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Pan Pacific Singapore

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Pan Pacific Singapore
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6,865 Reviews from our TripAdvisor Community

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Showing 5,685: English reviews
Sydney
Reviewed 22 February 2015

Have stayed in a few different hotels in Singapore over the years but have always found the Intercontinental to be our favourite. Was keen to try the Pan Pacific. First impressions - gorgeous lobby, efficient staff but the hotel is big - very big. Firstly the room - we had a suite which I'd highly recommend for families. Has the...

Review collected in partnership with Pan Pacific Hotels Group
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Helpful?
Thank hubey
PanPacificSG, Director of Marketing at Pan Pacific Singapore, responded to this review

Dear Valued guest, Thank you for sharing your recent experience at Pan Pacific Singapore, we are glad that you had a positive arrival experience and enjoyed your overall stay. Our guest rooms and public areas were transformed to further enhance our guests’ experience, and we are delighted that you enjoyed the spacious design and updated facilities in the suite. At...

Reviewed 21 February 2015 via mobile

Stayed here for our honeymoon, everything was spot on and the room was top notch along with the service. Would definitely come here again. The hotel is located within walking distance of the main attractions, bars and restaurants so plenty to see and do.

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Thank forbzie
PanPacificSG, Director of Marketing at Pan Pacific Singapore, responded to this review

Dear forbzie, Congratulations on your recent nuptials and thank you for celebrating such a special occasion with us. Our guests rooms were transformed together with our restaurants and public areas to enhance our guest’s experience, and we are pleased to hear that you enjoyed our rooms. Located in the heart of Marina Bay, our hotel guests enjoy convenient access to...

Molndal, Sweden
Reviewed 21 February 2015

Stayed here for 2 nights in a room that we upgraded to a room on the 30th floor. The room and the view were fantastic! The staff were very friendly and did everything to make our stay there something to remember.

Review collected in partnership with Pan Pacific Hotels Group
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Thank Lilian H
PanPacificSG, Director of Marketing at Pan Pacific Singapore, responded to this review

Dear valued guest, Thank you for your kind compliments, we are delighted that you enjoyed an overall positive stay with us. We are delighted to hear that you enjoyed the scenic views of the city skyline from the comfort of our rooms and also pleased that you found our associates friendly and helpful. Thank you for your time in sharing...

Birmingham, AL
Reviewed 19 February 2015

I stayed here twice in a 1.5 month period. Approximately a week each time. The hotel lobby is gorgeous and I loved the bar and the comfortable seating. Staff was always very courteous and attentive and the rooms well appointed and clean. My corporate room rate included the buffet breakfast which was quite extensive. And expensive I'm sure. It was...

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1Thank AlabamaKim
PanPacificSG, Director of Marketing at Pan Pacific Singapore, responded to this review

Dear valued guest Thank you for sharing your feedback on TripAdvisor, we appreciate your time taken to do so. We appreciate your feedback about Edge and Hai Tien Lo, our Cantonese restaurant, while we are glad that you enjoyed your experience at Hai Tien Lo, we are naturally concerned about your feedback regarding Edge and would like to invite you...

Bolton, United Kingdom
Reviewed 19 February 2015

Stayed here with my wife for 4 nights, prior to Chinese New Year. The service levels were impeccable, both at front desk, restaurant and swimming pool. We had lovely room on 17th floor, with views over the pool. The room had everything that you could ask for, although adjusting the air conditioning took a bit of time! The pool area...

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Helpful?
Thank BrianML
PanPacificSG, Director of Marketing at Pan Pacific Singapore, responded to this review

Dear BrianML, Thank you for your honest feedback, it was our pleasure to have you as our guest. We strive to create seamless and memorable experiences for our guests from the point of arrival to departure, and we are pleased to hear that our associates played a significant role in enhancing your stay. Our rooms and the public areas of...

Reviewed 18 February 2015

We stayed in a "Harbour View Studio" room. If this room doesn't satisfy you, then nothing will. Fabulous decor,bathroom and furniture. And a splendid view from the room to match. Flawless maintenance, brilliant service, a nespresso machine and the best night view of the singapore skyline. The breakfast area was a bit crowded, but there was always someone to greet...

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1Thank Aurif B
PanPacificSG, Director of Marketing at Pan Pacific Singapore, responded to this review

Dear Aurif Thank you for your feedback on TripAdvisor and we are glad that you enjoyed your stay with us in our Harbour Studio room which overlooks Marina Bat, as well as breakfast at Edge which features seven live theatre kitchens. We look forward to welcoming you back again soon. Warm regards Cheryl Ng Director of Marketing

San Francisco
Reviewed 17 February 2015

We stayed at the Pan Pacific on Friday / Saturday 30/ 31st January in a 10th floor room which unfortunately is above an adjacent nightclub appropriately named " Bang Bang " The noise from the club starts at about midnight and continues until about 06.00 at such a level that we were unable to sleep This is probably due to...

Review collected in partnership with Pan Pacific Hotels Group
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7Thank William Wilson F
PanPacificSG, Director of Marketing at Pan Pacific Singapore, responded to this review

Dear William Thank you for sharing your feedback with us on TripAdvisor; we are deeply apologetic about your experience with us over the New Year. Due to the festive period, our hotel was full and hence we were unable to avail another room for you to switch to. We are very sorry that your rest was disrupted and would like...

Melbourne, Australia
Reviewed 17 February 2015

From the time I arrived at the hotel, the service from the staff was terrible. I appreciate that I was there during a busy time at the hotel, but if the hotel was aware that it was busy, then you think they would have allowed for this and put on extra staff. However this was clearly not the case. When...

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2Thank MKB300808
PanPacificSG, Director of Marketing at Pan Pacific Singapore, responded to this review

Dear valued guest Thank you for sharing your feedback with us on TripAdvisor. Our guests' feedback is important to us and we are very sorry that your experience with us was less than positive. We have shared your feedback regarding your arrival and departure and billing with the Front Desk team and will be conducting the necessary training to reiterate...

Perth, Australia
Reviewed 15 February 2015

Great hotel - expensive price which reflects that. We had breakfast included with was amazing! Everything you could want or dream ... whatever fruit squeezed! We had city suite for 4 people and had to get an extra fold out bed which was no problem for staff - easy process. Very personal and simple. Couple of malls connected by a...

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1Thank Mulletinperth
Reviewed 15 February 2015

First and foremost: get the Pacofic Club benefits. The service and ambience of the top Lounge is one of the best experience one can find in Singapore. The all-day refreshment is enjoyable, while the the evening canapés are fantastic. From 6-8 pm you can enjoy free flow wine, beer and cocktails, plus an array of great food to enjoy. When...

Review collected in partnership with Pan Pacific Hotels Group
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Thank Julian F
PanPacificSG, Director of Marketing at Pan Pacific Singapore, responded to this review

Dear Julian F, Thank you for your kind compliments, we are delighted that you enjoyed an overall positive stay with us. Our rooms were transformed together with our restaurants and public areas to provide utmost comfort and convenience for our guests, and we are glad that the Hans Grohe fittings, signature rain shower features and Kaldewei bathtub in our bathrooms...

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Staying in Marina Bay

Neighbourhood Profile
Marina Bay
More of a mini city than a neighbourhood in the traditional sense, the iconic Marina Bay aims to dazzle and entertain visitors of all kinds. This is the Singapore found in glossy brochures, featuring a world-class hotel, casino, shops, restaurants, bars, and other attractions all geared towards pure entertainment. The SkyPark at Marina Bay Sands provides a stunning view of the city, a must-see photo opportunity for visitors and locals alike. The ArtScience Museum always has a top-quality exhibition, and Gardens by the Bay is a fascinating manifestation of the government’s vision of Singapore as a “city in a garden”. Enticing Marina Bay is well worth a visit.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Food & drink at the hotel
The Atrium
The Atrium
Cuisines: Bar, Contemporary, Pub
Rang Mahal
Rang Mahal
Cuisines: Indian, Asian
Brunch
Brunch
Cuisines: Chinese
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located in the heart of Marina Bay and Singapore's Central Business District, Pan Pacific Singapore provides newly-renovated rooms and suites with panoramic views of the city skyline. Linked via skybridge to three shopping malls and Suntec City Singapore International Convention and Exhibition Centre, guests will be surrounded by iconic attractions within walking distance including the ArtScience Museum, Gardens by the Bay, Marina Bay integrated resort and Esplanade - Theatres by the Bay. Leisure and business travellers will enjoy a superb choice of dining, entertainment and cultural atractions. Within the hotel, 6 signature award-winning restaurants, an outdoor swimming pool and 24-hour fitness centre offer options to dine and unwind at. The Promenade mrt station located within five minutes' walking distance offers utmost convenience and connectivity to the city and a complimentary weekday shuttle bus operates around the Marina Bay Financial Centre route. ... more   less 

Additional Information about Pan Pacific Singapore

Address: 7 Raffles Boulevard | Marina Square, Singapore 039595, Singapore
Region: Singapore > Singapore > Marina Bay
Price Range: RM805 - RM1,813 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pan Pacific Singapore 5*
Number of rooms: 780
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, Hotwire, Hotels.com, Travelocity, Priceline, Agoda, Cancelon, Pan Pacific Hotels Group, TripOnline SA, getaroom.com and HotelQuickly so you can book your Pan Pacific Singapore reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Pan Pacific Singapore Hotel Singapore
Pan Pacific Hotel Singapore
Singapore Pan Pacific
Hotel Style:
#6 Romantic Hotel in Singapore
#8 Family Hotel in Singapore
#9 Business Hotel in Singapore
#14 Luxury Hotel in Singapore
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Questions & Answers

Here's what travellers have asked, with answers from Pan Pacific Singapore staff and other travellers.
115 questions
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Sydney, Australia
Bury St Edmunds, United Kingdom

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Questions? Get answers from Pan Pacific Singapore staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room facing the bay area. Upper floors are the best!”
72vickik, 25 Apr 2017 | Read review
“Rooms with bay view”
Annika0412, 25 Apr 2017 | Read review
“Go for club rooms with harbour views.”
Babs2205, 23 Apr 2017 | Read review
“Get a Pacific Club Room”
  • View from Pacific Club
Steven1974, 22 Apr 2017 | Read review
“Panoramic rooms have a glass walled bathroom ( with a pull down blind).”
mls22, 22 Apr 2017 | Read review
5 of 5