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Fragrance Hotel - Riverside

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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Fragrance Hotel - Riverside
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Reviewed 5 days ago NEW

pictures are very misleading, we could not even get our luggage in the room. You needed to sit on the toilet to use the shower, no window, no seating other than the small bed which was supposed to be a queen! We did not stay one night we moved as soon as we found another motel. Smaller than our dog...

Thank Kim L
Reviewed 1 week ago via mobile

Made a reservation through bookings. Com, was assured card won't be charged but snd 190 was blocked with 12 hours! unfortunately had to cancel and inspite of reminders, neither any response nor has the amount been released and it's been a week! A couple of calls and emails have not helped either! So much so for the assurance from booking.com!!!

1Thank supratim p
GlobalPremiumHotels, Guest Relations Manager at Fragrance Hotel - Riverside, responded to this review

Dear Supratim, Thank you for your feedback. To my understanding, you had booked a hotel reservation which offers a general cancellation policy that only requires payment upon your arrival at the property. However, to guarantee your hotel stay, the Hotel Reservations would need to perform a pre-authorisation hold of the first night stay on your provided credit card. This hold...

Cainta, Philippines
Reviewed 2 weeks ago

Check in was smooth. We were allowed to check in early instead of 3pm which was great! The room is small indeed but it's enough for us since we're mostly out during the day. It's location is great as it's close to popular tourist spots like clarke quay (riverboats and restaurants etc), marina bay, esplanade, chinatown.

1Thank duff_eee
Sydney, Australia
Reviewed 2 weeks ago

Positive Good location just near metro station (Clarke quay). Close to Clarke Quay for bars and restaurants. Rooms are basic but comfortable and clean. Staff are friendly and helpful. Late checkout time (midday) is great. Negative Only one power point in the room. No shower curtain means the floor gets quite wet but only covers half the bathroom so not...

1Thank b3nzow
North Yorkshire, United Kingdom
Reviewed 3 weeks ago via mobile

Be careful when booking the cheapest room (standard double/single) that it does not have a window and is very small anyway so it can feel very chlostrophobic. It doesnt say anywhere on the website that it has no window. The location of the hotel is very good but thats about the only positive thing. That and the staff are friendly.

Thank Miranda R
GlobalPremiumHotels, Guest Relations Manager at Fragrance Hotel - Riverside, responded to this review

Dear Miranda, I appreciate your feedback of the hotel stay. I had verified that you had booked a Superior Room and would like to clarify that all my Superior Rooms do not offer a window. In fact, this information is indicated in the room category section of the property in the Booking.com site. However, I am sorry you might have...

Reviewed 3 weeks ago

A very nice place to stay right in town, railway over the road, bus stop too. The river is just down the road. Chinatown one bus stop away....Small rooms but OK, could use more storage space....We got a free room upgrade to a window that was appreciated...Air con and big TV...Shower is over the toilet almost but you get used...

Thank Gary H
Reviewed 4 weeks ago

We stayed for 3 nights at Fragrance Hotel - Riverside Our first room was tiny and we also had a problem with the power cutting out. We were quickly offered another room on the same floor. It was very slightly bigger. As we had been travelling for a month we each had a large suitcase so there wasn't much floor...

Thank Sally P
Melbourne, Australia
Reviewed 4 weeks ago via mobile

Nice budget hotel in a great location. Walking distance to Clarke Quay and Chinatown, very close to MRT underground train station. Rooms are very small, a feature of Singapore I believe, but good modern shower room. Take a few coat hangers, there were only three, little space for a suitcase. Take a small one. Loved the swimming pool, good size...

Thank Patricia J
Halifax, Canada
Reviewed 4 weeks ago

The first thing that hits you walking into this hotel is the smell- it's very strong. The rooms are average- and they have rooms in the middle of the hotel without windows.. meaning no alternate escape route in the case of a fire. These rooms are very dark and small but not uncomfortable. Highlights of the locations are the pool...

Thank marianneoc
Thane, India
Reviewed 17 April 2017 via mobile

I stayed in this hotel for one night during my recent visit to Singapore. Location is very near to Clarke quay MRT station. One can walk to China Town and Buddha temple, and mariamma temple near by. Check in and check out was smooth. Rooms were very small. I had booked double bed executive room after reading review of other...

1Thank santy7777

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04/06/2017 05/06/2017
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  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Multilingual Staff

Additional Information about Fragrance Hotel - Riverside

Address: 20 Hongkong Street Fragrance Hotel - Riverside, Singapore 059663, Singapore
Region: Singapore > Singapore
Price Range: RM351 - RM556 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fragrance Hotel - Riverside 2.5*
Number of rooms: 101
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Also Known As:
Fragrance Hotel - Riverside Singapore
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“go to another motel”
, 22 May 2017 | Read review
“Some rooms have no window...”
  • Small bathroom... Turn on the hot water at the switch...
  • Small rooms but still good...
H6689ANgaryh, 30 Apr 2017 | Read review
“Probably best not to book a room at all and if you do don't fall for the $20/night executive room lie.”
TinaH924, 3 Apr 2017 | Read review
“Ask to see the room before booking. Photos are not true indication of size. If Claustrophobic do not book this accommodation.”
chattyrob2014, 6 Mar 2017 | Read review
“Up Grade,,,,20 Dollars....”
NEILHAN, 13 Feb 2017 | Read review
5 of 5
US$63* /night
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