 Singapore
E-mail hotel
Getting there
Telok AyerSingapore Mass Rapid Transit1 min
Raffles PlaceSingapore Mass Rapid Transit5 min
Car HireSee all Singapore car hire
1182Reviews15Q+A100Room tips
Reviews
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Overall stay was great! Could do with more lighting in the bathroom as very dark as well as PowerPoint access to do your hair. Location was great also , very central to train , food market and other venues.
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Review collected in partnership with this hotel
Date of stay: September 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Hotel's Favourite
Words cannot describe how perfect the hotel is, right from the minute we entered all the way to the convenience of checking-out. We were welcomed with a gong. At reception, Sam greeted us and offered us a late checkout knowing that it was our anniversary staycation. There was also a tea ceremony where we were served delicious tea and mooncake. The hotel was booked out the weekend when I checked again but there was no crowd at all (except the pool). Room felt just nice. Layout wasn't too cramped. We had free minibar drinks too! The in-room tea from Pryce fitted the style and feel of the hotel very well. The view from the room was also very scenic! The only thing I had to point out was the toilet bowl detects any slight movement and will start spraying water/sanitising/cleaning so we had to leave the door close whenever we walked past it. We tried the pool at 4+pm, it was full with people on the sunbed (nobody was swimming), so we went to the gym instead. It was well-equipped. We managed to go the pool again at 8am the next day and it was pretty empty. We left the room for dinner and had the 'no-disturb' sign on. When we came back, we had a note saying that they wanted to delivery something but couldn't do so and asked us to call them back. A while later, they delivered a note and a bag of chocolates for our anniversary celebration. Checkout was a breeze. We only had to drop our cards in the express checkout box and we were out. Thank you The Clan Hotel for a wonderful staycation and we'll definitely come back again :)…
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Review collected in partnership with this hotel
Date of stay: August 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Christina Lee, General Manager at The Clan Hotel by Far East Hospitality
Responded 6 Sept 2022
Dear dolorestanpw Thank you for the great review. We're so pleased to hear that you enjoyed your stay, and we absolutely loved celebrating your anniversary with us at the hotel. We can't wait to welcome you back! Regards, Chris The Clan Hotel – Be One of Us
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Top tier check in experience at this hotel with luggage service, nice refreshments, and a really good tea ceremony by Ariz! They really made our experience at room 1405 feel luxurious and made our trip to Singapore incredible!
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Date of stay: September 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Excellent location - easy walk to Chinatown 10mins , Hawker Markets 10mins and MTR station 1min. Very nicely appointed hotel , very comfortable beds Staff very helpful and friendly. Would stay there again
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Review collected in partnership with this hotel
Date of stay: September 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
location is good. I stayed my family. Mrt Station is very close. staffs are so kind.If there's something to be desired, there aren't many kinds of breakfast. Still, it's good to experience it at least once.It's a nice hotel overall
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Review collected in partnership with this hotel
Date of stay: September 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Given the hotel's 5* rating I had high expectations, which on the whole were not met. I will start with some positives: the location is great and the breakfast was good in terms of range of items and quality. We appreciated having access to showers, the pool and the gym both before check in and after check out. Unfortunately that is where the positives end. We arrived early in the morning so expected a wait before we could check in. We clearly very tired when we arrived, yet no-one from the front desk contacted us to let us know our room was ready, we had to proactively go and ask. That was a very clear and obvious opportunity to deliver good service that I would have expected a 5* hotel to pick up on. We got to the room and my heart just sank. I’d say it was only big enough for a 2/3 night stay at most and there was very little in the way of clothes storage so I pretty much had to have all my clothes in my suitcase for the duration. My husband and I were falling over each other throughout our stay as the small amount of floor space we had was being taken up by our luggage. Breakfast was where the majority of my issues were though. I was told off for wanting to clean up my table a little bit before I left it. Surely if I don't want to leave the table in a mess, that should be my choice as the guest? The lady who came rushing over made me feel like I had offended her as she announced that SHE would clean the table. Yes I am fully aware that the table will be cleaned by the staff but this does not mean I am comfortable leaving it in a mess. I was made to feel like I was in a prison, not hotel! In the end I learnt to look around to make sure that no-one was watching before I removed crumbs and other debris from my table. Completely unacceptable that I had to do that. We were also accused of not paying for the breakfast because the lady misheard my husband when he said the room number (mistook eleven for ten, they don’t even sound similar), even though he spoke slowly and clearly. A colleague stood next to her told her we had paid as he remembered us from the previous day but still she wouldn't let this go and stood over our table "confirming" that she checked with the front desk and we had not paid. Only at this point did she bother to double check she had recorded the room number correctly, which she had not. Again, totally unacceptable. I'm told that Singapore is famous for its attentive but discreet service culture. This wasn't the experience I had at The Clan unfortunately.…
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Date of stay: September 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
It’s been an excellent stay. The hotel staff are very polite and attentive (Ariz). The tea ceremony set against the beautiful decor, was a relaxing and enjoyable experience. The team also gave great local recommendations to explore around Singapore.
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Date of stay: October 2023Trip type: Travelled as a couple
Value
Location
Service
Room Tip: Late night views in the roof top pool can get a little busy.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We stayed for just one night but were accommodated with bag storage due to our early arrival, and also storage the following day because of our late departure. On both occasions we were offered shower and bathroom facilities for our use which was fantastic after an overnight flight. Towels were provided and the showers were fantastic. When we got to our room it was great, and the bed was excellent, huge and so comfortable As far as location, the hotel is close to a bus stop and the tube station is diagonally opposite, so close that we took the tube back to the airport at a cost of S$ 1.99 each ! The City Mapper App works in Singapore so getting public transport is a breeze, and payment is just a tap and go with your credit or debit card. We would absolutely recommend this hotel
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Date of stay: September 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
The Clan Hotel was a perfect Place to spend 5 nights to explore Singapore and relax. The MRT station is just across the road so access into all areas is easy and the location right on the edge of Chinatown so lots to see on the doorstep and many places to eat within walking distance. Loved the dark, elegant but understated decor which has a cocooning effect; and that together with the quietness of the rooms was very relaxing and meant we enjoyed a great nights sleep throughout our stay. Breakfast buffet excellent and staff very helpful. Highly recommended.
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Review collected in partnership with this hotel
Date of stay: September 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
My wife and I stayed at the Clan Hotel for 3 nights. We had a very pleasant stay overall, enjoying the unique and distinct set-up of a quirky, and inviting place to base ourselves in Singapore. It was a hop-skip-and-jump from Marina Bay, and convenient for the MRT, which made it accessible from the airport, and easy to get around the island. The room was very modern, and the shower in particular, was exceptional. It was a hub of excitement for businesses in the area, and was in close proximity to a number of cafes, bars and restaurants, as well as a good starting point for exploring Chinatown. On the flip-side, the room was a bit pokey, and the view from our room was only average, which was not the fault of the hotel, it was just surrounded by taller buildings and a concrete jungle! We didn't sample the food, but it looked pleasant, and the restaurant area was pleasantly located a few floors up, with an appealing decor. The check in and out process was painless, and the staff were all helpful where necessary. The gym was ample, with modern equipment and huge windows to stare out onto the metropolis. The infinity pool was great, although the limited loungers filled up quickly, and it wasn't that conducive to lap swimming, unless you got there early. The big question is... Would we stay there again? The honest answer is "maybe!" It was expensive, but convenient... We'll see what we find next time we head to Singapore!…
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Date of stay: August 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Joyce Chua, General Manager at The Clan Hotel by Far East Hospitality
Responded 3 days ago
Dear ianaD241SM, Thank you for sharing upon a feedback of your recent stay experience with us at The Clan Hotel by Far East Hospitality. I am delighted to be in receipt of your feedback of a most enjoyable stay on this occasion, from the well-placed location of the Hotel of close proximity to both cultural and contemporary attractions in Singapore, to the wide array of food and beverage offerings in our vicinity. On your return visit to Singapore, it will be our pleasure in sharing upon our best recommendations of Inner Circle Experiences, curated especially for the discerning and curious travelers of The Clan, by our Clankeepers. Please do not hesitate to connect with us ahead of your return, for our very best curation of recommendations for your time in Singapore. My Team and I look forward to a next best opportunity in welcoming you back with us to The Clan, for your continued memorable experiences in our very best hospitality and dedicated care. Please do not hesitate to connect ahead of your return for our very best care. -- Yours sincerely, Joyce Chua Senior Hotel Manager The Clan - Be One of Us
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$256 - US$357 (Based on Average Rates for a Standard Room)
LOCATION
SingaporeSingaporeRaffles Place / Downtown Core/Downtown Singapore / Central Business District / Central Area/City Area
NUMBER OF ROOMS
324
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Claim Your ListingTHE CLAN HOTEL BY FAR EAST HOSPITALITY: UPDATED 2023 Reviews, Price Comparison and 1,102 Photos (Singapore) - Tripadvisor
Frequently Asked Questions about The Clan Hotel by Far East Hospitality
Which popular attractions are close to The Clan Hotel by Far East Hospitality?
Nearby attractions include East Inspirations (0.4 km), Comedy Masala (0.5 km), and Hidden Singapore Outdoor Immersive Adventures (0.4 km).
What are some of the property amenities at The Clan Hotel by Far East Hospitality?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at The Clan Hotel by Far East Hospitality?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Clan Hotel by Far East Hospitality?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at The Clan Hotel by Far East Hospitality?
Yes, free parking is available to guests.
What are some restaurants close to The Clan Hotel by Far East Hospitality?
Conveniently located restaurants include Ju95, NOX - Dine In The Dark, and Meadesmoore.
Are there opportunities to exercise at The Clan Hotel by Far East Hospitality?
Yes, guests have access to a pool and a fitness centre during their stay.
Does The Clan Hotel by Far East Hospitality have airport transportation?
Yes, The Clan Hotel by Far East Hospitality offers airport transportation for guests. We recommend calling ahead to confirm details.
Is The Clan Hotel by Far East Hospitality located near the city centre?
Yes, it is 0.4 km away from the centre of Singapore.
Are any cleaning services offered at The Clan Hotel by Far East Hospitality?
Yes, dry cleaning and laundry service are offered to guests.
Does The Clan Hotel by Far East Hospitality offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.