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Enjoy Park Lake

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1 room 2 adults 0 children
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Enjoy Park Lake
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462 Reviews from our TripAdvisor Community

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Showing 98: English reviews
Reviewed 24 March 2013 via mobile

We thought the hotel was beautiful. The food was great at the Hotel. The location was perfect the views from the hotel were breathtaking! We were disappointed though with the spa as well as that nobody could get a manicure or pedicure. Besides that I would highly recommend staying there.

Thank Blgreen1959
Cotswolds UK
Reviewed 21 March 2013 via mobile

This a grand hotel on the lake but with no view of the famous volcano. It is more like a city hotel.....no local character....but it is a Starwood which is why we chose it . EXCEPT: 1) it has no Wi Fi except via the travel agent in the lobby. 2) it has no global TV channels like CNN and...

Thank PandPCotswoldsUK
Faribault, Minnesota
Reviewed 11 March 2013

The hotel is beautiful, right on the lake and the rooms have a lake front view with private terraces. The hotel is close to both Pucon and Villarrica - with the public bus running past every 15 minutes. The service at the hotel however, was not good. Few of the staff spoke english and the room cleaning service was far...

Thank traveljunky61
Reviewed 6 March 2013

We really enjoyed our stay here. The hotel is lovely and the location is incredibly beautiful. The hotel staff are exceedingly pleasant and willing to please. The pace in Chile is more relaxed and what some other reviewers (especially Americans) may perceive as inattention is in my opion nothing more than cultural differences (for example some complained about how long...

Thank lorilikestotravel
Darien, Connecticut
Reviewed 23 February 2013

This was our first visit to Pucon so I am writing from that standpoint. We booked the Park Lake as part of the trusted Starwood Luxury Collection brand knowing that they would be able to help us make the most of our short stay. The Pucon area is an absolutely breathtaking place to visit. The town and its surroundings have...

1Thank JWPullen
Sao Paulo
Reviewed 14 February 2013

Despite the good rooms and restaurant OK, there are just not enough people working there. For instance, in the breakfast room, you can spend about 20 minutes without any waiter showing up. When we tried to exchange money at the front desk, we were informed that this service only runs until 5 PM... Surely it does not belong to Starwwod...

Thank flottenberg
Reviewed 31 January 2013

This is a nice hotel, superbly located overlooking the lake. But it is so faraway from luxury that Starwood should be sued over its' description. It was pouring and the hotel possessed just one umbrella for its' guests...And it was broken. Indicative, i felt. The rooms are just adequate, but no means luxurious and pretty out of date. The dinner...

Thank bigvicSydney
London, United Kingdom
Reviewed 26 January 2013

Stayed at this Hotel only for one night, the room had a fantastic view overlooking Villarrica Lake, good selection for breakfast and it is located only 15 minutes to Pucon. Nice bar also overlooking the lake.

1Thank ALeaver
New York
Reviewed 10 January 2013

Superb location, great pool and great views. Javier at the front desk was extremely helpful. Kids had a great time in the playroom. Pool staff was really good. We got upgraded to suites that were really nice- we had one of our most relaxing times in Chile at the hotel

1Thank nitingupta
San Francisco
Reviewed 6 January 2013

This is a nice, laid-back hotel with fantastic views in Villarica. The hotel is right on the lake, and every room has a great view. The hotel has a nice pool, good restaurant and very hard-working staff. The hotel is not "5-star" quality, but the rooms are spacious and functional. We spent a relaxing 3 days here. The hotel has...

Thank rbugblatter

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  • Free Parking
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Babysitting
Official Description (provided by the hotel)
Between Villarrica and Pucon, surrounded by the captivating beauty of Southern Chile, we offer understated opulence and outdoor adventure. ... more   less 

Additional Information about Enjoy Park Lake

Address: Camino Villarrica - Pucon Km. 13, Villarrica, Chile (Formerly Villarrica Park Lake Hotel)
Region: Chile > Araucania Region > Villarrica
Price Range: RM530 - RM1,306 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Enjoy Park Lake 4.5*
Number of rooms: 70
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from Enjoy Park Lake staff and other travellers.
9 questions
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Questions? Get answers from Enjoy Park Lake staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms have a view to the lake; maybe slightly better the West wing...”
 of 5 bubbles etruccob, 17 May 2016 | Read review
“Definitely a lake view room as high up as possible.”
 of 5 bubbles LynnSeattle, 28 Feb 2016 | Read review
“All rooms seem to have beautiful views over the lake.”
 of 5 bubbles PH2006, 17 Dec 2015 | Read review
“Rooms away from the elevators are quieter.”
 of 5 bubbles 840gabrielh, 5 Dec 2015 | Read review
“higher rooms have much better views”
 of 5 bubbles Howie87, 26 May 2015 | Read review
5 of 5