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Novotel Singapore Clarke Quay

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#69 of 308 Hotels in Singapore
Certificate of Excellence
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Novotel Singapore Clarke Quay
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5,691 Reviews from our TripAdvisor Community

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Showing 4,863: English reviews
Reviewed 1 week ago via mobile

What a very beautiful view from our room. White umbrella around Clarke Quay, colorful building, Singapore Flyer and Marina Bay Sands seen strightaway from our room on 11 level. Very nice staff. Location very near with cafe, bar, riverside, Clarke Quay Central, and many other interesting place.

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Helpful?
Thank Revanya Sitta V
NovotelSingaporeCQ, General Manager at Novotel Singapore Clarke Quay, responded to this review

Dear Revanya Sitta V, Thank you very much for choosing to stay with us and providing us a rewarding review. It’s a delight to know that the strategic location of the hotel,views and team left a positive imprint on you.Your comments have been shared with the teams and I am sure that this will serve as an encouragement as we...

Reviewed 1 week ago via mobile

Stayed for 6 nights in the Superior Bay View room, very spacious and a stunning view. Despite Clarke Quay being popular for its nightlife, the room was still very quiet. Hotel was in a convenient location, only a 5 minute walk to Clarke Quay MRT station, or 10-15 minutes to Chinatown. Overall a very pleasant stay in singapore.

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Helpful?
Thank Erin M
NovotelSingaporeCQ, General Manager at Novotel Singapore Clarke Quay, responded to this review

Dear Erin M, Thank you for staying with us and it’s a great delight to have been at your service. I am glad to know that the prime location of the hotel was well-liked by you. We appreciate your positive review and on behalf of the Management and staff here at Novotel Singapore Clarke Quay, thank you very much for...

Sydney, Australia
Reviewed 1 week ago

Good location. Hop On Hop Off bus stops nearby. There is an ATM and money exchange near entry which is convenient plus a small shopping market. We had a room with two extra beds for our family of four but unfortunately these were as hard as cement for us. A very small child might not notice. The dining room is...

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Helpful?
1Thank pjf2015
NovotelSingaporeCQ, General Manager at Novotel Singapore Clarke Quay, responded to this review

Dear pjf2015, Thank you for your review and it's a great delight to know that the central location of the hotel was very convenient for you. We regret to note the issue you encountered with us and would like to apologize for the inconvenience you experienced. At Novotel, we make every effort to ensure our guests’ full satisfaction with every...

Reviewed 1 week ago via mobile

Great location on river with taxi bay outside, pro active concierge service, fast Wifi for unlimited devices, restaurant offers buffet or very nice a la carte with excellent service by host Logan who thoroughly spoiled us with his undivided attention. Thank you Logan for making us feel so special. We will return for a longer visit next time as so...

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Helpful?
Thank Liz B
NovotelSingaporeCQ, General Manager at Novotel Singapore Clarke Quay, responded to this review

Dear Tripadvisor member, It’s our immense pleasure to serve you and thank you very much for your review. I am truly delighted to hear that the service rendered to you by Concierge and Logan was good.Service has always been a priority for us and reviews as such are an affirmation that guests appreciate the quality of our services that we...

Stafford, United Kingdom
Reviewed 1 week ago

We visited our daughter over the Christmas period and stayed in this hotel the staff were very good and the hotel was clean and spacious. Our problem was the noise as you tried to relax around the pool area. The building works close by we're so bad we could not stay there. The noise and fumes from the diggers were...

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Helpful?
Thank margaret r
NovotelSingaporeCQ, General Manager at Novotel Singapore Clarke Quay, responded to this review

Dear margaret r, Thank you for your feedback. We regret to note that about the inconvenience you faced due to the works close by.However,we are also glad to hear that the fit of the room and service rendered by the team were very good.Your comments have been shared with them and I am sure that this will serve as an...

Kuala Lumpur, Malaysia
Reviewed 1 week ago

Review collected in partnership with Accorhotels.com
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Helpful?
Thank 420Jules
NovotelSingaporeCQ, General Manager at Novotel Singapore Clarke Quay, responded to this review

Leeds, UK
Reviewed 1 week ago

This is an excellent hotel, with great facilities, very friendly staff who take tremendous care to make certain your visit is fully enjoyed. We have stayed at this hotel previously and will stay here on our next visit to Singapore

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Howard R
NovotelSingaporeCQ, General Manager at Novotel Singapore Clarke Quay, responded to this review

Dear Howard R, It’s our immense pleasure to have served you again and thank you very much for your rewarding review. It’s a delight to know that the facilities and team was well-liked by you. Reviews as such are an affirmation for us that guests appreciate the quality of our services and products that we strive to deliver with excellence...

Melbourne, Australia
Reviewed 2 weeks ago

This was our sixth or seventh stay at Novotel Clarke Quay. We spent our second New Years Eve there in the Premier Club Lounge with fantastic views of the fireworks at Marina Bay, just downriver from the hotel. The hotel is five minutes walk to the metro station, cabs are at the door and the bus stop is around the...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank HaydenJill
NovotelSingaporeCQ, General Manager at Novotel Singapore Clarke Quay, responded to this review

Dear HaydenJill, It's an absolute pleasure to have served you again and thank you for choosing to stay with us. Guest satisfaction is our top most priority and I am elated to hear that you enjoyed the location of the hotel as well as the time spent at Premier Lounge.Your comments have been shared with the teams and I am...

Brisbane, Australia
Reviewed 2 weeks ago via mobile

We cannot speak more highly of the service we received from Logan, the restaurant manager. He went above and beyond to make sure we had everything we needed. Nothing was too difficult for him. Thank you Logan for everything you did for us.

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Helpful?
Thank mharcourt
NovotelSingaporeCQ, General Manager at Novotel Singapore Clarke Quay, responded to this review

Dear mharcourt, Thank you very much for taking the time to provide us a rewarding review. Our goal is to make all of our guests feel at home and well-taken care of hence it’s a great pleasure to know that Logan went above and beyond to make sure you had everything you needed. Your comments have been shared with him...

Melbourne, Australia
Reviewed 2 weeks ago via mobile

My room was clean and compact with everything in working order. The service was effective although my Accor club question was not answered. The location is the main positive with lots of options to wine and dine as well as going for a pleasant stroll Gym too small and depressing room without any windows

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Helpful?
Thank Hynet9
NovotelSingaporeCQ, General Manager at Novotel Singapore Clarke Quay, responded to this review

Dear Hynet9, Thank you for your feedback.I am pleased to know that the prime location of the hotel was very convenient for you. Service is our top most priority and it's a delight to know that you found it effective.Department head concerned have been notified about Accor club question not being answered and we will step-up on our training efforts...

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Staying in The Quays

Neighbourhood Profile
The Quays
From Marina Bay, a walk along Singapore River will take you through the three Quays of the city, each offering a very different atmosphere. Boat Quay features historical sites and a buzzing riverfront vibe. Clarke Quay caters to the party crowd, while Robertson Quay appeals to the leisurely wanderer. Weekends at Robertson Quay and Martin Road also give a peek into the lives of expats in Singapore, as the riverfront teems with joggers, dog walkers, and those getting their caffeine fix over brunch or enjoying a burger and a beer. No matter what you’re up for, the three Quays have something to keep you happy, day or night.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
The Square
The Square
Cuisines: Asian, International, Singaporean
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Novotel Singapore Clarke Quay combines convenience and comfort in the center of town. This 4-star hotel is the perfect choice for your next business trip or holiday, and is located close to the famous shopping paradise of Orchard Road and the Suntec City Convention Center. Featuring 403 beautifully appointed rooms, plus a Premier Lounge, Novotel Singapore Clarke Quay offers great conference facilities, plus an outdoor swimming pool, a bar, and three restaurants serving local and international cuisine. ... more   less 

Additional Information about Novotel Singapore Clarke Quay

Address: 177A River Valley Road, Singapore 179031, Singapore
Region: Singapore > Singapore > The Quays
Price Range: RM681 - RM1,139 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Singapore Clarke Quay 4*
Number of rooms: 403
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, ACCOR and Travelocity so you can book your Novotel Singapore Clarke Quay reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Singapore Clarke Quay Hotel Singapore
Novotel Clarke Quay Singapore
Singapore Novotel
Hotel Style:
#43 Romantic Hotel in Singapore
#45 Business Hotel in Singapore
#46 Family Hotel in Singapore
#62 Luxury Hotel in Singapore
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Singapore Clarke Quay staff and other travellers.
41 questions
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Questions? Get answers from Novotel Singapore Clarke Quay staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upper Floor Level Rooms facing the harbour”
 of 5 bubbles Holidays1023, 21 Jan 2017 | Read review
“There are better hotels for young children”
 of 5 bubbles BHWA, 15 Jan 2017 | Read review
“pay for the view, you will not regret”
 of 5 bubbles alexmaria_lifanov, 14 Jan 2017 | Read review
“Marina view. Do no except a pool view unless you want to keep your balcony door closed as the noise from building works is so so bad.”
 of 5 bubbles margaretr883, 12 Jan 2017 | Read review
“Ask for a front facing room over Clarke Quay and not the backside over the building works.”
 of 5 bubbles adasco02, 5 Jan 2017 | Read review
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