Paradox Singapore Merchant Court at Clarke Quay
20 Merchant Road near Clarke Quay MRT station, Singapore 058281 Singapore
E-mail hotel
12 people are viewing this hotel
US$226
Fully refundable before 06/04/23
US$226
Fully refundable before 07/04/23
No prepayment needed
US$226
US$199
Hotels.comUS$226
TravelocityUS$226
Official Hotel SiteUS$226
View all 19 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Full view
View all photos (2,801)2,801
360
Panoramas (35) 
Videos (1)
About
#60 of 364 hotels in Singapore
Location
Cleanliness
Service
Value
Suggest edits to improve what we show.Improve this listing
Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids pool
Airport transportation
Business Centre with Internet Access
Car park
Wifi
Pool / beach towels
Outdoor pool
Fitness / spa changing rooms
Personal trainer
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Happy hour
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Poolside bar
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Newspaper
Non-smoking hotel
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Butler service
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Shoeshine
Show more
Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Bath / shower
Interconnected rooms available
Private balcony
Room service
Safe
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Wake-up service / alarm clock
Minibar
Electric kettle
Flatscreen TV
On-demand films
Complimentary toiletries
Hair dryer
Show more
Room types
City view
Landmark view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Centrally Located
Languages Spoken
English, Chinese, Malay
Hotel links
Location
100Great for walkers
Grade: 100 out of 100
529Restaurantswithin 0.5 km
73Attractionswithin 0.5 km
Contact
20 Merchant Road near Clarke Quay MRT station, Singapore 058281 Singapore
Getting there
Telok AyerSingapore Mass Rapid Transit10 min
Raffles PlaceSingapore Mass Rapid Transit11 min
Car HireSee all Singapore car hire
7027Reviews106Q+A100Room tips
Reviews
Traveller rating
- 3,450
- 2,614
- 649
- 206
- 112
Time of year
Traveller type
Language
More
Selected filters
- Filter
- English
Popular mentions
Sort by:
Most Recent
Really nice peaceful hotel.Good size clean room . Nice view from balcony . Pool area was good Breakfast was ok and service good . Well located , close to trains & Chinatown a few mins walk. Bar closes very early , but extortionate prices anyway. Good hotel.
Read more
Date of stay: March 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Hotel's Favourite
We enjoyed our stay during 12-15 Aug. Specially shout out to breakfast team , restaurant was quite busy and crowded. We were being taken care by Suhaila and her team, most of them are friendly and helpful. Food variety was huge. Thank you for excellent service, we will definitely be back soon.
Read more
Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Paradox Singapore Merchant Court at Clarke Quay, General Manager at Paradox Singapore Merchant Court at Clarke Quay
Responded 30 Aug 2022
Dear guest, Thank you for sharing your positive experience. We are pleased to learn that you had a great stay with us. We are delighted to hear that you enjoyed our breakfast buffet as well as the service provided by our dedicated team at Ellenborough Market Café. Your feedback encourages us to keep striving for perfection. It would be a pleasure to welcome you back for another amazing experience and to delight you with our fine hospitality in the near future. Warm regards, Kanna Karmegam, Director of Rooms
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
We stayed at the Paradox in March 2023. Rooms are very vibrant and fun. Our room had a balcony and large bed. The corridors are long and can be a bit confusing if you get a corner room. We had executive lounge access . The food and drinks are if a good variety. As we are vegetarian they accomodated and served us some delicious starters. Special mention of Johanna , she was super helpful, cheerful and kind. The pool area is just fabulous ! Bright , blue and exotic. Drinks are served at the side bar , so its a nice place to chill. Location is just fantastic, walking distance from the clarke quay restaurants and a small shopping centre too. Overall : Great stay ! Great hospitality !
Read more
Date of stay: March 2023Trip type: Travelled as a couple
Room Tip: Theres a self check-in and self check-out computer screen which is located next to the reception....
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Good customer service from the restaurant crew and value for money buffet at ellenborough restaurant! Extremely good service from Suresh who was really kind and helpful in so many ways. He was prompt in service and attentive to our needs, eg when we need to take our family photos, he offered to take for us! Thumbs up for Suresh!
Read more
Date of stay: March 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We chose this hotel mainly for its location and facilities. I know Singapore well and have been travelling here for many years so I am very familiar with the general standard of hotels in the city. The first red flag was on arrival - there's really nothing worse after spending ten or twelve hours on a plane, than having to queue up for ages to check in to the hotel. There we only two staff working and they were taking a very long time with each guest. The computers for self check-in weren't working - when I tried, I got an error message. The hotel is quite old - it was originally a Swissotel, I believe and very little has been done to maintain the building or interiors - the window in our room was so scratched we could barely see through it, and the window box which should have been full of lush vegetation looked like a very sad, neglected affair. The room was a reasonable size and the bed was comfortable. There was an adequate amount of wardrobe space and a small desk for working. The bathroom was quite nice with a large walk-in shower. It was very hard to get any sort of service in the hotel - we called the front desk to ask them to book a taxi for us and they couldn't find any concierge; it took 15mins before the concierge called back to confirm a taxi was being booked. This sort of thing should be bread-and-butter for a hotel not require 3 phone calls and 15mins. It was equally hard to find anyone in the Spa to book activities. The hotel offers a laundry but it's S$13 for washer and the same again for dryer which is excessive. The pool is a decent size although it's very shallow indeed at one end which can make lap swimming difficult. Overall, meh. Singapore has much better to offer at the same price.…
Read more
Date of stay: March 2023Trip type: Travelled as a couple
Value
Location
Service
Room Tip: Stay elsewhere
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Good dining experience with my friends. The food is great and the ambience was cosy. Thank you Raj for providing a good location for the gathering and Denise for being attentive to allour needs. We will definitely come back again.
Read more
Date of stay: March 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Paradox Singapore Merchant Court at Clarke Quay, General Manager at Paradox Singapore Merchant Court at Clarke Quay
Responded 2 days ago
Dear Coolbuzer, Thank you for taking the time to write us a review on TripAdvisor. We are glad that you appreciated our colleagues' service, especially Raj and Denise. Likewise, we are pleased to hear that our restaurant's ambience and our chefs' culinary creations have greatly impressed you. I look forward to sharing your review to the rest of the team as I am sure it will serve as a motivation for all of them. We look forward to welcoming you back in the near future. Warm regards, Jessie Khoo-Gan General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel is centrally located and its really easy to get around. The Bell Captain was really helpful and gave us lots of helpful tips. We went to the war museum and came back on the bus, which was interesting as it took us all around Singapore - courtesy of advice from the hotel. The hotel smelt lovely when you walked in. The room we were in was fine, but the view was of a roof - so not very exciting - but we were close to the pool just down the corridor so that was nice. Singapore is such an amazing city, we had a lovely 3 days there and had a few fantastic meals in Chinatown. The room was a bit tired, the corridors needed updating - but otherwise it was a great base.
Read more
Date of stay: March 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Paradox Singapore Merchant Court at Clarke Quay, General Manager at Paradox Singapore Merchant Court at Clarke Quay
Responded 2 days ago
Dear 101Amanda, Thank you for your fabulous review. It feels rewarding for our team to learn that the exemplary service extended by our colleagues made your stay a memorable experience. We are also glad to hear that you had an exceptional stay in Singapore due to our hotel's strategic location in Clarke Quay. Please be assured that your concerns regarding the quality of our room has been taken most positively for future developments. Your feedback will certainly serve as an inspiration for all of us to strive harder in achieving our goal of providing our guests with delightful stays. We look forward to welcoming you again. Warm regards, Jessie Khoo-Gan General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had buffet dinner at Ellenborough cafe. Raj who served us was very friendly and took the initiative to give us cakes for friends who were celebrating their birthdays. The seafood was fresh, food was good and everyone enjoyed the dinner. Recommended to go for the buffet dinner.
Read more
Date of stay: March 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Paradox Singapore Merchant Court at Clarke Quay, General Manager at Paradox Singapore Merchant Court at Clarke Quay
Responded 2 days ago
Dear Sina P, Thank you for recommending Ellenborough Market Cafe on TripAdvisor. We are pleased to learn that you appreciated the remarkable service extended by our colleagues, especially Raj. It is also delightful to hear that our seafood selection and culinary creations have greatly impressed you. I look forward to sharing your feedback with the rest of my team as I am sure it will serve as a motivation for them. We look forward to having you back for another perfect experience. Warm regards, Jessie Khoo-Gan General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Fantastic hotel. So close to everything. Shopping centre across the road has all you need plus MRT station. On the doorstep of Clarke Quay and only a very short train ride to Chinatown, Maxwell Food Centre and Orchard Road. Breakfast was included in our package and was a great way to start our day. Very rarely did we need lunch! The staff were absolutely amazing, so very polite and nothing was a bother. Would certainly recommend this hotel to everyone.
Read more
Date of stay: March 2023Trip type: Travelled as a couple
Value
Location
Service
Room Tip: Just go!
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Paradox Singapore Merchant Court at Clarke Quay, General Manager at Paradox Singapore Merchant Court at Clarke Quay
Responded 2 days ago
Dear NozzieB, Thank you for your lovely review. It brings us joy to know that we were able to achieve our goal of providing you with an outstanding experience. We are glad to hear that our strategic location, breakfast offerings and exceptional service have greatly impressed you. Your wonderful feedback will certainly be shared with the rest of my team as I am sure it will motivate them to know that their efforts are appreciated. It's been our pleasure to be of service to you and we look forward to hosting you again in the near future. Warm regards, Jessie Khoo-Gan General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed here for 11 nights and had a room overlooking the river. Hotel in a fantastic location. It’s next to the river and adjacent to Clarke Quay MRT. We found the staff to be very friendly and extremely helpful. My partner broke her ankle on day 8 of our holiday. The staff were brilliant, not only lending us a wheelchair but generally helping with anything we needed. Will use this hotel next time we are in Singapore.
Read more
Date of stay: March 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Paradox Singapore Merchant Court at Clarke Quay, General Manager at Paradox Singapore Merchant Court at Clarke Quay
Responded 4 days ago
Dear Gordon-arnold, Thank you for your wonderful review. It feels rewarding for the whole team to learn that we were able to achieve our goal of providing you with a fantastic stay. We are glad to hear that you appreciated the impeccable service rendered by our colleagues, our hotel's convenient location in Clarke Quay, as well as the view from our room. Your kind compliments serve as an inspiration for all of us to consistently strive in providing unparalleled experiences. We look forward to welcoming you back in the near future. Warm regards, Jessie Khoo-Gan General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$217 - US$276 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
swissotel merchant court hotel singapore, swissotel merchant court singapore
FORMERLY KNOWN AS
Swissotel Merchant Court Singapore
LOCATION
SingaporeSingaporeClarke Quay / The Quays / Central Area/City Area / Singapore River/Riverside
NUMBER OF ROOMS
476
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your ListingPARADOX SINGAPORE MERCHANT COURT AT CLARKE QUAY (R̶M̶ ̶1̶,̶8̶9̶3̶) RM 960: UPDATED 2023 Hotel Reviews, Price Comparison and 2,801 Photos - Tripadvisor
Frequently Asked Questions about Paradox Singapore Merchant Court at Clarke Quay
Which popular attractions are close to Paradox Singapore Merchant Court at Clarke Quay?
Nearby attractions include BullionStar (0.2 km), Comedy Masala (0.4 km), and Fort Canning Park (0.4 km).
What are some of the property amenities at Paradox Singapore Merchant Court at Clarke Quay?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Paradox Singapore Merchant Court at Clarke Quay?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Paradox Singapore Merchant Court at Clarke Quay?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Paradox Singapore Merchant Court at Clarke Quay?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Paradox Singapore Merchant Court at Clarke Quay?
Conveniently located restaurants include Ju95, Wakanui Grill Dining Singapore, and Haidilao Hot Pot.
Are there opportunities to exercise at Paradox Singapore Merchant Court at Clarke Quay?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does Paradox Singapore Merchant Court at Clarke Quay have airport transportation?
Yes, Paradox Singapore Merchant Court at Clarke Quay offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Paradox Singapore Merchant Court at Clarke Quay located near the city centre?
Yes, it is 0.7 km away from the centre of Singapore.
Are any cleaning services offered at Paradox Singapore Merchant Court at Clarke Quay?
Yes, dry cleaning and laundry service are offered to guests.
Does Paradox Singapore Merchant Court at Clarke Quay offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.