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Grand Pacific Hotel

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1,107 Reviews from our TripAdvisor Community

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Showing 939: English reviews
Northern Ireland
Reviewed 3 weeks ago via mobile

On check in we informed that we had been upgraded from a deluxe double to a premium room. I would hate to have seen the deluxe room as our premium room was awful. Grubby carpet, mildew in bathroom and room had constantly mouldy smell. It was decorated in a really brown and cream dull colours. The window was really strange....

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1Thank Gemma D
Leeds, United Kingdom
Reviewed 3 weeks ago

Stayed Here for 3 nights on Route to Australia Rooms are OK Very Basic but Clean Very Good Central Location ,The Staff Were amazing Could not do Enough for Us .Food was Very Chinese Based but Good Value for the Money as was the Hotel ..We will Stay Here Again If we Visit Singapore in the Future .

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1Thank Guy B
HGPSingapore, Front Office Manager at Grand Pacific Hotel, responded to this review

Dear Guy B, Greetings from Hotel Grand Pacific Singapore! Thank you for your compliments. We are most delighted that you were impressed with our services, rooms and facilities. Reviews as such are an affirmation for us that guests appreciate the quality of our services and products which we strive to deliver with excellence every day. On behalf of the Management...

Reviewed 3 weeks ago via mobile

Room service food wasn't too bad ! But ends at 10 pm . Hotel rooms are of a good size . Morning Buffet was really gd. Hotel exterior is a little old and tired , but rooms aren't too bad . Walking distance to Bugis street area .

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Thank Aileen F
HGPSingapore, Front Office Manager at Grand Pacific Hotel, responded to this review

Dear Aileen F, Greetings from Hotel Grand Pacific Singapore! Thank you so much for sharing your experience on Tripadvisor. We are glad to know that you are happy with our service and the warm hospitality from the staff. Your kind words have motivated us further to serve you and other guests better. Please visit us again soon and we look...

Exeter, United Kingdom
Reviewed 4 weeks ago

Arrived at this hotel for a three night stay from Australia and looked at several rooms all of which were grubby and had dirty carpets and in need of an urgent refurbishment. Several other fellow guests agreed that the standard was dreadful and would formalise a complaint to the travel agent. The swimming pool area was equally dirty and tired...

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Helpful?
Thank 186254Johnscott
HGPSingapore, Front Office Manager at Grand Pacific Hotel, responded to this review

Dear 186254Johnscott, Greetings from Hotel Grand Pacific Singapore! Thank you for taking the time to express your thoughts and concerns and we would like to apologize for the experience you had in the hotel. Your feedback is very important to us as this will assist us in continually improving the services and facilities we offer to our guests. Your review...

Cardiff, United Kingdom
Reviewed 4 weeks ago

Stayed here for 2 nights post cruise, this hotel was at its hay day probably very luxurious & modern, now it's an older hotel but is still wonderfully charming . Free wi-fi in Reception/Restaurant & all rooms. Breakfast was very varied with everything you could ask for including freshly cooked Waffles, Crossaints, Danish Pastries. The Egg station was also very...

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1Thank meltreat24
HGPSingapore, Front Office Manager at Grand Pacific Hotel, responded to this review

Dear Meltreat24, Greetings from Hotel Grand Pacific Singapore! On behalf of Velu and Christine, thank you for your generous compliments. We are most delighted to know that you found our hotel's location convenient, that you were impressed with our services and most importantly you had an enjoyable stay. Please continue to stay with us whenever you travel to Singapore. We...

Singapore, Singapore
Reviewed 4 weeks ago

Do not go and stay at this hotel We have just visited this hotel for two nights on our way back from Australia for two nights The bedroom was dirty windows carpet and chairs. Swimming pool was clean but surrounding area dirty Restaurant staff were good also receptions This hotel needs updating and is a 2 star not 4 star

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Thank valbakerhighbarn
HGPSingapore, Front Office Manager at Grand Pacific Hotel, responded to this review

Dear Valbakerhighbarn, Greetings from Hotel Grand Pacific Singapore! Thank you for taking the time to express your thoughts and concerns. We would like to apologize for the experience you had in the hotel that did not live up to your expectations. Your comments have been shared with the respective department and we definitely will look into the areas to improve...

Hanoi, Vietnam
Reviewed 4 weeks ago

This hotel is near RMT, behind bus station, 1 km from Clark Quay, 2 km from Orchard road and many famous destination. From here you can take Uber car to many destination with resonable price. Room quite large compare with other hotel in Singapore. Room is clean. Staff is OK. It is my choice when I comeback.

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1Thank duydatvcu
HGPSingapore, Front Office Manager at Grand Pacific Hotel, responded to this review

Dear Duydatvcu, Greetings from Hotel Grand Pacific Singapore! We really appreciate for taking your time to write a great review on your recent visit. It is so pleasing to read that you were impressed with our rooms, facilities and the services provided by hotel. Guest satisfaction is our top most priority and we are elated to hear the hotel staff...

Kathmandu Valley, Nepal
Reviewed 5 weeks ago

everything is go....OD. It is pleasant and enjoyable. The city life is lively and full of light with colours. It is multi cultural and ethnic city full of life from various diversities. So one can enjoy the city however he thinks to enjoy ....

Review collected in partnership with handy
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1Thank motiramph
HGPSingapore, Front Office Manager at Grand Pacific Hotel, responded to this review

Dear Motiramph, Greetings from Hotel Grand Pacific Singapore! Thank you very much for taking the time to write the review. We are delighted that you were impressed with our rooms, location and services. Most importantly, you had a pleasant stay with us at Hotel Grand Pacific. Please visit us again soon and we look forward to creating more memorable experiences...

Kolkata (Calcutta), India
Reviewed 15 February 2017

Very nice hotel; courteous staff, and very good facilities. What impressed me was that they went out of their way to give us an extra bed for our daughter. Food at the buffet breakfast was also quite good (although it used to get a bit crowded, but that's okay).

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1Thank rajiv214
HGPSingapore, Front Office Manager at Grand Pacific Hotel, responded to this review

Dear Rajiv214, Greetings from Hotel Grand Pacific Singapore! Thank you very much for sharing such a lovely comment on Tripadvisor. We are delighted that you enjoyed the stay on your recent visit. Your feedback is essential and valuable as we always look for ways to make every guest experience enjoyable. Your kind words have motivated us further to serve you...

Uk
Reviewed 13 February 2017

brilliant location lovely breakfast.all staff helpful and friendly , especially Christine on reception and all the others . excellent location. near shops , museums, bugis markets etc . will stay again marvelous

Review collected in partnership with handy
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1Thank markgrabham
HGPSingapore, Front Office Manager at Grand Pacific Hotel, responded to this review

Dear markgrabham, Greetings from Hotel Grand Pacific Singapore! Thank you very much for sharing such a lovely comment on Tripadvisor. We are delighted that you enjoyed your stay on your recent visit. Your feedback is essential and valuable as we always looks for ways to make every guest experience enjoyable. Your kind words have motivated us further to serve you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Sun's Cafe
Sun's Cafe
Cuisines: Chinese, Asian, Singaporean, Malaysian, International
Ah Yat Abalone
Ah Yat Abalone
Cuisines: Chinese, Asian
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
Sixteen-story Hotel situated in the heart of business district, shopping & entertainment centre. ... more   less 

Additional Information about Grand Pacific Hotel

Address: 101 Victoria Street Hotel Grand Pacific, Singapore 188018, Singapore (Formerly Allson Hotel Singapore)
Region: Singapore > Singapore
Price Range: RM469 - RM770 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Grand Pacific Hotel 3.5*
Number of rooms: 240
Reservation Options:
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Also Known As:
Allson Hotel Singapore
Singapore Allson Hotel
Allson Singapore
Grand Pacific Hotel Singapore
Hotel Style:
#79 Business Hotel in Singapore
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Questions & Answers

Here's what travellers have asked, with answers from Grand Pacific Hotel staff and other travellers.
21 questions
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Questions? Get answers from Grand Pacific Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“go elsewhere”
 of 5 bubbles 494malcolmg, 21 Mar 2017 | Read review
“We were pleased with room 604”
 of 5 bubbles Paulscan, 16 Mar 2017 | Read review
“stay away from road facing rooms as victoria is a busy street”
 of 5 bubbles Sri63, 4 Mar 2017 | Read review
“all rooms require refurbishment”
 of 5 bubbles 186254Johnscott, 24 Feb 2017 | Read review
“Level 13 had very nice rooms.”
 of 5 bubbles berenicewatersm, 28 Jan 2017 | Read review
5 of 5