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Shangri-La Hotel, Singapore

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Shangri-La Hotel, Singapore
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4,477 Reviews from our TripAdvisor Community

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Showing 3,805: English reviews
Amsterdam, The Netherlands
Reviewed 26 March 2015

As always we had a great 10 days at the Shangri la. I can recommend it to everybody. Very kind and attentive staff.. lovely garden and very nice pool. very relaxing. Clean and nice rooms. Good restaurants

Review collected in partnership with shangri-la.com
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Helpful?
Thank andreavanmanen
SLSGM, General Manager at Shangri-La Hotel, Singapore, responded to this review

Dear Andreavanmanen Many thanks for your kind recommendation via Tripadvisor! Compliments from friends of Shangri-La, like yourselves, are especially precious to us. I look forward to welcoming both of you back soon! With best regards Reto Klauser Vice President and General Manager

Sydney, Australia
Reviewed 26 March 2015

I love staying here. The staff are so welcoming and friendly. The rooms are large with comfortable beds. The pool area is very nice but the breakfast buffet is absolutely amazing. I must have spent 10 mins wandering around trying to figure out just which type of cuisine I will have let alone the actual food. Choices of western with...

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Helpful?
Thank techtravel972
SLSGM, General Manager at Shangri-La Hotel, Singapore, responded to this review

Dear Techtravel972 Thank you for sharing your thoughtful review via Tripadvisor! I am glad to know that you have enjoyed your Shangri-La experience. My colleagues at The Line would be delighted to read your wonderful compliment about your breakfast experience. For your next visit, may I suggest that you take advantage of our scheduled shuttle bus service to Orchard Road?...

Auckland, New Zealand
Reviewed 25 March 2015

We stayed 2 nights at the Shangri-La in Singapore before embarking on a cruise. It's old world charm in the main foyer still exists. The floral arrangements were spectacular and worth a visit to enjoy. The Tower Wing Horizon Club Premier Room club room was huge with great views from 2 huge bay windows, it was quiet and peaceful with...

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3Thank nzannalouise
SLSGM, General Manager at Shangri-La Hotel, Singapore, responded to this review

Dear Nzannalouise Thank you for sharing your positive review via Tripadvisor! I am delighted to know that you have enjoyed your stay at the Horizon Club. Our florists, gardeners and chefs would be very encouraged to read your compliments. I look forward to welcoming both of you back soon! With best regards Reto Klauser Vice President and General Manager

London, United Kingdom
Reviewed 25 March 2015

This is a really good hotel. Nice people, good facilities, "free" wi-fi. We stayed in the Garden Wing, with guest membership to the Horizon Club in the Tower Wing, which has a brilliant 2 hour happy hour every evening, with delicious snacks and a great view. We particularly appreciated the all-singing all-dancing Japanese-style loo in our room, which takes charge...

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Helpful?
Thank RX61
SLSGM, General Manager at Shangri-La Hotel, Singapore, responded to this review

Dear RX61 Many thanks for your kind recommendation via Tripadvisor! I am glad to know that you have enjoyed your stay at the Garden Wing - our urban resort. I look forward to welcoming both of you back soon. With best regards Reto Klauser Vice President and General Manager

Quezon City, Philippines
Reviewed 25 March 2015

Did I mention in my previous posts that I love Shangri-La? My favorite remains the one in Makati because of the elaborate staircase. But this one in Singapore screams luxury. I can stay at the hotel lobby all day and just people watch. The chandelier is a statement that "we are a luxury hotel." - Love that distinct Shangri-La scent...

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Thank MarletDS
SLSGM, General Manager at Shangri-La Hotel, Singapore, responded to this review

Dear MarletDS Thank you for sharing your positive review via Tripadvisor! Compliments from friends of Shangri-La Hotels and Resorts are especially precious to us. I am glad to read that you have enjoyed your Shangri-La experience once again. I look forward to welcoming you back soon. With best regards Reto Klauser Vice President and General Manager

Tokyo
Reviewed 25 March 2015

Stayed at Valley wing for 3 nights and had fantastic experience. Most of the staff were friendly and provided excellent services plus nice breakfast at Summit and nice drinks/snacks at lounge, especially perrier jouet. The room is indeed a bit aged but clean and well maintained. I tried the breakfast at Line restaurant but it was totally a different world...

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1Thank Ray2014T
SLSGM, General Manager at Shangri-La Hotel, Singapore, responded to this review

Dear Ray2014T Many thanks for sharing your recommendation via Tripadvisor. I am truly happy to know that your family and you have enjoyed your stay at the Valley Wing - the ultimate sanctuary. Our chefs will be delighted to read your compliments on the breakfast experiences. I look forward to welcoming all of you back soon. With best regards Reto...

Hong Kong, China
Reviewed 25 March 2015

We went there on my husband's birthday and got upgraded to the Premier Balcony Suite at the Garden Wing. Wow, the suite is so amazing! There's a huge balcony with bbq area, private outdoor jacuzzi, and sun loungers. The suite itself is also very big, stylishly decorated, and clean. Breakfast at the Waterfall is really good. The staff were very...

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Helpful?
Thank 3pig-moto
SLSGM, General Manager at Shangri-La Hotel, Singapore, responded to this review

Dear 3pig-moto Thank you for sharing your positive review via Tripadvisor! Please help me to extend belated birthday wishes to your husband. I am glad to know that you have enjoyed your celebration in one of our three Garden Wing Premier Balcony Suites. I look forward to welcoming both of you back soon. With best regards Reto Klauser Vice President...

Merida, Mexico
Reviewed 25 March 2015

This is one of several Shanghai-la hotels we have a stayed at in the east, including bangkok and beijing and it lives up to its reputation for excellence. The room was elegant, the hotel dining was superb, and the service was first class. Ask for a room overlooking the pool. Taxis are at the front door, ready to take your...

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2Thank deniandbob
SLSGM, General Manager at Shangri-La Hotel, Singapore, responded to this review

Dear Deniandbob Many thanks for sharing your positive review via Tripadvisor! Compliments from our guests, especially from fans of Shangri-La Hotels and Resorts, are truly precious to us. I am glad to know that you have enjoyed yet another Shangri-La experience. I look forward to welcoming both of you back soon! With best regards Reto Klauser Vice President and General...

Panama City, Panama
Reviewed 24 March 2015

This is the second time I have stayed here, but this time with my small group as I am a tour operator. I picked this hotel because I knew they would love it and love it they did. We stayed in the Garden Wing - perfect for garden lovers like us. The rooms had everything you could want and then...

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2Thank ICanTravelPanama
SLSGM, General Manager at Shangri-La Hotel, Singapore, responded to this review

Dear ICanTravelPanama Welcome back! Many thanks for your heartwarming review. Our gardeners and florists would be delighted to read your compliments, but above all, they would appreciate that you have enjoyed their fruit of labour. I am truly happy to read that you have enjoyed your Garden Wing experience once again. It would be my pleasure to welcome you, and...

England
Reviewed 24 March 2015

So pleased we choose here for our anniversary treat on our way to Australia. We had a very warm welcome. All the staff were very attentive & made us feel very special with an anniversary cake, fruit, flowers & a framed photo of our arrival. Hotel room was very spacious with everything we needed in it including free wifi. Pool...

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Helpful?
Thank shirleydrew
SLSGM, General Manager at Shangri-La Hotel, Singapore, responded to this review

Dear Shirleydrew What a lovely photograph... Happy anniversary again! Thank you for choosing to celebrate this special milestone with us. I am glad to know that you have enjoyed your Shangri-La experience, and the attractions of Singapore. I look forward to welcoming both of you back soon! With best regards Reto Klauser Vice President and General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Airport Transportation
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Consistently ranked as one of the top luxury hotels in Asia and the world, Shangri-La Hotel, Singapore is where the legendary hospitality of Shangri-La first began. The hotel, which sits amidst 15 acres of luxuriant gardens, is a short stroll from the main entertainment and shopping belt of Orchard Road. This luxury hotel in Singapore comprises 747 luxury guestrooms and suites in three distinctive wings: the contemporary Tower Wing, the nature-inspired Garden Wing and the exclusive Valley Wing. There are also 15 acres of landscaped gardens, home to numerous plants and flower species, as well as a large school of luminous red and gold Japanese Koi residing in ponds filled by tumbling waterfalls. A wide range of recreational facilities is available at the hotel, including Singapore’s first CHI, The Spa at Shangri- La, 24-hour gym, a Jacuzzi, a sauna and steam room. Guests have the option of a game of tennis or having a swim in the freeform pool. The hotel houses several dining outlets for great culinary experiences. From international favourites at The Line to the best of authentic Cantonese delicacies at Shang Palace, guests will enjoy excellent meals and ever-attentive service. The Waterfall offers authentic and unique Southern Italian cuisine that combines the freshest seafood, handmade pastas and heirloom recipes from Chef de Cuisine Marco De Vincentis. Within the eclectic colonial interiors of the restaurant lies a treasure trove of fresh seasonal produce. All guests will have access to the peaceful gardens, large free-form pool and world-class dining options. Guests will also enjoy signing privileges at the nearby Hotel Jen Tanglin Singapore, Hotel Jen Orchardgateway Singapore and Shangri-La's Rasa Sentosa Resort on Sentosa Island. RENOVATION CLAUSE In line with our commitment to continuously provide outstanding facilities to our guests, we are pleased to share that we have commenced a rejuvenation program for our Tower Wing which will re-open by May. Upon completion, 517 fully refurbished rooms and suites, located in the Tower Wing, will offer the highest level of comfort, convenience and flexibility paired with new and innovative features. An inspiring, contemporary design hinting on our strong South East Asian roots is set to enrich the experience of our guests and to feel like home for business and leisure travellers alike. All measures will be taken to minimise disruption to our guests, with all works confined to the Tower Wing. Other key parts of our hotel will remain operational. These include The Valley Wing- which recently conducted a refreshment of its Champagne Bar in 2015; The Garden Wing- which underwent a SGD68million renovation in 2012. Restaurants that remain open include: The Line, Waterfall Ristorante Italiano and Shang Palace. CHI, The Spa, Health Club, swimming pool, tennis courts and selected meeting facilities will also remain accessible to guests. ... more   less 

Additional Information about Shangri-La Hotel, Singapore

Address: 22 Orange Grove Rd | Orchard Road, Singapore 258350, Singapore
Region: Singapore > Singapore
Price Range: RM1,312 - RM2,162 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-La Hotel, Singapore 5*
Number of rooms: 747
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Shangri-La Hotels and Resorts, Travelocity, Orbitz, Ctrip TA, Agoda, Priceline and Jetsetter so you can book your Shangri-La Hotel, Singapore reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Shangri La Hotel Singapore
Shangri La Singapore
Hotel Style:
#1 Family Hotel in Singapore
#3 Romantic Hotel in Singapore
#4 Spa Hotel in Singapore
#6 Business Hotel in Singapore
#9 Luxury Hotel in Singapore
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Questions & Answers

Here's what travellers have asked, with answers from Shangri-La Hotel, Singapore staff and other travellers.
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Questions? Get answers from Shangri-La Hotel, Singapore staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room facing the Garden/pool.”
 of 5 bubbles E9457MTrichardb, 21 Mar 2017 | Read review
“Balcony overlooking the pool”
 of 5 bubbles glennrleduc, 20 Mar 2017 | Read review
“The suites on the 17th floor are excellent.and very quiet even though some renovations are being carried out.”
 of 5 bubbles YorkiePontefract, 17 Mar 2017 | Read review
“a place where you can open your window, that will allow some privacy. That is full enjoyment”
 of 5 bubbles bwpbmi, 11 Mar 2017 | Read review
“Pool-facing Garden Wing rooms with large balcony are our favourites.”
 of 5 bubbles ukdoodlebug, 6 Mar 2017 | Read review
5 of 5