Citadines Connect City Centre Singapore
182 Clemenceau Avenue, Singapore 239923 Singapore
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Avg. RM 549 /night, 3/27 - 3/28
RM 585
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RM 532
per night
RM 478
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About
#26 of 353 hotels in Singapore
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
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HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Mid-range
Charming
Languages Spoken
English, Chinese
Property amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Rooftop pool
Complimentary Instant Coffee
Taxi service
24-hour security
Baggage storage
24-hour check-in
Complimentary tea
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Room features
Blackout curtains
Air conditioning
Safe
Iron
Minibar
Bath / shower
Room types
Non-smoking rooms
Suites
Location
182 Clemenceau Avenue, Singapore 239923 Singapore
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
164 Restaurants
within 0.5 kilometers
Reviews
4.8
242 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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Citadines Connect City Centre Singapore garners praise for its prime location near Dhoby Ghaut MRT and various attractions. The rooms, though some guests find them a bit snug, are lauded for their modern design and cleanliness. Guests have called out the hotel's stylish atmosphere, with special commendations for its family-friendly amenities and the rooftop pool.
Service at the hotel earns rave reviews for its attentive and friendly staff. However, opinions on the hotel's value for money are mixed, with some travelers finding the rooms stylish but pricey.
Location
Convenient
Atmosphere
Stylish
Rooms
Well-designed
Value
Pricey
Cleanliness
Spotless
Service
Attentive
Amenities
Well-appointed
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Detailed Reviews
Overall a terrific first experience! I chose this hotel for its central location and what I saw on the website of the modern, Scandinavian-feel interior design of the rooms. I had a very happy stay (three nights) and Ariff was especially helpful upon checkout in helping me book a taxi as well as cheerfully keeping me informed of the taxi's arrival. Not only that, I happened to witness how helpfully he gave directions to another lady who wanted to know how to walk to the museum. I also liked, very much, how the shower water temperature and the room air-conditioning temperature could be adjusted to EXACTLY how I wanted both. Many hotels around the world don't actually achieve this -- their water is too hot / their aircon is too cold. This place got it right. I will definitely choose to stay here again.
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Date of stay: February 2025Trip type: Travelled solo
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Shaun W, Guest Services / Front Office at Citadines Connect City Centre Singapore
Responded 17 Feb 2025
Dear Kenneth T, Greetings from the Citadines Connect City Centre Singapore! We are thrilled to know that you were impressed with your stay with us, and have enjoyed the comfort of our guest rooms and also highly appreciated the convenience offered by our Hotel's centralized location. Our team takes great pride in providing exceptional hospitability, and your recognition of the exemplary hospitality displayed by Arief is truly appreciated. We are certain that your compliments will definitely drive our team members to continue excelling and aim to exceed all guest expectations. Thank you for taking the time to leave us such a delightful review. It is indeed heartening to know that we will definitely be your preferred choice of accommodation in Singapore, and we shall look forward to welcome you back again for many more equally terrific stays! Best regards, Shaun Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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The location is convenient, next to the subway station. Dhoby Ghaut Station is a three-line interchange station and is very convenient for traveling to major tourist attractions.
The hotel lobby has its own style. Although it is not luxurious, it still has its own noble atmosphere.
The room is small, but hotel rooms in Singapore are never too big; and every inch of the room is decorated so that it doesn't feel cramped. The room decoration is mainly based on wood and copper, which makes people feel very comfortable.
Hygiene is definitely the hotel's strong point. There is no odor, no obvious dust, and no water accumulation. The bathroom has a strong draft and the moisture will be drawn away quickly.
There is a small supply of free snacks in the hotel room, which is not worth the money but makes you feel good.
The swimming pool is beautiful, but it rained the whole trip and I didn't enjoy it.
The service staff are very friendly. From the front desk to the cleaning staff, and even the parking attendants, they are all very professional and always smile and be patient. Excellent!
The hotel lobby has its own style. Although it is not luxurious, it still has its own noble atmosphere.
The room is small, but hotel rooms in Singapore are never too big; and every inch of the room is decorated so that it doesn't feel cramped. The room decoration is mainly based on wood and copper, which makes people feel very comfortable.
Hygiene is definitely the hotel's strong point. There is no odor, no obvious dust, and no water accumulation. The bathroom has a strong draft and the moisture will be drawn away quickly.
There is a small supply of free snacks in the hotel room, which is not worth the money but makes you feel good.
The swimming pool is beautiful, but it rained the whole trip and I didn't enjoy it.
The service staff are very friendly. From the front desk to the cleaning staff, and even the parking attendants, they are all very professional and always smile and be patient. Excellent!
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Date of stay: January 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
The location was perfect, very close to the Dhoby Ghaut MTR station and adjacent to both Fort Canning and Istana Parks. Plaza Singapura Shopping mall was also a few minutes walk. One could also walk through Fort Canning Park to reach Clarke Quay.
The reception staff were always accessible and extremely helpful with information on how we could best get to where we wished to visit.
The rooms had everything we needed, the beds were comfy and the complimentary drinks (soft) in the bar fridge were appreciated. Plus there was a special filtered water tap in the room which we used to fill up water bottles.
The reception staff were always accessible and extremely helpful with information on how we could best get to where we wished to visit.
The rooms had everything we needed, the beds were comfy and the complimentary drinks (soft) in the bar fridge were appreciated. Plus there was a special filtered water tap in the room which we used to fill up water bottles.
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Date of stay: August 2024Trip type: Travelled with friends
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Shaun W, Guest Services / Front Office at Citadines Connect City Centre Singapore
Responded 13 Aug 2024
Dear Coastal10237212894, Greetings from the Citadines Connect City Centre Singapore! We are pleased to learn that you have enjoyed the convenience and accessibility to both public transportation and surrounding amenities offered by our favorable location! We strive to deliver exceptional service and are delighted that you have recognized this, and was impressed with the hospitality displayed by our Guest Service team. The comfort and satisfaction of our guests are our top priority and we are glad that you have had a comfortable stay and also appreciated the complimentary mini-bar which we provide. As you have rightly pointed out, the hotel has stopped providing plastic bottled water as part of our on-going efforts at going green. Instead, all our guest rooms are fitted with a filtered water tap for the convenience of our guests. Thank you for taking the time to leave us such an encouraging review and for your compliments. It has been our pleasure hosting you and we hope to welcome you back again for many more equally wonderful stays! Best regards, Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.


We stayed in a family room with children on one side sharing the bunk bed and parents staying at the loft room. It is a wonderful setting for our family. While the kids can enjoy their room with children facilities (toys, slide and etc), we can rest peacefully on the other side of the room.
The furniture in the room is well-designed and thoughtful, they have soft corner for the children.
The rooftop swimming pool is very nice. We spent our afternoons there every day!
The complimentary ice cream and mini bars are nice gestures that make us feel welcome and special.
Staffs are very friendly and caring as well. They understand our needs and provide us high quality of services.
The location of the hotel is only minutes away from a convenient MRT station, which allows us to visit the tourist places easily!
Overall, it is a very nice place to stay! Thank you, Citadines.
The furniture in the room is well-designed and thoughtful, they have soft corner for the children.
The rooftop swimming pool is very nice. We spent our afternoons there every day!
The complimentary ice cream and mini bars are nice gestures that make us feel welcome and special.
Staffs are very friendly and caring as well. They understand our needs and provide us high quality of services.
The location of the hotel is only minutes away from a convenient MRT station, which allows us to visit the tourist places easily!
Overall, it is a very nice place to stay! Thank you, Citadines.
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Date of stay: September 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Shaun W, Guest Services / Front Office at Citadines Connect City Centre Singapore
Responded 30 Sept 2024
Dear Curiosity67645324122, Greetings from the Citadines Connect City Centre Singapore! We offer a variety of room categories to cater to the different profile of guests, and are delighted that our Family Suite has been the perfect choice for you and your family. It is wonderful to learn that you and your family have enjoyed our rooftop swimming pool and appreciated our daily ice cream giveaways and also our complimentary mini-bar which we also replenish daily. We pride ourselves on the service we provide, and it is heartening to receive your recognition and to know that you were impressed with the hospitality displayed by our team members. We are equally glad that you found our centralized location very favorable, and that it has added further value to your stay with us. Thank you for taking the time to share with us such a delightful review of your stay! It has been our pleasure hosting you, and we hope to have many more opportunities to welcome you and your family back for many more equally wonderful stays in the future! Best regards, Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Check in process
Arriving early, the front reception was very accommodating. Arief, managed our check in process seamlessly and got the room ready at 12pm.
During our stay
We were having a holiday in Singapore to taste the flavour filled traditional food available. Arief, went beyond his role by researching and presenting us with a printed customised list of restaurants, walks and food courts to try suited to our dietary requirements. Any time we had a specific food type we were looking for, Arief would inform us of the shops or restaurants we could go to.
Nothing was an issue for this hotel. As the TV did not support streaming, easily solved with Izham from front desk bringing a Google Chromecast device and was very helpful with offering assistance from the technical team if we had problems with it.
Housekeeping - The rooms were always kept clean and tidy. One of the days there was a delay cleaning our room. Again no problems. Rang housekeeping and after explaining the delay (which was totally acceptable), the service was organised within half and hour.
Breakfast - the breakfast offered was ok with limited choices for vegetarians. The minor comment I would make is that the staff were not as welcoming or courteous. We had high expectations after our interactions with the other staff.
Check out process
Illham attended to us. Again it was seamless and very pleasant. Even at checkout, we discussed all the new things happening in Singapore which we have earmarked for our next trip.
Conclusion
This hotel has an impressive culture displayed by their wonderful staff who are sincere in their interest on how you are enjoying your time, not only in the hotel but also in our daily exploration of Singapore. We always felt the warmth and welcome. Such an enjoyable stay.
Arriving early, the front reception was very accommodating. Arief, managed our check in process seamlessly and got the room ready at 12pm.
During our stay
We were having a holiday in Singapore to taste the flavour filled traditional food available. Arief, went beyond his role by researching and presenting us with a printed customised list of restaurants, walks and food courts to try suited to our dietary requirements. Any time we had a specific food type we were looking for, Arief would inform us of the shops or restaurants we could go to.
Nothing was an issue for this hotel. As the TV did not support streaming, easily solved with Izham from front desk bringing a Google Chromecast device and was very helpful with offering assistance from the technical team if we had problems with it.
Housekeeping - The rooms were always kept clean and tidy. One of the days there was a delay cleaning our room. Again no problems. Rang housekeeping and after explaining the delay (which was totally acceptable), the service was organised within half and hour.
Breakfast - the breakfast offered was ok with limited choices for vegetarians. The minor comment I would make is that the staff were not as welcoming or courteous. We had high expectations after our interactions with the other staff.
Check out process
Illham attended to us. Again it was seamless and very pleasant. Even at checkout, we discussed all the new things happening in Singapore which we have earmarked for our next trip.
Conclusion
This hotel has an impressive culture displayed by their wonderful staff who are sincere in their interest on how you are enjoying your time, not only in the hotel but also in our daily exploration of Singapore. We always felt the warmth and welcome. Such an enjoyable stay.
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Date of stay: February 2025Trip type: Travelled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Room Tip: Did not use the pool or the gym
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Shaun W, Guest Services / Front Office at Citadines Connect City Centre Singapore
Responded 1 week ago
Dear Journey, Greetings from the Citadines Connect City Centre Singapore! Our team takes great pride in providing exceptional service, and we are delighted that we could make your stay memorable! Your recognition of the exemplary hospitality displayed by Arief, Izham and Ilham is truly appreciated. We are certain that your compliments will definitely drive our team members to continue excelling and aim to exceed all guest expectations. Please know that your understanding regarding the delay in Housekeeping servicing your room is much-appreciated, and we are glad that arrangements were made promptly to ensure that no further inconvenience was caused. It is heartening to know that this regrettable delay had not impacted negatively on your overall stay experience. We work closely with our tenants operating our rooftop restaurant serving breakfast, and your comments related to your experience has since been shared with them. We will definitely be looking to improve the choices for vegetarians and ensure a more welcoming approach. Thank you once again for taking the time to leave us such an encouraging and insightful review of your stay with us. We hope to welcome you back for many more equally enjoyable stays! Best regards, Shaun Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Amazing staycation to celebrate a child’s 5th birthday. The Family Suite was decked out with very thoughtful and well-curated touches that catered to the needs of both adults and toddlers. The children were delighted with their room, and were perfectly happy to stay there to clamber over the bunk bed, squeal down the slide, and chill on the beanie bag chairs as they played with the assortment of toys provided. Shout out to Izham for the thoughtful message that came with the cake for the birthday celebrant. As for the property itself, it was tidy and neat (the lift gave a very Wes Anderson vibe, iykyk) and was compact but charming. We loved the location as well, on a more quiet side of Dhoby Ghaut with easy access to malls, parks, and playgrounds. We will be back!
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Date of stay: December 2024Trip type: Travelled with friends
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Shaun W, Guest Services / Front Office at Citadines Connect City Centre Singapore
Responded 24 Jan 2025
Dear N0mad2013, Greetings from the Citadines Connect City Centre Singapore! We are thrilled to hear that you and your family had a wonderful staycation! The hotel offers a variety of room categories to cater to the different profiles of guests, and are delighted that our meticulously-designed Family Suite and its amenities has received your appreciation. It is wonderful to know that Izham has left a very deep impression on you with his hospitality and dedication, and will be sure to pass on your compliments for him! Your recognition means a lot to us, as we strive to provide exceptional service and exceed all our guest expectations. Our interior decor is inspired by a railway station as the location (Clemenceau Avenue) used to be where the first railway station in Singapore was located back in the early 1900s, and the different color themes applied are modelled from both the 1960's and 1970's. We are glad to have impressed you! Thank you for taking the time to share such a delightful review and it has been our pleasure hosting you and your family. It is heartening to know that you and your family will definitely be returning to stay again in the future, and shall look forward to welcoming you back! Best regards, Shaun Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
這家飯店坐落於寸土寸金的市中心,交通便利(包括巴士和地鐵),讓我們輕鬆探索新加坡的主要景點。飯店毗鄰知名的烏節路商業區,雖然周圍購物選擇眾多,但鬧中取靜,適合喜歡安靜的旅客。
雖然偶爾能聽到走廊上的談話聲,但這一小缺點並未對我們造成太大困擾。在住宿期間,飯店櫃檯人員非常友善且樂於協助,房務人員會使用小卡片提醒我們打掃時間,能夠在不打擾房客的情況下有效傳達重要信息,這樣的服務體驗非常出色。此外,飯店大廳每天提供冰水和咖啡,下午時段還有雪糕,讓人感到清涼舒適。客房裡也有提供免費小零食。
總體而言,我非常推薦這家飯店給目前及未來計劃造訪新加坡的旅客。
This hotel is right in the city center, making it easy to explore Singapore's main attractions with nearby bus and MRT options (Dhopy Ghaut). It's also next to the Orchard Road shopping area, offering lots of shopping choices in a peaceful setting. It's great for guests who prefer a peaceful environment. We occasionally heard voices in the hallway, but it didn't really bother us.
The front desk staff were very friendly and helpful. The housekeeping staff put out small cards to let us know their cleaning schedule. This was helpful and didn't disturb us, very good service experience!
In addition, in the hotel lobby, you can get ice water and coffee every day, and in the afternoon they serve ice cream, which is nice for cooling down. They also provide free snacks for guests daily. Overall, I really recommend this hotel to anyone planning a trip to Singapore.
雖然偶爾能聽到走廊上的談話聲,但這一小缺點並未對我們造成太大困擾。在住宿期間,飯店櫃檯人員非常友善且樂於協助,房務人員會使用小卡片提醒我們打掃時間,能夠在不打擾房客的情況下有效傳達重要信息,這樣的服務體驗非常出色。此外,飯店大廳每天提供冰水和咖啡,下午時段還有雪糕,讓人感到清涼舒適。客房裡也有提供免費小零食。
總體而言,我非常推薦這家飯店給目前及未來計劃造訪新加坡的旅客。
This hotel is right in the city center, making it easy to explore Singapore's main attractions with nearby bus and MRT options (Dhopy Ghaut). It's also next to the Orchard Road shopping area, offering lots of shopping choices in a peaceful setting. It's great for guests who prefer a peaceful environment. We occasionally heard voices in the hallway, but it didn't really bother us.
The front desk staff were very friendly and helpful. The housekeeping staff put out small cards to let us know their cleaning schedule. This was helpful and didn't disturb us, very good service experience!
In addition, in the hotel lobby, you can get ice water and coffee every day, and in the afternoon they serve ice cream, which is nice for cooling down. They also provide free snacks for guests daily. Overall, I really recommend this hotel to anyone planning a trip to Singapore.
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Date of stay: August 2024Trip type: Travelled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Shaun W, Guest Services / Front Office at Citadines Connect City Centre Singapore
Responded 17 Aug 2024
Dear Flyer65780745306, Greetings from the Citadines Connect City Centre Singapore! We are delighted to know that you found our hotel's centralized location very favorable, providing convenient access to public transportation with Dhoby Ghaut MRT station just within a 5 minutes walking distance. It is wonderful to know that our Guest Service team made a positive impression with their professionalism and hospitality, while our Housekeeping team worked around their cleaning schedule to ensure that your privacy and rest was prioritized. We are pleased to know that you appreciate the complimentary mini-bar that is replenished daily, and also our arrangements of a lounge beside the lobby, which provides refreshments and a space to unwind for all our house guests. We are certain that the daily ice cream giveaway which we provide has also helped against the sweltering heat in Singapore! We are constantly looking to elevate our guest experience, and are delighted that you have recognized our efforts. Thank you for taking the time to share a detailed review on your stay. We truly appreciate your compliments and also recommendation and shall look forward to welcoming you back again for many more equally enjoyable stays! Best regards, Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My daughter had two shows on two different days to watch at the Esplanade, so we decided to stay in a hotel downtown.
Citadines Connect City Centre Singapore is approximately ten minutes walk from Dhoby Gaut MRT Exit B. This includes crossing two traffic lights which are perpendicular to one another.
Sherly checked us in, upgraded our room (probably because I was an Ascott Star Rewards Silver member), and was the only front-office staff who greeted and smiled at us throughout our stay.
Our Deluxe Room was small (around 20 sqm), but the lack of space was compensated with a tinge of gilded furnishing; free mini bar (a pack of nuts, a pack of potato chips, four different types of canned / bottled drinks); filtered water dispenser; four different varieties of Monogram tea leaves; a coffee pod machine; and generous bathroom amenities. (There were also free ice-cream near the lift every afternoon.)
Small gestures like these made me feel that the hotel put in extra efforts for their guests' comfort.
We were fortunate that the swimming pool was not crowded on the following afternoon. There were two aqua-exercise machines and a couple of big inflatables for people to relax on.
A couple of cafes and a local eatery could be found next to the hotel's side entry, but they were only open during the day. However, more food shops could be found at Dhoby Gaut Exchange (just below Dhoby Gaut MRT Exit B).
Citadines Connect City Centre Singapore is approximately ten minutes walk from Dhoby Gaut MRT Exit B. This includes crossing two traffic lights which are perpendicular to one another.
Sherly checked us in, upgraded our room (probably because I was an Ascott Star Rewards Silver member), and was the only front-office staff who greeted and smiled at us throughout our stay.
Our Deluxe Room was small (around 20 sqm), but the lack of space was compensated with a tinge of gilded furnishing; free mini bar (a pack of nuts, a pack of potato chips, four different types of canned / bottled drinks); filtered water dispenser; four different varieties of Monogram tea leaves; a coffee pod machine; and generous bathroom amenities. (There were also free ice-cream near the lift every afternoon.)
Small gestures like these made me feel that the hotel put in extra efforts for their guests' comfort.
We were fortunate that the swimming pool was not crowded on the following afternoon. There were two aqua-exercise machines and a couple of big inflatables for people to relax on.
A couple of cafes and a local eatery could be found next to the hotel's side entry, but they were only open during the day. However, more food shops could be found at Dhoby Gaut Exchange (just below Dhoby Gaut MRT Exit B).
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Date of stay: June 2024Trip type: Travelled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Shaun W, Guest Services / Front Office at Citadines Connect City Centre Singapore
Responded 16 Jul 2024
Dear charlotte webb, Greetings from the Citadines Connect City Centre Singapore! We are pleased to know that you appreciated the convenience and accessibility offered by the favorable location of our hotel and that it has added value to your stay with us. As you have rightly pointed out, the closest MRT station Dhoby Ghaut is just within a 5 minutes walk from our hotel and connects to three different lines! Thank you for your compliments for Sherlyn, whom I am certain had impressed you with her hospitality. We take pride in delivering warm and personalized service, and your experience with the exception of Sherlyn, was a clear deviation from our usual standards. Your feedback is concerning, and has since been shared with the rest of our team members to ensure a more welcoming approach. While we aim to provide cozy and stylish accommodations, we understand that preferences may vary. We are glad that the size of your room did not detract from your overall stay experience with us and are also pleased to know that you appreciate the amenities that we provide in our guest rooms, including the complimentary mini-bar that is replenished daily. We are constantly looking for ways to elevate the guest experience and are pleased that you have recognized our efforts. Thank you for taking the time to share a detailed review of your stay with us. We hope that we may once again have the opportunity in the future to welcome you back! Best regards, Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

The hotel is fairly new, with warm and accommodating staff. To get to your room, you will need to tap your key card when selecting your floor in the elevator. The key card opens your room, and you won't have to slot the card in on any recess just to turn on the electricity. Love this feature!
Inside your room, you'll have daily complimentary water, small safe, small ref (1 liter bottles will not fit), Lavazza coffee machine with pods, electric water kettle, iron with ironing board, hair dryer (it's inside a drawer on top of the ref), hot and cold shower, water closet with bidet, TV with English channels, and fast wifi. Our room had a window, but the window was inside the bathroom. Outside your room and up the elevators, there's a swimming pool and a gym, but I didn't get to try those.
We didn't have breakfast included, but there are numerous restaurants and cafes nearby. Speaking of nearby, Dhoby Ghaut station is just walking distance, so taking a train or a bus was a breeze! There's also a 711 and a smoking area nearby. If you wanna see some tourist spots, Fort Canning and the National Musuem is just walking distance as well. Superb location!
We loved every bit of our stay, and will definitely book again.
Inside your room, you'll have daily complimentary water, small safe, small ref (1 liter bottles will not fit), Lavazza coffee machine with pods, electric water kettle, iron with ironing board, hair dryer (it's inside a drawer on top of the ref), hot and cold shower, water closet with bidet, TV with English channels, and fast wifi. Our room had a window, but the window was inside the bathroom. Outside your room and up the elevators, there's a swimming pool and a gym, but I didn't get to try those.
We didn't have breakfast included, but there are numerous restaurants and cafes nearby. Speaking of nearby, Dhoby Ghaut station is just walking distance, so taking a train or a bus was a breeze! There's also a 711 and a smoking area nearby. If you wanna see some tourist spots, Fort Canning and the National Musuem is just walking distance as well. Superb location!
We loved every bit of our stay, and will definitely book again.
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Date of stay: December 2022Trip type: Travelled as a couple
Room Tip: You can borrow an umbrella at the front desk.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Shaun W, Guest Services / Front Office at Citadines Connect City Centre Singapore
Responded 5 Dec 2022
Dear MigzAE, We are pleased to learn that you have enjoyed the comfort of our guest rooms and also the convenience of the location of our property, which is walking distance to plenty of amenities, public transport and also attractions such as Fort Canning Park and the National Museum! Thank you for taking the time to leave a review and we shall look forward to welcoming you back again! Best regards, Guest Service Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
It was a beautiful coincidence to meet this hotel. Originally we had a team of 50 people and planned to do a week-long boot camp at the nearby workcentral office space. We asked the person in charge and recommended Citadines, which was said to be newly opened. The hotel manager was very warm and humble, and the whole process of looking at the rooms was very comfortable, and the trial stay was a good experience. I was given some feedback on the adjustments I wanted to make, and I got the results quickly. (Newly opened hotel, inevitably there are some shortcomings, timely adjustment, attitude is very good.) The welcome dinner in the restaurant is very delicious, and friends who traveled with us said they were amazing. A group of people stayed 7 days because the location is better, the traffic is very convenient, and room service is also good. Every day the cleaning staff will carry out a full house cleaning.
Overall, the hotel's level of service is very good, especially the management of the docking staff attitude is very good, modest and low-key enthusiasm, flexible to help adjust to solve a variety of unexpected needs, is a very good choice for the team to stay.Singapore hotel rooms are relatively small, this hotel is decorated in the retro style of the railway station, like the green floor, the smell in the air is very fresh, and the room view is good.
遇到这家酒店是一个美丽的偶然。本来我们团队有50个人,计划在附近的workcentral办公空间做一个一周的训练营。询问负责人推荐了Citadines,据说是刚刚营业。酒店经理非常的热情谦虚有礼貌,整个看房的过程也非常舒适,试住体验还不错。有给到一些希望调整的反馈,很快也得到了结果。(新开的酒店,难免有一些不足的地方,及时调整,态度很好。)餐厅的welcome dinner非常美味,同行的朋友都表示很惊艳。一行人入住了7天,因为地理位置比较好,交通很方便,room service也不错。每天清洁人员都会进行全屋打扫。
总体来说,酒店的服务水平很不错,特别是管理对接的人员态度非常好,谦虚低调热情,灵活帮助调整解决各种突发的需求,是团队入住很不错的选择。
新加坡酒店房间都比较小,这个酒店的装修风格是火车站复古风格,喜欢绿色的楼层,空气中的味道很清新,房间视野不错。
Overall, the hotel's level of service is very good, especially the management of the docking staff attitude is very good, modest and low-key enthusiasm, flexible to help adjust to solve a variety of unexpected needs, is a very good choice for the team to stay.Singapore hotel rooms are relatively small, this hotel is decorated in the retro style of the railway station, like the green floor, the smell in the air is very fresh, and the room view is good.
遇到这家酒店是一个美丽的偶然。本来我们团队有50个人,计划在附近的workcentral办公空间做一个一周的训练营。询问负责人推荐了Citadines,据说是刚刚营业。酒店经理非常的热情谦虚有礼貌,整个看房的过程也非常舒适,试住体验还不错。有给到一些希望调整的反馈,很快也得到了结果。(新开的酒店,难免有一些不足的地方,及时调整,态度很好。)餐厅的welcome dinner非常美味,同行的朋友都表示很惊艳。一行人入住了7天,因为地理位置比较好,交通很方便,room service也不错。每天清洁人员都会进行全屋打扫。
总体来说,酒店的服务水平很不错,特别是管理对接的人员态度非常好,谦虚低调热情,灵活帮助调整解决各种突发的需求,是团队入住很不错的选择。
新加坡酒店房间都比较小,这个酒店的装修风格是火车站复古风格,喜欢绿色的楼层,空气中的味道很清新,房间视野不错。
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Date of stay: September 2022Trip type: Travelled on business
Service
Room Tip: Green floor
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Shaun W, Guest Services / Front Office at Citadines Connect City Centre Singapore
Responded 7 Oct 2022
Dear Ms Linda, We are delighted to learn that you were pleased with how everything went for you and your group during your stay at our property. As you have rightly pointed out, the decor and interior design of the hotel models a railway station, as the address used to house one of the first railway stations in Singapore that opened in 1903! We aim to exceed all guest expectations and I am most certain that all the service staff will be pleased to know that their efforts have been recognized. Thank you and we look forward to welcoming you back to the Citadines Connect City Centre Singapore! Best regards, Guest Service Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Room based on availability at check-in
The hotel's standard check-in time is 3pm and check-out time is 12pm. If you are arriving past midnight on May 17, you will need to book a night from the 16-17 May. Standard check-out time at 12pm will be applicable but you may wish to consider paying for an additional half a day room charge for a later check-out until 6pm (subject to availability).
"Even though hotel is very near to the MRT station, there is no covered walkway, so make sure you bring an umbrella along."Read full review
"We had a late evening flight and Arief accommodated us to have access to showers after our check out. Very convenient after a long day."Read full review
"Being accessible gives you choices where to eat, have drinks or just explore. Staff are friendly."Read full review
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PRICE RANGE
RM 602 - RM 797 (Based on Average Rates for a Standard Room)
LOCATION
SingaporeSingapore
NUMBER OF ROOMS
172
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Claim Your ListingCITADINES CONNECT CITY CENTRE SINGAPORE (R̶M̶ ̶7̶9̶4̶) RM 585: UPDATED 2025 Hotel Reviews, Price Comparison and 240 Photos - Tripadvisor
Frequently Asked Questions about Citadines Connect City Centre Singapore
Which popular attractions are close to Citadines Connect City Centre Singapore?
Nearby attractions include Battlebox (0.4 km), Plaza Singapura (0.3 km), and Spiffy Dapper (0.4 km).
What are some of the property amenities at Citadines Connect City Centre Singapore?
Some of the more popular amenities offered include free wifi, a fitness centre, and dry cleaning.
Which room amenities are available at Citadines Connect City Centre Singapore?
Top room amenities include a minibar, air conditioning, and blackout curtains.
What food & drink options are available at Citadines Connect City Centre Singapore?
Guests can enjoy complimentary tea and free instant coffee during their stay.
What are some restaurants close to Citadines Connect City Centre Singapore?
Conveniently located restaurants include Takagi Ramen - DHOBY GHAUT EXCHANGE, Spices Cafe (Concorde Hotel), and Arteastiq Bistro & Bar.
Are there opportunities to exercise at Citadines Connect City Centre Singapore?
Yes, guests have access to a fitness centre and a rooftop pool during their stay.
Are any cleaning services offered at Citadines Connect City Centre Singapore?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Citadines Connect City Centre Singapore?
The staff speaks multiple languages, including English and Chinese.
Are there any historical sites close to Citadines Connect City Centre Singapore?
Many travellers enjoy visiting Fort Siloso (5.7 km), Chijmes (0.9 km), and Haw Par Villa (7.0 km).
Is Citadines Connect City Centre Singapore accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.