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Hotel Royal at Queens

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Hotel Royal at Queens
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706 Reviews from our TripAdvisor Community

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Showing 542: English reviews
Reviewed 25 September 2016 via mobile

We are a family of 5 and stayed in 2 rooms which were interconnecting. Both rooms were clean and well appointed. Bathrooms could use a slight renovation as both had shower over bath that leaked quite badly so the entire bathroom was wet. The buffet breakfast was great. Both adults and children found the selection great and quality was fantastic....

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Helpful?
1Thank Joanna B
MdNordin, Manager at Hotel Royal at Queens, responded to this review

Dear Ms Joanna B On behalf of every one at Hotel Royal @ Queens. We are happy that your family had a wonderful stay with us. Thank you for sharing your feedback which we deeply appreciate. We value and see it as an opportunity to improve. I will convey this compliment personally to Mr William. Once again, thank you and...

Reviewed 11 September 2016 via mobile

We stayed in room 1237 4 niights ago and thecroom we were allocated was ubclean. The bath was dirty so after a packed day in singapore and a 14 hour flight we request for a room with a clean bath or for them to clean it. 20 minutes later they sent cleaners who didnt speak emglish and gestyred there was...

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8Thank Lara & Daniel w
MdNordin, Manager at Hotel Royal at Queens, responded to this review

Dear Ms Lara & Mr Daniel Thank you for sharing your feedback and very sorry for the late reply. On behalf of every one at Hotel Royal @ Queens. We would like to apologise for the inconvenience you had during your stay. We will do our best to insure such incidents wont happen again. We have a reputation of keeping...

Reviewed 10 September 2016 via mobile

Stayed here last year on a Singapore stopover holiday. Hotel room was clean though a little run down. Staff members were very helpful and the location was excellent - just metres away from Bras Basah MRT station and within walking distance of the sprawling shopping complex associated with the City Hall MRT.

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2Thank Skeet_2014
MdNordin, Manager at Hotel Royal at Queens, responded to this review

Dear Sir/Madam Thank you for sharing your feedback which we deeply appreciate. We value your opinion and see it as an opportunity to learn and improve. Sincerely Nordin Bin Mohamad E-commerce Sales

Gold Coast, Australia
Reviewed 9 September 2016

Stayed for 4 nights on Singapore Airlines stopover deal. Very friendly staff especially concierge who helped us book our tickets for the Singapore Zoo. Short walk to Hop On Hop Off bus stop and shopping centers. Pool quite nice but small space to sit and only 3 sunbeds.

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1Thank MAUREEN H
MdNordin, Manager at Hotel Royal at Queens, responded to this review

Dear Ms Maureen H On behalf of every one at Hotel Royal @ Queens. We are happy that you had a wonderful stay with us. Thank you for sharing your feedback which we deeply appreciate. Sincerely Nordin Bin Mohamad E-commerce Sales

Reviewed 1 September 2016 via mobile

Good hotel... Near to MRT stations. Easily can gt the train from changi airport to near the hotel station. Nice place,clean,have hotwater/AC and Tv... Have good swimming pool Tasty foods. Friendly staff. Very calm..

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Thank ෂෙරෝන් හ
Toronto, Canada
Reviewed 4 August 2016

Simple hotel but clean, friendly and the perfect location to navigate around Singapore. I was in town for 2 days of sight seeing and opted for a Hop-On-Hop-Off Bus pass. This hotel is steps from the light rail transit and a stop on one of the HIPPO lines and a 5 minute walk from another stop on the HIPPO line....

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3Thank Carolann M
Reviewed 2 August 2016 via mobile

Nice hotel next to the MRT (train) has little swimming pool. Prices are fair for the fine location. A lot of groups of youth coming there. I was at the 16th floor. Nice view as you can see at the pictures. I did not eat there so I can not say nothing about the food.

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Thank Moshe T
Middleton, Australia
Reviewed 28 July 2016

Location is central, close to train station and bus service, pubs and restaurants and big major shopping centre just down the road.. Rooms are very clean and tidy, with free wifi. Staff are very friendly and helpful, bend over backwards to help you.The concierge guy is brilliant. No complains with this hotel at all

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1Thank Wendy R
Reviewed 26 July 2016 via mobile

This is not luxurious hotel if you look for it but the panel n lamps equipments are modern enough. Location is ok, not too far from bugis MRT n you can find many restaurants in bugis...wifi internet is ok although sometime the speed is slow. The buffet breakfast is standar....the menu are the same everyday n not many choices...

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Thank Monica P
Los Angeles, California
Reviewed 25 July 2016

we stayed here for 8 days and the service is very good. they offer free breakfast and there is too many varieties. its like eating a big fat meal in the morning and you can go out and roam around whole city without feeling hungry. the food also have all kinds of varieties like, noodles, bread, cereals, rice, chicken, sausages,...

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1Thank Rituparna S

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Concierge
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
We are a 4-Star smoke free hotel with 231 well-appointed guest rooms, including Executive Rooms, Junior Suite & Service Apartments that are incorporated with contemporary decor that caters to both business and leisure travellers. Strategically located in the City's dynamic business, financial, convention, cultural, entertainment, and educational hubs, our hotel is located close to places such as Suntec City, Raffles City, Chijmes, Singapore Art Museum, Bugis Junction, Bugis Village, Esplanade Theatres On The Bay, Marina Square, Singapore Flyer, Little India, Boat Quay and Clarke Quay. We are also conveniently located within walking distance to 3 MRT stations - Bras Basah, City Hall, and Bugis - with Bras Basah MRT Station being only 100 meters from our doorstep. ... more   less 

Additional Information about Hotel Royal at Queens

Address: 12 Queen Street, Singapore 188553, Singapore
Region: Singapore > Singapore
Price Range: RM504 - RM784 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Royal at Queens 3.5*
Number of rooms: 231
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Also Known As:
Royal At Queens Singapore
Royal At Queens Hotel
Hotel Royal At Queens Singapore
Hotel Style:
#37 Spa Hotel in Singapore
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Royal at Queens staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ensure Air Con control is functioning.”
 of 5 bubbles IvorPerth, 10 Jan 2017 | Read review
“I always prefer tiger levels and the corner rooms here are also away from the elevators”
  • Bedroom
  • Bathroom
  • Executive Twin
 of 5 bubbles 2abc, 6 Dec 2016 | Read review
“ask for a renovated room”
 of 5 bubbles 143divyak, 19 Nov 2016 | Read review
“Stay on one of the upper floors.”
 of 5 bubbles caduceus13, 17 Nov 2016 | Read review
“Rooms high up.”
 of 5 bubbles Jordan2001, 4 Nov 2016 | Read review
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