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392 Havelock Road, Singapore 169663 Singapore
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Traveller (2092)
Room & Suite (956)
Videos (1)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 15/08/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Grand Copthorne Waterfront
Updated 15/08/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#98 of 379 hotels in Singapore
Location
Cleanliness
Service
Value
Situated at just 22 kilometres (12 miles) away from Changi International Airport, the 30-story Grand Copthorne Waterfront Hotel is located along the Singapore waterfront near Boat Quay, Clarke Quay and Robertson Quay. Easily accessible by taxi to various business and entertainment districts, such as Raffles Place, the Marina Bay Financial Centre, Orchard Road, Chinatown, Sentosa and Universal Studios, the hotel presents itself as the ideal place to stay and explore Singapore.
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Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Airport transportation
Business Centre with Internet Access
Secured parking
Wifi
Paid internet
Hot bath
Pool / beach towels
Outdoor pool
Fitness / spa changing rooms
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kid-friendly buffet
Kids' meals
Poolside bar
Shuttle bus service
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Full body massage
Head massage
Massage
Salon
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Housekeeping
Interconnected rooms available
Room service
Minibar
Refrigerator
Flatscreen TV
Safe
Iron
Wake-up service / alarm clock
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Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
River View
Great View
Languages Spoken
English, Chinese, Filipino, Indonesian and 2 more
5140Reviews126Q+A100Room tips
Traveller rating
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Popular mentions
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Most Recent
doscal wrote a review Yesterday
Dubai, United Arab Emirates535 contributions484 helpful votes
I stayed here for 4 nights last week - I was a lil concerned due to recent reviews... But to be honest, I thought it would be worse that what I experienced. The check in process was ok - I was expecting a disaster as I got a check-in email asking what time I would arrive (and a time slot option I should pick) as there were many ppl expected. The first time Ive received anything like this from all of my travels. The rooms were a bit disappointing. Old carpet - the type you dont want to walk on with wet feet.... deliberately darker colored. The shower was pretty bad... looked like it hasnt been upgraded since the 90's. The location of the hotel is its best feature. Close to Henderson and Clark Quay and all of the bars / coffee shops / restaurants etc. The breakfast was quite a disappointment - So busy! I had booked for 4 breakfasts but attended 1. I preferred to go out and buy brekky elsewhere... Would I return? Maybe - if I got a cheaper price. Its worth $100-$150 per night. Not more.
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Date of stay: September 2022
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Edeline Tiong, Guest Services / Front Office at Grand Copthorne Waterfront
Responded today
Thank you for taking the time to share your comments on TripAdvisor following your recent stay; Please accept our most sincere apologies for the service shortfalls. We were disappointed that we have failed to extend the high standards of service, attention to detail and professional courtesy expected by our guests. Please be assured that necessary trainings and amendments will be implemented to ensure that your next visit with us will be a better one. We truly appreciate you taking the time to bring your concerns to our attention and we hope for another opportunity to deliver a better hospitality experience to you in the future. Grand Copthorne Waterfront Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Tengku B wrote a review Jun 2021
35 contributions45 helpful votes
Hotel's Favourite
What a wonderful experience trashing my initial thoughts of how to cope with being "imprisoned" all be it even at a 5 star hotel? The moment I arrived at 2+am on the 18th June was a breeze with courtesy received. Entering the room #2306 was a relief with spacious, very clean and well equipt with neccesities. The bed and pillows were very comfortable. The view gave me the serenity needed for this situation as it faces the Singapore river and city view even Batam can be seen on a clear day. Very good wifi connection helps keep my sanity intact. Most of all what was more stunning was the great guest oriented hotel personnel which truly was amazing and what guests always expected nomatter what the situation or reason to stay can be. I must humbly commend them for making mine a pleasantly memorable one... To Jiun Lee and Cheryl from 'One Touch' for keeping me company with their friendly and sincerity I can feel just over our daily telephone conversations and I was very pleasantly surprised that them knowing I'm a BTS ARMY presented me with an encouragement greeting card with BTS poster print! Now that was AWESOME! Liya (hope I spelt it correctly) from the same department was enthusiastic when we spoke on my checking out day. To all of you, gamsahamidah... To GCW Hotel Manager Mr Terence Ng, my sincere appreciation for taking good care of me in making my stay trouble and stress free. You have a great team! To Kelvin whom I met briefly at the lobby upon my departure I appreciate your courtesy. To everyone from housekeeping, in room dining, to Certis Cisco, the M.O.H., I thank you all very much from the bottom of my heart. Grand Corpthorne Waterfront... you are indeed fantabulously Grand! 👍👍👍
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Date of stay: June 2021
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Herman Foo, Owner at Grand Copthorne Waterfront
Responded 8 Sep 2021
Dear Tengku B, Thank you for giving us 5 stars. It is with delight to know that you enjoyed the experience at our hotel. Thank you once again for your kind words. Stay safe & stay well. Yours sincerely Herman Foo Executive Assistant Manager - Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
doncruse100 wrote a review Yesterday
Perth, Australia3 contributions
Very impressive hotel when viewed externally upon arrival. Room was small and starting to show it's age. Definitely time for some refresh renovations. Staff were good, but the reservation desk seemed to take a lot of key strokes and a bit of time on check in.
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Review collected in partnership with MillenniumHotels.com
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of an individual traveller and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews.
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Response from Edeline Tiong, Guest Services / Front Office at Grand Copthorne Waterfront
Responded yesterday
Thank you for taking the time to share your comments on TripAdvisor following your recent stay. We do apologise for the check-in experiences that were not up to your exacting expectations. Please be assured that necessary trainings and amendments will be implemented to ensure that your next visit with us will be a better one. As part of the Hotel’s continued commitment to enhance the property and service, the Hotel is thrilled to announce that this property will be under an extensive upgrading Program starting mid of October 2022 with the expected completion date in the 2nd Quarter of 2023. We hope to have the pleasure of welcoming you back to Grand Copthorne Waterfront. Grand Copthorne Waterfront Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC nor of its partners.
826kms wrote a review 2 Oct
Busan, South Korea1 contribution
Good location for a business trip to access all but no Restaurant around the hotel. The price was a little higher due to F1 racing, I think. There is no shopping center or restaurant nearby, so it is not a good location to go out late in the evening. So it's not good for tourists, but I want to recommend it to business travelers.
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Review collected in partnership with MillenniumHotels.com
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of an individual traveller and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews.
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Response from Edeline Tiong, Guest Services / Front Office at Grand Copthorne Waterfront
Responded yesterday
Thank you for your five-star review. We are delighted to know that you had an enjoyable experience and we appreciate your lovely feedback. We will look forward to welcoming you again. Grand Copthorne Waterfront Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC nor of its partners.
Outtanowheremikey wrote a review 2 Oct
New South Wales, Australia3 contributions
A big thanks to your excellent lounge team - Shirley , Jenifer, Kenneth n also to your night managerRodney .

 Shirley is just amazing in 1 word! Her colleague Jennifer a beautiful sweet lady took good care of us when we came for evening cocktail. Kenneth, a friendly gentleman made sure we were comfortable n well-served at all times. We enjoyed some really nice cold beer. Service at the lounge is a top notch! And Rodney he’s so accommodating n a very nice boy, addressed to all our needs in the middle of the night. We were really moved as he made our long hard days so much better. I was taken aback when told by 1 of the bell captain that he is the night manager,because he has got the look of a kid who will never grow up, very adorable(not an insult but rather a compliment). The room however,was rather old n require some renovating works. Except for the room situation, it was truly an awesome experience we will never forget, very good service from 4 of your wonderful staff we feel we didn’t deserve.
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Date of stay: October 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Edeline Tiong, Guest Services / Front Office at Grand Copthorne Waterfront
Responded yesterday
Thank you for choosing to stay with us at Grand Copthorne Waterfront and for sharing this excellent review of your experience. To read your feedback regarding your wonderful experience with us and that the team went above and beyond to ensure you had the most comfortable stay, is the best piece of feedback our team could hope for. They will be thrilled to know that they had made your visit so memorable. We will be sure to share your compliments with Shirley , Jennifer, Kenneth and Rodney. As part of the Hotel’s continued commitment to enhance the property and service, we will be under an extensive upgrading Program starting mid of October 2022. Thank you once again for your recommendations. It will be our pleasure to welcome you back again in the near future. Grand Copthorne Waterfront Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
robnscotnjenny wrote a review 2 Oct
United Kingdom1 contribution
Overall, I truly enjoyed the stay during my trip to Singapore. Although the hotel has its flaws, I received excellent service especially from Rodney, who perfectly handled my complaint regarding the room. He responded quickly and gave my family and I a great solution which made my stay at this hotel even more memorable. Frankly speaking, I’d only wanted to rate this hotel 3 to 4 stars due to the poor condition of the room but after how calmly and tactfully Rodney handled my complaint, I decided to give you guys 5 stars!
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Date of stay: September 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Edeline Tiong, Guest Services / Front Office at Grand Copthorne Waterfront
Responded 2 days ago
Thank you so much for choosing to stay with us at Grand Copthorne Waterfront. We truly appreciate you for sharing this lovely review with us on TripAdvisor. To read your feedback regarding the excellent service from Rodney who has went above and beyond to ensure you had the most comfortable stay, is the best piece of feedback we could hope for. He will thrilled to know that he had made your visit so memorable. Thank you once again for your recommendations. It will be our pleasure to welcome you back again in the near future. Grand Copthorne Waterfront Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Faisal wrote a review 2 Oct
1 contribution
I had a terrible time in Singapore until I met Shirley Chng. I moved hotels twice from 5* top hotels. Came to copthorne to move away from F1 congestion. I can honestly say she is simply amazing effective and made our stay absolutely perfect in every possible way.
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Date of stay: October 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Edeline Tiong, Guest Services / Front Office at Grand Copthorne Waterfront
Responded 2 days ago
Thank you for taking time to pen your 5-star review and share your kind feedback on Shirley. We are delighted to hear that you were impressed with the service provided by Shirley and has conveyed your kind words to her. We hope to welcome you back soon. Grand Copthorne Waterfront Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Alvin L wrote a review 1 Oct
London, United Kingdom11 contributions11 helpful votes
+1
Hotel rooms are apparently due a refurbishment in October 2022. However, the current rooms are very run down and most disappointingly, unclean and full of dust. Issues noted during last stay - dusty rooms, floor has not been dusted enough despite whatever SG clean standard is meant to be. Ripped furniture- leather and cloth covering on chairs Mould on sink joining to the basin Rusty water sprinklers Stains on furniture including bed frame and desk. Badly in need of a refresh and actually maintaining cleanliness standards. Staff are friendly and professional, just let down by the current standards of the rooms. At current prices and positioning as a 5-star hotel, you are probably better off findind something else in Singapore
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Date of stay: September 2022
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
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Response from Edeline Tiong, Guest Services / Front Office at Grand Copthorne Waterfront
Responded 2 days ago
Thank you for sharing your experience with us. We are regretful that we have failed to meet your expectations. Please accept our sincere apologies for the disappointment caused. Rest assured we have highlighted the shortfalls to our team for actions to improve. We hope to have the opportunity to welcome you back. Grand Copthorne Waterfront Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
adu9712 wrote a review Sep 2022
1 contribution
For what you pay - it was a very valuable stay with great amenities and service. Checkin and departure was a seamless process and the stay was enjoyable with good proximity to key areas in Singapore. Only area for improvement I suggest is knowing when the staff will come in to clean + my bedsheets didn’t seem like they were new ones, more so just tidied.
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Review collected in partnership with MillenniumHotels.com
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of an individual traveller and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Edeline Tiong, Guest Services / Front Office at Grand Copthorne Waterfront
Responded 2 days ago
Thank you for sharing this generous review of your recent stay with us. We are happy to see that you had a valuable stay with us and have shared your compliments to our Front office Team. At the same time, we do apologise for the Housekeeping experiences that were not up to your exacting expectations. Please be assured that necessary trainings and amendments will be implemented to ensure that your next visit with us will be a better one. In closing, we thank you once again for taking the time to write. We will always welcome the opportunity to be of service. Grand Copthorne Waterfront Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC nor of its partners.
NoviceTourists wrote a review Sep 2022
Perth, Australia18 contributions14 helpful votes
Rooms were spacious. Staff very efficient and courteous. Breakfast was scrumptious and hotel is conveniently located near bus stops etc. It would have been nice if we had river views but overall all good.
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Date of stay: September 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Edeline Tiong, Guest Services / Front Office at Grand Copthorne Waterfront
Responded 2 days ago
Thank you for choosing to stay with us at Grand Copthorne Waterfront and leaving us a 5-star review. It was a pleasure to hear that you have enjoyed the comfort of the room, breakfast offerings and location of the hotel. We hope to have the opportunity to welcome you back. Grand Copthorne Waterfront Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$159 - US$238 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel grand copthorne waterfront, grand copthorne waterfront hotel singapore
LOCATION
SingaporeSingaporeRobertson Quay / The Quays / Central Area/City Area / Singapore River/Riverside
NUMBER OF ROOMS
574
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Frequently Asked Questions about Grand Copthorne Waterfront
Which popular attractions are close to Grand Copthorne Waterfront?
Nearby attractions include The Past Perfect Collection (0.3 km), Mystery Singapore (0.3 km), and Silken Treasure (0.3 km).
What are some of the property amenities at Grand Copthorne Waterfront?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Grand Copthorne Waterfront?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Grand Copthorne Waterfront?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Grand Copthorne Waterfront?
Yes, paid public parking on-site and secured parking are available to guests.
What are some restaurants close to Grand Copthorne Waterfront?
Conveniently located restaurants include Grand Shanghai Restaurant, Publico Ristorante, and Beast & Butterflies.
Are there opportunities to exercise at Grand Copthorne Waterfront?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does Grand Copthorne Waterfront have an airport shuttle?
Yes, Grand Copthorne Waterfront offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Grand Copthorne Waterfront have airport transportation?
Yes, Grand Copthorne Waterfront offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Grand Copthorne Waterfront?
Yes, dry cleaning and laundry service are offered to guests.
Does Grand Copthorne Waterfront offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.