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Hotel Cumbres Puerto Varas

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1,383 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Cumbres Puerto Varas
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Showing 284: English reviews
Los Angeles, California
Reviewed 12 January 2013

Everything about this place was just right. Beautiful, comfortable and unpretentious, with lovely service and very nice food. We arrived jetlagged and bedraggled in the evening of December 24th. The woman who checked us in kindly offered to put us on the list for the sold-out, prix fixe Christmas Eve dinner, and realizing that our odds for finding anything in...

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Helpful?
1Thank HappyTrails2ULA
Scottsdale, Arizona
Reviewed 3 January 2013

We were here for three days over New Years. They had a very nice New years dinner complete with hats and noisemakers. But too many children over the holiday. And no Americans at all ( you could not book the new years package on the Internet). We had a deluxe ,room with windows on two walls and all rooms have...

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1Thank amyarizona
Raleigh, North Carolina
Reviewed 20 December 2012 via mobile

Two adults, 1 child - room was spacious, very nice view of lake, volcano (when not raining), very clean, nice touches such as chocolates delivered each night but only 2 delivered when we were 3 in the room. Similarly with towels, we had to keep requesting a 3rd towel. Reception staff spoke English well, were always polite, and handled anything...

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Thank safarigirlNC
Yorktown Heights, New York
Reviewed 12 December 2012

We stayed at Cumbres Patagonicas this past November for 3 nights. The hotel has a most beautiful location. Situated on a cliff overlooking the lake.The view is just mezmorizing. Our room faced the lake from several angels and in the morning it was lovely to sit on the balcony. I had the opportunity t see other rooms and all are...

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2Thank Dandi Z
Sydney
Reviewed 28 November 2012

This hotel enjoys great views of the lake and the volcanoes. The hotel is located a few hundred yards away from the town - in my view this location was a plus. The rooms were large and spacious and provided comfortable seating as well as work areas. I found the staff very good, there was the odd language confusion -...

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1Thank Geddes_7
Vancouver BC Canada
Reviewed 8 November 2012

Nice hotel with modern facilities, clean rooms, helpful staff, but poor internet. It was walking distances to town, and had beautiful views of the lake and volcanoes. We had a very chatty waitress in the bar, helpful with the menu and happy hour pricing on wine:) Dinner in the diningroom was very nice, food was tasty and pleasing. Chilean wines...

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Thank ESK57
Reviewed 27 October 2012 via mobile

A beautifully appointed modern hotel with spectacular views of the volcanoes (when not in clouds). Room was perfect as was service. Very courteous and helpful. Great for business meetings also. Thoroughly recommended.

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Thank changelingscuba
Cape Town Central, South Africa
Reviewed 23 October 2012

This is a 3+ star hotel in my opinion and not 5 star.wellcoming drink in smoking bar?!.Restaurant average with fair food. Room clean and great bathroom. Service great. Close to cente of town.will stay there again.

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1Thank Louis B
colinturner, Gerente at Hotel Cumbres Puerto Varas, responded to this review

Dear Louis, Thank you very much for your review, we appreciate all feedback as it alows us to keep growing. You can enjoy your welcome drink in any area of the hotel, not only in the smoking bar. The lobby, Winter Garden and restaurant are also available for all kind of food and beverage service. Regarding our restaurant, I would...

U.S.
Reviewed 23 October 2012

Don't come here expecting a warm welcome. There is nothing warm or friendly about this hotel. The front desk person's English was so heavily accented we couldn't understood her and she insisted we show her not just a passport, but our other Chilean-entry documents. We felt as though we were being grilled. Nowhere else in our travels through Chile have...

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Helpful?
3Thank rizadorojo
colinturner, Manager at Hotel Cumbres Puerto Varas, responded to this review

Dear Rizadorojo, Thank you very much for your review and I sincerely apologize for the service you received. We are very concerned about the comments you wrote as we make every effort possible to make everyone's experience positively memorable. We have reviewed all the procedures in which we failed to meet your expectations to ensure it does not happen again....

Sao Paulo, Brazil
Reviewed 11 October 2012

Excellent located. Great internet. Breakfast is ok, but not that good. The main siting room ,with fireplace and bar has a stunning view. Rooms are new and comfortable. A bit expensive, but it's worth. Walking distance from city centre.

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1Thank Roberto_MJ

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Spa
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
We are a concept hotel aiming to blend the highest level of service in the region with the warmth and comfort of home, nestled in the natural beauty of Puerto Varas, in the heart of southern Chile.We invite you to be moved by the amazing views from our world class rooms, while you experience our unique style of service, designed to complement the awe-inspiring surroundings. ... more   less 

Additional Information about Hotel Cumbres Puerto Varas

Address: Av. Imperial 0561, Puerto Varas, Chile
Region: Chile > Los Lagos Region > Puerto Varas
Price Range: RM556 - RM1,153 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Cumbres Puerto Varas 5*
Number of rooms: 90
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Hotel Style:
#1 Romantic Hotel in Puerto Varas
#1 Family Hotel in Puerto Varas
#1 Luxury Hotel in Puerto Varas
#1 Business Hotel in Puerto Varas
#1 Spa Hotel in Puerto Varas
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Cumbres Puerto Varas staff and other travellers.
6 questions
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Questions? Get answers from Hotel Cumbres Puerto Varas staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a lakeview room (not an ocean view...)”
  • Osorno and Calbuco volcanoes and Lago Llanquihue
  • Looking toward the center of Puerto Varas.
 of 5 bubbles apiquet, 3 Dec 2016 | Read review
“Ask for a lake view room”
 of 5 bubbles andrewsE8895HZ, 10 Nov 2016 | Read review
“I think all rooms have the spectacular view but the higher up the better.”
 of 5 bubbles Luv2travel36461, 7 Nov 2016 | Read review
“Room 506 had a great view of the city and the lake with the volcanoes!”
 of 5 bubbles OK2Travel, 7 Oct 2016 | Read review
“ask for lake view”
 of 5 bubbles mauchovarela, 28 Sep 2016 | Read review
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