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PARKROYAL COLLECTION Marina Bay, Singapore

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6 Raffles Boulevard,Marina Square, Singapore 039594 Singapore
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Traveller (6482)
Room & Suite (2158)
Videos (9)
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About

#20 of 365 hotels in Singapore
Location
Cleanliness
Service
Value
2022 Travellers' Choice Best of the Best
Sitting in the heart of the central business district and Marina Bay, with panoramic views of the Singapore city skyline, the 583-room PARKROYAL COLLECTION Marina Bay, Singapore is the country’s first ‘Garden-in-a-Hotel’. An champion of sustainability, environmental responsibility and advocate for green innovations in the hospitality industry, the hotel is home to Southeast Asia’s largest indoor sky-lit atrium, containing over 2,400 plants, trees, shrubs and groundcovers from more than 60 varieties of flora spread across 15,000 square feet of space throughout. Distinctive dining options are available for every palate and occasion, from international and Asian culinary creations at Peppermint, progressive Cantonese cuisine at Peach Blossoms, a selection of over 90 varieties of whiskies and craft cocktails at Portman’s Bar, and alfresco dining at Skyline Bar. A rooftop Urban Farm spanning 150 square metres houses over 60 varieties of fruits, vegetables, herbs and edible flowers, forming the backbone of the hotel’s farm-to-table, farm-to-bar and farm-to-spa concepts. The 25-metre swimming pool comes alive with 1,380 glowing fibre optic lights at dusk, and a refreshing dip in the pool articulates an experience not unlike the sensation of floating amongst a star-studded galaxy. Catering to environmentally conscious travellers, the hotel focuses on stylish contemporary vibes brought to life through biophilic design, iconic architecture, eco-friendliness and lifestyle experiences.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Babysitting
Indoor play area for children
Airport transportation
Car park
Wifi
Hot bath
Pool / beach towels
Pool with view
Outdoor pool
Yoga room
Fitness / spa changing rooms
Fitness classes
Personal trainer
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Happy hour
Kid-friendly buffet
Kids' meals
Outdoor dining area
Special diet menus
Wine / champagne
Poolside bar
Rooftop bar
Kids pool
Highchairs available
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Neck massage
Salon
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Newspaper
Non-smoking hotel
Shops
Sun loungers / beach chairs
Sun umbrellas
Butler service
Doorperson
First aid kit
Umbrella
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Flatscreen TV
Bidet
Interconnected rooms available
Private balcony
Room service
Safe
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Bay View
Marina View
Languages Spoken
English, Chinese, Japanese, Korean and 1 more
Hotel links
Special Offer:Easter Egg-scape Offer - Up to 25% Off Stays

Location

100Great for walkers
Grade: 100 out of 100
426Restaurantswithin 0.5 km
57Attractionswithin 0.5 km
9529Reviews101Q+A100Room tips
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aberdeengeordie wrote a review Today
Aberdeen, United Kingdom47 contributions41 helpful votes
This is by far one of the best hotels we have ever stayed in. We were there as a couple for my wife's birthday and chose a Marina Bay view room and were effortlessly checked in by Andy to the 19th floor, we got complimentary upgrade to the club and on arrival to the room the most delicious birthday cake was their for the wife. The room had everything, it was spotless and the view was magnificent. The Portman's bar is a little bit pricey but the staff and the snacks are very nice as is the draft Tiger beer. As for the Club? the food is of the most delicious you can find. Whether its breakfast, afternoon tea or evening canope's it is great, very tranquil but most of all your looked after by some very nice ladies, a very big shout out to Chaw, Cherry, Aria and Gina who made us at home, looked after us and were extremely engaging, we loved our visits to the Club. Lazing outside on the sunbeds prior is great too.
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Date of stay: March 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Get a Marina Bay room, its very worth it
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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trvkaki wrote a review May 2021
Singapore, Singapore757 contributions179 helpful votes
+1
Hotel's Favourite
The ParkRoyal Marina Bay (PRMB) was opened end of last year following a renovation and we dropped by for a 1 nite staycation in May. The hotel was still in their soft opening phase as there are still some areas undergoing renovations such as part of the swimming pool area and the suites. Checking in was a breeze and a great delight as there is no queue, possibly due to reduced staycation guests as a result of the Phase 2 Heightened Alert. We will also like to commend the PRMB team which has always been prompt in replying our emails prior to the stay and such customer service is what makes the hotel stand out. The room we purchased was the Signature Marina Bay room, which was supposedly their highest tier room this moment as the suites are still undergoing renovation. Unfortunately the room we were being allocated did not have a direct view of the bay. The bay could only be sighted from an angle at the balcony. Within the room, the direct view was actually overlooking Mandarin Oriental instead. The room was freshly renovated and adopts a minimalist style. Though the PRMB website stated its room size as 32 square metres, it looked considerably smaller than the rooms of similar grade hotels. Also as it is supposedly a higher tier room, we are expecting a bit more furnishing such as a business desk and chair and probably a one seater sofa. The in-room fridge was however cleverly designed to be placed at a height where guests could just open the fridge without needing to bend down. One of the most essential items in a hotel room is the bed and the bed at PRMB was of a nice firmness. The washroom was of a good size where there are also a bathtub, however, the shower cubicle surface area was awkward as there was a pillar that “jagged out” and took up nearly 20% of the cubicle space. Post renovation I was also surprised to see that the shower cubicle does not come with a rain shower which is the norm in hotels nowadays. In addition, the toilet bowl was surprisingly low in height and was not very comfortable for a grown adult, at least myself. This is my second stay at a ParkRoyal within a 3 months period and it appeared that their chain is switching to filtered water tap instead of providing bottled water. Personally I prefer bottled water as I don’t trust the water quality from filtered water tap as it is largely dependent on how frequent the filter are being changed and also how frequent and intensive is the servicing done on the filtered system hoses. Though our room does not come with meals, we were given breakfast, afternoon tea and evening canapés. We are not certain if these were given due to our GHA status (as no room upgrade as ours was already the highest tier available) or if it was given to all room guests due to no dining-in in the in-house restaurants. In any case it was a very kind gesture of the hotel. Also as our room package was the Feast and Eat one which comes with a $400 credit, it was essentially 6 meals in 1.5 days (including the complimentary evening canapés etc.). While Peach Blossom food was great, Peppermint puts up a strong fight with its lobster laksa and Halibut fish and chips. There are two areas whereby some tweaking or improvements will be welcomed. Firstly it will be better if Peach Blossom could cover up their dishes with covers or cling wrap them before delivering to the room, especially in a pandemic period. Next, the food items available in the app was far lesser as compared when making a call to the hotline, as such, the hotel could perhaps consider beefing up the ordering menu in the app itself. Since it was Phase 2 HA we didn’t go around touring the hotel and the only place we went to was the pool. It was of a nice size due to limited visitors but if the hotel will to go back to full capacity, the pool might be too small for personal comfort. We went for a nite swim on the first day of our stay as we heard that there will be “stars” (lights) in the pool but to be honest it did not really awe us very much. All in all this was a great staycation to relax with lots of movies and food. Should the hotel be ranked solely based on the infrastructure it may not be able to match that offered by its more known competitors but what makes it stand out is its customer service, starting from the front desk to the room service delivery personnel and ending off with the concierge. Will I revisit again? Definitely yes and very soon in the near future.
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Date of stay: April 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
4 Helpful votes
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Response from PARKROYAL COLLECTION Marina Bay PRSMB, Owner at PARKROYAL COLLECTION Marina Bay, Singapore
Responded 22 May 2021
Dear trvkaki, Thank you for sharing your comprehensive 5-star review of PARKROYAL COLLECTION Marina Bay Singapore! We are really pleased to hear you enjoyed your stay and your expectations were met in most aspects. We always strive to work towards delivering warm Hospitality to each and every guest making their stay exceptional. We will certainly be sharing your comments with the team which we know will serve as an inspiration to continue to serve with efficiency, warmth and care. The safety and well-being of our guests are of utmost importance to us, especially in these unprecedented times. We seek your kind understanding in this area. Your feedback addressed on the Peach Blossom servings and the Apps Menu are duly noted and we appreciate your valuable input in giving the hotel an opportunity to improve. Please do stay connected by following us on your favorite social media sites to take advantage of exclusive deals and keep up to date by visiting our website. Thank you for your continued patronage to PARKROYAL COLLECTION Marina Bay; we hope to have the pleasure of welcoming you back again. Inspiringly yours, Melvin Lim General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Martin M wrote a review Yesterday
Sydney, Australia44 contributions9 helpful votes
Great service and rooms. It desperately needs better coffee. Good location for walking to Suntec. Bar is nice with some good food options. Buffet is ok, it was included for me but I still skipped and went to a cafe for something better though, so not outstanding.
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Date of stay: March 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from PARKROYAL COLLECTION Marina Bay PRSMB, Owner at PARKROYAL COLLECTION Marina Bay, Singapore
Responded today
Dear Marty M, Thank you for taking the time to review your recent stay at PARKROYAL COLLECTION Marina Bay. We are truly delighted to know that you had an amazing stay at PARKROYAL COLLECTION Marina Bay. Our team strives to create exceptional experiences for our value guests through our warm hospitality, and we are glad to hear that we have made your stay exceptional in every aspect. Once again, we appreciate your support and look forward to welcoming you back for another great experience Inspiringly Yours, Melvin Lim General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sightsee47473547672 wrote a review Yesterday
1 contribution
Front desk staff Mr Andy was very helpful and provided excellent service. There is another lady staff name Xi Quin (not sure the spelling is correct) also very helpful. Good experience with the hotel. Rooms are nice.
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Date of stay: March 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from PARKROYAL COLLECTION Marina Bay PRSMB, Owner at PARKROYAL COLLECTION Marina Bay, Singapore
Responded today
Dear Sightsee47473547672, Thank you for sharing your wonderful experience at PARKRYAL COLLECTION Marina Bay. We are truly delighted to hear that you had excellent stay with us complementing our well-appointed rooms and top-notch amenities to our unparalleled views of the iconic Marina Bay skyline. Our associates will take your feedback in our stride and work towards continuous improvement. Once again, thank you for choosing to stay with us and for taking the time to share your experience. We look forward to welcoming you back soon Inspiringly Yours, Melvin Lim General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Elaine wrote a review Yesterday
2 contributions
Louise was great. She lovely and meticulous. She attended to us promptly and efficiently. The high tea experience is warm and perfect. The food comes in the right portions and are well presented. We had a great time.
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Date of stay: March 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from PARKROYAL COLLECTION Marina Bay PRSMB, Owner at PARKROYAL COLLECTION Marina Bay, Singapore
Responded today
Dear zhaoyiling1978, Thank you for taking time to pen your review and share your feedback on PARKROYAL COLLECTION Marina Bay. We are extremely heartened to read that you have enjoyed your time at PARKROYAL COLLECTION Marina Bay. At PARKROYAL COLLECTION Marina Bay, our associates are all dedicated to providing memorable experiences for our guests, and we are glad that you have experienced the warm hospitality that we are known for. Once again, thank you for giving us your kind words of encouragement, and we hope to welcome you again soon. Inspiringly Yours, Melvin Lim General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
TakeMeToTheTropics wrote a review 23 Mar
Perth, Australia53 contributions19 helpful votes
+1
Club experience was definitely the way to go! Staff were all so friendly and helpful, especially Bala - what a huge credit to Parkroyal he is. Thankyou Bala for our wonderful club nights! Great proximity (with a little walking) to MRT, Marina Bay waterfront and shopping plazas. One little point, the bed is facing the wrong way! Capitalise on marina bay views by swapping the walls the bed is located on. We were a little disappointed by that. Lovely hotel, green friendly, besutiful pool and superb service all round.
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Date of stay: March 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from PARKROYAL COLLECTION Marina Bay PRSMB, Owner at PARKROYAL COLLECTION Marina Bay, Singapore
Responded today
Dear TakeMeToTheTropics, Thank you for taking time to pen your review and share your feedback on PARKROYAL COLLECTION Marina Bay. We are extremely heartened to read that you have enjoyed your time at PARKROYAL COLLECTION Marina Bay. At PARKROYAL COLLECTION Marina Bay, our associates are all dedicated to providing memorable experiences for our guests, and we are glad that you have experienced the warm hospitality that we are known for. Once again, thank you for giving us your kind words of encouragement, and we hope to welcome you again soon. Inspiringly Yours, Melvin Lim General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
GrandTour51326556868 wrote a review 23 Mar
1 contribution
We really enjoyed our stay at the Parkroyal Collection Marina Bay Singapore. The hotel is in an excellent position next to a MRT station and close to many attractions. Credits for Mr. Shah the service ambassador for the friendly and generous welcome we had. It was a great start to a lovely stay with wonderful hospitality throughout. TQ SHAH !!!
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Date of stay: February 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from PARKROYAL COLLECTION Marina Bay PRSMB, Owner at PARKROYAL COLLECTION Marina Bay, Singapore
Responded today
Dear GrandTour51326556868, Thank you for taking time to pen your review and share your feedback on PARKROYAL COLLECTION Marina Bay. We are extremely heartened to read that you have enjoyed your time at PARKROYAL COLLECTION Marina Bay. At PARKROYAL COLLECTION Marina Bay, our associates are all dedicated to providing memorable experiences for our guests, and we are glad that you have experienced the warm hospitality that we are known for. Once again, thank you for giving us your kind words of encouragement, and we hope to welcome you again soon. Inspiringly Yours, Melvin Lim General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
shibawolfe wrote a review 23 Mar
Singapore, Singapore4 contributions1 helpful vote
The hotel was great. Facilities are very new and modern. The club lounge was very good. The food was very tasty. The staff was amazing, especially Bala, Gina, Chow. They were very attentive to our needs.
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Date of stay: March 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from PARKROYAL COLLECTION Marina Bay PRSMB, Owner at PARKROYAL COLLECTION Marina Bay, Singapore
Responded yesterday
Dear shibawolfe, Thank you for taking your time in sharing upon this delightful feedback of your most recent stay experience on PARKROYAL COLLECTION Marina Bay. We are greatly honoured to be in receipt of your excellent feedback of your stay on this occasion, from the well-appointed Guestrooms to our connectivity to popular tourist attractions, a myriad of shopping malls and vital amenities! Once again, thank you for choosing to stay with us and for taking the time to share your experience. We look forward to welcoming you back soon Inspiringly Yours, Melvin Lim General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Frances wrote a review 23 Mar
1 contribution
Worst hotel experience. Terrible customer service - almost impossible to get in touch with the hotel to change the reservation. They said it was unable to be cancelled as the reservation was made on booking.com but after getting there it was charged at the hotel, which wasn't what we'd been told. Took multiple attempts to get in touch - had to call incurring hefty charges. Emailed many times, got in touch via socials, nothing. I was hung up on by the staff on the phone. When we did get there customer service advisor farted during check in. Never reviewed before but would really advise people to be careful about what you book and any changes that may need to be made. Our international flight was changed and it honestly took 4 months to try to get our stay moved just 1 day. Sounds like I'm exaggerating but it's absolutely not. Terrible experience all round. Not worth it. Spend your money elsewhere.
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Date of stay: March 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from PARKROYAL COLLECTION Marina Bay PRSMB, Owner at PARKROYAL COLLECTION Marina Bay, Singapore
Responded today
Dear FrancesAmelia, Thank you for taking time to pen your review and share your feedback on PARKROYAL COLLECTION Marina Bay. We regret to learn that your stay with us was less than satisfactory due to the various issues that you encountered. PARKROYAL COLLECTION Marina Bay aims to provide our valued guests with restful stays and memorable experiences. However, we are sorry to fall short of expectations this time round. Our associates will take your feedback in our stride and work towards continuous improvement. PARKROYAL COLLECTION Marina Bay remains committed to providing the best experience to our valued guests. We sincerely apologize for the inconvenience caused during your stay but hope to welcome you back again for a renewed experience. Inspiringly Yours, Melvin Lim General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
DemZimin wrote a review 23 Mar
Rostov-on-Don, Russia8 contributions1 helpful vote
Excellent hotel with great service, great location and great food.The location is wonderful, the staff is wonderful - beyond praise. Great room, they gave us a view of the city. So far, of all the hotels we have stayed in Singapore, this is the best! perhaps we can start comparing all the components separately, probably, there are better hotels, but the general impression we have is that we finally found a hotel that we will definitely come to on our next visit to Singapore. The breakfasts are excellent, with a large selection of national dishes.
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Date of stay: March 2023
Value
Rooms
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from PARKROYAL COLLECTION Marina Bay PRSMB, Owner at PARKROYAL COLLECTION Marina Bay, Singapore
Responded yesterday
Dear DemZimin, Thank you for taking your time in sharing upon this delightful feedback of your most recent stay experience on PARKROYAL COLLECTION Marina Bay We are greatly honoured to be in receipt of your excellent feedback of your stay on this occasion, from the well-appointed Guestrooms to our connectivity to popular tourist attractions, a myriad of shopping malls and vital amenities! Once again, thank you for choosing to stay with us and for taking the time to share your experience. We look forward to welcoming you back soon Inspiringly Yours, Melvin Lim General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$309 - US$427 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
marina mandarin singapore hotel singapore, mandarin hotel singapore, mandarin singapore, singapore mandarin, marina mandarin hotel singapore
FORMERLY KNOWN AS
Marina Mandarin Singapore
LOCATION
SingaporeSingaporeMarina Bay / Downtown Core/Downtown Singapore / Central Area/City Area / Marina Centre
NUMBER OF ROOMS
583
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PARKROYAL COLLECTION MARINA BAY, SINGAPORE (R̶M̶ ̶1̶,̶5̶7̶0̶) RM 1,225: UPDATED 2023 Hotel Reviews, Price Comparison and 7,072 Photos - Tripadvisor

Frequently Asked Questions about PARKROYAL COLLECTION Marina Bay, Singapore
Which popular attractions are close to PARKROYAL COLLECTION Marina Bay, Singapore?
Nearby attractions include Silver Bullion (0.3 km), SKAI Bar (0.5 km), and Waterfront Promenade (0.3 km).
What are some of the property amenities at PARKROYAL COLLECTION Marina Bay, Singapore?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
Which room amenities are available at PARKROYAL COLLECTION Marina Bay, Singapore?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at PARKROYAL COLLECTION Marina Bay, Singapore?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at PARKROYAL COLLECTION Marina Bay, Singapore?
Yes, a parking garage, paid private parking on-site, and paid public parking nearby are available to guests.
What are some restaurants close to PARKROYAL COLLECTION Marina Bay, Singapore?
Conveniently located restaurants include Summer Pavilion, Colony, and Paulaner Bräuhaus Singapore.
Are there opportunities to exercise at PARKROYAL COLLECTION Marina Bay, Singapore?
Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay.
Does PARKROYAL COLLECTION Marina Bay, Singapore have airport transportation?
Yes, PARKROYAL COLLECTION Marina Bay, Singapore offers airport transportation for guests. We recommend calling ahead to confirm details.
Is PARKROYAL COLLECTION Marina Bay, Singapore located near the city centre?
Yes, it is 0.9 km away from the centre of Singapore.
Are any cleaning services offered at PARKROYAL COLLECTION Marina Bay, Singapore?
Yes, dry cleaning and laundry service are offered to guests.
Does PARKROYAL COLLECTION Marina Bay, Singapore offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.