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JEN Singapore Tanglin by Shangri-La

1A Cuscaden Road Hotel Jen Tanglin Singapore, Singapore 249716 Singapore
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

#105 of 342 hotels in Singapore
Location
Cleanliness
Service
Value
Create memories around the hotel, steps away from the greenery at Botanic Gardens and the quaint enclave at Tanglin. Shangri-La Cares - Your Well-being In Our Care Our commitment to creating a comfortable and safe environment so you can cherish the moments that truly matter. Learn more about our health and safety commitment.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Babysitting
Children's television networks
Car park
Wifi
Pool / beach towels
Swimming pool toys
Outdoor pool
Saltwater pool
Yoga room
Fitness / spa changing rooms
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Happy hour
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Vending machine
Poolside bar
Kids pool
Highchairs available
Strollers
Airport transportation
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Massage
Neck massage
Pedicure
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Newspaper
Shops
Sun deck
Sun loungers / beach chairs
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Washing machine
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Soundproof rooms
Bathrobes
Housekeeping
Interconnected rooms available
Room service
Safe
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Flatscreen TV
Radio
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Family
Modern
Languages Spoken
English, Chinese, Burmese, Filipino and 4 more
Hotel links
Special Offer:Exclusive Member Rate

Location

1A Cuscaden Road Hotel Jen Tanglin Singapore, Singapore 249716 Singapore
JEN Singapore Tanglin by Shangri-La
1,685Review87Q+A100Room tips
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Yun Kee C wrote a review Mar 2024
Kuala Lumpur, Malaysia123 contributions37 helpful votes
Great hotel - try it to believe it. For starters, the MRT station Orchard Boulevard is right opposite the hotel (less than 30m) - makes it so convenient to travel around Singapore! Service is above excellent- from Ms Hidayah (front desk) to Mr Solomon (J65) - they remember you and make you feel so welcome. The lounge (L17) manned by the excellent Ms Chona & Ms Jessey- service above par! Definitely will stay again!
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Date of stay: March 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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BoardingPass568256 wrote a review Jan 2024
7 contributions1 helpful vote
Hotel's Favourite
This hotel was excellent. The location was very convenient - just across the road from Orchard Boulevard MRT station which gives access to the whole city. The bed was large and comfortable and the room was a good size. The bathroom was clean and clean with filtered water. The shower was powerful and had two shower heads - one fixed and one on a flexi hose The check - in and check out was efficient and the desk staff were polite and professional. Breakfast had a huge choice with various choices to suit European and Asian tastes. Overall an excellent place to stay in Singapore.
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Date of stay: January 2024Trip type: Travelled as a couple
Room Tip: We bought a Singapore three day pass to use transport. I’m not sure if it’s worth it unless you...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Adrienne X wrote a review Mar 2024
3 contributions
We were very pleasantly surprised with our experience at Hotel Jen Tanglin. The staff were all so warm and made us feel so welcomed. Inah at the reception anticipated our needs without having to ask and Lisa with housekeeping was super responsive and friendly. The location of the hotel is really convenient too with Orchard Boulevard mrt station right at the doorstep and Tanglin Mall (Cold Storage, Little Farms, Scoop etc) accessible via a connected walkway.
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Date of stay: March 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Tim198143 wrote a review Mar 2024
London, United Kingdom19 contributions8 helpful votes
Very average hotel, communal areas in need of upgrading. Stay regularly at this hotel at the behest of my employer. Pool area was littered with last nights drinks and coffee cups on the floor. Didn’t seem like anyone was tasked to clean properly. The poolside restaurant was leaking in a rain shower on my previous visit. Gym - pretty much unusable due to the fact that the air conditioning is broken. The “temporary solution” of two portable units had little effect and one was also broken and leaking. The temperature in the gym was 27 degrees, very uncomfortable even for light exercise. In addition to this the water machine has been removed, and there was no water supply to drink. I called to request this twice and it never arrived. I would not stay at this hotel by choice.
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Date of stay: March 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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cookie-dave68 wrote a review Mar 2024
London, United Kingdom3020 contributions249 helpful votes
We stayed at hotel Jen to break the journey for our trip back home to New Zealand from London… Very handy to tube / metro we were given a warm welcome by a young girl (possibly training to be a receptionist)… although we arrived @ 9am the girl did get mixed up with the cost of a early check in which we declined once she clarify the actual cost… left our suitcases and went out to explore the city… On our return, we went up to the room and were pleasantly surprised, very nice view over the pool area… In the early hrs of morning there was some noise from other guests in the hallway which was a little annoying… The following morning breakfast was incredible a huge buffet with English Continental and Asian dishes available, fresh fruit juices and coffee and tea selection. I was quite fascinated with the robot that was in the restaurant Taking the dirty plates back into the kitchen which I hadn’t seen before staying in hotels… Overall very pleasant stay and was able to use the pool and gym area to have a shower for our late flight that evening which is definitely appreciated with the heat of Singapore….
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Date of stay: February 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Martin H wrote a review Mar 2024
Hong Kong, China888 contributions395 helpful votes
At first glance I thought this was out of the way but the hotel is right next to the Orchard Boulevard MRT station and it's a 15 minute walk from the junction of Orchard Road and Scotts Road. The room is well designed with a very large bed and the bathroom has a nice sized shower. The bed was really comfortable. I only ate once in their restaurant and was disappointed with the fact that their seafood was still thawing out from the freezer and the mussels and crabs tasted of water as a consequence. The breakfast was expensive so we ate breakfast in the adjoining Tanglin Mall where there were a few choices. They have a nice pool but it gets crowded quickly. They also have a nice gym. The staff on the front desk are very inefficient and it was the longest check in and check out I've ever experienced in a hotel. For such an impressively technologically advanced city as Singapore, this was rather embarrassing. They need to look into this.
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Date of stay: March 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Dennis wrote a review Mar 2024
Edinburgh, United Kingdom57 contributions
+1
Very friendly staff club room overlooking pool was quite large enough . We always seemd to be last on the cleaning list. Very handy for the Mall and 711 for your tourist sim . Club Lounge seems to be more alingned for buisness groups quite noisey at times bear this in mind if your paying a premium for its use
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Date of stay: March 2024Trip type: Travelled as a couple
Room Tip: Think carefully about booking club lounge
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Frank_Jakarta wrote a review Mar 2024
Jakarta, Indonesia143 contributions132 helpful votes
OMG. OMG… What a disaster place. Check in took ages and was rathe unprofessional. Room just about ok. Same day room key card not working - called reception for replacement, obviously those never arrived. Back to reception and that took ages again……. I am Shangri-La loyalty member as I do stay in Shang a bit. I was never asked for my membership. Same company, isn’t it? Can’t wait to get out of here
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Date of stay: March 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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chew wrote a review Feb 2024
Taiwan2 contributions1 helpful vote
Me together with my family celebrating our holiday in this hotel, we had so much fun here and loved the hospitality from the staff. Thanks to joselle, Shes very kind and she give us map and help to assist and recommend best place to go and buy souvenirs. Overall, Thanks to this hotel for making our family getaway memorable!
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Date of stay: February 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Jim wrote a review Feb 2024
Leyburn, United Kingdom19 contributions2 helpful votes
A very well situated hotel with a very good team working during our stay. Easy access to the Botanical Gardens the underground train system (which is fantastic) and the City Centre. The hotel rooms are spacious and comfortable. The hotel dining is very good and there are plenty of options within easy reach. We stayed on our way to New Zealand, the hotel is easily accessible to the airport and there are plenty of taxis
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Date of stay: February 2024Trip type: Travelled as a couple
Room Tip: The dining in the evening is a little expensive and it’s very popular so probably best to book. A...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
RM 842 - RM 1,019 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
traders hotel singapore, singapore traders hotel, traders singapore
FORMERLY KNOWN AS
Hotel Jen Tanglin Singapore by Shangri-La
LOCATION
SingaporeSingaporeOrchard / Central Area/City Area
NUMBER OF ROOMS
565
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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JEN SINGAPORE TANGLIN BY SHANGRI-LA (R̶M̶ ̶1̶,̶3̶3̶0̶) RM 1,005: UPDATED 2024 Hotel Reviews, Price Comparison and 1,948 Photos - Tripadvisor

Frequently Asked Questions about JEN Singapore Tanglin by Shangri-La
Which popular attractions are close to JEN Singapore Tanglin by Shangri-La?
Nearby attractions include Tanglin Mall (0.09 km), Tanglin Shopping Centre (0.4 km), and MAD Museum of Art & Design (0.4 km).
What are some of the property amenities at JEN Singapore Tanglin by Shangri-La?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at JEN Singapore Tanglin by Shangri-La?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at JEN Singapore Tanglin by Shangri-La?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at JEN Singapore Tanglin by Shangri-La?
Yes, free parking and a parking garage are available to guests.
What are some restaurants close to JEN Singapore Tanglin by Shangri-La?
Conveniently located restaurants include Dolcetto, Tea Lounge, and Astor Bar.
Are there opportunities to exercise at JEN Singapore Tanglin by Shangri-La?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does JEN Singapore Tanglin by Shangri-La have airport transportation?
Yes, JEN Singapore Tanglin by Shangri-La offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at JEN Singapore Tanglin by Shangri-La?
Yes, dry cleaning and laundry service are offered to guests.
Does JEN Singapore Tanglin by Shangri-La offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at JEN Singapore Tanglin by Shangri-La?
The staff speaks multiple languages, including English, Chinese, Japanese, Indonesian, Malay, Filipino, and Tamil.