We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
See all 317 hotels in Singapore

Shangri-La Hotel, Singapore

5,193 reviews
Save
Traveller (415)
Room & Suite (380)
Storyboard
Overview
  • Excellent75%
  • Very good18%
  • Average5%
  • Poor1%
  • Terrible1%
Travellers talk about
“valley wing”(866 reviews)
“horizon club”(280 reviews)
“line restaurant”(202 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5.0 Star Hotel
All hotel details
Offers from Shangri-La Hotel, Singapore
Special Offer: Book Early, Save 15%!
Hotel deals
{"widget":{"template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"name":"ibex_photo_carousel"},"containerClass":null,"containerAttributes":null,"scriptFlags":null}
Reviews (5,193)Write a Review
Filter reviews
4,388 results
Traveller rating
3,250
760
227
84
67
Traveller type
Time of year
LanguageEnglish
More languages
3,250
760
227
84
67
Show reviews that mention
All reviewsvalley winghorizon clubline restaurantsummit roomwaterfall cafeorchard roadshang palacepool viewhigh teabeautiful hotelour honeymoonlobby loungebotanical gardensorchard rdbreakfast buffetchinese restaurantfive star hotel
FilterEnglish
Updating list...
1 - 5 of 4,388 reviews
Reviewed 2 days ago

My girlfriend & I have traveled the world and this was BY FAR the best service we have ever received staying at a hotel..EVER! We stayed in the valley wing and we could no fault a single thing from the room, the food and of...More

2  Thank michaelhallam2013
Response from SLSGM, Manager at Shangri-La Hotel, SingaporeResponded yesterday

Dear michaelhallam2013, Thank you for sharing this positive review with us, we are glad that you had an overall positive experience at our Valley Wing and were delighted by the service rendered by our associates during your stay here with us. Thank you once again...More

Hotel's Favourite
Reviewed 13 June 2017 via mobile

Staying at a Shangri-La hotel is a must do in your life. In this case, the Singapore property offers a difficult ti forget experience. The culinary options are great and whichever you choose is the right one. Try them all. You will remember for sure...More

8  Thank sborzone
Response from SLSGM, General Manager at Shangri-La Hotel, SingaporeResponded 14 June 2017

Dear sborzone, Thank you for sharing this positive review with us, we are honoured by your kind compliments and are delighted that you enjoyed the dining experience at the hotel. We look forward to welcoming you back again soon. Best regards, Reto Klauser Vice President...More

Reviewed 2 days ago via mobile

We began our month-long visit to S.E. Asia with a stay at the Shangri-La Hotel in Singapore. It met and exceeded our expectations. 1. The service was warm and beyond accommodating. Special shout out to Lorielle and Cory Ann part of the front desk staff...More

Thank Edward C
Response from SLSGM, Manager at Shangri-La Hotel, SingaporeResponded 2 days ago

Dear Edward C, Thank you for sharing this positive review with us, we are glad that you had an overall positive experience and had a great time at Shangri-La Hotel, Singapore. Thank you once again for your compliments and we look forward to welcoming you...More

Reviewed 2 days ago

Walking into the entrance lobby our first impression was "Wow!" Lovely warm welcome, really good room with large balcony overlooking the city. This hotel provided everything we needed and more. We had a late evening snack in the bar which was excellent, the breakfast was...More

Thank MJM48
Response from SLSGM, Manager at Shangri-La Hotel, SingaporeResponded 2 days ago

Dear MJM48, Thank you for sharing this positive review with us, we are glad that you had an overall positive experience all the way from arrival to departure, and liked the amenities here at Shangri-La Hotel, Singapore. Thank you once again for your compliments and...More

Reviewed 3 days ago via mobile

We thought we were just booking into a city hotel.. but were surprised this Shangri-La is actually a fabulous centrally located resort. The pool is fabulous, the service excellent and the garden rooms were great. Highly recommended for families. The buffet is also an experience!More

2  Thank Angelos F
Response from SLSGM, Manager at Shangri-La Hotel, SingaporeResponded 2 days ago

Dear Angelos F, Thank you for sharing this positive review with us, we are glad that you had an overall positive experience and had a great time at Shangri-La Hotel, Singapore. Thank you once again for your compliments and we look forward to welcoming you...More

View more reviews
PreviousNext
123456878
About
Awards & Recognition
Travellers' Choice
2017 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Fitness Centre with Gym / Workout Room
Restaurant
Free High Speed Internet ( WiFi )
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Shuttle Bus Service
Dry Cleaning
Laundry Service
Airport Transportation
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Tennis Court
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$279 - US$436 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Singapore
#3 Romantic Hotel in Singapore
#4 Spa Hotel in Singapore
#6 Business Hotel in Singapore
#9 Luxury Hotel in Singapore
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$279 - US$436 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Singapore
#3 Romantic Hotel in Singapore
#4 Spa Hotel in Singapore
#6 Business Hotel in Singapore
#9 Luxury Hotel in Singapore
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Add Photo Photos
Traveller (415)
Room & Suite (380)
Dining (88)
Pool & Beach (11)
Hotel & Grounds (309)
Bathroom (20)
Business Centre & Event Rooms (6)
Family and Play Areas (3)
Nearby
Orchard Road
Shopping is a national pastime for Singaporeans, and
after a visit to Orchard Road it’s easy to see why.
This seemingly endless boulevard boasts a dizzying
selection of shopping centres. From bargain basement
foragers to designer label big-spenders, there is
something for everyone. For those just browsing, there
are countless restaurants, food courts, and cinemas,
as well as the odd street entertainer to keep you
...More
Questions & Answers
Ask a question
848christmas
5 January 2018|
AnswerShow all 5 answers
Response from wigglyline | Reviewed this property |
Some rooms have irons and boards in the rooms. If not the hotel will provide
1
Vote
848christmas
24 December 2017|
AnswerShow all 5 answers
Response from christophermfromaus | Reviewed this property |
No it can be very relaxed. At the pool, dining or going out shopping it’s very smart casual or even shorts, polo top and deck shoes The only time it’s even a little formal is dinner time at a restaurent then you’ll see... More
2
Votes
j0watters
2 November 2017|
AnswerShow all 4 answers
Response from gbsflyer | Reviewed this property |
Hi there, I have been a regular guest at the Shangri La hotel for 35 years. The Valley wing rooms do not have balconies. The only rooms with balconies are in the Garden Wing. The pool view rooms are the best.
0
Votes
Room Tips
"Definitely recommend staying at the Valley Wing especially for couples"
Read review
"Garden rooms overlooking the pool"
Read review
"For families with young children, booking a room on the families level is a good idea"
Read review
"All over good views."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing
Map
Satellite