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Swissotel Merchant Court Singapore

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#47 of 309 Hotels in Singapore
Certificate of Excellence
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4,050 Reviews from our TripAdvisor Community

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There are newer reviews for Swissotel Merchant Court Singapore
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Showing 3,297: English reviews
Birmingham, United Kingdom
Reviewed 1 week ago

First time for us in this hotel, and our room was very nice with good views out over the pool and Clarke Quay. There were a couple of flies in the ointment - one being that the free mobile phone which I intended to use for maps always assumed I was at the hotel - and it did this if...

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Helpful?
Thank Mansosa
Emirate of Dubai, United Arab Emirates
Reviewed 1 week ago

Wonderful hotel, amazing service and beautiful view of Clarke quay bars from the hotel. It is a 2 minutes walk from the city life. The room is not that spacious but it is luxurious. Smokers may not like this hotel as it is a non smoking property.

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Thank Misty-Grace
Singapore
Reviewed 1 week ago

I am glad that we are able to get a free upgrade to a better room during our stay. The room is clean, neat and more spacious and my toddler and husband are very satisfied. I am glad that the hotel also have a kids swimming pool so my toddler can swim and have fun at the slide by the...

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Thank soh_karen
Brisbane City
Reviewed 1 week ago

Beautiful hotel, fresh stylish decor, helpful staff. Breakfast high quality but lengthy delays each morning to be seated. Great business hotel in great location but accommodates families well too. Mattress too hard for me !

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Helpful?
Thank Fiona F
Mauritius
Reviewed 2 weeks ago

My first visit after its renovation and as always, Swissotel at its best! The rooms are cozy and everything is still new. The mobile phone provided in the room is very helpful when going outside. Breakfast was great and the MRT station is nearby too. keep it up!

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Helpful?
Thank Oliver L
SwissotelC, General Manager at Swissotel Merchant Court Singapore, responded to this review

Dear OliverL, Thank you for your encouraging review for making us your hotel of choice! I’m glad to hear that you liked the brand new Swissôtel Merchant Court after our 18-month refurbishment, and found the Handy smartphone especially useful for getting around Singapore. I am also very happy to hear that you enjoyed the hearty buffet breakfast and found having...

Edinburgh
Reviewed 2 weeks ago

The room was too small for three people with the extra bed, apart from that everything else was exceptional. The staff were really helpful and ffriendly and the location was great right in the centre f restaurants and bars.

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Helpful?
Thank Linda1252
SwissotelC, General Manager at Swissotel Merchant Court Singapore, responded to this review

Dear Linda1252, Thank you for your review and I am delighted that you found the hotel location wonderfully located right on Clarke Quay which offers numerous dining and entertainment options, and just steps from Clarke Quay MRT station. I am also pleased that you found our associates very helpful and friendly. I will share your compliments with the team and...

Wellingborough, United Kingdom
Reviewed 2 weeks ago

Just returned from a week in Singapore. Excellent hotel, very friendly staff. Great rooms. Excellent location. Easy access to all parts of Singapore, MTR right next door. Very safe place to be. Love the Handy phone.

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Helpful?
Thank David T
SwissotelC, General Manager at Swissotel Merchant Court Singapore, responded to this review

Dear David T, Thank you for your review of Swissôtel Merchant Court. I am pleased that you found the hotel excellent and our associates, friendly. I am also delighted that you liked our recently refurbished rooms. Located right on Clarke Quay, the hotel offers easy accessibility via the Clarke Quay MRT to major places of interest around the island. I...

St Albans
Reviewed 2 weeks ago

First trip to Singapore and was extremely pleased with the experience. Not only was the hotel staff and room and its amenities great, but is situated in a great area with hundreds of restaurants around, parks and gardens nearby, train across the road (so easy to use to get around) and is very clean and safe place to take a...

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Thank steve772016
SwissotelC, General Manager at Swissotel Merchant Court Singapore, responded to this review

Dear steve772016, Thank you for making Swissôtel Merchant Court your hotel of choice for your first visit to Singapore! I’m delighted that you were extremely pleased with the experience and found our associates, rooms and amenities great, enhanced by amazing location right on Clarke Quay with the MRT station just steps away. Families are special to us and we are...

Bangkok, Thailand
Reviewed 2 weeks ago

All staffs has treat very impressive and kindly. Early check-in without any charge. After check-out and left luggages at the lobby, front desk's staff told me when I come back, I can use shower room for refreshment in spa before go to airport.

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Helpful?
Thank iam_goodboy
SwissotelC, General Manager at Swissotel Merchant Court Singapore, responded to this review

Dear iam_goodboy, Thank you for your review of Swissôtel Merchant Court. I am pleased that you found your experience here very impressive, right from check-in through to after check-out. Service from the heart is key in our daily interactions with our guests, marking every conversation with genuine care and concern so that we can ensure your stay is exceedingly comfortable...

Perth, Australia
Reviewed 2 weeks ago

Very well located right on the water handy to everything. They give you a phone for free that had free Internet and unlimited international calls. Was great with a city guide built in and discounts on attractions. Booked gardens by the bay using it and entertained our child, pepper pig on call haha with unlimited mobile Internet as well. Also...

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Thank Benw0410

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Staying in The Quays

Neighbourhood Profile
The Quays
From Marina Bay, a walk along Singapore River will take you through the three Quays of the city, each offering a very different atmosphere. Boat Quay features historical sites and a buzzing riverfront vibe. Clarke Quay caters to the party crowd, while Robertson Quay appeals to the leisurely wanderer. Weekends at Robertson Quay and Martin Road also give a peek into the lives of expats in Singapore, as the riverfront teems with joggers, dog walkers, and those getting their caffeine fix over brunch or enjoying a burger and a beer. No matter what you’re up for, the three Quays have something to keep you happy, day or night.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Ellenborough Market Cafe
Ellenborough Market Cafe
Cuisines: International, Asian, Singaporean
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Swissotel Merchant Court, Singapore offers the best of both worlds: a central-city location and resort-style ambience. The hotel is ideally located on the banks of the Singapore River, next to Clarke Quay Mass Rapid Transit (MRT) station. Facilities including two award-winning restaurants, one contemporary bar, a resort-style swimming pool, 24-hour Fitness Centre and Purovel Spa & Sport, the region's first luxury Swiss spa. ... more   less 

Additional Information about Swissotel Merchant Court Singapore

Address: 20 Merchant Road, Singapore 058281, Singapore
Region: Singapore > Singapore > The Quays
Price Range: RM668 - RM1,197 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Swissotel Merchant Court Singapore 4*
Number of rooms: 476
Reservation Options:
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Also Known As:
Swissotel Merchant Court Hotel Singapore
Swissotel Merchant Court Singapore
Hotel Style:
#24 Spa Hotel in Singapore
#36 Romantic Hotel in Singapore
#37 Family Hotel in Singapore
#40 Business Hotel in Singapore
#45 Luxury Hotel in Singapore
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Questions & Answers

Here's what travellers have asked, with answers from Swissotel Merchant Court Singapore staff and other travellers.
33 questions
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Melbourne, Australia

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Questions? Get answers from Swissotel Merchant Court Singapore staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask if there is a river view room available”
 of 5 bubbles TonyL755, 5 Dec 2016 | Read review
“Executive room is a must.”
 of 5 bubbles JB7700, 4 Dec 2016 | Read review
“level 5 was good we had a room we can see the pool and the Quay.”
  • delux room
  • great bathtub and shower
 of 5 bubbles bigmamma53, 1 Dec 2016 | Read review
“Go to higher floors, floor 8 +”
 of 5 bubbles frequentt279, 15 Nov 2016 | Read review
“Stay away from room 316 unless you like mothballs.”
 of 5 bubbles bheh1314, 15 Nov 2016 | Read review
5 of 5
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