Paradox Singapore Merchant Court

Paradox Singapore Merchant Court

Traveller (2848)
Panorama at the Swissotel Merchant Court Singapore
360
Panoramas (35)
Executive King Room
Room & Suite (1148)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

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Avg. RM 1,071 /night, 2/6 - 2/7
RM 1,195
per night
RM 969
per night
RM 743
per night

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About

#59 of 352 hotels in Singapore
4.8 of 5 bubbles
Location
4.1 of 5 bubbles
Rooms
4.0 of 5 bubbles
Value
4.4 of 5 bubbles
Cleanliness
4.4 of 5 bubbles
Service
4.3 of 5 bubbles
Sleep Quality
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Paradox Singapore is an urban resort that offers guests a sophisticated yet playful blend of traditional refinement and modern elegance. Located in the vibrant river district of Clarke Quay, the hotel is perfect for those looking for a stylish home base during business travel, or a quiet sanctuary to relax and unwind. Our comfortable rooms and spacious suites feature picturesque views of the city's skyline and are equipped with thoughtful amenities for laid-back style without any fuss.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Bar / lounge
Kids pool
Airport transportation
Business Centre with Internet Access
Car park
Wifi
Fitness / spa changing rooms
Fitness classes
Personal trainer
Pool / beach towels
Pool with view
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Happy hour
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Poolside bar
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Newspaper
Non-smoking hotel
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Butler service
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Bath / shower
Interconnected rooms available
Private balcony
Room service
Safe
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Wake-up service / alarm clock
Minibar
Electric kettle
Flatscreen TV
On-demand films
Complimentary toiletries
Hair dryer
Room types
City view
Landmark view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Accor Hotels.
4.0 of 5 stars
HOTEL STYLE
River View
Family
Languages Spoken
English, Chinese, Indonesian, Malay
Hotel links

Location

20 Merchant Road Clarke Quay MRT Station, Singapore 058281 Singapore
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
Changi Airport
17.7 km
See all flights
Seletar Airport
14.5 km
See all flights
Telok Ayer
10 minSingapore Mass Rapid Transit
4.5
4.5 of 5 bubbles7,517 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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Paradox Singapore Merchant Court earns rave reviews for its strategic location near Clarke Quay and its commendable service, with guests frequently describing the staff as attentive and the atmosphere as welcoming. While the rooms are generally appreciated for their spaciousness and cleanliness, a few guests have called out issues with size, noise, and cleanliness. The hotel's amenities, including diverse dining options, are popular, and its cleanliness standards are consistently highlighted. However, opinions on value vary, with some travelers finding breakfast overpriced despite available promotions.
Location
Convenient
Atmosphere
Welcoming
Rooms
Spacious
Value
Pricey
Cleanliness
Meticulous
Service
Attentive
Amenities
Outstanding

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Traveller rating
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  • 2,697
  • 673
  • 216
  • 116
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Detailed Reviews
LittleSue49 wrote a review Oct 2024
Tulsa, Oklahoma
+1
Hotel's Favourite
5.0 of 5 bubbles
This hotel is 5 star in my opinion. It is right on Clark quay in the heart of the city.
A very short walk from a HoHo bus tour stop. A short walk to Chinatown and not far from the oldest hawker center in Singapore. The rooms are big even by American standards. The bathrooms are big and amenities provided are first rate. Breakfast buffet is included in room price. Words cannot adequately describe how wonderful the buffet actually is. Every kind of breakfast food one could want and also cheese, meats Asian food and more. The lobby provides concierge service. Front desk efficient. Housekeeping excellent. Highly recommend this establishment.
Read more
Date of stay: October 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Paradox Singapore Merchant Court, Marketing at Paradox Singapore Merchant Court
Responded 19 Oct 2024
Dear LittleSue49, Thank you for your glowing review! We’re thrilled to hear that you consider us a five-star hotel and that you enjoyed our prime location at Clarke Quay. It’s fantastic to know that you appreciated the spacious rooms, first-rate amenities, and our extensive breakfast buffet. We strive to provide a diverse selection to cater to all tastes, and we’re glad it made a positive impression on you. Your kind words about our concierge, front desk, and housekeeping teams are truly appreciated. We look forward to welcoming you back for another exceptional stay! Yours Sincerely, Christine Choo General Manager
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Maree P wrote a review Aug 2024
Glenelg, Australia
5.0 of 5 bubbles
I spent some weeks researching hotels for Singapore and the Paradox is an excellent place in which we stayed for 10 days. Firstly, the location is excellent - its on Clarke Quay and a 2 min walk over the bridge takes you to a river cruise and many great cafes & restaurants. Its about a 6 min walk into Chinatown where you will find hawkers markets with great eating. Secondly, the pool is excellent with a bar - this is my essential criteria for a hotel, especially at the end of a hot day when you need a good cocktail or beer. Thirdly, there is a laundry on the 2nd floor with 2 machines preloaded with washing powder & dryers. Fourthly, the rooms are spacious, clean, A/C with good beds. If you are noise phobic like me, just ask for a room away from the lifts etc and the staff will readily assist. We had a lovely quiet room on the 5th floor which overlooked the pool. Fifthly, the buffet breakfast is fantastic and accommodates all dietary types. They also do an awesome evening buffet dinner. The Coffee is not great at breakfast so walk over the road to the Craftsmen Coffee Shop and you will get an excellent latte – they also do good food at this café and are open 7 days. Finally, the hotel has a 12pm checkout and will store your luggage whilst you spend your last day sightseeing or sitting by the pool. You can then get a free shower and freshen up on the 2nd floor before flying out – this saved us considerable money instead of hiring a hotel room at the airport for a shower. Overall, this is a great hotel, lovely staff, immaculately clean rooms, great pool and perfect location. We would recommend it to any Aussie!
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Date of stay: August 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled with friends
Room Tip: Download an app called Grab as this is the equivalent of our Uber in Australia and you will get...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Paradox Singapore Merchant Court, Marketing at Paradox Singapore Merchant Court
Responded 2 Sept 2024
Dear FalcXR8 Thank you for the comprehensive 5 star review during your recent with us. We are thrilled to hear that you enjoyed your overall experience and surely our location is one of the best places to be in while in Singapore. Our team strives to deliver exceptional service to all our guests and we thank you for amplifying this experience. We look forward to welcoming you back soon. Yours Sincerely, Christine Choo General Manager
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A lot to digest? Read an AI-generated summary of recent traveller reviews.
Nancy P wrote a review Jul 2024
Perth, Australia
5.0 of 5 bubbles
We loved our stay at the Paradox Singapore Merchant Court, the location was amazing and we were able to walk to shopping, restaurants, and attractions. Our room was very clean, spacious and we had 4 large windows to see the river views. The bed was comfortable, a large bathroom with make up mirror always great to have and safe, drawers, iron and robes in wardrobe. All made this a great stay. Staff were friendly and efficient and always happy to answer our questions on how to get to various attractions. We highly recommend staying and we will be back to stay again.
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Date of stay: July 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Paradox Singapore Merchant Court, Marketing at Paradox Singapore Merchant Court
Responded 1 Aug 2024
Dear 833nancy Thank you so much for the Amazing 5-star review during your recent stay at Paradox Singapore Merchant Court. We are thrilled to hear that you had a wonderful experience with us and for your incredible recommendation. We look forward to welcoming you back soon! Yours Sincerely, Christine Choo General Manager
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marco_G_MIL wrote a review Aug 2023
Caravaggio, Italy
4.0 of 5 bubbles
Positive experience, the hotel is in an excellent position one minute from the metro. The rooms are clean, spacious and with excellent amenities (boiler with coffee and tea, 4 bottles of water a day, toothbrush, bathrobe and more) good wifi, shame about the air a little noisy air conditioning and little space (even if the room was spacious) to store t-shirts and other things. Sumptuous breakfast but although there was everything and more you have to pay for an espresso coffee as an extra. Good swimming pool, extremely courteous and helpful staff. The fact of being able to leave your luggage and also the possibility of taking a shower and changing even after the check up was much appreciated. I think the prices are medium-high (but having paid the company I cannot give an objective opinion)
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Google
Date of stay: August 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ange717 wrote a review Dec 2024
York, United Kingdom
5.0 of 5 bubbles
Well placed hotel, very near to Clarke Quay, one road away. There is a MTR station within the building opposite that can get you everywhere very cheaply, safely and very clean. Hotel has a pool and aqua activities available. Restaurant for breakfast is excellent, rooms are large and comfy. Staff are pleasant and helpful, no complaints at all. We had a very early privately arranged Hotel transfer to the Airport which was good in that the lady driver gave us a running commentary of everything around and an insight into everyday life for locals with regard to tourists- however it was very expensive against an ordinary taxi which you would have to organise yourself. Something to bear in mind. Very many food options nearby and they are comparably priced or much cheaper than in the UK. Would stay there again next time, excellent.
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Date of stay: October 2024
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
Room Tip: Aqua activities are limited to around 8 for the aqua cycle anyway so book. The gardens are lovely...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Paradox Singapore Merchant Court, Marketing at Paradox Singapore Merchant Court
Responded 17 Dec 2024
Dear Ange717, Thank you for your fantastic review! We are so glad you enjoyed our convenient location near Clarke Quay and the easy access to public transportation. It’s great to hear you had a pleasant experience with our pool, breakfast, spacious rooms, and helpful staff. We're happy that the airport transfer was informative, though we understand your point about the cost compared to a regular taxi. We're also glad you enjoyed the nearby food options! We’d love to welcome you back on your next visit to Singapore. Yours Sincerely, Christine Choo General Manager
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Roving79460 wrote a review Dec 2023
5.0 of 5 bubbles
My friend and I went for buffet dinner at the Ellenborough Market and very pleased with the variety of food, a good mixture of local and international options to choose from. We enjoyed the fresh oysters and lobsters most, salmon sashimi was fresh too. For the local options, we loved the prawn noodle and kueh pie tie, also the durian penget for dessert. The waitress who attentively attended us was Ms. Mee Chin, she cleaned our plates promptly for us to ready to get more servings. She was very courteous assuring that all was well and she helped me with my blouse zipper too, very much appreciated. Would definitely go back for more.
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Date of stay: December 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Paradox Singapore Merchant Court, Marketing at Paradox Singapore Merchant Court
Responded 19 Dec 2023
Dear Roving79460, Thank you for taking the time to share your experience with us. We are thrilled to hear that you enjoyed our buffet spread, excellent food, and friendly staff. It was a pleasure to have you as our guest, and we hope to welcome you back soon for another wonderful experience. Yours Sincerely, Christine Choo General Manager
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Ben wrote a review Dec 2023
Zhongzheng District, Taipei
5.0 of 5 bubbles
I wish to compliment a staff at the Ellenborough Market Cafe named Mee Chin which was very diligence in her work and quick action in clearing the enpty plates on the dining dining table. As we were offer a small table which we cant place too many plates and worry we might drop them, Ms Mee Chin quickly help in clearing our tables fast which we can enjoy the buffet with ease. Thank you so much💪👍🏻
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Date of stay: December 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Paradox Singapore Merchant Court, Marketing at Paradox Singapore Merchant Court
Responded 2 Jan 2024
Dear Journey22631417750, Thank you so much for the much-appreciated 5-star review during your recent visit. We are delighted that you had a great experience and for highlighting the ambience, food quality and service. Your great feedback has been shared with our entire team, especially Mee Chin. They are certainly delighted to have been allowed to create everlasting memories that you can cherish. Yours Sincerely, Christine Choo General Manager
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Fireguards wrote a review Apr 2023
Northallerton, United Kingdom
3.0 of 5 bubbles
This was a great location on Clarke Quay and in between yellow and red hop on and hop off bus stops. We didn’t have breakfast so can’t comment on food. The room was cleaned daily and had very high ceilings which made them feel light and airy. We were on the pool level which was quite a walk from reception, down and up a few stairs with a heavy suitcase and no offer of help. The bathroom was modern and spacious. Wi-Fi was good.
Pool was nice and refreshing in the heat. This was an expensive hotel but likely because of the location.
The entrance lobby smelled amazing!
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Date of stay: April 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Paradox Singapore Merchant Court at Clarke Quay, General Manager at Paradox Singapore Merchant Court
Responded 19 Apr 2023
Dear Fireguards, Thank you for your wonderful review. We are pleased to learn that our convenient location, beautiful rooms, and hotel facilities have made your stay an enjoyable one. Please allow me to share that your comment regarding our service have been taken most positively to ensure that we consistently provide delightful experiences to all our guests. We hope to have an opportunity to welcome you back in the future. Yours sincerely, Jessie Khoo-Gan General Manager
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Elaine H wrote a review Jul 2023
4.0 of 5 bubbles
Where to begin, the check-in was fast but I was surprised when asked for a $500 deposit which I thought was excessive. Our room was on 7th floor and whilst a bit smaller than what i thought it would be from photos was Ok. We asked for an additional chair so that I was not sitting on the bed lst my husband used the chair at the desk. Bed was not that comfortable mattress needs to be updated but pillows were fine and lots of them and you could choose different types if you wanted. Breakfast was a standard buffet which I found to be good lots of choices for everyone and you could get eggs cooked as you liked. We did not eat lunch or dinner at the hotel so cannot comment on that but we had afternoon tea in the cafe which was very good. I was hoping to use the pool but the lounges fir me are too low, my legs don’t bend like they used to, a chair would have been good for old folks like me.
We choose this hotel because it was so close to Clarke quay and the restaurants. They have a laundry for quests but it costs $13 each for the washing machine and dryer.
Read more
Date of stay: July 2023
4.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with family
Room Tip: Breakfast gets very crowded after nine am before that lots of room.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jessie Khoo-Gan, General Manager at Paradox Singapore Merchant Court
Responded 17 Jul 2023
Dear elainehS6617TT, Thank you for the review. While we are delighted to hear of the pleasant stay you've had especially the hotel location, selection of breakfast and afternoon tea, we regret to hear that the mattress and the sun loungers were not to your liking. We do hope to welcome you back in the future. Yours sincerely, Jessie Khoo-Gan General Manager
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Cecilia L wrote a review May 2024
5.0 of 5 bubbles
Had a birthday dinner with my extended family at Ellenborough Market Cafe on a Thursday evening. The food quality and variety was decent for its price. But what really stood out was their exceptional level of customer service. From the moment we stepped into the restaurant till the time we left, we felt very welcomed and adequately served. A spare chair was provided for us without being asked (for us to place our bags on), water was refilled before the jar was empty, finished plates were promptly removed etc. In addition, we had a family member on a wheelchair who needed additional help to transfer onto the dining chair and a staff member promptly came forward to extend help without being asked. We were also directed to an appropriate toileting facility for the elders in our group as the original toilets meant going up a flight of stairs. It's great that the staff could anticipate diners needs and catered to them promptly with a smile. Really made our day! Big shout out to Shermaine and the rest in her team! You guys have really brought "service" to a different level for diners. THANK YOU.
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Date of stay: May 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Paradox Singapore Merchant Court, Marketing at Paradox Singapore Merchant Court
Responded 1 Jun 2024
Dear Happiness151808 Thank you for the Excellent 5 Star Review! We are grateful that you have amplified your amazing experience and such testimonial is what the team has been striving to achieve. I am certain that Shermaine and the rest of the team are thankful for your kind words. It would be a pleasure to welcome you back again soon. Yours Sincerely, Christine Choo General Manager
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Dennis asked a question Jan 2025
Edinburgh, United Kingdom119 contributions
Is Breakfast served in the Club Lounge
mimbecky asked a question Jan 2025
Poway, California111 contributions100 helpful votes
How much is breakfast??
Answer from Sue H
London, United Kingdom129 contributions30 helpful votes
Our room included breakfast - which was fabulous!
linda f asked a question Jan 2024
Wrexham County, United Kingdom43 contributions17 helpful votes
Is the pool open in October
Answer from Phil K
Warrington, United Kingdom230 contributions98 helpful votes
It was when we were there last October.
linda f asked a question Jan 2024
Wrexham County, United Kingdom43 contributions17 helpful votes
Is there an MRT station near by as want to explore
Answer from Babu S
Singapore, Singapore202 contributions53 helpful votes
Yes
Ange717 wrote a tip Dec 2024
York, United Kingdom231 contributions64 helpful votes
5.0 of 5 bubbles
"Aqua activities are limited to around 8 for the aqua cycle anyway so book. The gardens are lovely with double bed chairs, very comfy."
Read full review
Ed Mell wrote a tip Nov 2024
Midlands24 contributions3 helpful votes
5.0 of 5 bubbles
"Close to train / bus/ china town . Lots of fast food on the doorstep ."
Read full review
Elna v wrote a tip Nov 2024
Auckland, New Zealand25 contributions3 helpful votes
5.0 of 5 bubbles
"Great location for eateries, MRT, river cruise, canal walks, busses, excellent venue and hotel."
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Jerry Z wrote a tip Nov 2024
1 contribution
5.0 of 5 bubbles
"Pool is always available. Pretty much a warm weather, so a swim at night."
Read full review
Alison W wrote a tip Nov 2024
Morpeth, United Kingdom22 contributions8 helpful votes
4.0 of 5 bubbles
"You have to be quick to get a decent sun bed."
Read full review
Not the right property for you?
There are more places to choose from in the Singapore area.
PRICE RANGE
RM 845 - RM 1,150 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
swissotel merchant court hotel singapore, swissotel merchant court singapore
FORMERLY KNOWN AS
Swissotel Merchant Court Singapore
LOCATION
SingaporeSingaporeClarke Quay / The Quays / Central Area/City Area / Singapore River/Riverside
NUMBER OF ROOMS
476
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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PARADOX SINGAPORE MERCHANT COURT (R̶M̶ ̶1̶,̶3̶3̶5̶) RM 1,051: UPDATED 2025 Hotel Reviews, Price Comparison and 3,230 Photos - Tripadvisor

Frequently Asked Questions about Paradox Singapore Merchant Court
Which popular attractions are close to Paradox Singapore Merchant Court?
Nearby attractions include Hidden Singapore Outdoor Immersive Adventures (0.4 km), BullionStar (0.1 km), and Comedy Masala (0.4 km).
What are some of the property amenities at Paradox Singapore Merchant Court?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Paradox Singapore Merchant Court?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Paradox Singapore Merchant Court?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Paradox Singapore Merchant Court?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Paradox Singapore Merchant Court?
Conveniently located restaurants include Ju95.co, FOC Restaurant, and Sque Rotisserie & Alehouse.
Are there opportunities to exercise at Paradox Singapore Merchant Court?
Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay.
Does Paradox Singapore Merchant Court have airport transportation?
Yes, Paradox Singapore Merchant Court offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Paradox Singapore Merchant Court located near the city centre?
Yes, it is 0.7 km away from the centre of Singapore.
Are any cleaning services offered at Paradox Singapore Merchant Court?
Yes, dry cleaning and laundry service are offered to guests.
Does Paradox Singapore Merchant Court offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
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