Very poor level of service, late room availability, small room, not being able to book any restaurants, spa treatments and and and More a tourist centre than a good hotel And when you try and resolve issues, no one cares
My husband and I stayed at this fabulous hotel for two nights on our way to Vietnam and Cambodia. Our only regret is that we did not stay longer so we will definitely stay here again in the future. The staff are very professional and welcoming and go out of their way to make…
Everything about this hotel is pure elegance from the decor to the way that the staff look after you. Would have loved to stay longer. One tiny thing - could we have cereal at breakfast please? Apart from that, would love to stay again
Mr Lalikumar, one of the staff here, served us really well. He was very polite and patient with all our request. We ordered masala tea and even though it was not in the menu,it was prepared especially for us.
Food was good, and it was filling even though just for afternoon snack. The birthday tea was splendid! Excellent service given by Mr Lalikumar. Very hospitable and made us feel comfortable. Thank you so much, appreciate the kindness rendered by him. On task and also always on…
"quiet rooms are high up and overlooking the river"
"Rooms facing the quay offer nicer views. Some rooms may have no view at all!"
"Request a Marina Bay view as ours was only very limited."
"Our room faced into the atrium lobby room 360, I would have preferred an outside view."
"I did not get to choose my room as I was on a tour, but it was wonderful."