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Mandarin Orchard Singapore

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#72 of 308 Hotels in Singapore
Certificate of Excellence
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1 room 2 adults 0 children
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Mandarin Orchard Singapore
Mandarin Orchard Singapore
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9,220 Reviews from our TripAdvisor Community

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Reviewed yesterday NEW

Is a great place to stay very central to everything including transport. Had a problem finding reception but got there in the end. Reception was great easy book in. Shops are amazing with so many huge stores. A bit intimidating at times as you feel like you cannot go in if you are not wealthy. Otherwise a great place and...

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Thank Scott C
Faro, Portugal
Reviewed yesterday NEW

Big city centre hotel , but very clean and well maintained Room we had was big and spacious , great bed and bathroom Unfortunately we didn't try the restaurant until our last night and it turned out to be very good Hotel was extremely busy with tourists tho .... the only downside

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Thank Graemejs2014
Reviewed 4 days ago NEWvia mobile

Upon arriving in the hotel,we were greeted by professional and accommodating staff, which is an asset for this hotel. Specially when the hotel we booked initially stated that the card we used was declined without even an email to prove their ground. So we searched for a hotel right then and there and fortunately we saw Mandarin Orchard Hotel, I...

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2Thank ChinitaAUST
HM_DannyWong, Hotel Manager at Mandarin Orchard Singapore, responded to this review

Dear Sir/Madam Thank you for giving Mandarin Orchard Singapore an opportunity to have you stay with us and experience the Meritus hospitality! We are really pleased to hear how the lovely experience began with the team member at check-in. The stay was also made most wonderful by the Housekeeping and Breakfast team. We thank you for sharing this feedback with...

Vancouver, bC
Reviewed 4 days ago NEW

I had a great time staying here 2 years ago and decided to return. Booked a 1 bdrm suite this time and found it excellent. It was just myself, so I did not fully utilize the suite. I liked the spaciousness and the nice views of Orchard Rd. Had breakfast at the lounge as well as evening drinks/snacks. Great wines...

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2Thank BeachBum707
HM_DannyWong, Hotel Manager at Mandarin Orchard Singapore, responded to this review

Dear Si/Madam Thank you for your beautiful 5-star review of the Mandarin Orchard Singap on your returned patronage! We are most happy to have you stay again, and excited to hear about your excellent experience at our Meritus Club. Our Meritus Club is truly value for money where one can enjoy all-day drinks with an amazing 360 degree view of...

Jakarta
Reviewed 4 days ago NEW

30 minutes to check in (with tired and screaming kids). 30 minutes to check out (with the same screaming kids). No one ever smiles at this hotel and you feel like a number. Breakfast is a madhouse and poorly set up Shame as the facility is good but a hotel is made not only by materials but atmosphere and people.

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1Thank Coco M
HM_DannyWong, Hotel Manager at Mandarin Orchard Singapore, responded to this review

Dear Cara Thank you for taking time to write review of the hotel; all feedback is very important and every comment is both read and noted. We are disappointed to hear about you experience, especially with the team. We agree that the image of our staff goes a long way in affecting the standards of the hotel. It is most...

Norwich, United Kingdom
Reviewed 1 week ago NEWvia mobile

Great location on Orchard Road Easy to reach from Somerset station Good check in but finding room very difficult due to various Towers which have confusing number system I actually had to return to reception to ask for guidance to find my room ! Net curtains in room dirty colour Hotel rooms need updating but it's all about location for...

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1Thank markxhadden
HM_DannyWong, Hotel Manager at Mandarin Orchard Singapore, responded to this review

Dear Mark Thank you for writing review of your recent stay with us. We can understand your frustrations with the geography of the hotel that can be difficult to locate; this can be confusing to first time visitors. After the completion of the lobby renovation, the hotel now operates two reception desks to create a smooth arrival experience for all...

Perth, Australia
Reviewed 1 week ago

My husband and I along with 2 other people stayed over xmas at the Mandarin Orchard Road over xmas. We've stayed there before. I remember when W.A. had real xmas decorations, floats etc., now near nothing. Singapore has the most amazing sense of respect for all cultures and the hotels and streets , shopping centres were alight and beautifully decorated,...

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2Thank Louise M
HM_DannyWong, Hotel Manager at Mandarin Orchard Singapore, responded to this review

Dear Louise Thank you for your continuous patronage to Mandarin Orchard Singapore; we are excited to receive your feedback of assurance of us over the festive period. It is truly a blessing for one to be along Orchard Road especially during the Christmas festive period and immersed in the atmosphere with the streets lit-up as you have mentioned. The hotel...

Reviewed 1 week ago via mobile

The room was nice and value for money. Stayed on BB and the breakfast was good with a reasonably good spread. The hotel is in close proximity for some good shooing malls. Stayed for three nights and would recommend the hotel.

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2Thank Sheahan G
HM_DannyWong, Hotel Manager at Mandarin Orchard Singapore, responded to this review

Dear Sheahan Thank you for your amazing 5-star review of the Mandarin Orchard Singapore! We are most happy to hear you find the services and amenities offered of great value for money. Truly, the location of our hotel is conveniently located, made for abundance of shopping trips liked you had experienced. It is truly pleasing to know how much our...

Cape Town Central, South Africa
Reviewed 1 week ago via mobile

Situated in the heart of Orchard road. Very good location for shops and restaurants. Friendly and helpful staff. We had rooms that were pretty basic with bedroom and bathroom. Has a safe and mini bar fridge. No kettle.

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1Thank LaLa1977SouthAfrica
HM_DannyWong, Hotel Manager at Mandarin Orchard Singapore, responded to this review

Dear Sir/Madam Thank you for your 5-star review of the Mandarin Orchard Singapore! We are happy to hear you found our staff to be hospitable and friendly and your expectations were met on every occasion. We always strive to deliver warm Asian hospitality to each and every guest and aim to create a unique and memorable experience in every occasion....

Teignmouth, United Kingdom
Reviewed 2 weeks ago

You can't fault the polite and helpful staff - a real credit to the hotel and Singapore. People seemed genuinely pleased to be helpful and with a smile. However, this is not a five star hotel - not by European standards anyway. Certainly five star prices in the bar indeed totally ripped off for just a tomato juice but not...

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2Thank JohnPerkins
HM_DannyWong, Hotel Manager at Mandarin Orchard Singapore, responded to this review

Dear John Thank you for taking time to write review of the hotel in giving the hotel an opportunity to improve. The people really do make the difference and we are heartened to hear about the polite and helpful hospitality they had rendered to you. While the breakfast buffet spread caters for tastes from around the world, we have noted...

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Staying in Orchard Road

Neighbourhood Profile
Orchard Road
Shopping is a national pastime for Singaporeans, and after a visit to Orchard Road it’s easy to see why. This seemingly endless boulevard boasts a dizzying selection of shopping centres. From bargain basement foragers to designer label big-spenders, there is something for everyone. For those just browsing, there are countless restaurants, food courts, and cinemas, as well as the odd street entertainer to keep you amused. Most of the malls are connected by underground walkways, offering a break from the sun on a hot day. Bring a credit card and some comfortable shoes, and plunge into the excitement.
Explore this neighbourhood

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Triple Three
Triple Three
Cuisines: Sushi, Asian, Singaporean
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Laundry Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Established in 1971, Mandarin Orchard Singapore is a veritable icon in the local hospitality industry, embodying rich Oriental charm. Its prominent location in the heart of the world-renowned shopping belt of Orchard Road makes it the preferred hotel of choice for many visitors. Boasting some 1,077 guest rooms, each a harmonious blend of comfort and contemporary elegance, they are equipped with broadband Internet access, comprehensive amenities and a panoramic view of the city from the higher floors. A smorgasbord of food and beverage offerings is available throughout the hotel. These include award-winning cuisines from Chatterbox, home of the Mandarin Chicken Rice; Shishen Hanten Sichuan Chinese Restaurant by Chef Kentaro; Triple Three, an international buffet restaurant; Coffee & Crust, a cafe serving tempting cakes, pastries and coffee; and Bar on 5, a chill-out bar five floors above Orchard Road. The hotel also offers expansive meeting and function facilities, making it the ideal choice for meetings, incentives, conventions and exhibitions. ... more   less 

Additional Information about Mandarin Orchard Singapore

Address: 333 Orchard Road, Singapore 238867, Singapore
Region: Singapore > Singapore > Orchard Road
Price Range: RM815 - RM1,214 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Mandarin Orchard Singapore 5*
Number of rooms: 1077
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Travelocity, Asiatravel.com Holdings, DerbySoft Ltd Shanghai HQ Supplier Direct and Agoda so you can book your Mandarin Orchard Singapore reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Mandarin Orchard Singapore Hotel Singapore
Mandarin Singapore
Meritus Mandarin Singapore
Meritus Mandarin Hotel
Singapore Mandarin
Hotel Style:
#47 Business Hotel in Singapore
#54 Family Hotel in Singapore
#60 Romantic Hotel in Singapore
#65 Luxury Hotel in Singapore
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Questions & Answers

Here's what travellers have asked, with answers from Mandarin Orchard Singapore staff and other travellers.
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Questions? Get answers from Mandarin Orchard Singapore staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for an upgrade”
 of 5 bubbles Graemejs2014, 24 Mar 2017 | Read review
“The hotel has 2 towers. One is recently refurbished, the other is not. Both are quite comfortable, but the newer tower rooms are sleeker.”
 of 5 bubbles BeachBum707, 21 Mar 2017 | Read review
“No street sounds within the hotel that we noticed.”
 of 5 bubbles 669LouiseM, 17 Mar 2017 | Read review
“the higher the rooms , the better the views”
 of 5 bubbles UllashbhaiMBBS, 6 Mar 2017 | Read review
“There are plenty of hotels better than this.”
 of 5 bubbles 748grahams, 6 Mar 2017 | Read review
5 of 5