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Hilton Singapore

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#62 of 309 Hotels in Singapore
Certificate of Excellence
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Hilton Singapore
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2,335 Reviews from our TripAdvisor Community

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Showing 1,922: English reviews
Johor Bahru, Malaysia
Level Contributor
218 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 133 helpful votes
Reviewed 23 January 2015

Attended few weddings, but never come across there is a build in video recorder on the ceiling that can project and capture the live scene. Correct me if i'm wrong. Attended a wedding last week. Happen to be at Hilton 24 floor. Upon arrival the pre-function area was very tight with limited space only, yet very hard for people to... More 

Helpful?
Thank Dkny_y2d
HiltonSingapore, General Manager at Hilton Singapore, responded to this review

Dear Dkny_y2d, Thank you for reviewing your recent banquet experience with us, we truly appreciate your generous compliments regarding our facilities, which very much contribute towards adding special touches to any grand occasion, from dinner and dances to weddings. Please be assured that our team members received your kind compliments on their service, especially Maria. We have also noted your... More 

London, United Kingdom
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 22 January 2015

Whenever we either visit or transit Singapore, we stay at Hilton Orchard Road. As always our stays have been excellent with very good service from all staff that we have come in contact with. Even with renovations going on, the hotel is functioning with very little distraction. Happy to recommend.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank AngeloJay
HiltonSingapore, General Manager at Hilton Singapore, responded to this review

Dear AngeloJay, It was a great pleasure to welcome you back to Hilton Singapore. Thank you for letting us know what made your recent stay experience an excellent one. My team members send their warmest regards for your kind compliments and we look forward to welcoming you back for a better and refreshed stay experience once our renovations are completed... More 

Bangkok, Thailand
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 22 January 2015

4 stars instead of 5 as the hotel was under going some renovations in the lobby. This could be an inconvenience if you were depending on the catering in the hotel, but given the hotels excellent location this wasn't a problem. I checked in late and got a standard room, which was reasonably sized and well kitted out. The room... More 

Helpful?
Thank CaelenK
HiltonSingapore, General Manager at Hilton Singapore, responded to this review

Dear CaelenK, Thank you for your kind review from your recent stay at Hilton Singapore. It is a great pleasure to read that my team members highlighted your positive experience with us and that you found our guest rooms to be comfortable. As you may be aware that the Hotel has been upgrading our facilities including the lobby, rooms and... More 

Sydney, Australia
Level Contributor
55 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed 22 January 2015 via mobile

We usually stay at Hiltons and this is a slightly dated one but our rooms were very comfortable. Stayed two nights. Great service, standard exec lounge.....food there was just ok. We could hear some renovations in the early afternoon but were out most of the time. Excellent location for a shopaholic. Great restaurant options near Dempsey Hill. Taxi there to... More 

Helpful?
Thank travelbbug
HiltonSingapore, General Manager at Hilton Singapore, responded to this review

Dear travelbbug, My team and I are delighted that you enjoyed a comfortable experience during your recent stay with us - your positive feedback on our service, location and food is very much appreciated. Thank you for staying with us and we look forward to welcoming you back in the future. Yours sincerely, Peter Webster General Manager More 

Brisbane, Australia
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 22 January 2015

We are members of Hilton Honors. Two days stay at the over the Xmas break and booked in advance in September for executive rooms at a Phenomenal cost. No need to mention cost. (Alamaring compared to Other Hiltons) Did not even have the courtesy to mention that the place is going through extreme renovation. The dining room felt like a... More 

Helpful?
4 Thank Abdul K
HiltonSingapore, General Manager at Hilton Singapore, responded to this review

Dear Abdul K, I deeply regret your less than satisfactory stay with us over the festive season and sincerely apologise that you received no communication on the Hotel's refurbishment programme at the time of your booking. Please allow me to assure you that your loyalty as a Hilton HHonors member is important to us and what you experienced, especially of... More 

Sammamish, Washington
Level Contributor
363 reviews
102 hotel reviews
common_n_hotel_reviews_1bd8 257 helpful votes
Reviewed 20 January 2015

Located at one end of Orchard Road, a few blocks from the Orchard MTR station, it's got a pretty good location. But the hotel is a bit on the old side, and it's not connected underground to the other shopping centers. While it's nice, it's not worth the high costs that's charged here. At check-in, we were told that Club... More 

Helpful?
Thank palladia
HiltonSingapore, General Manager at Hilton Singapore, responded to this review

Dear palladia, Thank you for sharing your recent Hilton Singapore experience, we always appreciate hearing back from our guests. We have been upgrading our facilities, including the lobby, rooms and food and beverage outlets and are looking forward to its completion this coming March. We sincerely regret the inconvenience these works have caused and wish to assure you that we... More 

Raleigh, North Carolina
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 19 January 2015

This hotel was in a great location! Located on the main street (Orchard Street) and walking distance to everything. The hotel was walking distance from amazing shopping, and very close to a variety of food options. I had minimal encounters with staff, but all of the ones I did have were nice. The rooms were nice and clean, nothing extradorinaiy... More 

Helpful?
Thank Kaitlyn P
HiltonSingapore, Front Office Manager at Hilton Singapore, responded to this review

Dear Kaitlyn P, Thank you for your kind review of your recent Hilton Singapore experience, we are delighted that you enjoyed our prime Orchard Road location and felt at home with us during your stay. It is my pleasure to know that you enjoyed staying in our rooms and my team's warm hospitality highlighted your stay with us. We look... More 

London, United Kingdom
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 19 January 2015

Having stayed in many Hilton hotels I was very disappointed that when I booked I was not told about the refurbishment taking place - which adversely affected my stay - no bar, makeshift dining room for breakfast. Had I have been told I would have stayed elsewhere - staff were apologetic and polite but I feel that I should have... More 

Helpful?
Thank Hailmary56
HiltonSingapore, General Manager at Hilton Singapore, responded to this review

Dear Hailmary56, My team and I sincerely apologise that you received no communication on the Hotel's refurbishment programme at the time of your booking. We have been upgrading our facilities, including the lobby, rooms and food and beverage outlets and are looking forward to their completion this coming March. In the meantime, my team is doing their utmost to ensure... More 

Bangkok, Thailand
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 17 January 2015

We have visited Singapore again and we were excited about the changes of this vibrant city since our last visit. We stayed at the Hilton, very central situated just steps away from countless shopping malls and the Orchard MRT Station. Our executive room on the 21th floor was quiet and offered a nice view of the city skyline. Breakfast, afternoon... More 

Helpful?
2 Thank klaus b
HiltonSingapore, General Manager at Hilton Singapore, responded to this review

Dear klaus b, My team and I are truly heartened to receive your generous review of Hilton Singapore, we are delighted that your experience with us contributed well towards your enjoyable holiday in Singapore. Thank you for all your positive feedback on your stay, from your guest room to the Executive Lounge offerings and especially our rooftop Italian restaurant, Il... More 

qatar
Level Contributor
86 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 16 January 2015 via mobile

The hotel have a good location in Orchard Road, within walking distance of many of shopping centers, restaurants and almost 4km to the Botanic Garden. The hotel requires a good renovation, there are limited diner option inside the hotel. The staff was very friendly and helpful. I will not choose again this hotel while in Singapore.

Helpful?
Thank gabitul
HiltonSingapore, General Manager at Hilton Singapore, responded to this review

Dear gabitul, Thank you for reviewing your recent stay with us, we appreciate your feedback and insights. We are delighted that you enjoyed our prime location on Orchard Road, as well as our service. With regard to the limited dining options available, you may be aware that we are currently renovating our food and beverage outlets, which are scheduled for... More 

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Staying in Orchard Road

Neighbourhood Profile
Orchard Road
Shopping is a national pastime for Singaporeans, and after a visit to Orchard Road it’s easy to see why. This seemingly endless boulevard boasts a dizzying selection of shopping centres. From bargain basement foragers to designer label big-spenders, there is something for everyone. For those just browsing, there are countless restaurants, food courts, and cinemas, as well as the odd street entertainer to keep you amused. Most of the malls are connected by underground walkways, offering a break from the sun on a hot day. Bring a credit card and some comfortable shoes, and plunge into the excitement.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
il Cielo
il Cielo
Cuisines: Italian, European
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Dry Cleaning
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Situated in the heart of Orchard Road, Singapore's popular entertainment and shopping district, Hilton Singapore is close to both ION Orchard and Takashimaya shopping centers. This award-winning Singapore hotel is a convenient 20-minute drive from Singapore Changi International Airport and close to Singapore's popular attractions. Try the Opus Bar & Grill's prime-cuts that are dry aged in-house for 14 to 36 days and grilled over an open-flame charcoal grill, or sip on a cocktail inspired by Asian food at the bar. For authentic Italian cuisine, il Cielo is known for its high culinary standards using organic produce. Perched on the 24th floor of the hotel, the Sky Bar is the perfect oasis to relax over drinks while taking in sunset views of the city. Revitalize with an organic juice and healthy lunch from the Glow Juice Bar and Cafe. For the sweet-toothed ones, the D9 Cakery offers an impressive six-meter showcase of delicious cakes, pastries and more. Enjoy shopping in luxury boutiques without leaving the hotel in the Shopping Gallery. Stay active during your stay at this Singapore hotel. Swim laps in the rooftop pool, work out in the fully equipped fitness center or indulge in rejuvenating beauty treatments. Make business easy at the Hilton Singapore hotel. Stay connected with colleagues and catch up with work with contemporary business amenities and secretarial services. Hold business meetings or conferences in our versatile meeting rooms accommodating 18-550 guests. ... more   less 

Additional Information about Hilton Singapore

Address: 581 Orchard Road Hilton International Singapore, Singapore 238883, Singapore
Region: Singapore > Singapore > Orchard Road
Price Range: RM796 - RM1,565 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hilton Singapore 4.5*
Number of rooms: 421
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Hilton EMEA, Orbitz, Priceline, Travelocity, Odigeo and Agoda so you can book your Hilton Singapore reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Singapore Hotel Singapore
Hilton International Singapore
Singapore Hilton International
Hotel Style:
#27 Spa Hotel in Singapore
#33 Business Hotel in Singapore
#39 Romantic Hotel in Singapore
#43 Family Hotel in Singapore
#57 Luxury Hotel in Singapore
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Singapore staff and other travellers.
15 questions
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Kuala Lumpur, Malaysia
Boca Raton, Florida
2 months ago
Colombo
2 months ago
8 months ago

See all questions (15)

Questions? Get answers from Hilton Singapore staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room that does not face Orchard Road. It will be quieter.”
 of 5 bubbles paulfb2013, 30 Nov 2016 | Read review
“Request for a room facing the back of the hotel , away from the main road if one wants a more quiet room.”
 of 5 bubbles Charles_Phua, 13 Nov 2016 | Read review
“Rooms away from the elevator are quiet.”
 of 5 bubbles RussS225, 12 Nov 2016 | Read review
“Highest Floor”
 of 5 bubbles W0rldTravelAdvis0r, 10 Nov 2016 | Read review
“Get a refurbished room and opt for back side for a quieter room.”
 of 5 bubbles Taasit, 6 Nov 2016 | Read review
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