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Hilton Singapore

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#60 of 308 Hotels in Singapore
Certificate of Excellence
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Hilton Singapore
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2,407 Reviews from our TripAdvisor Community

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Showing 1,988: English reviews
Jakarta
Reviewed 15 April 2015

My family and I stayed for the New Year's Eve. The downside was there were no new year's celebration whatsoever held on the hotel. Just dinner at the restaurant. The room was nice, and the location was very near good restaurants and shopping mall.

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Helpful?
1Thank tessahanindya
HiltonSingapore, General Manager at Hilton Singapore, responded to this review

Dear tessahanindya, Thank you for spending the New Year with us, it was our pleasure to have you and your family with us. Each year, we offer festive room packages to our guests and special Christmas and New Year menus and buffet spreads in our restaurants. However, we were unable to have a celebration on last New Year's Eve as...

Ball Ground, Georgia
Reviewed 15 April 2015 via mobile

The staff is very friendly. The rooms are clean but dated. Rooms on the Orchard Rd side are very noisy from traffic and airplane take offs. Very convenient location with many great places to eat and shopping. The breakfast buffet is above average. I would recommend this hotel

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Helpful?
1Thank Mack M
HiltonSingapore, General Manager at Hilton Singapore, responded to this review

Dear Mack M, Thank you for your kind review and recommendation of Hilton Singapore, we appreciate your feedback and insights. I am very pleased to read your praise of my team members and our breakfast buffet spread, which highlighted your stay experience. With regard to our guest rooms, they are currently being upgraded in phases, with one floor recently completed....

Sydney, New South Wales, Australia
Reviewed 12 April 2015 via mobile

This hotel is normal for me no wow about it. The staff were really nice to me. Love the spa as usuall. I hope that they improve the quality of the rooms and cleanness. I wouldnt come again.they need to fix some things as well.

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Helpful?
1Thank Daniel B
HiltonSingapore, General Manager at Hilton Singapore, responded to this review

Dear Daniel B, Thank you for sharing your insights from your recent visit to Hilton Singapore, we appreciate receiving all feedback from our guests. Whilst we are pleased that your were happy with our service and spa, it is disappointing that our guest room fell below your expectations. Currently, our rooms are being upgraded in phases and we have just...

Amherst, New Hampshire
Reviewed 12 April 2015

I have been traveling to Singapore for business for over 20 yrs and the Hilton Singapore has always been my preferred port of call. Unfortunately, several recent changes have convinced me of the need to move to another port of call. The removal of a business center where one can sit in solitude to make last minute presentation changes, print...

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Helpful?
2Thank temery_1889
HiltonSingapore, General Manager at Hilton Singapore, responded to this review

Dear temery_1889, I am very sorry to read of your recent disappointing experience with us and wish to assure you that your regular patronage continues to be of much value to us. As you know, we carried out an extensive refurbishment programme of our rooms and facilities all of last year, with some works still being carried out during the...

Lagos, Nigeria
Reviewed 11 April 2015

The Singapore Hilton is a very good Hotel, centrally situated in the heart of Singapore. The Hotel staff are very friendly and the service is very professional. I will sure like to return with my family for a good time-out at this Hotel and this City

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Ademola O
HiltonSingapore, General Manager at Hilton Singapore, responded to this review

Dear Ademola O, Thank you for your kind review of Hilton Singapore, it is always a pleasure when our guests enjoy their experiences with us. We are delighted that you will bring your family for a getaway - it would be our pleasure to have you all with us in the near future. Yours sincerely, Peter Webster General Manager

Bangkok, Thailand
Reviewed 10 April 2015

Everything is perfect. Only umbrellas are missing at the pool... I needed to go to the Thai Embassy, which is just across the street. Perfect location though. Now my appraisal is ready and I have to complete the 200 characters required.....thats annoying....room for improvement at Trip Advisor here... :)

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Markus J
HiltonSingapore, General Manager at Hilton Singapore, responded to this review

Dear Markus J, It gives us great pleasure to learn that everything was perfect on your recent stay with us! We are glad that you enjoyed your Hilton Singapore experience and hope to see you again in the near future. Yours sincerely, Peter Webster General Manager

Sydney, Australia
Reviewed 10 April 2015

Yes it is a bit tired but the service is excellent and the hotel has everything you can want. The staff at this hotel are welcoming and nothing is too much trouble. Rooms are spacious and are well appointed with everything you would expect. Obviously, one of the great things about this hotel is the location on Orchard Road -...

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Helpful?
Thank Andrew D
HiltonSingapore, General Manager at Hilton Singapore, responded to this review

Dear Andrew D, We are honoured to be your preferred hotel in Singapore, thank you for your generous review. I am particularly delighted to read that my team members took great care of you during your stay and that they highlighted your overall experience with us. We appreciate your positive feedback and are looking forward to your next stay! Yours...

Baar, Switzerland
Reviewed 10 April 2015

Stayed here as I am a Hhonors member and also like this part of town being next to Scotts Road (Shaw Tower and Ion). The check in was very swift and the receptionist upgraded me to a deluxe room on the 15th floor. Room was decorated well and spacious, albeit a bit 'bare'. My rate came with a breakfast and...

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Helpful?
Thank Alexjoey
HiltonSingapore, General Manager at Hilton Singapore, responded to this review

Dear Alexjoey, Thank you for your kind feedback from your recent stay with us. We value your loyalty as a Hilton HHonors member and it is a pleasure knowing that you were comfortable and felt well-taken care of during your stay. We look forward to having you with us again when you are next in Singapore. Yours sincerely, Peter Webster...

Warana, Australia
Reviewed 9 April 2015 via mobile

We arrived at 8:30 am and were still able to check in and have a shower - bliss! This is typical Hilton comfort within a very short walk of the Orchard MRT. The prices are very reasonable also - particularly given the location and quality.

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Helpful?
Thank MSandAC
HiltonSingapore, General Manager at Hilton Singapore, responded to this review

Dear MSandAC, Thank you for letting us know what made your Hilton Singapore experience comfortable, we truly appreciate your positive feedback from your stay with us. We hope to welcome you back should you visit Singapore again in the future. Yours sincerely, Peter Webster General Manager

Kuala Lumpur, Malaysia
Reviewed 8 April 2015

Although it is a bit old fashion, my stay is still very enjoyable. The pool is disappointed after staying in the Marina Bay Sands. Other than that, no surprise and not much to complaint. The executive lounge is not cool enough.

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Thank BobBobGolden
HiltonSingapore, General Manager at Hilton Singapore, responded to this review

Dear BobBobGolden, My team and I are delighted that you enjoyed your experience with us. We thank you for ranking us highly in terms of our service, location and value but are sorry that you were disappointed with our swimming pool and Executive Lounge. We appreciate your feedback and continue to do our utmost to ensure that our guests receive...

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Staying in Orchard Road

Neighbourhood Profile
Orchard Road
Shopping is a national pastime for Singaporeans, and after a visit to Orchard Road it’s easy to see why. This seemingly endless boulevard boasts a dizzying selection of shopping centres. From bargain basement foragers to designer label big-spenders, there is something for everyone. For those just browsing, there are countless restaurants, food courts, and cinemas, as well as the odd street entertainer to keep you amused. Most of the malls are connected by underground walkways, offering a break from the sun on a hot day. Bring a credit card and some comfortable shoes, and plunge into the excitement.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
il Cielo
il Cielo
Cuisines: Italian, European
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Dry Cleaning
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Situated in the heart of Orchard Road, Singapore's popular entertainment and shopping district, Hilton Singapore is close to both ION Orchard and Takashimaya shopping centers. This award-winning Singapore hotel is a convenient 20-minute drive from Singapore Changi International Airport and close to Singapore's popular attractions. Try the Opus Bar & Grill's prime-cuts that are dry aged in-house for 14 to 36 days and grilled over an open-flame charcoal grill, or sip on a cocktail inspired by Asian food at the bar. For authentic Italian cuisine, il Cielo is known for its high culinary standards using organic produce. Perched on the 24th floor of the hotel, the Sky Bar is the perfect oasis to relax over drinks while taking in sunset views of the city. Revitalize with an organic juice and healthy lunch from the Glow Juice Bar and Cafe. For the sweet-toothed ones, the D9 Cakery offers an impressive six-meter showcase of delicious cakes, pastries and more. Enjoy shopping in luxury boutiques without leaving the hotel in the Shopping Gallery. Stay active during your stay at this Singapore hotel. Swim laps in the rooftop pool, work out in the fully equipped fitness center or indulge in rejuvenating beauty treatments. Make business easy at the Hilton Singapore hotel. Stay connected with colleagues and catch up with work with contemporary business amenities and secretarial services. Hold business meetings or conferences in our versatile meeting rooms accommodating 18-550 guests. ... more   less 

Additional Information about Hilton Singapore

Address: 581 Orchard Road Hilton International Singapore, Singapore 238883, Singapore
Region: Singapore > Singapore > Orchard Road
Price Range: RM948 - RM1,539 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hilton Singapore 4.5*
Number of rooms: 421
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Hilton EMEA, Agoda, Travelocity and TripOnline SA so you can book your Hilton Singapore reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Singapore Hotel Singapore
Hilton International Singapore
Singapore Hilton International
Hotel Style:
#27 Spa Hotel in Singapore
#33 Business Hotel in Singapore
#39 Romantic Hotel in Singapore
#43 Family Hotel in Singapore
#56 Luxury Hotel in Singapore
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Singapore staff and other travellers.
15 questions
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Kuala Lumpur, Malaysia
Boca Raton, Florida
3 months ago
Colombo
4 months ago
10 months ago

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Questions? Get answers from Hilton Singapore staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I recommend high floor”
 of 5 bubbles alliLesve, 21 Jan 2017 | Read review
“Ask for a room on the main strip”
 of 5 bubbles 241kaylav, 19 Jan 2017 | Read review
“Book a renovated room, ask when you make a reservation. The rest is good but these ones are just better at a small extra cost.”
 of 5 bubbles Erik671, 9 Jan 2017 | Read review
“ask for a renovated room if they have one”
 of 5 bubbles jeffryd2013, 8 Jan 2017 | Read review
“perfect location close to everything!”
 of 5 bubbles clingytravels101, 7 Jan 2017 | Read review
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