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Robertson Quay Hotel

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810 Reviews from our TripAdvisor Community

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Showing 668: English reviews
Reviewed 27 April 2014

Stayed in April 2014. Was a vacation with family and friends. Location is about 30 mins from airport during peak hours. Nearest MRT is Clarke Quay which is about 12-15 mins walking. But the walk is not boring as its entirely along the river. Its very close to pubs, restaurants and is basically in the midst of a happening location....

Thank MAB-India
Reviewed 23 April 2014

I very seldom leave bad reviews on here but I felt I didn't want anyone else to suffer the sheer terribleness (is that a word?) of this hotel. A group of us stayed here in 5 separate rooms. One of our group nearly ended up in tears at the state of her room and the reception staff just shrugged when...

2Thank xraybloke
Airlie Beach, Australia
Reviewed 14 April 2014 via mobile

Stayed for 6 nights in an single room at 3rd floor. View out of window shows staff floor, no daylight at all. Room is tiny, just not enough place to move. Bathroom-okay. W-lan-POOR. Breakfast-okay, just toast,eggs, sausage,rice. Definitely NOT worth the money.

1Thank totobias
Reviewed 13 April 2014

Positives. - once we obtained deluxe room we booked, then room was good size for Singapore small rooms, ( do NOT book standard room unless 1 person) -good breakfast ( eggs tasteless), - good wifi, - rather close 10 minute walk to hop on, hop off bus service - Staff 'Bonny' was helpful. negatives. we booked deluxe room - given...

Thank Janellesteve
Reviewed 11 April 2014

I was manhandled by a male staff member for trying to get back into room the take photos of mould in shower. Stench from room next door has left me with an infection as I'm asthmatic and were inky in room for say 10-15 min. Filthy, unhealthy and abusive staff!!! Never stay here!!! Traumatic experience for me and my 2...

3Thank Excited2
Wroxall, United Kingdom
Reviewed 10 April 2014

We waited over an hour and a half to check in, mainly due to the fact other guests were complaining about their rooms. Our allotted room was given to them and we ended up in a tiny, horrible room with an ensuite shower/toilet in the smallest space. Shower was old, not cleaned properly and not enough room to bend down....

1Thank Marie S
Reviewed 2 April 2014

(Don't stay here)'this is very worst hotel in Singapore the staff r very disrespectfull. U have to take all the luggage to ur rooms by itself no staffs helps u. I upgraded my rooms and they charge me 50 $ & give bill of 40 $. Hotel Managers r only making there money. They give rooms to (prostitutions)per hour and...

2Thank 98,703
Wurzburg, Germany
Reviewed 30 March 2014

I booked this hotel for my four day trip to Singapore. What should i say??? - Small room, with dirty carpet. - Old furnitures - Bathroom, that is even more than small - if you open the door you are falling more or less directly into the shower - Serveral hairs on the mattress (!!!) - Breakfast: Toast, eggs, saugages...

1Thank M_F_123_12
Cottesloe, Australia
Reviewed 25 March 2014

So bad So disgraceful so disinterested and in one of the most competitive hospitality places on earth- Just the worst 3 nights- with cigarette smoke coming through the air-conditioner which ran hot and cold - forget the size of the deluxe room -bed jammed up against the wall -Complimentary water forget it- mold decay just mean spirited -Never have the...

3Thank wanderingspoon
London, United Kingdom
Reviewed 21 March 2014

It was a very noisy place. I stayed there only 1 night and not so happy about that, no internet in the rooms, only in the lobby and very unfriendly staff. The staffs they don't care about the guests, I would never come back this hotel again.

1Thank Adam S

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Staying in The Quays

Neighbourhood Profile
The Quays
From Marina Bay, a walk along Singapore River will take you through the three Quays of the city, each offering a very different atmosphere. Boat Quay features historical sites and a buzzing riverfront vibe. Clarke Quay caters to the party crowd, while Robertson Quay appeals to the leisurely wanderer. Weekends at Robertson Quay and Martin Road also give a peek into the lives of expats in Singapore, as the riverfront teems with joggers, dog walkers, and those getting their caffeine fix over brunch or enjoying a burger and a beer. No matter what you’re up for, the three Quays have something to keep you happy, day or night.
Explore this neighbourhood


  • Pool
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Rosso Vino
Rosso Vino
Cuisines: Italian, Pizza, Mediterranean, European
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Laundry Service
  • Multilingual Staff

Additional Information about Robertson Quay Hotel

Address: 15 Merbau Road, Singapore 239032, Singapore
Region: Singapore > Singapore > The Quays
Price Range: RM346 - RM542 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Robertson Quay Hotel 3*
Number of rooms: 150
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Also Known As:
Robertson Quay Singapore
Robertson Quay Hotel Singapore
Hotel Robertson Quay
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Questions & Answers

Here's what travellers have asked, with answers from Robertson Quay Hotel staff and other travellers.
9 questions
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London, United Kingdom

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Questions? Get answers from Robertson Quay Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for riverview room”
ColinX100, 18 Apr 2017 | Read review
“Highest floor had useless wifi reception, especially at night. Long wait for lift.”
chloes579, 12 Apr 2017 | Read review
“Go for a higher room for a better view.”
jakobb291, 12 Mar 2017 | Read review
“May not have much choice other than what the desk allots...”
BabuDaniel, 25 Feb 2017 | Read review
“Don't go here!!!”
RoligDenmark, 22 Feb 2017 | Read review
5 of 5