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Novotel Singapore Clarke Quay

Agoda.comUS$133*
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#73 of 306 Hotels in Singapore
Certificate of Excellence
14/05/2017 15/05/2017
1 room 2 adults 0 children
US$177*
US$133*
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US$135*
US$135*
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Novotel Singapore Clarke Quay
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5,929 Reviews from our TripAdvisor Community

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Indore, India
Reviewed yesterday NEWvia mobile

Requested for an early checkin as we reached the hotel at 9 am. They promised to give the rooms ( 5 rooms) at around 12.00. The check in time in 2 pm. Since 12 o clock they are saying that we will take half an hour to give u rooms. Its 3.15 pm and no room has been given to...

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Helpful?
Thank Aneeshsepaha
London
HOTEL’S FAVOURITE REVIEW
Reviewed 12 March 2017

The welcome in this hotel is excellent. Friendly staff, well appointed rooms and a great location. The receptionist, although a trainee gave us a warm, helpful and genuine welcome on check in and this summed up the attittude of the staff throughout, including those who worked poolside. They were a credit to the hotel. There was a large excellent well...

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5Thank FlyingtotheSun
About Hotel's Favourite Review
NovotelSingaporeCQ, General Manager at Novotel Singapore Clarke Quay, responded to this review

Dear FlyingtotheSun, It was an absolute delight to have been at your service and I am glad to know that you had an overall pleasant experience with us. Service is a top priority for us and hence we’re pleased to know that the team rendered their services well. Your comments have been shared with them and I am sure that...

indore
Reviewed 2 days ago NEWvia mobile

We were a group of 10 adults and 7 kinds and 1 infant check in to the hotel at 8 am. Felix at the front desk confirmed that we shall get our rooms by 11 am or latest 12. We did not get the rooms until 4 pm.. as the hotel does not have enough staff to make up the...

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Helpful?
Thank shashank19
Bangalore, Karnataka, India
Reviewed 2 days ago NEW

The class shows at the entrance - polite staff, excellent people at the front desk, a quick check-in! The rooms are beautiful and luxurious; the breakfast a meal to die for! Unfortunately there was an (unexpected) black-out on the last night of our stay; but I really appreciate the professional manner in which my discomfort was handled, hats-off to the...

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Thank VikramBopanna
Reviewed 2 days ago NEW

My two weeks stay was very pleasant. Hotel is ideally placed in a VERY animated area, with lots of pubs/restaurant. MRT station really close. Clean room. Breakfast is proposing all kind of asian flavors, but also croissant, which is good for a French ;-) Will stay here when I come back !

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Thank 890pierrea
Melaka
Reviewed 3 days ago NEW

when check in ... room with no air-con. complain to front office. yet the worst is not over... and than BLACK OUT at 1.13am. without emergency power.. Complain take hour to respond. We waited until 3.00am and I have to go to front office to request changing another room. Lucky they did give us another room so that we can...

Review collected in partnership with Accorhotels.com
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1Thank wlkent
Brisbane, Australia
Reviewed 3 days ago NEW

We stayed on the Executive floor at the Novotel Clarke Quay for 3 nights and it was really wonderful. We had a beautiful room on Level 26 and the Executive floor lounge was very comfortable and great food and wines. Clarke Quay was an exciting place to be at night time with all the restaurants and lively bars. You can...

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Thank Leejune777
Singapore
Reviewed 4 days ago NEW

I experienced different customer service levels from pre-stay till the stay. We had arranged a few months before a staycation together with another couple, where the lady's birthday and my man's birthday were both in April and we thought we can celebrate together. PRE I emailed the hotel with regards that I have a surprise in planning and enquiring if...

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Helpful?
Thank gliowst
NovotelSingaporeCQ, General Manager at Novotel Singapore Clarke Quay, responded to this review

Dear gliowst, Thank you very much for providing us the details of your experience during your recent visit. It is with much regret that we note your dissatisfaction with the service and quality you received. We sincerely apologize for the service shortfall experienced. It is our hope that you will give us another opportunity to better serve you in the...

Melbourne, Australia
Reviewed 4 days ago NEWvia mobile

Stayed with a group of 9 friends, upgraded to the premier package, so happy that we did. Lounge is peaceful, but can get a little crowded occasionally, food is plentiful and of a high quality, drinks are generous and good measures. Staff are pleasant, unobtrusive and yet attentive. Room was spacious enough, quiet, good standard, comfy bed, quality linen and...

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1Thank esstenn
NovotelSingaporeCQ, General Manager at Novotel Singapore Clarke Quay, responded to this review

Dear esstenn, Thank you for sharing your experience at Novotel Singapore Clarke Quay. We are truly grateful for your feedback and are happy to know that you had an overall pleasant stay. With regards to the lifts can be a little slow, pool area is a little bare, will certainly take this feedback on board. We look forward to the...

Reviewed 4 days ago NEW

Short trip was all good but room needs a few additions. Room itself was fine with a great layout, but lacked glasses for a drink and some nibbles other than the chocolate in the fridge. Drink selection in the fridge was also poor with only 4 cans, being a combo of soft drinks and beer. Would stay here again though...

Review collected in partnership with Accorhotels.com
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Thank sarkisy2017
NovotelSingaporeCQ, General Manager at Novotel Singapore Clarke Quay, responded to this review

Dear sarkisy2017, Thank you very much for your valuable review.Guest satisfaction is very important to us and rest assured that your input and comments is greatly appreciated by us.On behalf of the Management and staff here at Novotel Singapore Clarke Quay, thank you very much for your patronage and we look forward to the pleasure of welcoming you back again...

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14/05/2017 15/05/2017
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Staying in The Quays

Neighbourhood Profile
The Quays
From Marina Bay, a walk along Singapore River will take you through the three Quays of the city, each offering a very different atmosphere. Boat Quay features historical sites and a buzzing riverfront vibe. Clarke Quay caters to the party crowd, while Robertson Quay appeals to the leisurely wanderer. Weekends at Robertson Quay and Martin Road also give a peek into the lives of expats in Singapore, as the riverfront teems with joggers, dog walkers, and those getting their caffeine fix over brunch or enjoying a burger and a beer. No matter what you’re up for, the three Quays have something to keep you happy, day or night.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
The Square Restaurant
The Square Restaurant
Cuisines: Asian, International, Singaporean
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Novotel Singapore Clarke Quay combines convenience and comfort in the center of town. This 4-star hotel is the perfect choice for your next business trip or holiday, and is located close to the famous shopping paradise of Orchard Road and the Suntec City Convention Center. Featuring 403 beautifully appointed rooms, plus a Premier Lounge, Novotel Singapore Clarke Quay offers great conference facilities, plus an outdoor swimming pool, a bar, and three restaurants serving local and international cuisine. ... more   less 

Additional Information about Novotel Singapore Clarke Quay

Address: 177A River Valley Road, Singapore 179031, Singapore
Region: Singapore > Singapore > The Quays
Price Range: RM679 - RM1,083 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Singapore Clarke Quay 4*
Number of rooms: 403
Reservation Options:
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Also Known As:
Novotel Singapore Clarke Quay Hotel Singapore
Novotel Clarke Quay Singapore
Singapore Novotel
Hotel Style:
#43 Romantic Hotel in Singapore
#45 Business Hotel in Singapore
#46 Family Hotel in Singapore
#66 Luxury Hotel in Singapore
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Singapore Clarke Quay staff and other travellers.
51 questions
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Questions? Get answers from Novotel Singapore Clarke Quay staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pay a bit extra and stay on the Executive floor. You will have a personalised check in and at night time great food and wines are included.”
Leejune777, 27 Apr 2017 | Read review
“higher the better for views”
341glent, 25 Apr 2017 | Read review
“Get a Bay View room !”
beramkumar, 23 Apr 2017 | Read review
“Make sure you ask for room facing the river”
  • the room and the Jacussi
joehani, 21 Apr 2017 | Read review
“Higher floors have better views”
TRJ977, 18 Apr 2017 | Read review
5 of 5
Agoda.com
US$133* /night
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Prices are for 1 room, 2 adults
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