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Orchard Hotel Singapore

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#64 of 308 Hotels in Singapore
Certificate of Excellence
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1 room 2 adults 0 children
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3,075 Reviews from our TripAdvisor Community

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Showing 2,642: English reviews
cape town
Reviewed 6 days ago NEW

My wife and i were meeting our cruise ship in Singapore, and decided to arrive a day early so we could visit Universal Studios. The catch was we landed in Singapore at 6.15am and were being collected from the hotel, to be taken to Universal Studios at 8.30 am, and after 15hours of traveling we needed to freshen up. The...

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Helpful?
Thank stephen m
Delilah_Hamid, Guest Relations Manager at Orchard Hotel Singapore, responded to this review

Dear stephen m, Thank you for the excellent feedback on your recent stay with The Orchard Hotel Singapore. We were particularly pleased to read that you found the service from our staff to be accommodating. It is always nice to know that we are getting right and we appreciate your taking the time to let us know. Meanwhile, we shall...

Perth, Australia
Reviewed 6 days ago NEW

Very good hotel. Very neat and clean. May have age but great location and wonderful service. Economically priced. Transport services directly outside. Minimal noise from traffic. Meals have a great selection and cater for all tastes.

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Helpful?
Thank 382wayneo382
Delilah_Hamid, Guest Relations Manager at Orchard Hotel Singapore, responded to this review

Dear 382wayneo382, Thank you for taking time to give us an excellent feedback on your recent stay with The Orchard Hotel Singapore. We are glad to hear that you had liked our location and found the service from our employees to be wonderful as that is absolutely the way we would like our guests to feel when they are staying...

Port Louis
Reviewed 1 week ago NEW

We were in family in Orchard Hotel for the 3rd time- It was really nice to be back there- with wonderful decoration and as usual location excellent. we have four excellent nights there and staff were very helpful- Will come back again

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Helpful?
Thank 191kum111
Delilah_Hamid, Guest Relations Manager at Orchard Hotel Singapore, responded to this review

Dear 191kum111, Thank you very mcuh for your loyalty and we are honor to have a guest like you. We are extremely delighted that you have enjoyed our location and been satisfied our service. Meanwhile, we shall all look forward to welcome you and your family again, in not too distant future. Warm Regards Delilah Hamid Guest Experience Manager

Reviewed 1 week ago

good location, 10mins walk to Orchard MRT station. If you like to have happy hour at night, probably this hotel is a great place for you. A iris pub just 5min walk with good food and nice staff. hard rock cafe just near by. please pre-book taxi if you need to transfer to airport. or else, its going to be...

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Helpful?
Thank Ching teng L
Delilah_Hamid, Guest Relations Manager at Orchard Hotel Singapore, responded to this review

Dear Ching teng L, Thank you very much for your excellent review rating on Orchard Hotel Singapore. We are pleased to hear that you had liked our location. We sincerely apologize that you had to encounter the peak time of taxi waiting and hope that the shortcomings you have kindly brought up will not preclude you from future visit to...

Alexandria, Virginia
Reviewed 1 week ago via mobile

A very nice hotel in a very good location at the end of Orchard street. Close to metro, high end shops and everything else on Orchard street. I don't know how long it takes, but even the City bus to the airport stop right around the corner for those traveling light. Very professional staff. I have a very relaxing 2...

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Helpful?
Thank Potomac2015
Delilah_Hamid, Guest Relations Manager at Orchard Hotel Singapore, responded to this review

Dear Potomac2015, We are extremely delighted that you have enjoyed your time with us and that our services have created an experience that is meaningful and memorable. Meanwhile, we shall all look forward to welcome you again, in not too distant future. Warm Regards Delilah Hamid Guest Experience Manager

Tangerang, Indonesia
Reviewed 1 week ago

This is old hotel but still keep cleanliness and good services. Delicious breakfast with various menu. Malay, and of course western. Small bathroom, medium room, you got 2 bottle mineral water for free, free Wifi.Easy to get Taxi from this hotel. Near Orchard road.

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Helpful?
Thank Agungsbatu
Delilah_Hamid, Guest Relations Manager at Orchard Hotel Singapore, responded to this review

Dear Agungsbatu, Thank you very much indeed for taking the time to reviw about your recent stay with us. Whilst We are please to hear that you enjoyed your stay and that the location and services of the hotel lived up to your expectation. We hope to serve you again in the near future. Warm Regards Delilah Hamid Guest Experience...

Liverpool, United Kingdom
Reviewed 1 week ago

A fantastic hotel. Clean Friendly, close to Shops and restaurants. The staff on every level were friendly and helpful. The hotel has a link to a shopping mall with coffee bars / pubs and even a supermarket for those forgotten essentials. We only had 2 days here in transit between destinations but will be returning for a longer stay. As...

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Helpful?
Thank Angela B
Delilah_Hamid, Guest Relations Manager at Orchard Hotel Singapore, responded to this review

Dear Angela B, Thank you for your excellent review rating on the Orchard Hotel Singapore. We are indeed delighted that you had enjoyed our location and services. In the meanwhile, we shall all look forward to welcome you again in the near future. Warm Regards Delilah Hamid Guest Experience Manager

Malta
Reviewed 1 week ago via mobile

The hotel is located in the very begging of orchard road where you can find almost every brand for your shopping. The hotel itself isn't new and we found rooms isn't clean enough. Breakfast is good and variety of food is ok

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Helpful?
Thank Ulaks
Brighton, United Kingdom
Reviewed 1 week ago via mobile

The hotel took my breathe away when we arrived for our 2 night stay en route from Australia back to the UK. We'd stayed in Singapore in 2012, near Merlion Park. Orchard Hotel, on Orchard Road had all the luxuries we hadn't expected, including a free to use Handy phone! Our Deluxe room was comfortable and roomy with TV, tea/coffee,...

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Helpful?
3Thank Heather H
Delilah_Hamid, Guest Relations Manager at Orchard Hotel Singapore, responded to this review

Dear Heather H, Thank you for your excellent review rating on the Orchard Hotel Singapore. We are delighted that you have liked our location, facilities and amenities such as handy phone. Meanwhile, we shall all look forward to welcome you again, in not too distant future. Warm Regards Delilah Hamid Guest Experience Manager

San Francisco, California
Reviewed 1 week ago via mobile

Currently staying at orchard hotel in room 1308. Bed looks good and comfy although the room is outdated. I guess there's 2 sides to this building. They gave me a room on the old side. Apart from outdated room, everything else looks good.

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Helpful?
Thank Sachin_Prasad
Delilah_Hamid, Guest Relations Manager at Orchard Hotel Singapore, responded to this review

Dear Sachin_Prasad Thank you for your time to give us feedback on The TripAdvisor. You may like to know that we are currently evaluating a refurbishment for our rooms. Meanwhile, it will be our pleasure to look forward to more opportunities to welcome you again, to The Orchard Hotel Singapore. Warm Regards Delilah Hamid Guest Experience Manager

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Staying in Orchard Road

Neighbourhood Profile
Orchard Road
Shopping is a national pastime for Singaporeans, and after a visit to Orchard Road it’s easy to see why. This seemingly endless boulevard boasts a dizzying selection of shopping centres. From bargain basement foragers to designer label big-spenders, there is something for everyone. For those just browsing, there are countless restaurants, food courts, and cinemas, as well as the odd street entertainer to keep you amused. Most of the malls are connected by underground walkways, offering a break from the sun on a hot day. Bring a credit card and some comfortable shoes, and plunge into the excitement.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Orchard Cafe
Orchard Cafe
Cuisines: Chinese, Asian, Singaporean
Hua Ting Chinese Restaurant
Hua Ting Chinese Restaurant
Cuisines: Chinese, Asian
Noodles
Noodles
Cuisines: Asian, Singaporean
No photo provided
Intermezzo Bar
Cuisines: Italian
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Style meets substance in the heart of Orchard Road - Singapore's premier shopping and entertainment district. Our award-winning city hotel offers 656 rooms and suites. Trendy and handy design elements exist in every room, crafted to suit your every need. It is the ideal escape for work, rest, and play. ... more   less 

Additional Information about Orchard Hotel Singapore

Address: 442 Orchard Road, Singapore 238879, Singapore
Region: Singapore > Singapore > Orchard Road
Price Range: RM564 - RM1,051 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Orchard Hotel Singapore 4.5*
Number of rooms: 656
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Agoda, Travelocity and Booking.com so you can book your Orchard Hotel Singapore reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Singapore Orchard Hotel
Orchard Hotel Singapore
Hotel Style:
#25 Romantic Hotel in Singapore
#32 Business Hotel in Singapore
#47 Family Hotel in Singapore
#58 Luxury Hotel in Singapore
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Questions & Answers

Here's what travellers have asked, with answers from Orchard Hotel Singapore staff and other travellers.
67 questions
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6 months ago

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Questions? Get answers from Orchard Hotel Singapore staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Excellent , maybe outside windows could be cleaner .”
 of 5 bubbles rodwillis, 21 Jan 2017 | Read review
“Any room, especially the refurbished ones.”
 of 5 bubbles 2015Ramani, 21 Jan 2017 | Read review
“Room was perfect,comfortable bed and large bathroom with separate shower and bathtub.Always cleaned and we enjoyed our stay very much!”
 of 5 bubbles , 20 Jan 2017 | Read review
“As always. Try with views.”
 of 5 bubbles 382wayneo382, 17 Jan 2017 | Read review
“higher floor”
 of 5 bubbles chingtengl, 16 Jan 2017 | Read review
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