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Orchard Hotel Singapore

Booking.comUS$119*
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#68 of 308 Hotels in Singapore
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Orchard Hotel Singapore
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3,328 Reviews from our TripAdvisor Community

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Showing 2,869: English reviews
Leeds, United Kingdom
Reviewed 31 December 2015

Beautiful hotel in ideal tourist location near shops and MRT station. We had a major problem and had to contact England. Reception and management staff helped us out with numerous phone calls and support to successfully resolve the issue at no extra cost. It was our 40th wedding anniversary so we're given a free upgrade to a nicer room with...

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Helpful?
Thank David H
Delilah_Hamid, Manager at Orchard Hotel Singapore, responded to this review

Dear David H, Thank you for your wonderful review of The Orchard Hotel. It is our privilege that you had chosen to spend your 40th Anniversary with us. And, we are very glad that we were able to assist in time of a major problem. Nevertheless, your excellent feedback is indeed very rewarding and motivating for our Team. We will...

Leigh-on Sea, United Kingdom
Reviewed 29 December 2015

Located just off Orchard Road, shopping and tourist spots very handy. The Hop on hop off bus also stops 2 mins away. Service is efficient and staff friendly. The upgraded lounge facilities well worth the added cost as includes breakfast, afternoon tea and canapés and wine etc plus wi fi and 2 pieces of laundry a day. Rooms a little...

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Helpful?
Thank Leighites
Delilah_Hamid, Manager at Orchard Hotel Singapore, responded to this review

Dear Leighites, Thank you for sharing your wonderful stay experience with us on TripAdvisor. We are delighted to know that you have enjoyed our perfect location, Premier Club facilities and our genuinely kind service. It is a great pleasure having you stay with us and we look forward to welcoming you back. Warm regards, Delilah Hamid Guest Experience Manager

Blackpool, United Kingdom
Reviewed 29 December 2015

Nothing is too much trouble at this hotel which is situated in a very convenient location for all local restaurants and bars and shops of course which are fabulous. Room is very nice with a wonderful bed so comfortable and the shower is a power shower that is excellent. We are now looking forward to coming back for two nights...

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Helpful?
Thank Lynn C
Delilah_Hamid, Manager at Orchard Hotel Singapore, responded to this review

Dear LYNN C, Dear diemphoto, Thank you for taking the time to write such wonderful review about your recent stay with us. We are very delighted to know that you have enjoyed your stay and that our convenient location, comfortable rooms and baths made a great impact to make it even more memorable. Rest assured that your next reservation will...

Athens
Reviewed 29 December 2015

One more business hotel but there is a twist to this one, the staff are amazing!The rooms are excellent and in line with the 5 star business hotel style one finds all over the world.The exact same room layout has been witnessed by me from Dubai to Spore and it works great. Ambient lighting and all the amenities one needs....

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Helpful?
Thank Rescue1A
Delilah_Hamid, Manager at Orchard Hotel Singapore, responded to this review

Dear diemphoto, We sincerely appreciate the time you took to pen such remarkable review about Orchard Hotel Singapore! It is indeed rewarding to know that our team did a great job on exceeding your expectations and we afford you our sincere gratitude for giving strong recommendations to fellow patrons of TripAdvisor. Your kind recognition is a great source of motivation...

Cupar, United Kingdom
Reviewed 28 December 2015

We stayed here before and after a cruise around Asia, excellent spot to stay for the shopping area, some amazing malls close by. We had an upgrade on both nights to a deluxe room on the 10th floor, large, comfortable and peaceful, it was a special occasion for my wife, very grateful to the hotel. Staff all very friendly and...

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Helpful?
Thank Stephen W
Delilah_Hamid, Manager at Orchard Hotel Singapore, responded to this review

Dear Stephen W, Thank you for your raving review of The Orchard Hotel, Singapore. It is indeed our privilege that you have chosen our hotel for a pre and post cruise stay. Your kind recommendation is very much appreciated. In the meantime, we shall hope for another opportunity to serve, if your travels bring you to Singapore again. Warm Regards...

Reviewed 28 December 2015

The Orchard hotel at Singapore was excellent one, the moment we entered a pleasant aroma breeze welcomes.. the longue was good but not the staff in the reception. They think that we are unwanted guests( my feeling when I ached in at around 0030 to 0100 , the reception was horrible) . But the hotel ambience is perfectly alright, close...

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Helpful?
Thank RajaRamaMohanRoy
Delilah_Hamid, Manager at Orchard Hotel Singapore, responded to this review

Dear RajaRamaMohanRoy, Thank you for your kind review on the TripAdvisor. We are glad that you had an enjoyable stay and that you liked the ambience. Your comments on the Reception staff have been noted and shared with the Manager concerned for improvement. Meanwhile, we hope you will indulge us with another opportunity to serve you again. Warm Regards Delilah...

Singapore River, Singapore
Reviewed 28 December 2015

stayed at the signature club room but it was nothing signature. the hotel did a great write up about the room but not as fantastic as what was being written in their website. The condition of the bathroom could be better. The bed and pillows were good. Like the complimentary fruits in the room and the Christmas gift was a...

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Helpful?
Thank Jonthlee68
Delilah_Hamid, Manager at Orchard Hotel Singapore, responded to this review

Dear Jonthlee68, Thank you for your review on the Orchard Hotel. We are sorry that our Signature room did not meet with your expectation. We are currently in the evaluation process to refurbish our rooms. On a separate note, we are glad that you had enjoyed the comfort of the bed and pillows as well as the amenities. With regards...

Singapore
Reviewed 27 December 2015 via mobile

Checked into a club signature suite on the 4th December for my wedding anniv and was completely overwhelmed by the hotel's customer service. On our visit, they gave us a complimentary red wine + basket of fruits and a nice choco mousse cake as a wedding anniv gift. Very nice personal touch. The suite is opulently done up. Washroom is...

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Helpful?
Thank jeowjamin
Delilah_Hamid, Manager at Orchard Hotel Singapore, responded to this review

Dear jeowjamin, Your excellent review on the TripAdvisor is greatly appreciated. Your kind compliments for our facilities, services and Team are rewarding and motivating and, we will share them with all concerned. In the meantime, we will hope for more opportunities to serve you again. Warm Regards Delilah Hamid Guest Experience Manager

Perth
Reviewed 27 December 2015 via mobile

An absolute star. From location, to ambience to service, every thing is top quality. We visited to celebrate our wedding anniversary and took children with us. At the time of check-in, there was a heart shaped anniversary cake with a card wishing us happy anniversary. The cake was quite delicious and there were other surprises as well, like a beautiful...

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Helpful?
Thank Zaib-Naeem
Delilah_Hamid, Manager at Orchard Hotel Singapore, responded to this review

Dear Zaib-Naeem, Thank you for sharing your stay experience on the TripAdvisor. It is our pleasure to make you and your family feel special. It is one of our goals to make every guest feel special. In the meantime, we will certainly look forward to welcome you again, in the near future. Warm Regards Delilah Hamid Guest Experience Manager

Great Malvern, United Kingdom
Reviewed 25 December 2015

Stayed for a couple of nights prior to a cruise. Nice hotel in a good location at the top end of Orchard Street, the main shopping street. Good comfortable room, well serviced and comfortable bed. Friendly helpful staff. Didn't get time to use the pool which was a shame, and we ate all our meals out. Worth the walk through...

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Helpful?
Thank Keith G
Delilah_Hamid, Manager at Orchard Hotel Singapore, responded to this review

Dear Keith G, Thank you for your excellent review of the Orchard Hotel, Singapore. We are indeed glad to hear you had enjoyed our location, facilities and services. We will certainly look forward to welcoming you again, in the near future. Warm Regards Delilah Hamid Guest Experience Manager

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11/06/2017 12/06/2017
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Staying in Orchard Road

Neighbourhood Profile
Orchard Road
Shopping is a national pastime for Singaporeans, and after a visit to Orchard Road it’s easy to see why. This seemingly endless boulevard boasts a dizzying selection of shopping centres. From bargain basement foragers to designer label big-spenders, there is something for everyone. For those just browsing, there are countless restaurants, food courts, and cinemas, as well as the odd street entertainer to keep you amused. Most of the malls are connected by underground walkways, offering a break from the sun on a hot day. Bring a credit card and some comfortable shoes, and plunge into the excitement.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Orchard Cafe
Orchard Cafe
Cuisines: Asian, Chinese, Singaporean
Hua Ting Chinese Restaurant
Hua Ting Chinese Restaurant
Cuisines: Chinese, Asian
Noodles
Noodles
Cuisines: Asian, Singaporean
Hua Ting Steamboat
Hua Ting Steamboat
Cuisines: Chinese
No photo provided
Intermezzo Bar
Cuisines: Italian
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Style meets substance in the heart of Orchard Road - Singapore's premier shopping and entertainment district. Our award-winning city hotel offers 656 rooms and suites. Trendy and handy design elements exist in every room, crafted to suit your every need. It is the ideal escape for work, rest, and play. ... more   less 

Additional Information about Orchard Hotel Singapore

Address: 442 Orchard Road, Singapore 238879, Singapore
Region: Singapore > Singapore > Orchard Road
Price Range: RM534 - RM1,007 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Orchard Hotel Singapore 4.5*
Number of rooms: 656
Reservation Options:
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Also Known As:
Singapore Orchard Hotel
Orchard Hotel Singapore
Hotel Style:
#25 Romantic Hotel in Singapore
#32 Business Hotel in Singapore
#47 Family Hotel in Singapore
#62 Luxury Hotel in Singapore
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Questions & Answers

Here's what travellers have asked, with answers from Orchard Hotel Singapore staff and other travellers.
87 questions
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Questions? Get answers from Orchard Hotel Singapore staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Priemer club room if one can afford”
saxenar2013, 23 May 2017 | Read review
“the hotel is located in a quite area so no noise.”
207hansj, 23 May 2017 | Read review
“The wing that has the elevators BEHIND the reception are cooler and prettier! A modern peranakan/asian feel.”
KMeowington, 21 May 2017 | Read review
“Level 18 has a great view in the orchard wing. If you want some snacks go to the library.”
kurot2015, 17 May 2017 | Read review
“Higher floor”
gugs2013, 17 May 2017 | Read review
5 of 5
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US$119* /night
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*Disclaimer
Prices are for 1 room, 2 adults
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