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Shangri-La Hotel, Singapore

22 Orange Grove Rd | Orchard Road, Singapore 258350, Singapore
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1 room, 2 adults, 0 children
1 room, 2 adults, 0 children
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1 room 2 adults 0 children
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Close 
  • Isetan Scotts
    0.8 km
  • 5 star hotel
  • Free Wifi
Reviewed 2 days ago
Family trip in Sinapore
We had a very good time in this hotel and in Singapore. We spent... more
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4,386 Reviews from our TripAdvisor Community

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Showing 3,726: English reviews
Novi Sad, Serbia
Reviewed 2 days ago NEW

We had a very good time in this hotel and in Singapore. We spent 3 nights here and moved to Sentoza island for a week. Very good hotel with big, clean rooms. Good and friendly personel, very helpfull. Pool area was laso the best.

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Helpful?
Thank coolalex767
Essex
Reviewed 2 days ago NEW

Just back from a short stay this time. 'Valley-Wing' room facilities top class...matched by professional staff. Raja in the Lounge, Iris at the Front desk, Jue Wee and Kee in Reservations. Just some of the caring staff that went the 'extra mile' ...even though was just a short stay for me. They accommodated to my budgetary needs, they added some...

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Helpful?
1Thank SG3110
Durham, United Kingdom
Reviewed 6 days ago NEWvia mobile

This is our final hotel on a seven week trip. We have stayed three nights and thoroughly enjoyed it. We have a large room on the 8th floor of the Garden Wing which is clean and well equipped. All the staff in the hotel are extremely, helpful and friendly. A measure of the helpfulness has been the assistance rendered by...

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Helpful?
3Thank IanMac1960
SLSGM, General Manager at Shangri-La Hotel, Singapore, responded to this review

Dear guest Thank you for choosing to stay at the Garden Wing during your visit to Singapore. We are glad that you had a positive experience for the tail-end of your trip and that our team were able to make you feel welcome. Our Tower Wing rejuvenation programme is slated to be completed by May 2017 and we hope for...

Olching, Germany
Reviewed 6 days ago NEW

The Shangri-La is possibly the best hotel I have ever been to. Although it has many rooms, the lobby is very intimate and welcoming. The staff throughout the hotel was always helpful and friendly. The hotel has three different wings. My room was in the Garden Wing, which is lovely because one is surrounded by plants. The room and bathroom...

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Helpful?
4Thank Tim F
SLSGM, General Manager at Shangri-La Hotel, Singapore, responded to this review

Dear Tim F Thank you for choosing to stay with us during your visit to Singapore. I am glad that you enjoyed your stay at the Garden Wing and enjoyed the tranquility of our garden setting. We look forward to welcoming you back soon. Best regards, Reto Klauser Vice President and General Manager

Wallingford, United Kingdom
Reviewed 1 week ago NEW

A great hotel with the very best service. Everyone went out of their way to make my stay memorable and I couldn't have asked for more. There are 3 styles of accommodation which should suit all tastes, the Tower Wing is under refurbishment and should be wonderful when completed.

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Helpful?
3Thank LesleyT1
SLSGM, General Manager at Shangri-La Hotel, Singapore, responded to this review

Dear LesleyT1 Thank you for choosing to stay with us during your visit to Singapore. Our guests are important to us and I am glad that you enjoyed your overall experience. Your feedback will be shared with our staff and will go a long way as positive encouragement for the team. We look forward to welcoming you back again soon...

Muscat, Oman
Reviewed 1 week ago

This hotel has not only beautyful rooms/ suits but also a fantastic price winning Chinese restaurant. On the lower level of the hotel you will also find an amazing Asian food bazar. Believe me you can eat there for hours, delicious.

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Helpful?
2Thank Ursula M
SLSGM, General Manager at Shangri-La Hotel, Singapore, responded to this review

Dear Ursula M Thank you for choosing to stay with us during your visit to Singapore. I am glad that you enjoyed your overall stay with us and enjoyed the Cantonese cuisine at Shang Palace and the buffet selection at The Line. We look forward to welcoming you back again soon. Best regards, Reto Klauser Vice President and General Manager

Cincinnati, Ohio
Reviewed 1 week ago

Stayed 5 nights at the Shangri-la for business. I was in garden wing. The room is definitely in need of a refurb. They are working on the tower wing now, maybe the garden wing is next. Ate in two restaurants. The Line is a buffet restaurant for all meals. Food was just ok. Service was terrible! Some mornings I did...

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Helpful?
1Thank CWMassey
SLSGM, General Manager at Shangri-La Hotel, Singapore, responded to this review

Dear CWMassey Thank you for choosing to stay with us during your visit to Singapore. I am sorry that the Garden Wing did not meet your expectations and you had a less than positive experience at The Line. We will be sure to share your feedback with the staff. Your feedback is important to us and will allow us to...

Reviewed 1 week ago via mobile

Organised a group of malaysian friends for a new year outing for 3 nights in Singapore. Fantastic stay at the valley wing . Great service..luxurious 60 sqm rooms.Organised a Private New Year party in the Hotel grounds .Fantastic evening..great food & service. A recommended hotel within a hotel ...For a bit of Luxury ... Enjoy

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2Thank Zain P
SLSGM, General Manager at Shangri-La Hotel, Singapore, responded to this review

Dear Zain Thank you for choosing to stay at the Valley Wing for your New Year's celebration. I am glad that you enjoyed your stay with us and the exclusive guest benefits and services we offer. We look forward to welcoming you back again soon. Best regards, Reto Klauser Vice President and General Manager

London, United Kingdom
Reviewed 1 week ago

Stayed recently & could not fault the hotel (even though they are renovating). Our room was perfect with a big balcony & spacious bathroom. The gardens here are fantastic; inside & out! We particularly enjoyed watching the Koi carp, stunning. The pool area is large & well maintained; with free iced water available all day. The breakfast buffet was extensive...

Review collected in partnership with shangri-la.com
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2Thank N6212KTjanes
SLSGM, General Manager at Shangri-La Hotel, Singapore, responded to this review

Dear guest Thank you for taking the time to share your feedback with us and your kind words about our staff. We're delighted that you had a positive overall experience with us and look forward to welcoming you back again soon. Best regards, Reto Klauser Vice President and General Manager

Stockholm, Sweden
Reviewed 1 week ago

I stayed two nights at Shangri-La Hotel in Singapore in December 2016. I stayed in the Valley Wing and had a beautiful room that was very comfortable. Outside and between the different Wings is a luxuriant tropical garden with a pool. There is overall friendliness at the hotell and very relaxing atmosphere. Unfortunately there was construction projects outside my window...

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Helpful?
3Thank brith_fernow
SLSGM, General Manager at Shangri-La Hotel, Singapore, responded to this review

Dear guest Thank you for choosing to stay with us during your visit to Singapore. I am glad that you enjoyed your stay at the Valley Wing and our pool and gardens. We sincerely apologise for the rejuvenation work that is currently underway at the Tower Wing and look forward to showcasing our new wing to you when you return...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Hot Tub
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Airport Transportation
Official Description (provided by the hotel)
Consistently ranked as one of the top luxury hotels in Asia and the world, Shangri-La Hotel, Singapore is where the legendary hospitality of Shangri-La first began. The hotel, which sits amidst 15 acres of luxuriant gardens, is a short stroll from the main entertainment and shopping belt of Orchard Road. This luxury hotel in Singapore comprises 747 luxury guestrooms and suites in three distinctive wings: the contemporary Tower Wing, the nature-inspired Garden Wing and the exclusive Valley Wing. There are also 15 acres of landscaped gardens, home to numerous plants and flower species, as well as a large school of luminous red and gold Japanese Koi residing in ponds filled by tumbling waterfalls. A wide range of recreational facilities is available at the hotel, including Singapore’s first CHI, The Spa at Shangri- La, 24-hour gym, a Jacuzzi, a sauna and steam room. Guests have the option of a game of tennis or having a swim in the freeform pool. The hotel houses several dining outlets for great culinary experiences. From international favourites at The Line to the best of authentic Cantonese delicacies at Shang Palace, guests will enjoy excellent meals and ever-attentive service. The Waterfall offers authentic and unique Southern Italian cuisine that combines the freshest seafood, handmade pastas and heirloom recipes from Chef de Cuisine Marco De Vincentis. Within the eclectic colonial interiors of the restaurant lies a treasure trove of fresh seasonal produce. All guests will have access to the peaceful gardens, large free-form pool and world-class dining options. Guests will also enjoy signing privileges at the nearby Hotel Jen Tanglin Singapore, Hotel Jen Orchardgateway Singapore and Shangri-La's Rasa Sentosa Resort on Sentosa Island. RENOVATION CLAUSE In line with our commitment to continuously provide outstanding facilities to our guests, we are pleased to share that we have commenced a rejuvenation program for our Tower Wing which will re-open by May. Upon completion, 517 fully refurbished rooms and suites, located in the Tower Wing, will offer the highest level of comfort, convenience and flexibility paired with new and innovative features. An inspiring, contemporary design hinting on our strong South East Asian roots is set to enrich the experience of our guests and to feel like home for business and leisure travellers alike. All measures will be taken to minimise disruption to our guests, with all works confined to the Tower Wing. Other key parts of our hotel will remain operational. These include The Valley Wing- which recently conducted a refreshment of its Champagne Bar in 2015; The Garden Wing- which underwent a SGD68million renovation in 2012. Restaurants that remain open include: The Line, Waterfall Ristorante Italiano and Shang Palace. CHI, The Spa, Health Club, swimming pool, tennis courts and selected meeting facilities will also remain accessible to guests. ... more   less 

Additional Information about Shangri-La Hotel, Singapore

Address: 22 Orange Grove Rd | Orchard Road, Singapore 258350, Singapore
Region: Singapore > Singapore
Price Range: RM1,339 - RM2,114 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-La Hotel, Singapore 5*
Number of rooms: 747
Reservation Options:
TripAdvisor is proud to partner with Shangri-La Hotels and Resorts, Orbitz, Booking.com, Travelocity, Priceline, Agoda, Ctrip TA and Jetsetter so you can book your Shangri-La Hotel, Singapore reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Shangri La Hotel Singapore
Shangri La Singapore
Hotel Style:
#1 Family Hotel in Singapore
#3 Romantic Hotel in Singapore
#4 Spa Hotel in Singapore
#6 Business Hotel in Singapore
#9 Luxury Hotel in Singapore
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Questions & Answers

Here's what travellers have asked, with answers from Shangri-La Hotel, Singapore staff and other travellers.
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North Yorkshire, U.K.

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Questions? Get answers from Shangri-La Hotel, Singapore staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I would recommend a room in the Garden Wing”
  • Bed, sitting area and balcony
  • View from the balcony towards the entrance door
  • Shower
  • Very comfortable bed
 of 5 bubbles TimF585, 18 Jan 2017 | Read review
“Garden wing if you are on a holiday, Tower or Valley wing for business or an extra bit of luxury”
 of 5 bubbles LesleyT1, 17 Jan 2017 | Read review
“I did not have a balcony that I would recommend.”
 of 5 bubbles brith_fernow, 15 Jan 2017 | Read review
“Ask about the renovations before you book.”
 of 5 bubbles caram63, 11 Jan 2017 | Read review
“Valley Wing is the flagship and luxury end of the hotel”
  • Room 1062
  • Spacious Room 1062
  • Good room facilties at the Valley Wing
  • Room 1062 bathroom
 of 5 bubbles Leeds_Visitor, 8 Jan 2017 | Read review
5 of 5