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Shangri-La Hotel, Singapore

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Shangri-La Hotel, Singapore
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4,437 Reviews from our TripAdvisor Community

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Seattle, Washington
Reviewed yesterday NEW

After the hustle and bustle and traffic of the city, entering the Shangri-La Hotel in Singapore was very special. From the warm greeting at the door to about every employee one meets, there was always a hello and a smile. The rooms are very large and comfortable and the balcony had most comfortable furniture as well. We stayed in the...

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Thank LynnSeattle
Chelmsford, United Kingdom
Reviewed yesterday NEW

Stayed for 3 nights as an optional (at our cost) pre tour break before a tour. This had been arranged by our tour company . We arrived at the hotel at 09.30 in the morning . Of course we were not going to be able to check in and have a room !! The reception staff were so kind, they...

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Thank SUNTAN47
York, United Kingdom
Reviewed 2 days ago NEW

We arrived on New Year's Day for another stay in the wonderful Valley Wing and as ever everything to our complete satisfaction. We love this hotel and have been staying over many years. We always feel we should at least consider alternative hotels, but there is something that just keeps us returning to the Shangri-La. Throughout the hotel all staff...

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1Thank Ellen H
Cardiff, United Kingdom
Reviewed 3 days ago NEWvia mobile

Slightly disappointing that the Tower wing was being renovated and closed so the only amenities were the pool, a small lounge , The Line buffet restaurant and an Italian The reception desk was cramped and could only check in 2 guests an the concierge desk was tiny - to make up for it we were upgraded to a ground floor...

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1Thank Charles and Sue A
SLSGM, General Manager at Shangri-La Hotel, Singapore, responded to this review

Dear Charles and Sue A, Thank you for choosing to stay with us while you were in Singapore, we are glad to hear that you enjoyed your room in the Garden Wing. As you mentioned, the Tower Wing is indeed in the midst of a rejuvenation programme, and we sincerely apologise for any inconvenience caused. We will be unveiling our...

Singapore, Singapore
Reviewed 3 days ago NEWvia mobile

Cream of Pumpkin and Garlic Croutons followed by Caramalised Chestnuts, Cranberry Jam and Giblet Sauce. Ended with a delicious dessert Christmas Bread Pudding with eggnog Creme anglaise. - Fully Veggy

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Helpful?
Thank SelvamLoganathan
SLSGM, General Manager at Shangri-La Hotel, Singapore, responded to this review

Dear SelvamLoganathan, Thank you for sharing this positive review with us. We are delighted that you enjoyed your dining experience with us and hope to welcome you back again soon. Best regards, Reto Klauser Vice President and General Manager

St Helens, United Kingdom
Reviewed 3 days ago NEWvia mobile

A fantastic hotel as everyone knows. Being refurbished which takes away some of the wow factor but we had rooms in the Garden Wing with lovely balconies. The main thing about this hotel is the brilliant service and staff. From reception - we had lost a case on the flight over - they constantly rang the airport to find it...

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1Thank Paul C
SLSGM, General Manager at Shangri-La Hotel, Singapore, responded to this review

Dear Paul C, Thank you for taking the time to share this positive review with us, we are delighted that you enjoyed your stay in the Garden Wing. Your compliments about Jonny are much appreciated, and have been shared with him and the team. We look forward to welcoming you back again soon. Best regards, Reto Klauser Vice President and...

Sydney, Australia
Reviewed 4 days ago NEW

The last time I stayed at the Shangri-la was in 1985 and as an 11 year old who;d just spent 2 years in England and left in mid January, the pool was just the most amazing experience ever. So they had a big reputation to live up to and I have to say they surpassed all my expectations. We stayed...

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1Thank 13Andrew
SLSGM, General Manager at Shangri-La Hotel, Singapore, responded to this review

Dear 13Andrew, Thank you for choosing to stay with us after all this time. We are delighted to hear that you enjoyed the Valley Wing experience, and appreciate your time in sharing this encouraging and positive review with us on TripAdvisor. We hope to welcome you and your family back to Singapore again soon. Best regards, Reto Klauser Vice President...

Dhaka City, Bangladesh
Reviewed 5 days ago NEW

I stayed in Shang SG for a month in Oct-Nov last year. This hotel stand alone from rest of the hotels in Singapore for it's unique touch of nature. Its spacious, full of light and wind. You can enjoy a shower from the balcony after long day of work. Rooms are always nice and tidy. They have some wonderful restaurants....

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2Thank Adnan K
SLSGM, General Manager at Shangri-La Hotel, Singapore, responded to this review

Dear Doobybell, Thank you for taking the time to share this positive review with us. We are delighted that you enjoyed your stay with us and appreciate your compliments about the hotel. We look forward to welcoming you back again soon. Best regards, Reto Klauser Vice President and General Manager Shangri-La Hotel, Singapore

St Ives, United Kingdom
Reviewed 1 week ago NEWvia mobile

Great hotel , love the shangri las , service fantastic , and friendly staff , a bit of a walk to the orchard road MRT , but there is a shuttle bus that runs each hour , breakfast buffet as usual for shangri La was awesome , only niggle was the balcony not very clean or tidy , but a...

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1Thank Doobybell
SLSGM, General Manager at Shangri-La Hotel, Singapore, responded to this review

Dear Doobybell, Thank you for taking the time to share this review with us, we are glad to hear that you had an overall positive stay and appreciate your compliments about our associates. We have also noted your comments about the balcony and have shared your feedback with our Housekeeping team to ensure that this is addressed. We look forward...

Siem Reap, Cambodia
Reviewed 1 week ago

My friend came here on business and pleasure and told me about the buffet. This is a very dangerous place because there is so much food, you will not be happy leaving. This was like a cruise ship only better, larger, fresher and a dining experience you don't want to miss. We came here for the lunch buffet which was...

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3Thank Thomas L
SLSGM, General Manager at Shangri-La Hotel, Singapore, responded to this review

Dear Thomas L, Thank you for your encouraging compliments and for sharing your beautiful pictures of the hotel and The Line. We are delighted to hear that you enjoyed the Shangri-La experience and appreciate your time in sharing this review. We look forward to welcoming you back again soon. Best regards, Reto Klauser Vice President and General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Airport Transportation
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Consistently ranked as one of the top luxury hotels in Asia and the world, Shangri-La Hotel, Singapore is where the legendary hospitality of Shangri-La first began. The hotel, which sits amidst 15 acres of luxuriant gardens, is a short stroll from the main entertainment and shopping belt of Orchard Road. This luxury hotel in Singapore comprises 747 luxury guestrooms and suites in three distinctive wings: the contemporary Tower Wing, the nature-inspired Garden Wing and the exclusive Valley Wing. There are also 15 acres of landscaped gardens, home to numerous plants and flower species, as well as a large school of luminous red and gold Japanese Koi residing in ponds filled by tumbling waterfalls. A wide range of recreational facilities is available at the hotel, including Singapore’s first CHI, The Spa at Shangri- La, 24-hour gym, a Jacuzzi, a sauna and steam room. Guests have the option of a game of tennis or having a swim in the freeform pool. The hotel houses several dining outlets for great culinary experiences. From international favourites at The Line to the best of authentic Cantonese delicacies at Shang Palace, guests will enjoy excellent meals and ever-attentive service. The Waterfall offers authentic and unique Southern Italian cuisine that combines the freshest seafood, handmade pastas and heirloom recipes from Chef de Cuisine Marco De Vincentis. Within the eclectic colonial interiors of the restaurant lies a treasure trove of fresh seasonal produce. All guests will have access to the peaceful gardens, large free-form pool and world-class dining options. Guests will also enjoy signing privileges at the nearby Hotel Jen Tanglin Singapore, Hotel Jen Orchardgateway Singapore and Shangri-La's Rasa Sentosa Resort on Sentosa Island. RENOVATION CLAUSE In line with our commitment to continuously provide outstanding facilities to our guests, we are pleased to share that we have commenced a rejuvenation program for our Tower Wing which will re-open by May. Upon completion, 517 fully refurbished rooms and suites, located in the Tower Wing, will offer the highest level of comfort, convenience and flexibility paired with new and innovative features. An inspiring, contemporary design hinting on our strong South East Asian roots is set to enrich the experience of our guests and to feel like home for business and leisure travellers alike. All measures will be taken to minimise disruption to our guests, with all works confined to the Tower Wing. Other key parts of our hotel will remain operational. These include The Valley Wing- which recently conducted a refreshment of its Champagne Bar in 2015; The Garden Wing- which underwent a SGD68million renovation in 2012. Restaurants that remain open include: The Line, Waterfall Ristorante Italiano and Shang Palace. CHI, The Spa, Health Club, swimming pool, tennis courts and selected meeting facilities will also remain accessible to guests. ... more   less 

Additional Information about Shangri-La Hotel, Singapore

Address: 22 Orange Grove Rd | Orchard Road, Singapore 258350, Singapore
Region: Singapore > Singapore
Price Range: RM1,307 - RM2,084 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-La Hotel, Singapore 5*
Number of rooms: 747
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Shangri-La Hotels and Resorts, Travelocity, Ctrip TA, Agoda and Jetsetter so you can book your Shangri-La Hotel, Singapore reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Shangri La Hotel Singapore
Shangri La Singapore
Hotel Style:
#1 Family Hotel in Singapore
#3 Romantic Hotel in Singapore
#4 Spa Hotel in Singapore
#6 Business Hotel in Singapore
#9 Luxury Hotel in Singapore
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Questions & Answers

Here's what travellers have asked, with answers from Shangri-La Hotel, Singapore staff and other travellers.
53 questions
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North Yorkshire, U.K.

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Questions? Get answers from Shangri-La Hotel, Singapore staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Garden Room Wing with rooms on upper floor with balcony.”
 of 5 bubbles LynnSeattle, 23 Feb 2017 | Read review
“Research all 3 wings, all good, but all quite different”
 of 5 bubbles EllenH780, 22 Feb 2017 | Read review
“Valley Wing is more expensive but worth it.”
 of 5 bubbles 13Andrew, 20 Feb 2017 | Read review
“Three options. Garden, Valley and Tower ( renovating) to suit your budget. All good”
 of 5 bubbles 39er, 5 Feb 2017 | Read review
“Talk with concierges about any requirements”
 of 5 bubbles roninspector, 1 Feb 2017 | Read review
5 of 5