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Shangri-La Hotel, Singapore

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Traveller (650)
Room & Suite (447)
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Overview
  • Excellent75%
  • Very good18%
  • Average5%
  • Poor1%
  • Terrible1%
Travellers talk about
“garden wing”(672 reviews)
“horizon club”(293 reviews)
“summit room”(131 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
All hotel details
Additional information
Offers from Shangri-La Hotel, Singapore
Offers & Announcements: Book Early and Save
Hotel deals
Offers from Shangri-La Hotel, Singapore
Offers & Announcements: Book Early and Save
Hotel deals
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Reviews (5,391)
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4,558 results
Traveller rating
3,374
795
235
86
68
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LanguageEnglish
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3,374
795
235
86
68
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All reviewsgarden winghorizon clubsummit roomwaterfall cafeorchard roadshang palacepool viewlobby loungehigh teabeautiful hotelour honeymoonbotanical gardensfive star hotelchinese restaurantan upgradedeluxe roomlong flight
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1,391 - 1,395 of 4,558 reviews
Reviewed 26 January 2016 via mobile

A good hotel made very enjoyable by the excellent staff. Always pleasant and helpful in all they do. The hotel has a good range of facilities and wonderful garden areas around the pool to relax in. The breakfast was good but not exceptional; a wide...More

1  Thank blueseaandsand
Reviewed 26 January 2016 via mobile

Still one of the best hotels in Singapore. Some signs of needing refreshing and no longer at the very top, but a great experience from checkin onwards. In-hotel dining options not the best (Shang in particular is pretty uninspiring) so best to head out for...More

1  Thank GeorgeGordon
Reviewed 25 January 2016

Spent two nights at Shangri-La Hotel, in a Horizon Club Grand Premier room in the Tower wing. Since I knew I would be arriving early, I had contacted the hotel before hand and asked them if early check-in was possible. Found out that early check-in...More

2  Thank SweMike
Reviewed 25 January 2016

After reading reviews we decided to stay at the Shangri La Valley Wing property on our way back from Europe for 4 nights and we are glad we did! From the moment our taxi pulled up at the curb the service started. Its was genuine,...More

1  Thank uaflier
Reviewed 24 January 2016

This hotel exceeds expectations. Like most 5-star hotels in Asia the level of service is exception. The staff and their cultural ways is geared towards smiling at guests! It's more than comfortable. The staff are more than willing. The Singapore Sling cocktails are more than...More

1  Thank RichaRd T
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About
Awards & Recognition
Travellers' Choice2018 Winner
Amenities
Top amenities
Pool
Room Service
Fitness Centre with Gym / Workout Room
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Shuttle Bus Service
Dry Cleaning
Laundry Service
Airport Transportation
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Tennis Court
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$238 - US$433 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Singapore
#3 Romantic Hotel in Singapore
#5 Spa Hotel in Singapore
#6 Business Hotel in Singapore
#11 Luxury Hotel in Singapore
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$238 - US$433 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Singapore
#3 Romantic Hotel in Singapore
#5 Spa Hotel in Singapore
#6 Business Hotel in Singapore
#11 Luxury Hotel in Singapore
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Add Photo Photos
Traveller (650)
Room & Suite (447)
Dining (103)
Pool & Beach (23)
Amenities (77)
Family and Play Areas (30)
Business Centre & Event Rooms (7)
Nearby
Orchard Road
Shopping is a national pastime for Singaporeans, and
after a visit to Orchard Road it’s easy to see why.
This seemingly endless boulevard boasts a dizzying
selection of shopping centres. From bargain basement
foragers to designer label big-spenders, there is
something for everyone. For those just browsing, there
are countless restaurants, food courts, and cinemas,
as well as the odd street entertainer to keep you
...More
Questions & Answers
Ask a question
Holly Q
7 April 2018|
AnswerShow all 8 answers
Response from Tom H | Reviewed this property |
Well, we stayed in the tower ( on the 19th floor) rooms very comfortable, so I don’t know anything about either the valley or the garden, the garden seems to overlook the swimming pool area. Sorry can’t be of more help.
0
Votes
Dewhirst040710
17 March 2018|
AnswerShow all 3 answers
Response from bryan i | Reviewed this property |
Hi Debbie, I am not sure that it would be worth doing that in any event as the additional cost for the lounge access alone wouldn’t be worth it ,but the whole package ,upgraded room etc would be. Do you really need a balcony... More
1
Vote
Dewhirst040710
16 March 2018|
AnswerShow all 10 answers
Response from Nigel G | Reviewed this property |
We did not tip anyone in the hotel and, on the last occasion we stayed here, we were told that tipping in the Valley Wing of the hotel was not necessary or advised.
1
Vote
Room Tips
"Go in for the Valley Wing Rooms"
Read review
"Tower Wing Horizon club grand premier room is good value. Large size, comfortable modern design and the..."
Read review
"Deluxe pool view room"
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"ask for a quiet room high floor"
Read review
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