ibis budget Singapore Joo Chiat
219 Joo Chiat Road, Singapore 427485 Singapore
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About
#159 of 386 hotels in Singapore
Location
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Value
Looking for a place to stay in Singapore? Then look no further than ibis budget Singapore Joo Chiat (formerly known as The Fragrance Hotel - Joo Chiat), a family-friendly hotel that brings the best of Singapore to your doorstep. As your “home away from home,” the hotel rooms offer a flat screen TV and air conditioning, and getting online is easy, with free wifi available. Guests have access to a 24 hour front desk and baggage storage while staying at ibis budget Singapore Joo Chiat. And, as an added convenience, there is parking available to guests. While staying at ibis budget Singapore Joo Chiat, visitors can check out Singapore Indoor Stadium (1.9 mi) and National Stadium (2.0 mi), some of Singapore's top attractions. Singapore has plenty of Italian restaurants. So when you’re here, be sure to check out popular spots like Positano Risto, La Bonne Table, and Al Forno Restaurant, which are serving up some great dishes. Singapore is also known for some great monuments and statues, including Merlion Park, Civilian War Memorial, and Statue of Raffles, which are not too far from ibis budget Singapore Joo Chiat. We’re sure you’ll enjoy your stay at ibis budget Singapore Joo Chiat as you experience everything Singapore has to offer.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Wifi
Complimentary Instant Coffee
Taxi service
Baggage storage
Non-smoking hotel
24-hour front desk
Complimentary tea
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Room features
Air conditioning
Telephone
Bottled water
Wake-up service / alarm clock
Coffee / tea maker
Cable / satellite TV
Flatscreen TV
Walk-in shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English, Chinese
Location
96Great for walkers
Grade: 96 out of 100
97Restaurantswithin 0.5 km
11Attractionswithin 0.5 km
Contact
219 Joo Chiat Road, Singapore 427485 Singapore
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423Reviews34Q+A82Room tips
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Our second stay at this hotel and wont be the last! We stayed 12 nights in room 405 (will be requesting this room every stay moving forward!). Nice big bright window, facing away from main road and very quiet. Location is perfect for us, Joo Chiat is a colourful, quieter area with lots of fantastic cafes, bars and restaurants. Housekeeping do a fantastic job cleaning the rooms and are really lovely - special mention to Jerome! Reception are wonderful and provide an excellent customer service experience . We were warmly greeted every time we walked in and out of the hotel, which was nice. Overall another great stay and highly recommend!
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Date of stay: January 2023Trip type: Travelled as a couple
Room Tip: Rooms facing away from main road, level 4 or 5 are quieter
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Jack Chee, Other at ibis budget Singapore Joo Chiat
Responded 1 week ago
Dear Krissty, Thank you for leaving a glowing review! We are delighted to hear that the service of our team, our excellent location and clean rooms were the highlights of your stay with us. We pride ourselves on delivering service from the heart and we have shared your kind recognition with our staff Jerome. Your kind compliments will motivate us to do even better to delight our guests and create a memorable experience for all. We look forward to welcoming you back for another great stay with us! Warm Regards, Roland Guest Experience Executive
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Needing a hotel near to Changi airport we booked here as we had a 5am taxi pick up organized for the next morning On arrival we were apparently upgraded to room 510 a family room but alas the room although clean was tired as in furniture was broken and old along with bath towels that were so small wouldn’t dry a baby plus no hand soap on the sink , I know the name “ Budget “ gives the clue but no soap or replacement toilet roll slaps hostel !!! To put the icing on our cake and stay we asked for an early morning call for 04.30am which sadly we are still waiting for , on checking out the night boy who booked the call just shrugged his shoulders and smiled when I asked about my wake up call Not really the service I was expecting but May think again about ACCOR budget properties plus being a member may research other levels of hotels Sorry not a fab day 4/10…
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Date of stay: November 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Customer Service is great! The lady at the counter (overnight staff) was amazing. She guided me in getting the local app for taxi to save almost 50% of fare. From Changi Airport to the hotel is about 12min drive and I paid $30 SGD with Grab taxi but same going back with TADA I paid $16 SGD! Thanks for the lovely tip and also booking mea cab! Customer 5 star! Rooms are relatively small. We stayed for one night (Sunday) $145 SGD. i think it was but over pricing given the size of the room and bathroom! However perfect for just overnight stay or transit stay. Good for couple or solo not for family. With our two big suitcases room was jammed pack no place to walk. Location is good!
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Date of stay: November 2022Trip type: Travelled as a couple
Room Tip: Maybe try and stay during weekdays it’s cheaper as per booking.Com or Accor plus
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
The front desk gave another guest a duplicate card key to the same room I'm staying. I am with my 3 year old toddler and we both had a scare. We are already dressed for comfort and decided to tyrn in for the night when this guest barged in out of nowhere! When I called the front desk, they informed me that my name was not shown in the system which is absurb! This is very dangerous for solo female travellers if the issue is to be repeat again just because their system is faulty. And the staff don't even bother to investigate. In case that this issue happened, please do a double lock on your door.
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Date of stay: November 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Jack Chee, Other at ibis budget Singapore Joo Chiat
Responded 5 Dec 2022
Dear Steffi, Thank you for taking time to write a review of your hotel stay. Our hotel team is looking into this, however, we are unable to locate your booking and our Front Desk team do not recall receiving any feedback on such an incident. Nonetheless, we want to assure you we take security-related incidents very seriously, and our team have received a refresher course of the hotel protocols to ensure such incidents do not happen. Warm Regards, Roland Guest Experience Executive
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I had 12 hours between flights, and because of the Grand Prix almost all other accommodation was the price of a small country. Paid around $80 - emailed to advise of my 4am arrival and asked for a 1pm (instead of 12pm) checkout. Which upon check-in was confirmed - thank you. Room on 4th floor was tiny, but clean and functional. TV worked, 2 water bottles, sturdy bed, clean bathroom, curtains that blocked the light and enough luggage space. 2 people in the room at the same time would struggle. Plenty of food and drink outlets and the usual 7-11 type of convenience stores. Happy with my stay - got a bargain, As an Accor member - didn't get anything else - which I was expecting. Staff were nice and professional. Helpful to get a cab.
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Date of stay: October 2022
Value
Service
Sleep Quality
Room Tip: All small - limited choices
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Jack Chee, Other at ibis budget Singapore Joo Chiat
Responded 25 Oct 2022
Dear Adam, Thank you for letting the Hotel Team know we have met your expectations, and accommodated your request for a later check-out. We apologise that as ibis budget hotels worldwide do not participate in Accor's membership programme we are sorry that we did not have any welcome gifts prepared. It been a real pleasure to have served you well, and look forward to another opportunity to welcome you back soon. Warm Regards, Thaddaeus Guest Experience Executive
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed ten days due to Reno at home. Housekeeper is lazy and works with an attitude. He told me they only clean our room late in the afternoon because they give priority to checked out rooms. What logic is that? Our room was not clean until late in the afternoons. There’s no way to rest in a clean room if you wanted to. Another incident was I was told that I will be charged a $20 if I lost my room card second time. Ridiculous isn’t it? I don’t recommend anyone to stay ever in this hotel and certainly I will not return.
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Overall, very satisfied with the hotel. Thanks to the receptionist guy who was very helpful. Only point was that the room keys were deactivated around 11.30 am before we checked out. The check out was 12pm actually. Then we couldnt open the room doors with the keys. Therefore, asked the staff to open us the room doors to take our luggages frm the rooms. A bit shocking why the room keys were deactivated before 12pm. We stayed in two rooms and both rooms keys were same. Didnt understand it. Except for that, i will recommend this hotel.
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Jack Chee, Other at ibis budget Singapore Joo Chiat
Responded 27 Sep 2022
Dear Munguu, Thank you for your valuable feedback. Keys may sometimes have a coding error and we apologise for the inconvinience caused. We are, otherwise, delighted that we can fulfil all expectations of your stay, especially with our outstanding service. Thank you again for sharing recommending our hotel and we look forward to welcoming you back soon! Warm Regards, Stanley Guest Relations Executive
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Surrounding Cleaner than areas in downtown. Room for 3 was perfect for us on the fifth floor. Hawker centre and coffee shops nearby. Enjoyed the mrs. Moghan Roti Prata very much. Walked to try the original katong laksa. Lovely stay.
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Review collected in partnership with Accorhotels.com
Date of stay: July 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Jack Chee, Other at ibis budget Singapore Joo Chiat
Responded 6 Sep 2022
Dear likasfam, We are delighted you have thoroughly enjoyed your stay with us in our family rooms and our hotel's great accessibility to a wide range of exceptional cuisine. Please come back again soon! Warm Regards, Thaddaeus Guest Relations Executive
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Came for a night's staycation, didn't have high expectations since it is a budget hotel. I feel that the lounge looked dated but that was fine since the check-in was pretty smooth. The room we booked didn't come with windows. We went in to a smell of bleach (which went away quickly). But it was comforting to know - the room was cleaned. Beds and quilt were also clean and good for sleep. Room and toilet were small and no frills. Basic amenities. Shower came with good pressure warm water. The aircon was noisy though. TV was also old and resolution blurry. Location is good with ample food options. Generally, I think it did well for a budget hotel. Would recommend a room with windows though.
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Date of stay: June 2022Trip type: Travelled as a couple
Room Tip: Get a room with windows
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Jack Chee, Other at ibis budget Singapore Joo Chiat
Responded 17 Jul 2022
Dear chutotoro, thank you for sharing your positive stay experience with the rest of the travellers here. As our standard rooms do not have windows, do book our Superior and Deluxe rooms if you prefer having a window. We are elated that you find our hotel to be good value for money and we look forward to welcoming you back to our hotel in the future. Warm Regards, Stanley Guest Relations Executive
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We were pleasantly surprised how much we enjoyed this hotel! We didn't have too high expectations as we were only here 1 night due to an extended layover and needed a place close to airport. The room was spotless, comfortable bed (firm, but I liked it) but the highlight of this hotel is the staff! The you g lady and gentlemen that were on reception on the 14th & 15th of May were exceptional. They were so friendly, helpful and just wonderful and really made our stay that much better! Would definitely recommend this hotel.
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Date of stay: May 2022Trip type: Travelled as a couple
Room Tip: Walls are quite thin, can be noisy if neighbours are loud
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
US$69 - US$101 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
fragrance hotel singapore
FORMERLY KNOWN AS
The Fragrance Hotel - Joo Chiat
LOCATION
SingaporeSingaporeGeylang East / Joo Chiat / Geylang
NUMBER OF ROOMS
90
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Claim Your ListingIBIS BUDGET SINGAPORE JOO CHIAT: UPDATED 2023 Hotel Reviews, Price Comparison and 321 Photos - Tripadvisor
Frequently Asked Questions about ibis budget Singapore Joo Chiat
Which popular attractions are close to ibis budget Singapore Joo Chiat?
Nearby attractions include The Intan (0.4 km), Joo Chiat/Katong (0.2 km), and Hat of Cain (0.4 km).
What are some of the property amenities at ibis budget Singapore Joo Chiat?
Some of the more popular amenities offered include free wifi, baggage storage, and complimentary tea.
Which room amenities are available at ibis budget Singapore Joo Chiat?
Top room amenities include air conditioning, a flat screen TV, and a walk-in shower.
What food & drink options are available at ibis budget Singapore Joo Chiat?
Guests can enjoy complimentary tea and free instant coffee during their stay.
Is parking available at ibis budget Singapore Joo Chiat?
Yes, parking is available to guests.
What are some restaurants close to ibis budget Singapore Joo Chiat?
Conveniently located restaurants include Quentin's Eurasian Restaurant, Braseiro, and British Hainan.
Which languages are spoken by the staff at ibis budget Singapore Joo Chiat?
The staff speaks multiple languages, including English and Chinese.
Are there any historical sites close to ibis budget Singapore Joo Chiat?
Many travellers enjoy visiting Battlebox (6.3 km), Emerald Hill (7.8 km), and Chijmes (5.7 km).
Is ibis budget Singapore Joo Chiat accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.