Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Paradox Singapore is an urban resort that offers guests a sophisticated yet playful blend of traditional refinement and modern elegance. Located in the vibrant river district of Clarke Quay, the hotel is perfect for those looking for a stylish home base during business travel, or a quiet sanctuary to relax and unwind. Our comfortable rooms and spacious suites feature picturesque views of the city's skyline and are equipped with thoughtful amenities for laid-back style without any fuss.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Accor Hotels.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
This summary was created by AI, based on recent reviews.
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Paradox Singapore Merchant Court earns rave reviews for its strategic location near Clarke Quay and its commendable service, with guests frequently describing the staff as attentive and the atmosphere as welcoming. While the rooms are generally appreciated for their spaciousness and cleanliness, a few guests have called out issues with size, noise, and cleanliness.
The hotel's amenities, including diverse dining options, are popular, and its cleanliness standards are consistently highlighted. However, opinions on value vary, with some travelers finding breakfast overpriced despite available promotions.
Location
Convenient
Atmosphere
Welcoming
Rooms
Spacious
Value
Pricey
Cleanliness
Meticulous
Service
Attentive
Amenities
Outstanding
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This hotel is 5 star in my opinion. It is right on Clark quay in the heart of the city. A very short walk from a HoHo bus tour stop. A short walk to Chinatown and not far from the oldest hawker center in Singapore. The rooms are big even by American standards. The bathrooms are big and amenities provided are first rate. Breakfast buffet is included in room price. Words cannot adequately describe how wonderful the buffet actually is. Every kind of breakfast food one could want and also cheese, meats Asian food and more. The lobby provides concierge service. Front desk efficient. Housekeeping excellent. Highly recommend this establishment.
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Date of stay: October 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Paradox Singapore Merchant Court, Marketing at Paradox Singapore Merchant Court
Responded 19 Oct 2024
Dear LittleSue49, Thank you for your glowing review! We’re thrilled to hear that you consider us a five-star hotel and that you enjoyed our prime location at Clarke Quay. It’s fantastic to know that you appreciated the spacious rooms, first-rate amenities, and our extensive breakfast buffet. We strive to provide a diverse selection to cater to all tastes, and we’re glad it made a positive impression on you. Your kind words about our concierge, front desk, and housekeeping teams are truly appreciated. We look forward to welcoming you back for another exceptional stay! Yours Sincerely, Christine Choo General Manager
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I spent some weeks researching hotels for Singapore and the Paradox is an excellent place in which we stayed for 10 days. Firstly, the location is excellent - its on Clarke Quay and a 2 min walk over the bridge takes you to a river cruise and many great cafes & restaurants. Its about a 6 min walk into Chinatown where you will find hawkers markets with great eating. Secondly, the pool is excellent with a bar - this is my essential criteria for a hotel, especially at the end of a hot day when you need a good cocktail or beer. Thirdly, there is a laundry on the 2nd floor with 2 machines preloaded with washing powder & dryers. Fourthly, the rooms are spacious, clean, A/C with good beds. If you are noise phobic like me, just ask for a room away from the lifts etc and the staff will readily assist. We had a lovely quiet room on the 5th floor which overlooked the pool. Fifthly, the buffet breakfast is fantastic and accommodates all dietary types. They also do an awesome evening buffet dinner. The Coffee is not great at breakfast so walk over the road to the Craftsmen Coffee Shop and you will get an excellent latte – they also do good food at this café and are open 7 days. Finally, the hotel has a 12pm checkout and will store your luggage whilst you spend your last day sightseeing or sitting by the pool. You can then get a free shower and freshen up on the 2nd floor before flying out – this saved us considerable money instead of hiring a hotel room at the airport for a shower. Overall, this is a great hotel, lovely staff, immaculately clean rooms, great pool and perfect location. We would recommend it to any Aussie!
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Date of stay: August 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with friends
Room Tip:Download an app called Grab as this is the equivalent of our Uber in Australia and you will get...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Paradox Singapore Merchant Court, Marketing at Paradox Singapore Merchant Court
Responded 2 Sept 2024
Dear FalcXR8 Thank you for the comprehensive 5 star review during your recent with us. We are thrilled to hear that you enjoyed your overall experience and surely our location is one of the best places to be in while in Singapore. Our team strives to deliver exceptional service to all our guests and we thank you for amplifying this experience. We look forward to welcoming you back soon. Yours Sincerely, Christine Choo General Manager
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We loved our stay at the Paradox Singapore Merchant Court, the location was amazing and we were able to walk to shopping, restaurants, and attractions. Our room was very clean, spacious and we had 4 large windows to see the river views. The bed was comfortable, a large bathroom with make up mirror always great to have and safe, drawers, iron and robes in wardrobe. All made this a great stay. Staff were friendly and efficient and always happy to answer our questions on how to get to various attractions. We highly recommend staying and we will be back to stay again.
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Date of stay: July 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Paradox Singapore Merchant Court, Marketing at Paradox Singapore Merchant Court
Responded 1 Aug 2024
Dear 833nancy Thank you so much for the Amazing 5-star review during your recent stay at Paradox Singapore Merchant Court. We are thrilled to hear that you had a wonderful experience with us and for your incredible recommendation. We look forward to welcoming you back soon! Yours Sincerely, Christine Choo General Manager
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Positive experience, the hotel is in an excellent position one minute from the metro. The rooms are clean, spacious and with excellent amenities (boiler with coffee and tea, 4 bottles of water a day, toothbrush, bathrobe and more) good wifi, shame about the air a little noisy air conditioning and little space (even if the room was spacious) to store t-shirts and other things. Sumptuous breakfast but although there was everything and more you have to pay for an espresso coffee as an extra. Good swimming pool, extremely courteous and helpful staff. The fact of being able to leave your luggage and also the possibility of taking a shower and changing even after the check up was much appreciated. I think the prices are medium-high (but having paid the company I cannot give an objective opinion)
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Date of stay: August 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Well placed hotel, very near to Clarke Quay, one road away. There is a MTR station within the building opposite that can get you everywhere very cheaply, safely and very clean. Hotel has a pool and aqua activities available. Restaurant for breakfast is excellent, rooms are large and comfy. Staff are pleasant and helpful, no complaints at all. We had a very early privately arranged Hotel transfer to the Airport which was good in that the lady driver gave us a running commentary of everything around and an insight into everyday life for locals with regard to tourists- however it was very expensive against an ordinary taxi which you would have to organise yourself. Something to bear in mind. Very many food options nearby and they are comparably priced or much cheaper than in the UK. Would stay there again next time, excellent.
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Date of stay: October 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
Room Tip:Aqua activities are limited to around 8 for the aqua cycle anyway so book. The gardens are lovely...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Paradox Singapore Merchant Court, Marketing at Paradox Singapore Merchant Court
Responded 17 Dec 2024
Dear Ange717, Thank you for your fantastic review! We are so glad you enjoyed our convenient location near Clarke Quay and the easy access to public transportation. It’s great to hear you had a pleasant experience with our pool, breakfast, spacious rooms, and helpful staff. We're happy that the airport transfer was informative, though we understand your point about the cost compared to a regular taxi. We're also glad you enjoyed the nearby food options! We’d love to welcome you back on your next visit to Singapore. Yours Sincerely, Christine Choo General Manager
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My friend and I went for buffet dinner at the Ellenborough Market and very pleased with the variety of food, a good mixture of local and international options to choose from. We enjoyed the fresh oysters and lobsters most, salmon sashimi was fresh too. For the local options, we loved the prawn noodle and kueh pie tie, also the durian penget for dessert. The waitress who attentively attended us was Ms. Mee Chin, she cleaned our plates promptly for us to ready to get more servings. She was very courteous assuring that all was well and she helped me with my blouse zipper too, very much appreciated. Would definitely go back for more.
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Date of stay: December 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Paradox Singapore Merchant Court, Marketing at Paradox Singapore Merchant Court
Responded 19 Dec 2023
Dear Roving79460, Thank you for taking the time to share your experience with us. We are thrilled to hear that you enjoyed our buffet spread, excellent food, and friendly staff. It was a pleasure to have you as our guest, and we hope to welcome you back soon for another wonderful experience. Yours Sincerely, Christine Choo General Manager
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I wish to compliment a staff at the Ellenborough Market Cafe named Mee Chin which was very diligence in her work and quick action in clearing the enpty plates on the dining dining table. As we were offer a small table which we cant place too many plates and worry we might drop them, Ms Mee Chin quickly help in clearing our tables fast which we can enjoy the buffet with ease. Thank you so much💪👍🏻
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Date of stay: December 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Paradox Singapore Merchant Court, Marketing at Paradox Singapore Merchant Court
Responded 2 Jan 2024
Dear Journey22631417750, Thank you so much for the much-appreciated 5-star review during your recent visit. We are delighted that you had a great experience and for highlighting the ambience, food quality and service. Your great feedback has been shared with our entire team, especially Mee Chin. They are certainly delighted to have been allowed to create everlasting memories that you can cherish. Yours Sincerely, Christine Choo General Manager
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This was a great location on Clarke Quay and in between yellow and red hop on and hop off bus stops. We didn’t have breakfast so can’t comment on food. The room was cleaned daily and had very high ceilings which made them feel light and airy. We were on the pool level which was quite a walk from reception, down and up a few stairs with a heavy suitcase and no offer of help. The bathroom was modern and spacious. Wi-Fi was good. Pool was nice and refreshing in the heat. This was an expensive hotel but likely because of the location. The entrance lobby smelled amazing!
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Date of stay: April 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Paradox Singapore Merchant Court at Clarke Quay, General Manager at Paradox Singapore Merchant Court
Responded 19 Apr 2023
Dear Fireguards, Thank you for your wonderful review. We are pleased to learn that our convenient location, beautiful rooms, and hotel facilities have made your stay an enjoyable one. Please allow me to share that your comment regarding our service have been taken most positively to ensure that we consistently provide delightful experiences to all our guests. We hope to have an opportunity to welcome you back in the future. Yours sincerely, Jessie Khoo-Gan General Manager
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Where to begin, the check-in was fast but I was surprised when asked for a $500 deposit which I thought was excessive. Our room was on 7th floor and whilst a bit smaller than what i thought it would be from photos was Ok. We asked for an additional chair so that I was not sitting on the bed lst my husband used the chair at the desk. Bed was not that comfortable mattress needs to be updated but pillows were fine and lots of them and you could choose different types if you wanted. Breakfast was a standard buffet which I found to be good lots of choices for everyone and you could get eggs cooked as you liked. We did not eat lunch or dinner at the hotel so cannot comment on that but we had afternoon tea in the cafe which was very good. I was hoping to use the pool but the lounges fir me are too low, my legs don’t bend like they used to, a chair would have been good for old folks like me. We choose this hotel because it was so close to Clarke quay and the restaurants. They have a laundry for quests but it costs $13 each for the washing machine and dryer.
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Date of stay: July 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip:Breakfast gets very crowded after nine am before that lots of room.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jessie Khoo-Gan, General Manager at Paradox Singapore Merchant Court
Responded 17 Jul 2023
Dear elainehS6617TT, Thank you for the review. While we are delighted to hear of the pleasant stay you've had especially the hotel location, selection of breakfast and afternoon tea, we regret to hear that the mattress and the sun loungers were not to your liking. We do hope to welcome you back in the future. Yours sincerely, Jessie Khoo-Gan General Manager
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Had a birthday dinner with my extended family at Ellenborough Market Cafe on a Thursday evening. The food quality and variety was decent for its price. But what really stood out was their exceptional level of customer service. From the moment we stepped into the restaurant till the time we left, we felt very welcomed and adequately served. A spare chair was provided for us without being asked (for us to place our bags on), water was refilled before the jar was empty, finished plates were promptly removed etc. In addition, we had a family member on a wheelchair who needed additional help to transfer onto the dining chair and a staff member promptly came forward to extend help without being asked. We were also directed to an appropriate toileting facility for the elders in our group as the original toilets meant going up a flight of stairs. It's great that the staff could anticipate diners needs and catered to them promptly with a smile. Really made our day! Big shout out to Shermaine and the rest in her team! You guys have really brought "service" to a different level for diners. THANK YOU.
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Date of stay: May 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Paradox Singapore Merchant Court, Marketing at Paradox Singapore Merchant Court
Responded 1 Jun 2024
Dear Happiness151808 Thank you for the Excellent 5 Star Review! We are grateful that you have amplified your amazing experience and such testimonial is what the team has been striving to achieve. I am certain that Shermaine and the rest of the team are thankful for your kind words. It would be a pleasure to welcome you back again soon. Yours Sincerely, Christine Choo General Manager
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There are more places to choose from in the Singapore area.
PRICE RANGE
RM 845 - RM 1,150 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
swissotel merchant court hotel singapore, swissotel merchant court singapore
FORMERLY KNOWN AS
Swissotel Merchant Court Singapore
LOCATION
SingaporeSingaporeClarke Quay / The Quays / Central Area/City Area / Singapore River/Riverside
NUMBER OF ROOMS
476
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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