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Santa Grand Hotel West Coast

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Traveller (47)
Room & Suite (69)
Dining (19)
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Overview
  • Excellent9%
  • Very good37%
  • Average34%
  • Poor13%
  • Terrible7%
Travellers talk about
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Rooms
Concierge
Accessible rooms
Dry Cleaning
3 Star Hotel
All hotel details
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Reviews (181)
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1 - 5 of 172 reviews
Reviewed 5 weeks ago

It was mixed bag but i think at this cost you will get this which is value for money.There are very good ones that i could see in the heart of the city but again that will not help as i had to stay near...More

Thank Anand S
Response from SantaGrandHotels, Manager at Santa Grand Hotel West CoastResponded 5 weeks ago

Dear Anand S, Thank you for choosing to stay at Santa Grand Hotel West Coast during your recent visit to Singapore and we look forward to welcoming you back soon. Cheers, Team Santa Grand

Reviewed 30 April 2018

Overall experience was good during the stay. Rooms had no window, small in area plus bathroom facility was below average. Location was good since there are quite a few good eating outlets just near to the hotel.More

Review collected in partnership with this hotel
Thank samirpatel2018
Response from SantaGrandHotels, Manager at Santa Grand Hotel West CoastResponded 7 May 2018

Dear samirpatel2018, Thank you for choosing to stay at Santa Grand Hotel West Coast during your visit to Singapore. Indeed we are surrounded by good food and we hope you have enjoyed exploring the food options during your stay with us. We look forward to...More

Reviewed 22 April 2018

Double room is very small Staffs are rude and don't bother about customer Breakfast average. For some reason , pillow cover got dirt and they fined me for that. I don't recommend this hotel to anybodyMore

Review collected in partnership with this hotel
Thank Basavaraj B
Response from SantaGrandHotels, Manager at Santa Grand Hotel West CoastResponded 7 May 2018

Dear Basavaraj B, Thank you for taking time to write us a review. We apologise for not meeting your expectation during your stay with us. We are sorry to inform that a nominal fee will be imposed on linens that are stained beyond repair. We...More

Reviewed 3 March 2018

I arrived at 11.30pm and stayed for one night. The frontdesk is friendly. I check-out at 8.30am the next day early morning. Room was clean, especially toilet, and toilet bowl, it does not smells bad. Hair dryer and jug kettle are provided in room and...More

Review collected in partnership with this hotel
Thank 237yong
Response from SantaGrandHotels, Manager at Santa Grand Hotel West CoastResponded 8 March 2018

Dear 237yong, Thank you so much for the awesome review! We are happy to know that you have enjoyed your stay at Santa Grand Hotel West Coast during your recent visit to Singapore. Indeed it is important to have a good sleep after a tiring...More

Reviewed 26 February 2018 via mobile

Although the hotel bed is comfortable and if all you require is a room and bathroom (no window included) then it is a good place. However I must warn anyone that the level of noise from staff members at all times of the night slamming...More

1  Thank Amelia F
Response from SantaGrandHotels, Manager at Santa Grand Hotel West CoastResponded 9 March 2018

Dear Amelia F, Thank you for taking time to write us a review. We apologise for not meeting your expectations in your recent stay at our hotel. Thank you for sharing with us your feedback and we will take note of the voice level of...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Hotel Amenities
Laundry Service
Dry Cleaning
Concierge
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Details
Price range
US$81 - US$128 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
US$81 - US$128 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
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Traveller (47)
Room & Suite (69)
Dining (19)
Family and Play Areas (1)
Questions & Answers
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Room Tips
"My room was a queen size bed with no window"
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"Don't have 502!"
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"Ask for a room with a window. All rooms ending in 01 are very close to the lift"
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"Interior rooms (no windows) can be very small!"
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