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Orchard Hotel Singapore

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#67 of 308 Hotels in Singapore
Certificate of Excellence
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1 room 2 adults 0 children
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Orchard Hotel Singapore
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3,193 Reviews from our TripAdvisor Community

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Eckernforde, Germany
Reviewed yesterday NEW

Stayed there for three nights; check-in was quick (concierge staff are great!) and easy, room only had a small bed (140cm wide) and was not big. One large blanket for two. Air Condition not well controllable. Breakfast was included in our rate, quality of buffet was not top, but okay. On weekends very crowded. In bathroom somne tiles were broken...

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Helpful?
Thank JTDoctor
Southampton, United Kingdom
Reviewed 3 days ago NEW

Hotel is very nice and the staff are really helpful. Room was lovely and very clean as was the bathroom. The handy mobile phone is a great feature as used it a lot especially to call home and check out places to go and things to do in Singapore.

Review collected in partnership with this hotel
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Helpful?
Thank Skibb4
Delilah_Hamid, Guest Relations Manager at Orchard Hotel Singapore, responded to this review

Dear Skibb4, Thank you very much for your excellent review on The Orchard Hotel Singapore. We are delighted that you had liked our facilities and services. Your special mention of the handy mobile is much appreciated. It will be our pleasure to look forward to welcome you again, in not too distant future. Warm Regards Delilah Hamid Guest Experience Manager

Reviewed 3 days ago NEW

came here with my partner for dinner as our ala-carte vouchers were expiring. Stumbled across a poster that entitles us complimentary glass of moscato and 50% off all cocktails and wines which was a steal! The free moscato was sweet, and easy on the palate! They serve perfect Dry Martini & bloody mary! Absolutly perfect night out, food was great,...

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Helpful?
Thank Angie J
Delilah_Hamid, Guest Relations Manager at Orchard Hotel Singapore, responded to this review

Dear Angie J, Thank you for your review on The TripAdvisor. It is certainly our pleasure that you had enjoyed the special promotion at the Intermezzo Bar. Your positive comment for Viyond is very much appreciated. In the meantime, we shall look forward to your continued support. Warm Regards Delilah Hamid Guest Experience Manager

Kiama, Australia
Reviewed 5 days ago NEW

With just one night in Singapore this hotel fitted the bill, very comfortable bed, and clean room. The staff were kind and helpful at any time I needed guidance or assistance. Certainly made my stay welcome and would certainly recommend anyone to stay here.

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Helpful?
Thank pavmanmikey
Delilah_Hamid, Guest Relations Manager at Orchard Hotel Singapore, responded to this review

Dear pavmanmikey, Thank you for your excellent review on The Orchard Hotel Singapore. We are delighted that you had enjoyed our facilities and services. Your kind recommendation is very much appreciated. In the meanwhile, we shall look forward to welcome you again, in not too distant future. Warm Regards Delilah Hamid Guest Experience Manager

Ratmalana
Reviewed 6 days ago NEWvia mobile

I stayed for 1 night. Clean and nice room. Hotel seems busy all the time. The staff is always helping guests so it is not easy to get hold of them. There was a long breakfast queue, I suggest you take an early breakfast. Big plus is just 1 minute walk to the Orchard Road with all the malls and...

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Helpful?
Thank Prasad F
Delilah_Hamid, Guest Relations Manager at Orchard Hotel Singapore, responded to this review

Dear Prasad F, We are indeed pleased to know that you have enjoyed our location, facilities and services. It will be our pleasure to look forward to welcome you again, in not too distant future. Warm Regards Delilah Hamid Guest Experience Manager

Queensland, Australia
Reviewed 6 days ago NEWvia mobile

Once again a great stay in a Premier Suite. Staff are excellent as well as friendly. Service was excellent. Hotel is well situated close to Orchard Road shopping as well as the MRT. Would definitely recommend this hotel for a stay in Singapore. Tarrif is more than reasonable.

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Helpful?
Thank Peter B
Delilah_Hamid, Guest Relations Manager at Orchard Hotel Singapore, responded to this review

Dear Peter B, Thank you for your raving review of The Orchard Hotel Singapore. Your kind recommendation for our hotel is very much appreciated. It will be our pleasure to look forward to welcome you again, in not too distant future. Warm Regards Delilah Hamid Guest Experience Manager

Sydney, Australia
Reviewed 1 week ago NEW

Stayed for four days - very comfortable room with clean well appointed bathroom. Our room had a free phone for local and overseas calls - much appreciated. We chose a Club floor which entitled us to breakfast (very large choice) use of the lounge at any time of the day with soft drinks and coffee included, afternoon tea and drinks...

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Helpful?
Thank gailmux
Delilah_Hamid, Guest Relations Manager at Orchard Hotel Singapore, responded to this review

Dear gailmux, Thank you for your excellent review on The Orchard Hotel Singapore. It is our pleasure that you had enjoyed the accommodation, facilities and services on the Premier Club. We are delighted to receive your positive comments on both the Club and Front Desk Teams. Your kind recommendation of The Orchard Hotel Singapore is much appreciated. In the meantime,...

Swindon, United Kingdom
Reviewed 1 week ago NEW

Good quality hotel at the top of Orchard Road; nice pleasant rooms, good food provided but a tad expensive (breakfast was S€26). Easy walking distance to Orchard Rd shops and 10 min walk to subway. Taxis not a problem - lots of them and cheap. From Hotel to airport S€20. Nice pool area - didn't actually use the pool so...

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Helpful?
Thank John P
Delilah_Hamid, Guest Relations Manager at Orchard Hotel Singapore, responded to this review

Dear John P, Your excellent feedback on The Orchard Hotel Singapore is much appreciated. We are delighted you had enjoyed our location, facilities and services. It will be our pleasure to look forward to more opportunities to serve you. Warm Regards Delilah Hamid Guest Experience Manager

Malaysia
Reviewed 1 week ago

Good location, very near to shopping malls...though hotel looks old but still looks very clean... Great service from jane..very helpful and accommodating..good shopping tips from her too! Everyone has a great smile!

Review collected in partnership with this hotel
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Helpful?
Thank maria_asai16
Delilah_Hamid, Guest Relations Manager at Orchard Hotel Singapore, responded to this review

Dear maria_asai16, Thank you very much for your excellent review on The Orchard Hotel Singapore. Your special mention of Jane, from the Reception is very much appreciated. It will be our pleasure to look forward to welcome you again, in not too distant future. Warm Regards Delilah Hamid Guest Experience Manager

Bedford, United Kingdom
Reviewed 1 week ago

We recently had an overnight stay here before joining a cruise ship. The hotel is obviously used by cruise companies and it was a great start to our holiday. It is spotless and in a great position in the city for the Orchard Road shopping malls. A short taxi ride took you to the main sights and the open top...

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Helpful?
Thank 235CAH
Delilah_Hamid, Manager at Orchard Hotel Singapore, responded to this review

Dear 235CAH, Thank you for your feedback on Orchard Hotel Singapore. We are delighted that you had enjoyed our location and found our staff to be helpful. Your kind recommendation of the hotel is much appreciated. In the meanwhile, we will all look forward to welcome you again, to The Orchard Hotel Singapore. Warm Regards, Shoko Fukuda Assistant Guest Relations...

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Staying in Orchard Road

Neighbourhood Profile
Orchard Road
Shopping is a national pastime for Singaporeans, and after a visit to Orchard Road it’s easy to see why. This seemingly endless boulevard boasts a dizzying selection of shopping centres. From bargain basement foragers to designer label big-spenders, there is something for everyone. For those just browsing, there are countless restaurants, food courts, and cinemas, as well as the odd street entertainer to keep you amused. Most of the malls are connected by underground walkways, offering a break from the sun on a hot day. Bring a credit card and some comfortable shoes, and plunge into the excitement.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Orchard Cafe
Orchard Cafe
Cuisines: Asian, Chinese, Singaporean
Hua Ting Chinese Restaurant
Hua Ting Chinese Restaurant
Cuisines: Chinese, Asian
Noodles
Noodles
Cuisines: Asian, Singaporean
Hua Ting Steamboat
Hua Ting Steamboat
Cuisines: Chinese
No photo provided
Intermezzo Bar
Cuisines: Italian
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Style meets substance in the heart of Orchard Road - Singapore's premier shopping and entertainment district. Our award-winning city hotel offers 656 rooms and suites. Trendy and handy design elements exist in every room, crafted to suit your every need. It is the ideal escape for work, rest, and play. ... more   less 

Additional Information about Orchard Hotel Singapore

Address: 442 Orchard Road, Singapore 238879, Singapore
Region: Singapore > Singapore > Orchard Road
Price Range: RM615 - RM982 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Orchard Hotel Singapore 4.5*
Number of rooms: 656
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Hotels.com, Expedia, Agoda and World Independent Hotel Promotion so you can book your Orchard Hotel Singapore reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Singapore Orchard Hotel
Orchard Hotel Singapore
Hotel Style:
#25 Romantic Hotel in Singapore
#32 Business Hotel in Singapore
#47 Family Hotel in Singapore
#61 Luxury Hotel in Singapore
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Questions & Answers

Here's what travellers have asked, with answers from Orchard Hotel Singapore staff and other travellers.
78 questions
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Questions? Get answers from Orchard Hotel Singapore staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go for a Club floor - heaps of extras for a reasonable price”
 of 5 bubbles gailmux, 23 Mar 2017 | Read review
“face the pool not Orchard Towers which is a nightly party building til 4 am”
 of 5 bubbles 812kenc, 21 Mar 2017 | Read review
“Pay the extra and get the Club Rooms. The Signature Roons used to be the the top rooms but not now as Clum Rokms are higher quality”
 of 5 bubbles 836tedm, 18 Mar 2017 | Read review
“Opt for recently refurbished Claymore wing.”
 of 5 bubbles MicktheMackem, 15 Mar 2017 | Read review
“Take the room with club benefits ....its worth the stay if you are in house most of the times . ”
 of 5 bubbles , 12 Mar 2017 | Read review
5 of 5