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Orchard Hotel Singapore

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Traveller (1391)
Room & Suite (974)
Dining (208)
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Overview
  • Excellent42%
  • Very good38%
  • Average15%
  • Poor3%
  • Terrible2%
Travellers talk about
“claymore wing”(57 reviews)
“hua ting”(45 reviews)
“signature room”(39 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
4 Star Hotel
All hotel details
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Rooms
1 Jul2 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (4,036)
There are newer reviews for Orchard Hotel Singapore
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3,505 results
Traveller rating
1,464
1,287
532
135
87
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1,464
1,287
532
135
87
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All reviewsclaymore winghua tingsignature roombotanical gardensthe club loungepremier roombusy hotelnoodlesbusiness tripan upgradeduty managerbus stopbuffet breakfastchecking inlate checkmrt stationorchard
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11 - 15 of 3,505 reviews
Reviewed 1 week ago via mobile

Had a fantastic study at Orchard. Attentive and caring service and quality. A place I will look forward to stay at next time. Among the many hotels I have stayed at in Singapore I would rank this as a the best. As I travel quite...More

Thank HappyBubba
Response from Delilah_Hamid, Guest Relations Manager at Orchard Hotel SingaporeResponded 1 week ago

Dear HappyBubba, Thank you for your fantastic review on the Orchard Hotel, Singapore. We are delighted that you had a memorable stay experience. Your special mention of Ms Yen and her team is much appreciated and, due recognition will be accorded. In the meanwhile, we...More

Reviewed 1 week ago

Very well presented hotel in a great position, with an easy walk to various shopping centres. There is also a supermarket, restaurants and shops in the arcade adjoining the hotel. Stayed in one of their signature rooms which was modern, very clean and impeccably maintained....More

Thank Trevor F
Response from Delilah_Hamid, Guest Relations Manager at Orchard Hotel SingaporeResponded 1 week ago

Dear Trevor F, Your raving review on the Orchard Hotel is very much appreciated. We are delighted to read your positive feedback on your stay experience. It is our pleasure that you had enjoyed our location, facilities and services. We thank you for your kind...More

Reviewed 1 week ago via mobile

The hotel has a great location as everything seems to within walking distance of it. Most important to me, their front desk gave my aunt and sister a room with separate tub and shower area (easier access for elderlies) without being asked. Check in and...More

Thank carlo c
Response from Delilah_Hamid, Guest Relations Manager at Orchard Hotel SingaporeResponded 1 week ago

Dear carlo c, Thank you for your fabulous rating, following your recent stay at the Orchard Hotel, Singapore. We are delighted that you had liked our location. Importantly, that we were able to ensure your aunt and sister of a comfortable stay experience. It will...More

Reviewed 1 week ago via mobile

Great location, few minutes walk to Orchard MTR and nice hotel room. Staff at the concierge need to be more attentive. I checked out early in the morning. It was a quiet morning at 7.15am. Sadly no one offer to help me to get a...More

Thank Yee Ling C
Response from Delilah_Hamid, Guest Relations Manager at Orchard Hotel SingaporeResponded 1 week ago

Dear Yee Ling C, Thank you for your feedback, following your recent stay at the Orchard Hotel, Singapore. We are sorry that your experience, after your check out, was rather dissatisfactory. Please be assured that this does not reflect on our usual service standard. It...More

Reviewed 1 week ago via mobile

My stay at Orchard Hotel, Singapore was best i could imagine. Located at an excellent location in the downtown area. Walk away to major branded stores and MRT. Very cooperative staff members ready to help u out. A special mention for Ms Chooi Yen at...More

Thank sgupta58
Response from Delilah_Hamid, Guest Relations Manager at Orchard Hotel SingaporeResponded 1 week ago

Dear sgupta58, Thank you for your fantastic review rating on the Orchard Hotel Singapore. We are very glad to receive your favourable feedback on your stay experience. Your gracious compliment for Ms Chooi Yen is much appreciated, and due recognition will be accorded. In the...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$138 - US$257 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#24 Romantic Hotel in Singapore
#31 Business Hotel in Singapore
#39 Family Hotel in Singapore
#80 Luxury Hotel in Singapore
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$138 - US$257 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#24 Romantic Hotel in Singapore
#31 Business Hotel in Singapore
#39 Family Hotel in Singapore
#80 Luxury Hotel in Singapore
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (1391)
Room & Suite (974)
Dining (208)
Pool & Beach (72)
Amenities (83)
Business Centre & Event Rooms (7)
Family and Play Areas (2)
Nearby
Orchard Road
Shopping is a national pastime for Singaporeans, and
after a visit to Orchard Road it’s easy to see why.
This seemingly endless boulevard boasts a dizzying
selection of shopping centres. From bargain basement
foragers to designer label big-spenders, there is
something for everyone. For those just browsing, there
are countless restaurants, food courts, and cinemas,
as well as the odd street entertainer to keep you
...More
Questions & Answers
Ask a question
Darkwaterwillow
11 June 2018|
AnswerShow all 5 answers
Response from Delilah_Hamid | Property representative |
Dear Dearwaterwillow, Thank you for your query. Please be informed that children are allowed in the Premier Club Lounge for breakfast and afternoon tea. However, they will not be allowed in during the evening cocktails... More
1
Vote
Sh33z
9 June 2018|
AnswerShow all 11 answers
Response from myassessment | Reviewed this property |
In my review I stated that the hotel reception seemed to be neither friendly or very efficient so I wouldn't hold out much hope of an early reply. The hotel is very well situated and Singapore is a lovely city so I hope you... More
2
Votes
Urbn_Traveller
4 June 2018|
AnswerShow all 2 answers
Response from JudyJ J | Reviewed this property |
Yes.. It will definitely be a larger room. We stayed in a premier room with our 6 year old, room was spacious and the king size double bed was comfortable!
1
Vote
Room Tips
"Request non-smoking."
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"Request a room on a high floor"
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"Definitely book a signiture Roome"
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"Signature Suite-Charm Green Colour rooms are more attractive"
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