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Pan Pacific Orchard

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1 room 2 adults 0 children
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Pan Pacific Orchard
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2,139 Reviews from our TripAdvisor Community

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Showing 1,986: English reviews
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Singapore, Singapore
Reviewed yesterday NEW

Returning to the Pan Pacific Orchard always feels like home - I have been here at least ten times over the years and still every stay is perfect with amazing service, delicious breakfast in the Pacific Club and the benefits for being a DISCOVERY Loyalty Black member have been very consistent.

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Helpful?
3Thank Shutterwhale
Perth, Australia
Reviewed yesterday NEW

I'll be brief. I had no major complaints. Needed a USA power plug at one stage. Had to ask for more milk and sugar in the room one day. There was a sewer smell coming from the washbasin drain when I ran the shower fist thing in the morning. On one morning when I showered at 08:30, the water was...

Review collected in partnership with Pan Pacific Hotels Group
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Helpful?
3Thank barjammar
Sydney, Australia
Reviewed yesterday NEW

This hotel is in a great location. Close for shopping and the MRT which is cheap and a easy way to get around Singapore. We found the staff to be very helpful and nothing was to much trouble. I did this holiday with friends and now I want to go back and visit again with my husband. I would not...

Review collected in partnership with Pan Pacific Hotels Group
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Helpful?
1Thank Ms W
PanPacOrchard, General Manager at Pan Pacific Orchard, responded to this review

Thank you for staying with Pan Pacific Orchard, Singapore and for your recommendation of our hotel. We are glad to hear that you enjoyed your stay with us as well as the convenience of our hotel location. We look forward to sharing our Pacific hospitality with you at your next visit. Sincerely, Craig Syphers General Manager

Rogersville, Tennessee
Reviewed 3 days ago NEW

The hotel is one block from Orchard Road, the main shopping area in Singapore! Rooms were spacious with nice linens and other amenities. Our second stay included a wonderful breakfast with a huge variety of foods to choose from including many custom items. Very good fruit selection!

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Helpful?
2Thank Nancy P
PanPacOrchard, General Manager at Pan Pacific Orchard, responded to this review

Thank you for making Pan Pacific Orchard, Singapore your choice of stay. We are glad that you enjoyed your stay and look forward to sharing our Pacific hospitality with you at your next visit. Sincerely, Craig Syphers General Manager

Singapore, Singapore
Reviewed 4 days ago NEW

Ganesan, Ken, Roy, Krishnan, Max and Craig are the most generous and kind hearted members of the Pan Pacific Orchard team. Their care given to me after having sustain a traumatic accident in Singapore was second to none. Their generosity of spirit assisted in my recovery and their kindness towards myself and my husband during our extended stay in Singapore...

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Helpful?
1Thank suewoolfe60
PanPacOrchard, General Manager at Pan Pacific Orchard, responded to this review

Thank you for your continual support and for the confidence that you have placed in Pan Pacific Orchard, Singapore. We are heartened by your wonderful review which will go a long way in inspiring our associates. We remain at your service and look forward to welcoming you again. Wising you a speedy recovery and pleasant day ahead. Sincerely, Craig Syphers...

Cronulla, Australia
Reviewed 5 days ago NEW

We had a wonderful stay at this hotel. The location was fabulous with easy access to many shopping outlets. The service & cleanliness was exceptional. We dined at 10 Claymore & also the lobby bar both of which were beyond expectations & great value. But most of all we enjoyed the use of the club pacific room which provided a...

Review collected in partnership with Pan Pacific Hotels Group
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Helpful?
1Thank jensteveos
PanPacOrchard, General Manager at Pan Pacific Orchard, responded to this review

Thank you for making Pan Pacific Orchard, Singapore your choice of stay and for your recommendation of our hotel. We are glad to hear that you have enjoyed your stay and had the opportunity to try our all-day dining restaurant, 10 at Claymore and the Lobby Lounge. We are also delighted to hear that you enjoyed the comfort of the...

Singapore
Reviewed 5 days ago NEW

We had an enjoyable staycation for our family. The room was big enough for our family and it was clean too. Great staff and great hotel. The location was also very good. It was within walking distance to shopping area as well as eateries.

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Helpful?
1Thank ShieaSuria
PanPacOrchard, General Manager at Pan Pacific Orchard, responded to this review

Thank you for choosing Pan Pacific Orchard, Singapore for your staycation. We are glad that you enjoyed your stay and that you enjoyed the convenience of staying at our hotel. We are also delighted that the impeccable service delivered by our associates was able to exceed your expectations. We certainly look forward to sharing our Pacific hospitality with you at...

Louisville, Kentucky
Reviewed 1 week ago

I had a lovely time in Singapore thanks, in part to the great staff at the Pan Pacific Orchard. Good location for shopping in the malls. Friendly staff (Jessie greeted me at midnight when I arrived). The bell men where so polite and helpful getting me to wherever I needed to go. (Finding a cab, giving me directions to the...

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Helpful?
3Thank Rob A
PanPacOrchard, General Manager at Pan Pacific Orchard, responded to this review

Thank you for making Pan Pacific Orchard, Singapore your choice of stay and we are heartened by your wonderful review which will go a long way in inspiring our associates. We are glad that you enjoyed your stay and the convenience of our hotel location. We look forward to sharing our Pacific hospitality with you at your next visit. Warmest...

Reading, United Kingdom
Reviewed 1 week ago

The hotel is conveniently located and attractive. All the staff went out of their way to be helpful and made our stay special. Particular thanks to Ken, the club lounge manager, who surprised my husband with a cake for his birthday which was delivered to our room. I highly recommend the executive club room which comes with access to the...

Review collected in partnership with Pan Pacific Hotels Group
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Helpful?
2Thank H1ssy
PanPacOrchard, General Manager at Pan Pacific Orchard, responded to this review

Thank you for staying at the Pan Pacific Orchard, Singapore. We are glad that you enjoyed the comfort of the well-appointed room and the Pacific Club privileges. We are heartened by your wonderful review which will go a long way in inspiring our associates. We remain at your service and look forward to welcoming you again. Warmest regards, Craig Syphers...

Dubai, United Arab Emirates
Reviewed 1 week ago

Stupidly booked the wrong Pan Pacific for a conference that I was attending but was pleasantly surprised. Good hotel, great staff, prime location close to Orchard Road, MRT and everything was on pour doorstep. Staff exceeded my expectation on all levels, only down side was the pool but didn't use it much.

Review collected in partnership with Pan Pacific Hotels Group
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Helpful?
Thank mre171
PanPacOrchard, General Manager at Pan Pacific Orchard, responded to this review

Thank you for staying at the Pan Pacific Orchard, Singapore. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to seeing you again and as always, continue to be at your service. Warmest regards, Craig Syphers General Manager

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Staying in Orchard Road

Neighbourhood Profile
Orchard Road
Shopping is a national pastime for Singaporeans, and after a visit to Orchard Road it’s easy to see why. This seemingly endless boulevard boasts a dizzying selection of shopping centres. From bargain basement foragers to designer label big-spenders, there is something for everyone. For those just browsing, there are countless restaurants, food courts, and cinemas, as well as the odd street entertainer to keep you amused. Most of the malls are connected by underground walkways, offering a break from the sun on a hot day. Bring a credit card and some comfortable shoes, and plunge into the excitement.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
10 at Claymore
10 at Claymore
Cuisines: Seafood, International, Asian, Singaporean
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The newly refurbished five-star business hotel is proud to unveil a refreshed collection of guestrooms, meeting spaces, facilities and food and beverage outlets. Conveniently located in the vibrant shopping district of Orchard Road, Pan Pacific Orchard is an oasis in the heart of the city. Our rejuvenated guest rooms are distinguished by soothing palettes, natural accents and modern furnishings inspired by the inviting warmth of the Pacific. Invigorate your senses at our newly introduced award-winning St. Gregory spa. Relax and rejuvenate your body and mind with signature spa treatments or indulge in 10 at Claymore’s signature Plates of Pleasure, a delightful repertoire of premium meats grilled to succulent perfection, coupled with a delectable buffet spread. Exuding understated sophistication, Pan Pacific Orchard, Singapore is your ideal getaway for busy urban dwellers. ... more   less 

Additional Information about Pan Pacific Orchard

Address: 10 Claymore Road, Singapore 229540, Singapore
Region: Singapore > Singapore > Orchard Road
Price Range: RM753 - RM1,426 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pan Pacific Orchard 5*
Number of rooms: 206
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Agoda and Priceline so you can book your Pan Pacific Orchard reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Pan Pacific Orchard Hotel Singapore
Pan Pacific Singapore
Singapore Pan Pacific
Pan Pacific Orchard Singapore
Hotel Style:
#9 Family Hotel in Singapore
#9 Spa Hotel in Singapore
#11 Business Hotel in Singapore
#18 Romantic Hotel in Singapore
#20 Luxury Hotel in Singapore
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Questions & Answers

Here's what travellers have asked, with answers from Pan Pacific Orchard staff and other travellers.
30 questions
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Questions? Get answers from Pan Pacific Orchard staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a Pacific Room for the best experience!”
 of 5 bubbles Shutterwhale, 26 Mar 2017 | Read review
“Make sure they re-stock the coffee supplies each day.”
 of 5 bubbles barjammar, 26 Mar 2017 | Read review
“Rooms on higher floors are nice!”
 of 5 bubbles 685nancyp, 24 Mar 2017 | Read review
“All rooms are beautifully presented. Modern and clean.”
 of 5 bubbles suewoolfe60, 23 Mar 2017 | Read review
“Definitely worth booking a Club Pacific room for the extra benefits available”
 of 5 bubbles jensteveos, 22 Mar 2017 | Read review
5 of 5